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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9

Updated: Jan 28, 2025

Complaints 15964

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6088

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9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

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UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

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trying MNP BSNL to another operator : not getting UPC after msg to 1900

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upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

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Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 332

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Address: Bangalore, Karnataka

Dear sir/ madam I have recharged my Bsnl Karnataka no [protected] with rs 330/- on July 8th.. Bit recharge was unsuccessful and till now amount not has been refunded into my account. I contacted HDFC bank regarding that transaction N they told billdesj received the amount. So kindly solve this issue...

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Address: Pune, Maharashtra

Cellone prepaid mobile no: [protected] (MH circle) I moved temporarily from MH circle to AP circle since[protected] and I am unable to either make calls or receive call since then.Standard message I am getting is "Not registered on AP Network.Since I am facing this problem from[protected] whenever I set out of MH circle.I lodged customer care complaint on[protected] with MH circle vide docket no:1G[protected] before moving from MH circle.However,...

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Address: Ahmedabad, Gujarat

My name is umakant adhav. My broadband landline no is[protected] . My broadband connection not working from last 13 days & i repetitively complaint on 1500 no &[protected] no more then 15 to 20 times but no body resolved my problem . & men who attend the call on[protected] no was told me it was not their fault. so i am very disappointed with the service from bsnl & get the decision to close the service if my problem not solved in 2...

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Address: East Khasi Hills, Meghalaya

DEAR SIR I have a bsnl GSM postpaid connection . my num [protected]. I need the duplicate bills of my past six months please send it as soon as possible . You can email me in abhishek.[protected]@gmail.com the duplicate bills...

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Address: Patna, Bihar

Wymax ID No.BB10012554 not functioning since last 7 days. complaint done but no response. Pramod Shekhar Verma, B-101, Raja Ram Mohan Roy Complex, Rd. No.-11, Ashoknagar, Patna - 800020. Phone No.-[protected]/[protected] [protected]@gmail.com...

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Address: Meerut, Uttar Pradesh

Sir, I have a landline connection at my residence one year back. I have made so many complaints to the BSNL department in writing and also telephonic to SDO phones of the area but my phone is not working since a long. I am facing lot of problems day today....

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[protected] not working for 3 months Date: 05.08.2015 Johny P.P. Punnassery house Thuravoor P.O. ANGAMALY, ERNAKULAM (Dist) To BSNL Complaints Ernakulam Sir, My telephone land line number[protected] of Thuravoor Exchange, Angamaly, Ernakulam District is not working for the last 3 months. I already gave complaint to Thuravoor BSNL office many times but till now the problem is not yet solved. We are just paying the the telephone...

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Dear Sir, I am having land line connection at my home past 16 years, but past few years there is no maintenance in our bsnl exchange, we try to asked and complain so many times they are saying no operator in the exchange. and also i have in my home bsnl broadband also, my modem always failure due to lighting sparks at our exchange don't have proper grounding. i already changed 4 new modems(1 wireless modem and 3 normal modem). also...

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Address: Kanpur, Uttar Pradesh

I, rahul gupta filed a complaint in bsnl broadband customer care on date 23 / july / 2015 against broadband not working.
Complain no. [protected] was given to me.

But it has been 13 days from the complaint date. My problem has not been sorted out. I have contacted customer care center several times and they give same excuses like it will be resolved soon and nothing.

Please look into the matter. As it...

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Address: Yavatmal, Maharashtra

I have been facing problems with my landline from last few months and I have even complained about it several times.But the local BSNL employees did not resolve the problems properly.They visit my place, check phone, do some work and go away saying we will get back to you soon but they didn't. My telephone is being dead from last few months and i m not able to reach out to the people and it is affecting my business. My customer ID is [protected] Customer...

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Address: Bathinda, Punjab

sir, i am subscriber of BSNL mobile service and my mobile no.[protected]. I requested the service provider BSNL for activating do not disturb facility on 28th Feb. 2015 as i am getting unlimited message e.g. 1. sunny leaone se bhi Khubsurat ladkiye se baat kijiye bina apna number bataye jaldi phone uthao aur call karo[protected],[protected],[protected] Suniye i love you ji, veer var, Sardar ji jaise superhit punjabi gaane sirf apne mobile...

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Address: Farrukhabad, Uttar Pradesh

My mobile no [protected] GPRS bill of this no of April 15 was Rs 6900.0 The billing was wrong I talk to local office but they not respond I also sent complaint for wrong billing to BSNL customer care but their is no response pl look & refund money of excess billing or adjust in my future billing...

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Address: Meerut, Uttar Pradesh

i have closed my BSNL connection number[protected], it was inactivated on 25/9/2014. Refund of 1001 was supposed to be made by 10/06/2015. But refund has not been initiated yet. Its been more than a year and refund has not been made yet. please initiate it asap. regards, Satish Kumar...

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Address: Chennai, Tamil Nadu

Sir,
This is hariprasad.g staying in chennai having bsnl post paid connection no [protected]. Sir 6 months back i have closed my post paid connection and changed to prepaid number([protected]) by clearing bill amount. But i did not get my refund. please arrange my refund from bsnl.

Thanks&Regards
hariprasad.g
[protected], [protected]...

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Address: Ernakulam, Kerala

Dear Sir, Please find the trailing mail regarding the deduction of amount of Rs 252/- on 14.07.15 while attempting for BSNL Prepaid recharging online through HDFC Credit Card [protected]. But the transaction was not successful and the message was received through SMS. But instead of reversing the amount, the Bank again deducted the amount on 16.07.15.At present when I ask the bank for refund of the amount deducted twice, they...

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Address: Hyderabad, Andhra Pradesh

My name is mohd hafeez and having mobile no [protected] and yesterday I recharged Rs 220 by way of easy recharge at shop named as AHMED MOBILES( baradari), but i mentioned wrongly my number as [protected] instead of [protected], Hence I request to re credit my prepaid recharge amount to my cell no....

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Address: Pune, Maharashtra

with respect, i would like to inform to the concerned authorities, on july 15 2015 i tried to recharge my phone via bsnl online portal.i comlpleted the procedure and the transaction was complete, also the bsnl debited Rs.500 from my bank account but did'nt get my phone recharged.on the same day i got my complaint register with bsnl, i even initiated and talked to many authorities and customer care executives.they gave me assurance of...

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Address: Chittoor, Andhra Pradesh

I am Dr.U.V.Seshu Kumar BSNL Account No.[protected] using bsnl postpaid network .I have shifted my house. My post postpaid bsnl number is[protected]. So Please change billing address form old flat to my new flat.
Old address - N.No.18-3-59E, Chinmaya Marg, Shanthi Nagar, Khadhi Colony, Tirupati
my new address
6-15-84A, AP Housing Board Colony, Near NGO's Colony Park, Tirupati.
Thank you with regards...

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Address: Bangalore, Karnataka

The bsnl telephone no.[protected] is out of order since one month. the complaint no. is[protected]. The phone is with broadband internet connection We have been contacting bsnl yelahanka ever since the phone went out of order but till today they are not able to solve the problem. Everytime they tell the same reason the road is dug and we have to get 300 meters cable and we are on the job since 03/06/2015. The cable incharge Mr.Harish...

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Address: Ujjain, Madhya Pradesh

Respected Sir, My land line phone number is[protected] and Account no is [protected] I, deposited a sum of due amount of Rs. 907/- for the month of July-2015 at Rishi Nagar Post-office on[protected]. Till dated the amount wasn't adjusted in my account and there are various massages regarding disconnection of telephone. I want to draw your attention that your department is failure in providing better customer services as well as not...

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