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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in

1.9

Updated: Jan 28, 2025

Complaints 15964

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6088

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9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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UPC cannot be generated due to contractual obligations

Shifting of telephone box

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Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 330

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Address: Purulia, West Bengal

Sir I want to know about the transaction held on 18 august 2015 of Rs 871 (twice).I have paid BSNL landline/broadband phone bill amount Rupees 871(twice) on 18th Aug 2015. The amount is deducted twice from my account but BSNL has not received the amount for a single time. Transaction Description: INB/[protected]/BSNL (BILLDESK)/BSNL Transaction Description: INB/[protected]/BSNL (BILLDESK)/BSNL Amount Rs 871*2= Rs 1742 Transaction Date...

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Address: Mahbubnagar, Andhra Pradesh

Kindly deactivate from hangama games.com and also please refund amount unnecessary charging one time registration. from last(May, June, July) Monthly. Near about Rs.450 extra amount apart from bill and My land line[protected] and My Account No.[protected]....

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Address: Kolkata, West Bengal

Sir, this is to inform you that myself Sudeb Mukherjee has lost my sim card of BSNL no- [protected] today on 19/08/2015 at around 10.30 am near Jadavpur, Kolkata.
I have lodged complaint at Jadavpur Police Station with GDE No- - 1938.
Therefore I am requesting you to BLOCK MY SIM CARD as early as possible.
I shall be highly obliged if you kindly do the needful....

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Address: Chennai, Tamil Nadu

Dear Sir,

I am a customer of BSNL Cellone with postpaid vide mobile no. [protected] (postpaid connection).

I made the payment of my BSNL Cellone Chennai postpaid bill which was due on 17th Aug 2015 through ONLINE via BSNL Cellone portal:

- First using My credit card : I made the payment through my credit card Rs. 610.
My credit card confirms to have made payment to
BSNL Cellone...

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Dear Sir, My Self ABHISHEK SINGH, From CHITRANGI, District- Singrauli (M.P.) I am using BSNL SIM Since last 10 Years. I am getting Network/Coverage problem at CHITRANGI GSM BTS since last two months. I have already informed above problem to JTO/SDO and DGM of SIDHI SSA but no response from their end. The problem is that the above GSM BTS is radiate poor signals for Eastern area of coverage area and 70% customers are Living here out of total...

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Address: Meerut, Uttar Pradesh

My self priti gaur, i would like to know my number [protected] incoming and outgoing call details from 1st august 2015 to 17th august 2015. Kindly email me details on [protected]@gmail.com. I mistakely delete my call history now i would like to recover my call details...

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Address: Chennai, Tamil Nadu

Respected Concerned Authority, This is regarding inappropriate behavior of two of bsnl staff (unsure of their cadre and designation)from Chitlapakkam exchange. The two staffs along with a labor, who were deputed to cut a tree close to an apartment near our house, threw the cut down waste near our residence. when asked to deposit in an appropriate manner, the staff (supposedly thiruneelagantan) said NO in a cut throat fashion. the other...

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Address: Hassan, Karnataka

of my bsnl landline no:[protected], which was activated for hungama games on demand, hungama music on demand and hungama movies on demand without my concern, hence i request you to deactive this for my above mentioned land line number and adjust the bill at the earliest for the month of july, 2015, so that i can pay my bill in time....

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Address: Pune, Maharashtra

I am using BSNL Krishi prepaid card. On 17 Aug 2015 I have done recharge of 109rs on Portal BSNL through Debit Card. Amount was deducted from my account...on portal also shown that recharge was successful but not balance credited to me. Please refund my amount. Thanks. A screen shot attached with this complaint....

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From Johny P.P. Punnassery house Thuravoor P.O. ANGAMALY, ERNAKULAM (Dist) To BSNL Complaints, Ernakulam Sir, My telephone land line number[protected] of Thuravoor Exchange, Angamaly, Ernakulam District is not working for the last 3.5 months. I already gave complaint to Thuravoor BSNL office many times but till now the problem is not yet solved. We are just paying the the telephone charges without having any use to us. So...

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Address: Davanagere, Karnataka

Deactivation of hungama service from bsnl broadband Please deactive hungama service on the landline number [protected] which we were not activated . Please take necessarily action and refund the money. So please request to you to stop this service immediately. It seems to be fraud and cheat earnestly request to you to deactive hungama service with immediate effect. Also refund the email and harrashment cost rupee 3000 due to cheating and...

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Address: Purba Medinipur, West Bengal

I had surrendered my Telephone (No[protected] on 16.09.2010. The Security Deposit is not yet refund to me. In August 2014, they said that the same is approved but for want of Bank details, it is not refunded. On same date, I handed over a Specimen Cheque to them. But no result at yet. Swapan Kumar Maiti [protected]...

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Address: Indore, Madhya Pradesh

Please deactivate all the BSNL hungama services viz. games, music, movies etc. from today onwards from my internet connection. My phone number is[protected]. E-mail - [protected]@yahoo.co.in . thanking you for your services and inform me on my e-mail adrress after deactivation of BSNL hungama services....

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Address: Kolkata, West Bengal

Dear Sir, On 15.08.15 I made online bill payment for monthly bill of BSNL of Rs.989/- through my Standard Chartered Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. [protected]@gmail.com Regards Manas...

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Address: Jaipur, Rajasthan

Dear sir, i am request to seller particular number but who's provide any other number [protected] this sim will be return to seller and i request to this is not start with name and address given below:- name mukesh s/o girraj date of birth 15.11.1993 address:- 41, gujar dhani ramgarh badali, teh. Sikrai, dis. Dausa (raj.) id no. Zhu/0627901 id prof voter id card i am not hold this sim and i am say for side inform to you for risk....

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Address: Nashik, Maharashtra

I m having a landline no as[protected]. Without my consent the BSNL-Hungama activated my account and charged me Rs. 158.15. Please stop the the same immediately from my account and deduct the same from my bill amount. Copies of bills and other details are enclosed Sandeep Jumale [protected] [protected]@gmail.com...

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Address: Ratnagiri, Maharashtra

I lost my bsnl sim.no was [protected] along with my phone IMEI -[protected] on 1st aug 2015 near poladpur, dist-raigad, state-maharashtra while travelling. i lodge police complaint to nearest police station which is poladpur comlaint no- reg, no.130/2015 rojnama no 216/2015.can i get my phone back?can you trace the phone?as the police station doent have such facility and they didnt showd any interest in this matter...

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Address: Ernakulam, Kerala

Sir, We are recharging the BSNL 3G sim and using for net surfing. But the last one year, the data speed was very low. In every evening from 5 pm to night 1 am, no data speed. Recharging for 3G connection, and 3G features not available. This complaints are forcing me to take a new connection of other network. we are like BSNL. Kindly here this complaints and please solve this... please... Regards, Ajai kumar.. The tower located in: Thrikkakara Kakkanad Ernakulam Kerala...

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Address: Jalandhar, Punjab

Sir my home is far from bsnl connect tp at about 400 to 500 mtrs. I was installed wi max of bsnl punjab before instalation exch oprs suggested me for wi max because my house is out o[censored]r tp range, when i installed wi max of bsnl my bill at about rs 1000/pm but no i have no received my security deposit receipt i have this post posted at about 2 an half hour from my laptop my account no is pb10051001 ph no of wi max is pb10051001e...

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Address: Ahmedabad, Gujarat

I paid my landline no[protected] bill Rs696/- for the month of june 2015 online. i paid my amount from the account with oriental bank of commerce, aslali. amount has been debited in my account but credit not afforded. today i received my telephone bill for the month of july 2015 it includes amount of my bill for the month of june 2015. do needful immediately under intimation to me and bsnl....

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