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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 192

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A
Amit Kumar kasotiya
from Aurangabad, Bihar
Aug 24, 2017
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Address: Jaipur, Rajasthan, 302041

I paid jio phone registration charge but my registration is fail and my balance is deduct from my paytm account so plz resolve my problem. I totally complete the registration process but lastly it will be failed and my balance is also deduct from my account. This make me very uncomfortable. So i request you plz understand my problem and take a decision to resolving the problem.
Order i'd :-[protected]
+1 photos
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    U
    Up9831
    from Jawad, Madhya Pradesh
    Aug 24, 2017
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    Address: Gwalior, Madhya Pradesh, 474012
    Website: Submit complaint

    I have made payment of a jio phone booking by a jio app through paytm in the paytm payment show succesfull but there is no message come on my number please refund my money back my wallet transactions is [protected] and billdeskutil transactions no is #JPT[protected]please refund my money back fast so i will not made payment online if the money not get back
    +2 photos
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      R
      Rajpari2010@
      from Lala, Assam
      Aug 24, 2017
      Resolved
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      Resolved

      DEAR SIR,
      I am Sukhvinder Singh and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through UPI Payment, Upi transaction successful and upi transaction id was given on screen,
      transaction id:[protected]
      but after payment it show internel error and after refreshing the page it again ask for payment and i didn't get any message from RELIANCE JIO
      so kindly solve my problem sir
      thanking you sir
      Sukhvinder Singh
      Dhanbad...
      +1 photos
      Aug 27, 2017
      Complaint marked as Resolved 
      BillDesk customer support has been notified about the posted complaint.
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        V
        VRPTAX CONSULTANT
        from Kolkata, West Bengal
        Aug 24, 2017
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        Address: Kolkata, West Bengal

        Dear sir,

        I am md. Imtiaz and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
        Transaction id: fv000001ms14
        But message was not came to mobile from reliance jio
        So kindly solve my problem sir
        Thanking you sir

        Thanking you

        Md. Imtiaz
        700016
        [protected]
        BillDesk customer support has been notified about the posted complaint.
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          B
          Bijay Kumar Biswas
          from Ingraj Bazar, West Bengal
          Aug 24, 2017
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          Address: 741125

          Dear,
          Sir/madam, i'm bijay kumar biswas is consumer of wbsedcl. I complained on 14/08/2017 (Complain id 1668517) for 3 unsuccessful bill but the bill amounts are deduction from my ubi account.

          Complain details are
          Sl no consumer id bill month amount
          1[protected].78
          2[protected].47
          3[protected].97

          Please sir/ madam solve the problem. I am having lot of troubles.
          BillDesk customer support has been notified about the posted complaint.
          Aug 25, 2017
          Updated by Bijay Kumar Biswas           Please sir/madam solve the problame. I, m having a lot of problame.

          Oct 03, 2017
          Updated by Bijay Kumar Biswas           Dear sir/madam
          I attach my UNITED BANK OF INDIA bank account Epassbook screen shot copy to solve the problem. Please solve my problem as soon as possible.Tanks sir.

          Oct 10, 2017
          Updated by Bijay Kumar Biswas           Please solves the problems and the amounts are refunds my bank account. I wish that the problems are solve within 2 to 4 day because I waited near about 3 months to solve the problem. If you're not solve the problems please reply me that you are can't. I will take different way to solve Thanks...

          View replies
          Please sir solve the problems. one month has gon. please please please please sir... I can not update my bank pass book. Because bank technical problem. I given ATM mini statement. Please sir see the problems and solve .

          previous complaint status - Comment #2851250 - Image #0
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            P
            PrakashMishra017
            from Gurgaon, Haryana
            Aug 24, 2017
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            I am Prakash Mishra. I have faced issue while booking Reliance Jio Phone as follows :-
            Amount have been debited but transaction Status was failed while booking jio phone from jio.com.
            Mobile Number [protected]
            Transaction Id- FV000001MHXJ
            Credit Card-Citi

            I have attached image here with.

            Kindly resolve asap.

            Regards,
            Prakash
            +1 photos
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              N
              naresh kochare
              from Mundi, Madhya Pradesh
              Aug 24, 2017
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              Address: 491441
              Website: None

              Dear sir,
              I am naresh kochare and my issue is a transaction was failed while booking reliance jio phone but payment was debited through net banking payment, and transaction id was given on screen,
              Transaction id: fv000000xvr8
              But message was not came to mobile from reliance jio
              So kindly solve my problem sir
              Thanking you sir
              Naresh kochare
              Rajnandgaon
              BillDesk customer support has been notified about the posted complaint.
              Aug 25, 2017
              Updated by naresh kochare               DEAR SIR,
              I am naresh kochare and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through net banking payment, and transaction id was given on screen,
              transaction id: FV000000XVR8
              but message was not came to mobile from RELIANCE JIO
              so kindly solve my problem sir
              thanking you sir
              Naresh kochare
              Rajnandgaon
              Aug 26, 2017
              Updated by naresh kochare               No reply way. ...
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                M
                Milan Kumar Doshi
                from Warangal, Telangana
                Aug 24, 2017
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                Address: Warangal, Andhra Pradesh, 506002
                Website: www.jio.com

                Dear sir,
                I am paradesi narender and my issue is a transaction was success while booking reliance jio phone payment was debited through debit card payment, i didnot note transaction id and now in my bookings i dont have any details of phone booked or any type of voucher numbers and but message was not came to mobile from reliance jio

                Bank details hdfc bank bank transcation details

                Reliancejio pos debit jf[protected]

                So kindly solve my problem sir
                Thanking you sir

                Regards
                Paradesi narander
                [protected]
                BillDesk customer support has been notified about the posted complaint.
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                  P
                  Praveen Goud Bingi Chintu
                  from Hyderabad, Telangana
                  Aug 24, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500092
                  Website: Billdesk

                  I payed money for jio phone through billdesk
                  But i Dint get confirmation msg
                  But money debited from my Account
                  My Transaction Id is
                  FVOOOOOOWZW1
                  Sooooooooooooooo pls responde to my complaint
                  I hope my money return to my account
                  Please work on it
                  Money cut from my account but i Dint get confirmation msg
                  My ph nem [protected], [protected]
                  I provide Transaction ID and My Ph nem
                  +1 photos
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                    K
                    kvss_s
                    from Hyderabad, Telangana
                    Aug 24, 2017
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                    Address: Hyderabad, Andhra Pradesh, 502032
                    Website: www.jio.com

                    Dear sir,
                    I am sai satish kakarla and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
                    Transaction id: fv0000017mr8
                    But message was not came to mobile from reliance jio
                    So kindly solve my problem sir
                    Thanking you sir

                    Regards
                    Sai satish k
                    [protected]
                    BillDesk customer support has been notified about the posted complaint.
                    Aug 24, 2017
                    Updated by kvss_s                     credit card is belongs to HDFC BANK
                    View replies
                    Same problem to as well
                    Reply
                    same problem to me
                    Reply
                    Same problem with me also
                    Reply
                    DEAR SIR,
                    I am Amar and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through credit card payment, and transaction id was given on screen,
                    transaction id: FV000001M7OU
                    but message was not came to mobile from RELIANCE JIO
                    so kindly solve my problem sir
                    thanking you sir
                    Reply
                    DEAR SIR,
                    I am BASANT HARPAL and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through my PAYTM WALLET, and transaction id was given on screen,
                    transaction id: FV000000X0BP
                    but message was not came to mobile from RELIANCE JIO
                    so kindly solve my problem sir
                    thanking you sir

                    REGARDS
                    Basant Harpal
                    [protected]
                    Reply
                    Sir while booking of jio phone money has been deducted from my account.
                    Reference:in attachment.

                    Do needful

                    reliance jio phone - Comment #2829487 - Image #0
                    Reply
                    Dear sir,

                    Same problem happened with me. I was booking from my phone. After payment yhrough net banking, the page did not respond. I dis not get any reference no also.

                    Ankit dalal.
                    [protected]
                    Reply
                    I have ordered jiophone and payment was done but transaction failed and also money deducted from my account but no confirmation message form jio so help met out
                    Reply
                    Same problem here as well
                    Reply
                    I'm booked jio phone on 24 August 2017 but I can't get confirmation sms from jio transaction was successful and I will get transaction id.
                    500rupees duducted from my debit card
                    Please solve my problem as soon as possible

                    reliance jio phone - Comment #2835898 - Image #0
                    Reply
                    Sir i am omprakas rai mene apne upi se [protected] per 399 ka recharge kiya to paisa account se kat kiya to mob.me recharge nhi hua
                    Reply
                    I've done the online recharge of 448rs and the amount is deducted from account but the plan is not activated yet kindly assist with the issue...
                    Thank you

                    reliance jio phone - Comment #3410500 - Image #0
                    Reply
                    I've done the online recharge of 448rs and the amount is deducted from account but the plan is not activated yet kindly assist with the issue...
                    Thank you
                    Reply
                    Jio recharge not done 399 ii

                    reliance jio phone - Comment #3507635 - Image #0
                    Reply
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                      A
                      Arijit Baral
                      from Dhanbad, Jharkhand
                      Aug 22, 2017
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                      Address: 826004

                      I tried to pay my bsnl postpaid mobile connection bill (Invoice no[protected] through billdesk. The amount 1010.00 was debited from my sbi account (Ref no. Jsbi[protected]igabwjzjy5) bsnl transaction id: mgsm[protected] however, my online account is still displaying that the payment is pending.

                      Kindly resolve the issue at the earliest
                      Mobile no [protected]
                      BillDesk customer support has been notified about the posted complaint.
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                        P
                        Puja Yadav
                        from Hojai, Assam
                        Aug 21, 2017
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                        I have done a transaction for payment in jio dhana dhan offer rs.399 through state bank of india debit a. T. M card on 20 august 2017 and then transaction show became successful but my jio sim mobile no. [protected] not be recharge.
                        Trnsaction. Id =[protected]
                        Date. =20 august 2017
                        Time. =08:04:19
                        Puja yadav
                        Mobile no [protected]
                        Email id: [protected]@gmail.com
                        Please take immediately action
                        BillDesk customer support has been notified about the posted complaint.
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                          T
                          trilokcs
                          from Bengaluru, Karnataka
                          Aug 21, 2017
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                          I have pay an amount of rs 3337 for booking of indigo flight but transaction declined & the amount debited was not refunded till date. Kindly get the amount refunded in my account on most urgent basis.

                          Date of tran :[protected]
                          Amt : rs 3337
                          Ref no :[protected]
                          Mode :online payment through netbanking
                          Other details : ubp/[protected], nb/[protected]/indigo airlines (Billdesk)/na

                          Refund ref no as intimated : juti[protected]
                          Amount still not refunded till date

                          Regards

                          Trilok chand
                          [protected]
                          Email id : [protected]@gmail.com
                          BillDesk customer support has been notified about the posted complaint.
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                            C
                            ck113
                            from Kandukur, Telangana
                            Aug 18, 2017
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                            Address: New Delhi, Delhi, 100064

                            On 12.08.2017 i made payment of rs. 1000/- through bhim app towards online recharge of my tata sky. Rs. 1000/- debited from my account but not credited to tata sky.

                            Time : 19:37:29
                            Txn id :[protected]
                            Txn status : approved
                            Issue already raised on 12th aug itself through bhim app.
                            Complaint no. : a4b5dab4337349a4b95c521b4d741f7 (Sms received from bh-npcibm)
                            No update of my complaint received even after lapse of more than 6 days neither amount is refunded to me nor credited in tata sky account.
                            BillDesk customer support has been notified about the posted complaint.
                            View replies
                            Recharged for amount 395/-
                            Amount debited from account but not credited to mobile number.
                            Reply
                            Iam a regular user nof Billdesk .For the past two days Iam unable to do any billdesk transaction . I dont know why my BSNL bill payment declined showing PBE10002 Transaction declined .
                            Reply
                            Bsnl LL bill paid on 19.08.2017 for Rs 1813 through BSNL portal Billdesk payment mode Amount debited in my Account but status show as Pending kindly resolve the problem and credit the amount in my account

                            my account debited but amount not credited to beneficiary account. - Comment #2826154 - Image #0
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                              B
                              Bijay Kumar Biswas
                              from Ingraj Bazar, West Bengal
                              Aug 18, 2017
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                              Address: Nadia, West Bengal, 741125

                              I'm BIJAY Kumar Biswas on 11/08/2017 pay 3 different WBSEDCL bills, consumers IDs are 1st[protected], 1 months bill, 2nd[protected], 1 month bill and 3rd[protected], 3 months bill. All bills are not paid but amounts are deducted my account. I waiting some days for resolved but the problems are not solve. so Plz I want either refunds the amount or pay the bills. Thanks.
                              +1 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Oct 10, 2017
                              Updated by Bijay Kumar Biswas                               Please solves the problems and the amounts are refunds my bank account. I wish that the problems are solve within 2 to 4 day because I waited near about 3 months to solve the problem. If you're not solve the problems please reply me that you are can't. I will take different way to solve Thanks...

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                                S
                                Shadab Rab
                                from Noida, Uttar Pradesh
                                Aug 18, 2017
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                                I had recharged my jio no. Through 'www.jio.com/Jio/portal' using paytm option. I m prime member so i recharged for 399/- but yet now didn't received that amount on my jio no. 399 /- has been paid to billdeskutil but my jio no. Didn't got any recharge I contacted paytm customer care but they said payment done to billdeskutil so please resolve this problem

                                Paid Rs.399.00 to BILLDESKutil
                                on

                                txn ID:[protected]
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                                  V
                                  velmareddy23
                                  from Mumbai, Maharashtra
                                  Aug 18, 2017
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                                  Address: Hyderabad, Andhra Pradesh
                                  Website: www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp

                                  Hi i tried to paid my electricity bill by bill desk, after entering all my debit card details clicked on submit button.
                                  Money deducted from my bank account, but i didnot get any confirmation after entering the details, page was not refreshed for long time and finally showed the message transaction failed due to network issue.
                                  Could you please refund my money back.
                                  Site https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp
                                  Distric :rangareddy
                                  Ero :gaganphad
                                  Usc:[protected]
                                  Date :18/08/2017
                                  Time : 11:40 to 11:55 am
                                  Transaction id recorded in my bank : iin/i-debit/central p/[protected]
                                  Total amount deducted : 935.33

                                  I cked bill history, its not updated and showing same amount to be paid.

                                  Please check and let me send my money back.
                                  BillDesk customer support has been notified about the posted complaint.
                                  Aug 18, 2017
                                  Updated by velmareddy23                                   this is not resloved but at top corner its mentioned as resloved
                                  View replies
                                  Dear Sir/Madam,
                                  I was Paid My Citibank creditcard Bill payment On 12/08/2017 through ICICIbank Netbanking but Did not Update My Credit card Payment
                                  Reply
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                                    V
                                    vinod jethva
                                    from Vadodara, Gujarat
                                    Aug 17, 2017
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                                    Address: Rajkot, Gujarat, 360001

                                    I have paid Online transaction for payment of admission fee Rs.20000/- for PG course ME /M Tech to admission Committee of professional course Ahmedabad Gujarat state but admission was not confirmed and amount of Rs 20188/- deducted from my credit card.

                                    Transaction date[protected] time 14.59 transaction amount Rs. 20188/- Marchant Name ACPC MUM
                                    from portal of www.gujacpcadm.nic.in source of fund ICICIBANK CREDIT CARD
                                    MY TRANSACTION ID IS 454408 AS intimated by Bank
                                    Please refund the amount as transaction failed and not reached at marchant

                                    Vinod Jethva
                                    [protected]@yahoo.com
                                    [protected]@gmail.com
                                    Contact [protected]
                                    +2 photos
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                                      P
                                      [email protected]
                                      from Ajmer, Rajasthan
                                      Aug 17, 2017
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                                      Address: 741123

                                      I was trying to book air India flight from Kolkata to chennai journey date 7th march 2018, flight name AI765, Mr. Pradip ghosh, Mrs Mita ghosh, Ms Payel ghosh. In your payment gate I complete my payment but booking failed. But my money had not refunded by you . please refund my money
                                      Pradip ghosh
                                      Mob [protected]
                                      E-mail : pradip.[protected]@gmail.com
                                      BillDesk customer support has been notified about the posted complaint.
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                                        S
                                        Siddharth Puranik
                                        from Pune, Maharashtra
                                        Aug 17, 2017
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                                        Address: 411021
                                        Website: JIO payment gateway thru' Billdesk

                                        Jio recharge payment not received
                                        I paid rs.1197 for my 3 jio numbers through jio app to ([protected]@icici) using [protected]@icici on 16th aug 2017. The reference id is upi/[protected]/[protected]@icici. But the amount is not credited my jio recharge

                                        I immediately called jio customer care. They mentioned that they have not received any money. Where is the money then?
                                        Is jio cheating or billdesk?

                                        I hereby register a complaint to get the refund. Please do the needful.
                                        BillDesk customer support has been notified about the posted complaint.
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