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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9

Updated: Jan 28, 2025

Complaints 15964

Resolved

6088

Unresolved

9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

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UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

Most useful reviews

trying MNP BSNL to another operator : not getting UPC after msg to 1900

SIM card stopped working

upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 329

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Address: Sambalpur, Odisha

I Sri Aurobindo Kumar Pradhan consumer of BSNL mobile post paid no [protected] and my account no is[protected].During the period may 2015 to aug 2015 i am facing excess billing .So i request for outgoing calls & Sms details for last 3 months i.e june15 to august 2015....

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Address: Bangalore, Karnataka

On 16th July 2015, I have given written request to disconnect my Broadband connection which I took from BSNL.
They told me to settle the remaining amount of 3360/-. I repaid the said amount immediately to Bangalore Jayanagar office. When I asked for counter slip, they said, not needed sir. It will be disconnected. Don’t worry.

Now see, past Friday (August 24, 2015) I got a bill amount of 1933/- on top of payment...

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Address: Dehradun, Uttarakhand

I have a broadband connnection with landline No.[protected] as a Combo. Quite often I find that my internet does not get connnected as and when I need it. When the unserviceability continues for over 24 hours I generally make a complaint for it's rectification. Every time I am given a complaint No.and also receive an SMS stating that the complaint on your phone has been assigned to BSNL Staff Shri.KESHWANAND, mobile No.[protected]. When I...

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Kindle stop hungama service phone no.[protected] as soon as name jeevan kumar vpo musapr teh nawanshar e-mail [protected]@gmail.com...

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Address: Firozabad, Uttar Pradesh

Hi, My No. is [protected] Its been a 1 week my sim not activated, Custmre care says its will start with in 24 hour. it is more than 24 hour. My varifacition and all details has verified. Infact i've tried to make recharge of Rs10/- .Plz help....

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Address: Hyderabad, Andhra Pradesh

I was Recharged my BSNL mobile [protected] for Rs.220/- on 22/8/2015 with transaction No.TXT[protected] and the amount also deducted from my account, but my mobile was not recharged with Rs.220/- Hence i request you to take action regarding this transaction. Thanking you Manzar Ibrahim [protected]...

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Address: Ghaziabad, Uttar Pradesh

BSNL Broadband - No Service and regular bills

To
BSNL
Ghaziabad

Sub: Complaint on Bills.

Sir/Madam

This is in reference to our number broadband number[protected], please note that we have been a facing a problem for last 3-4 Months.

Because on the construction of the pipe line Sihani Road, Ghaziabad, Our Internet line was disconnected and phone...

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Address: Ghaziabad, Uttar Pradesh

BSNL Broadband - No Service and regular bills

Letter to Sr. Account Officer

To
The Branch Manager,
BSNL Broadband Department,
Ghaziabad

Sub : Complaint on Bills.

Sir/Madam

This is in reference to our number broadband number[protected], please note that we have been a facing a problem for last 3-4 Months.

Because on the construction...

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Address: Kollam, Kerala

I got one call from ([protected]) saying BSNL customer care within seconds after posting Bsnl reharge complaint(see attachment), asking about my card details( card number, cvc ). i given the number and finaly he asked the OTP. I didnt give to him. I dont know why he need the OTP. When i asked about this he is telling that for verification. I dont think it is a genuine call So i dropped it. After that i checked the number location saying...

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Address: Chennai, Tamil Nadu

I'm Priya.V. I make use of BSNL broadband connection to get connected to wi-fi and internet connection. without our knowledge hungama services for my landline number has been activated.. and extra charges are made every month. de-activate the hungama servise as early as possible. my landline number is[protected]...

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Address: Kollam, Kerala

Sir I recharged amount of Rs 200 /- to my mobile no [protected](BSNL KERALA) on 26 jun 2015 it was not recharged to mobile and payment was deducted from my SBI bank account.bSNL TXN NO: TXL[protected] and TXL[protected] showing unsuccessful but money deducted from the account....

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Address: Alappuzha, Kerala

We have a broad band connection on[protected]. Despite repeated complaint over phone with the officer i/c of Alleppey BSNL and prolonged time elapsed, there is no improvement in the network. We are not getting the BSNL offered speed thereby our work is pending for more than one month. Thus resulted bad impact on our business. It is therefore requested that the BSNL be advised to improve the customer service and refund the loos occurred...

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Address: Koraput, Odisha

I take BSNL land line and broadband (Koraput, Odisha circle, Phone[protected] on June 2015. But, I am getting problem with broadband and land line from that time. I am now very much annoyed by this BSNL broadband service. Finally, planned to lodge some complains here. 1. BSNL employees does not cooperative towards customers. 2. They do not have much idea about Broadband plans. (At the time of plan purchase he told me that “you can...

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Address: Kasaragod, Kerala

Through my SBI ATM card i made online recharge for my BSNL mobile through bill desk but no recharge is done, from my account Rs220 is deducted (Thank you for using your SBI Debit Card 622XX3107 for a purchase worth Rs220 on POS [protected] at Billdesk.com txn#[protected].) Kindly make arrangements to refund the amount at the earliest...

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Address: Faridabad, Haryana

I installed a BSNL landline[protected] in Jun 2015. In the last 50 days, the telephone has not been serviceable for 20 days. Frequent disconnections have become a problem. BSNL personnel always say that it is due to the lenght of the cable which runs 5-6 km from the nearest exchange. No permanent solution is being provided....

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Address: Chennai, Tamil Nadu

Dear sir, My tel. No.[protected]. After many request and compalaits to ur customer care regarding poor service of broadband connection to my place and I am taking another company service. I request u to cancel the broadband connection and inform me about the same. Regards, Manisha [protected]...

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Address: Lucknow, Uttar Pradesh

I have applied for bsnl connection online but after visiting the office i get to knw the plans so i said them i dont want it. one day their executive come to my home after that to install a connection i said them i dont want it and i had also informed to the office. then a msg come on my alternate mobile no. provided in the request that u have to pay the bill fo 1212 rs amount. i went to bsnl office their they said to meet sdo. but sdo is...

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Address: Surat, Gujarat

I want to buy BSNL EVDO prithvi.

tell me about place/BSNL Office where BSNL EVDO prithvi ue100 is still available.

If Possible in GUjarat suggest that first, ..if not then around Gujarat(Rajasthan, MP, Maharastra)

reply me or mail me at [protected]@gmail.com...

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To The Minister of Internet & Telecommunication, Government of India., New Delhi Sub : Complaint against BSNL Sir, I am a senior citizen (age 65 yrs) and retired service man, my per month pension is Rs. 1589/- (EPF Pension), I have taken an internet connection from BSNL 3G Data Card vide SIM no. [protected] since last seven years. With great regret I like to draw your kind attention in this regard that I am observing that my internet...

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Dear sir
i am using landline connection of BSNL since 10 year .on 30 Th July 2015 i had given written application to transfer my landline no. to new address .but from last 20 days they just assuring me we will do soon but yet they have not done my request.even i wrote mail to their district office regarding this issue but i have not received any reply from them .so kindly help me out how i can transfer my landline connection ...br...

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