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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9

Updated: Jan 28, 2025

Complaints 15964

Resolved

6088

Unresolved

9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

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UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

Most useful reviews

trying MNP BSNL to another operator : not getting UPC after msg to 1900

SIM card stopped working

upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 331

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Address: Salem, Tamil Nadu

Such a worst service ever seen. Not at all responding for a complaint register. Fed-up with filing complaints. Paying money monthly around Rs.800 simply. We decided to disconnect the service of BSNL. I would even suggest my friends not to opt for BSNL. Calling to the concerned BSNL staffs and asking about the complaints and taking no steps. Really worst. Even we returned our broad band connection for the same. No use. BSNL taught us not to...

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Address: Lucknow, Uttar Pradesh

My bsnl no [protected] o[censored]P(East) is not functioning as my outgoing and incoming calls has been restricted without any reason since 11/08/2015. I even cant send message . Inspite of full validity and full recharge i am facing all this trouble. I even called customer care toll free number but it is also not going...

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Address: Thoothukudi, Tamil Nadu

I had reported to BSNL office (Tiruchendur-Tuticorin - Tamilnadu) on last week that both my landline and broadband is dead and not working.It is almost 7 days now, nobody had visited to fix the problem. The responsible JTO and staff don't even care, every day you visit or call them, the standard reply is "today we will rectify sir". Lethargic reply...

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Address: Chennai, Tamil Nadu

Sir/madam, my telephone no.is[protected]. by fault for hungama service bsnl persons send password but but i didn't activated the service, eventhough they charging from two months unnecessarily. please deactivate the service and retrieve the previous hungama service bil, with regards, gandhi...

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Sir, ma land line num is[protected]. My landline was not wrkin tril june12th nd i had given complaint on june 14th. And also i even gone to bsnl office in RANNY to give the complaint.They said they wil resolve the problem soon. But no use.I then gone again to offce 2-3times .Atlast the solved the problem on july 25th(AFTER 1 AND HALF MONTH). I also applied for a broadband connection. And they give the connection. But the internet is not working.I...

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To BSNL Head Office Delhi/Mumbai Dear Sir/Madam, I, Bhavani S Kutty, Served BSNL for 36 Years and retired from Service on 1/06/2015 by taking Volunary Retirement due to which i had forwarded a request to BSNL Divisional office DombivilI regarding retaining of the Service mobile Connection -[protected]. We after applying had submitted all the necessary documents required Like Aadhar Card, Retirement Letter, Pan Card, MSEB Bill...

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Address: Chennai, Tamil Nadu

N Sivaramakrishnan Telephone No.044 / 2265 3726 Address: Plot No.3, Shri Anandavalli Agastheeswarar Avenue, Mettu Street, Nemilichery, Chrompet, Chennai - 600 044. Sir, my residential telephone connection with internet facility (broadband) is not functioning for the past two months. I have complained to the Telephone Exchange for more than 25 occasions. As the services were not restored, I was compelled to complain to the higher authorities...

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Address: Nashik, Maharashtra

I am having two bsnl prepaid sim. Bsnl network coverage is coming to our area from tal- sinnar, dist-nashik tower. The signal of bsnl is missing for 3 minutes in every 10 minutes. I have complaint docket number 1g[protected] date 25/7/2015 but the problem has not yet solved. Please rectify the problem and provide quality signal. Due to the above problem while speaking in phone the call will is disconnecting suddenly and as wellas while browsing...

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Address: Azamgarh, Uttar Pradesh

Dear SirMadam, There is been some problem with my tata sky services from 08-July-2015, its been 1 month from july that ther is very poor response from your side and hence i am unable to avail the services of yours. Problem1- Set-top box installation was late and then i continuously received calls to recharge with 2300 or 2640 etc... finally after installation of my set-top box i recharged an initial amount of Rs.100 and subsequently...

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Address: Porbandar, Gujarat

I wold like to inform you, our bsnl land line phone:[protected]. Its incoming & outgoing service is not working since 1 year. But we pay bill without provide service, so now i want to refund my payment.
I want to start this service.
Fully in 1 year our phone is 4, 5 days working other days is stop.Some problem in landline system.
So this is not our fault, so i want to complain & request to bsnl .Please refund...

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Address: Thane, Maharashtra

Hi BSNL team, my landline number[protected] isnt working since last week, wednesday. it keeps saying either "temporarly out of service" or "all routes in this line are busy". have already raised a complaint also under Complaint ID- [protected], Created Date-7-Aug-15 but the status till now is "Assigned to ITO"... not sure what is happening and when will it happen. haven't recieved any call or mail regarding the above complaint number. now...

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Address: Anantnag, Jammu and Kashmir

I m Bearing TC Number:[protected] & Cell Number : [protected], the service provided by above mentioned is not satisfactory. Further it is causing psychological nuisance to the inhabitants of the concerned area.The matter may be taken on the humanitarian grounds. with regards Bashir...

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Address: Chennai, Tamil Nadu

Last night i initated a payment transaction to my email ID [protected]@gmail.com to number[protected] on BSNL Quick Pay Portal. The amount paid is 1043 where i registered my mobile number also for payement reciept which is [protected]. The amount got debited from my bank account (standard chartered bank) online but it is not reflecting in the BSNL portal and in the portal it got reflected as payment failed. Please help me on this....

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Address: Chennai, Tamil Nadu

I am Radhika, i have activated BSNL hungama plan on june 18th 2015 to avoid the irritating calls from BSNL. I asked them several times about the addition of extra amount(if activated) and they said 'no'. I havent subscribed for anything in hungama and haven't opened that site even once. But i received extra amount in the july month bill as Rs.180 (one time charge) and august month bill Rs.450. What the hell is this? Why should i pay these...

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Address: New Delhi, Delhi

I have lost my phone in the bus. i was sitting near window seat (ladies) .I might have dropped on the seat . bus 516 . bus no 9423- Delhi bus color red. date 10/08/15 PHONE MODEL MICROMAX A177 sim bsnl mp mobile no [protected] IMEI NO [protected] IMEI NO [protected] COLOR BLACK My mobile phone has been stolen.the sim had bought by my father Mr BACHAU RAM .so please block this sim immediately......

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My BSNL paramilitary sim Rajasthan, Jhunjhunu se 08 Aug 2015 ko liya hu is ke saath me our ek sim bhi liya hu. Paramilitary- No. [protected] (Sim no.[protected] and No. [protected] (Sim no.[protected]. 9 Aug ko verification ke liya call kiya 1800 hrs Paramilitary sim ka verification hogaya magar abthak sim activate nahihuva...

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Address: Dharwad, Karnataka

Devangpeth, Hubli . this area is facing serious problems with the well reputed government telecommunication firm BSNL . To start with there is no ftth facility for which i cannot blame them because they might have taken it as a recently extended area but in actuality there are many more extensions beyond this area to this date[protected], but even for a land line based broadband connection When i approached the local bsnl office last year...

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Address: Ernakulam, Kerala

Tower location: Thrikkakara Address: Kakkanad Ernakulam Kerala Pin: 682 021 This tower located in Thrikkakara, has low data speed due to an over usage of this tower's boosters. I contact customer care, and speak this problem, and he says that adding a additional booster to this tower to solve this problem. So please do something... Regards......

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Address: Kolkata, West Bengal

Dear sir, Please provide all incoming and outgoing text sms detail list of this mobile no.[protected] and [protected] for the month of july to till date 2015. Becoz i doubted my doughter. I[censored] please resolve my problem i will be thankful to u. ( resolve Reply to my email address plz)...

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I had been complaining for the last 2months about my landline phone as there is nobody been bothered to fix it...I am paying my rent unnecessary which rental charges..however I fed up of complaining and going in office again and again as nobody cares as everyone says tomorrow. I would be kind i[censored] do repair my phone within few working days as I'll be much appreciated...

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