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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 191

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B
Buddhadeb Jena
from Asansol, West Bengal
Aug 25, 2017
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I am buddhadeb jena and my issue is a transaction was failed while booking reliance jio phone but payment was debited through debit card payment, and transaction id was given on screen,
Transaction id: fv000000wfkb
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Buddhadeb jena
[protected]
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    R
    Rupesh Jawla
    from Gurgaon, Haryana
    Aug 25, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Dear sir,
    I am rupesh jawla and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
    Transaction id: fv000001lpgg
    But message was not came to mobile from reliance jio
    So kindly solve my problem sir
    Thanking you sir

    Regards
    Rupesh jawla
    [protected]
    BillDesk customer support has been notified about the posted complaint.
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      क
      कृष्णा गोस्वामी
      from Delhi, Delhi
      Aug 25, 2017
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      Address: New Delhi, Delhi

      Dear sir,
      I am krishna kumar giri and my issue is a transaction was successful
      And jio phone booking was debited balace through debit card... But
      Massage was not come to my mobile at reliance jio... And no transaction and order no. Show on my number...
      So i humble request you to solve my problem...
      Thanking you sir...
      Regards
      Krishna kumar giri
      [protected]
      BillDesk customer support has been notified about the posted complaint.
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        M
        man sapra
        from Un, Gujarat
        Aug 25, 2017
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        Address: Surat, Gujarat, 395006
        Website: www.jio.com

        Dear sir,
        I am having problem with the booking id message from jio company.. Yesterday, i was pre-book jio phone via companys official website. The money will debit as 500rs via paytm n transaction email id done but no confirmation msg can be sent by company and no response after the money debit.. So please i request you to solve this.. The company
        Said request is failed
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Aug 25, 2017
        Updated by man sapra         My mobile no. [protected]
        Email id : [protected]@gmail.com
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          M
          manojkala
          from Tirupati, Andhra Pradesh
          Aug 25, 2017
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          Sir,
          I have booked for jio phone and it was redirected to billdesk for bill payment and i paid through debit card and transaction id for booking confirmation is fv00000172ml and i didn't get any sms confirmation for ordering and my balance was deducted from bank. I think it is problem of transaction failed in payment wrongly.
          So, please kindly solve my problem regarding this.
          Thanks,
          Manoj.
          BillDesk customer support has been notified about the posted complaint.
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            K
            kunalsingh4234
            from Chennai, Tamil Nadu
            Aug 25, 2017
            Resolved
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            Dear sir,
            I am kunal kumar and my issue is a transaction was failed while booking reliance jio phone but payment was debited through upi payment, and transaction id was given on screen,
            Transaction id:refer to attachment but message was not came to mobile from reliance jio
            So kindly solve my problem sir
            Thanking you sir

            Regards
            Kunal kumar
            [protected]
            +1 photos
            Sep 29, 2017
            Complaint marked as Resolved 
            sala paisa loot liya call kr ke...fraud cheater ...sb k sb...dont trust
            BillDesk customer support has been notified about the posted complaint.
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              M
              Madhusudan Panicker
              from Mumbai, Maharashtra
              Aug 25, 2017
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              Address: Mumbai City, Maharashtra, 400086

              Dear sir,
              I am bhadra madhusudan panicker and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
              Transaction id: fv000000x4c4
              But message was not came to mobile from reliance jio
              So kindly solve my problem sir
              Thanking you sir

              Regards
              Bhadra madhusudan panicker
              [protected]
              BillDesk customer support has been notified about the posted complaint.
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                J
                Jai Shekhawat
                Aug 25, 2017
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                Address: Jaipur, Rajasthan, 302012

                #fraud_jio #balance_deducted #boycott_jio i booked jio phone on jio_com and my 500 balance deducted from paytm but i didn't get any confirmation message & even transaction id showing #null. I complaint report in consumer court because it's not happened with only me more than 500 users comment on my comment on jio fb page (Same problem). I have proof of paytm order id & screenshot of everything. #jio_refund_my_money
                BillDesk customer support has been notified about the posted complaint.
                View replies
                Dear Sir/Madam

                I have booked jio phone on 25.8.17 at 9.30 am (app), Rs 500 has been debited from my account & my transaction i.d. is FV000002UN06. I have already contacted you & got your reply saying that the confirmation will be received within 24 hrs but 24 hrs . has thus spent but i did not received any confirmation yet.
                The payment has been through AXIS bank debit card.

                PLEASE RESPONSE.

                THANKING YOU

                SANAT BHOWMICK

                Mobile No. [protected]
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                  P
                  Pradumn Garg
                  from Haldwani, Uttarakhand
                  Aug 25, 2017
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                  Address: Agra, Uttar Pradesh

                  My payment of jio phone via paytm is successful but confirmation not received. Why bill desk i have with you this my first my problem and hope the last. Anyaway i have booked another jio phone but i want a refund of before payment which is not confirmed by you but money was debited from my paytm. Below is document which shows the successful payment to yours company.
                  +1 photos
                  View replies
                  I hv booked jiophone on 24 Aug 17 at 1957hrs vide billdeskutil order #LPT[protected] through paytm vallet. The amount is deducted but failed the transaction vide jio msg transaction FV000001LEVU. So plz remit the amount to my paytm vallet.

                  payment successful, but confirmation of jio mobile not received - Comment #2832372 - Image #0
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                    P
                    PRAVEEN sarathchandran
                    from Bengaluru, Karnataka
                    Aug 25, 2017
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                    Address: 686101

                    Dear sir/madam

                    I have made payment of 500 rs through paytm for prebooking the jio phone but eventhough the money has been deducted from my account there has been no confirmation from jio or theres no response on the booking.
                    Please give information or refund the amount

                    Paytm order no: [protected]
                    Dc transaction no; 861835
                    Billdeskutil#lpt[protected]
                    Mobile no: [protected]
                    BillDesk customer support has been notified about the posted complaint.
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                      H
                      Hair raj
                      from Bengaluru, Karnataka
                      Aug 25, 2017
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                      Website: Jio. Com

                      Sir while booking jio phone. I wanted to pay 500 so i choosed to make payment from paytm. Money from paytm deducted but its showing that the order has failed.in booking jio phone
                      Order no. #lpt[protected]
                      So can you pls tell whats the solution for this.500 rs was deducted and the order failed...
                      Whats the solution for this. Can u pls send the notification and update me with certain information regarding above
                      BillDesk customer support has been notified about the posted complaint.
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                        P
                        pinkesh padhiyar
                        from Bardoli, Gujarat
                        Aug 25, 2017
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                        Address: 380060

                        Dear sir,
                        Yesterday, while I was pre-booking the Jio mobile, I have made the payment of Rs. 500 via Paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
                        Transaction ID
                        [protected]
                        Transaction Date
                        Aug 24, 2017 20:05:26
                        You have paid ₹500.00 to BILLDESKutil.
                        Since, it did not book the JIO mobile. I request you, reverse the payment.
                        Thanking You,
                        Regards,
                        Pinkesh Padhiyar
                        mobile no. [protected]
                        +1 photos
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                          N
                          NileshThorat
                          from Morjim, Goa
                          Aug 25, 2017
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                          I was trying to payment for jio phone booking while making a transaction it shows that transaction failed but after some time i got sms from bank that your money has deducted 500rs i was trying to make payment through SBI online banking so I prefer to chat with jio executives they also have no idea about refund process and time it'll take to refund the money which I deducted so please register my complaint and get me resolution as soon as possible
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          I have also tried yesterday to book jio phone. Money(500rs) have paid through paytm, but money deducted with transaction ID:[protected] from my wallet but phone not booked. Kindly register my complaint and get my amount settled.
                          Reply
                          i too tried for jio phone, but only money got deducted from account and phone has not been booked.
                          please try to resolve this issue and refund the amound as soon as possible.
                          Reply
                          i have tried to book jio phone but my transaction failed but money got deducted from my account i have made payment through upi and my transaction id is ICI8db4127ec6364bc59cfe82e47efe8178 please solve this issue
                          Reply
                          I too tried to pre book jio phone but my money has been deducted from my canara bank debit card and phone has been not booked
                          Plese make a good a solution on this problem
                          Reply
                          I too tried to book phone 2 times for 2 mobiles money got deducted from my bank of baroda account but shows transaction failure. Please register my complaint.
                          Reply
                          I have also tried yesterday to book jio phone. Money(500rs) have paid through paytm, but money deducted with transaction ID:[protected] from my wallet but phone not booked. Kindly register my complaint and get my amount settled.
                          Reply
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                            A
                            abhi.ecer
                            from Tumkur, Karnataka
                            Aug 25, 2017
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                            Address: Bangalore, Karnataka
                            Website: jio.com

                            Dear sir/madam,

                            I am abhijeet and my issue is transaction was failed while booking reliance jio phone but payment rs 500 was debited from bank account through debit card payment, also no confirmation mail came in my registered number from reliance jio

                            Payment deducted showing as info:pur/reliancejio/mumbai/reliancejio/seq no 632416

                            Kindly return my money and complete the transaction.

                            So kindly look over the issue.
                            BillDesk customer support has been notified about the posted complaint.
                            View replies
                            Hello Sir,
                            I Placed an order for Jio phone by Submitting [protected] with 518002.
                            Amount Has been Deducted but Phone is not Booked.
                            please check it and Refund My Amount.
                            Thank You

                            payment deducted but transaction showing failed while purchasing jio phone - Comment #2830811 - Image #0
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                              K
                              kailash kumar p
                              from Bengaluru, Karnataka
                              Aug 25, 2017
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                              I had pre booked jio phone through my jio app and paid rs 500 to billdeskutil using paytm. Money deducted from my paytm wallet but my jio app shown transaction failed and jio phone not booked.
                              Paytm wallet txn id : [protected] at 8:13pm on 24th august 2017.
                              Myjio app txn failed id: fv000001mtsf
                              Shown at 8:14pm on 24th august 2017.
                              Please refund my money or book jio phone pre order.
                              Thanks,
                              Kailash kumar
                              BillDesk customer support has been notified about the posted complaint.
                              View replies
                              i have tried to book jio phone but my transaction failed but money got deducted from my account i have made payment through upi and my transaction id is ICI8db4127ec6364bc59cfe82e47efe8178 please solve this issue
                              Reply
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                                Abhishek Mishra (SHUBH)
                                from Delhi, Delhi
                                Aug 25, 2017
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                                Address: Lucknow, Uttar Pradesh, 226005
                                Website: www.jio.com

                                Dear sir/madam,

                                I am abhishek mishra and my issue is transaction was failed while booking reliance jio phone but payment was debited from bank account through netbanking, and transaction id was given on screen,
                                Transaction id: fv0000017b1c, sbi reference no: igabwwfuv9
                                But message was not came to mobile from reliance jio
                                So kindly look over the issue.

                                Thanking you,

                                Abhishek mishra
                                [protected]
                                BillDesk customer support has been notified about the posted complaint.
                                View replies
                                I also got this error bro. Did you get refund?
                                Reply
                                me to get this error but they deducte three phone's money.. [protected]

                                regarding jio phone booking balance deducted but showing transaction failure - Comment #2830248 - Image #0
                                regarding jio phone booking balance deducted but showing transaction failure - Comment #2830248 - Image #1
                                Reply
                                Same problem here, how to get back the money, I have the transaction id
                                Reply
                                Hi,

                                I am Aravind and my issue is transaction was failed while booking reliance jio phone but payment was debited from my Paytm account, and wallet transaction id: [protected]
                                But i did not receive any message regarding phone confirmation.
                                So kindly look over the issue.
                                Regards
                                Aravind
                                [protected]
                                Reply
                                Sir,
                                My transaction was failed with ID FV0000013M8E and deducted my account balance. I will not get any confirmation message or call from jio.
                                Please take an immediate action to solve this issue
                                Reply
                                Sir, i booked Jio mobile on 24 Aug at 19:35 hrs and Rs 500/- paid vide credit card. However the amount was debited from my credit card but not got any Transaction ID or Voucher in regards of this. I booked by my mobile number [protected]. Please do needful action of above transaction or advice me for further action.

                                From,
                                Bal krishna Rao
                                [protected]
                                [protected]@gmail.com
                                Pin code -226002
                                Reply
                                The same problem with me also, booked twice one payment made thru credit card and another thru debit card, both amounts deducted and ended up with transaction failure. How to get the refund, kindly advise.
                                Reply
                                Same problem here bro
                                Reply
                                same problem here, money deducted but I got on screen 'Your transaction failed
                                Your transaction ID is FV000001LL3S. Please do the needful to get my money refund

                                regarding jio phone booking balance deducted but showing transaction failure - Comment #2840533 - Image #0
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                                  I
                                  iprmskhan
                                  from Ahmedabad, Gujarat
                                  Aug 25, 2017
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                                  Address: 380055

                                  Dear sir,
                                  Today, while i was pre-booking the jio mobile, i have made the payment of rs. 500 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
                                  Transaction id
                                  [protected]
                                  Transaction date
                                  Aug 24, 2017 20:05:26
                                  You have paid ₹500.00 to billdeskutil.
                                  Since, it did not book the jio mobile. I request you, reverse the payment.
                                  Thanking you,
                                  Regards,
                                  M. S. Khan,
                                  Mobile no. [protected]
                                  Aug 18, 2017
                                  Sanmargale's response                                   Give me my money return very very poor service
                                  View replies
                                  Order - #JPT[protected]
                                  Transaction ID - [protected]
                                  Amount deducted from account 399Rs
                                  Dated 16 /08/2017 but not yet received recharge to my Jio sim
                                  I use paytm for the transaction
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                                    G
                                    Gaurav3010@
                                    from Meerut, Uttar Pradesh
                                    Aug 25, 2017
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                                    Address: Moradabad, Uttar Pradesh, 244001
                                    Website: Reliance jio

                                    I was booking jio phone from my jio app and after doing payment from paytm the app does not give any information about my order as well as no notification has been given by jio that your order is confirmed or not. If my order was not placed they should refund my payment or they should complete the order. This all happens today i. E., 24/08/2017 at 7:411pm. Wallet txn no[protected]

                                    Gaurav
                                    [protected]
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Aug 25, 2017
                                    Updated by Gaurav3010@                                     plz solved my problem
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                                      B
                                      Bhuvnesh verma
                                      from Delhi, Delhi
                                      Aug 24, 2017
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                                      Address: New Delhi, Delhi, 110005

                                      Dear sir,
                                      I am bhuvnesh verma and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
                                      Transaction id: fv000001ra9f
                                      But message was not came to mobile from reliance jio
                                      So kindly solve my problem sir
                                      Thanking you sir

                                      Regards
                                      Bhuvnesh verma
                                      [protected]
                                      BillDesk customer support has been notified about the posted complaint.
                                      View replies
                                      DEAR SIR,
                                      I am Chanchal Jain and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment of rupees 500/- was debited through credit card payment, and transaction id was given on screen,
                                      transaction id: FV000000X1TQ
                                      but message was not came to mobile from RELIANCE JIO
                                      so kindly solve my problem sir
                                      thanking you sir

                                      REGARDS
                                      CHANCHAL JAIN
                                      [protected]
                                      BANGALORE

                                      online transaction problem jio phone booking - Comment #2829535 - Image #0
                                      online transaction problem jio phone booking - Comment #2829535 - Image #1
                                      Reply
                                      DEAR SIR,
                                      I am ARVIND KUMAR and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through credit card payment, and transaction id was given on screen,
                                      transaction id: FV000000X8T7
                                      but message was not came to mobile from RELIANCE JIO
                                      so kindly solve my problem sir
                                      thanking you sir

                                      REGARDS
                                      ARVIND KUMAR
                                      [protected]
                                      Reply
                                      DEAR SIR,
                                      I am FENIL KHATIWALA and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through PAYTM payment method, and transaction id was given on screen,
                                      transaction id: [protected]
                                      but message did not come to mobile from RELIANCE JIO
                                      so kindly solve my problem sir
                                      thanking you sir

                                      REGARDS
                                      FENIL KHATIWALA
                                      [protected]

                                      online transaction problem jio phone booking - Comment #2829698 - Image #0
                                      Reply
                                      Dear sir,
                                      I am Kushal Das. My issue is that my transaction failed while booking reliance jio phone but INR 500 was debited through debit card payment,
                                      Transaction id: FV000001KCRS
                                      I did not receive any booking confirmation message from reliance jio.
                                      Kindly solve my problem, sir
                                      Thanking you sir

                                      Regards
                                      Kushal Das
                                      [protected]

                                      online transaction problem jio phone booking - Comment #2830941 - Image #0
                                      online transaction problem jio phone booking - Comment #2830941 - Image #1
                                      Reply
                                      Dear sir,
                                      I am Shree Basaniwal Narayan and my issue is a transaction was failed while booking RELIANCE JIO PHONE but a sum of rs.500 was debited through credit card payment method, and transaction id was given on screen,
                                      transaction id: FV000001MGOH
                                      but message did not come to mobile from RELIANCE JIO
                                      so kindly solve my problem sir
                                      thanking you sir

                                      REGARDS
                                      Shree Basaniwal Narayan.
                                      Reply
                                      Sir I booked Jio phone and i got conformation that my transaction is successful. But still i didnot able to see the voucher. My transaction id is FV000000XUFT.

                                      online transaction problem jio phone booking - Comment #2831047 - Image #0
                                      Reply
                                      Dear Sir,
                                      I am Vamsi Krishna and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through PAYTM payment method, and
                                      -----Transaction ID:- [protected]------
                                      but message did not come to mobile from RELIANCE JIO
                                      so kindly solve my problem sir

                                      Thanks,
                                      Vamsi Krishna
                                      Mobile No: +91 [protected]
                                      Reply
                                      I have book 3 jio phone with my No [protected] & My balance is deduct Rupees 1500 with transaction ID JT[protected] but not confirmed by jio
                                      Reply
                                      Dear Sir,
                                      I am Abhishek Yadav and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited from my Debit card.
                                      I forget my transaction ID.
                                      But message did not come to mobile from RELIANCE JIO
                                      So kindly solve my problem sir

                                      Thanks,
                                      Abhishek Yadav
                                      [protected]
                                      Reply
                                      I am sanjay xalxo and my issue is Rs.1000 was deducted my account.till now I have not received any jio phone booking message till now and not showing transaction id..

                                      So kindly solved my problem...
                                      Sanjay xalxo
                                      [protected]
                                      Reply
                                      Kindly look into the issue and resolve as above my payment got debited but voucher is not received images attached
                                      Regards
                                      Puneet Puri
                                      [protected]

                                      online transaction problem jio phone booking - Comment #2831875 - Image #0
                                      online transaction problem jio phone booking - Comment #2831875 - Image #1
                                      online transaction problem jio phone booking - Comment #2831875 - Image #2
                                      Reply
                                      DEAR SIR,
                                      I am MAHENDRSINH and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through PAYTM payment method, and transaction id was given on screen,
                                      transaction id: [protected]
                                      but message did not come to mobile from RELIANCE JIO
                                      so kindly solve my problem sir
                                      thanking you sir

                                      REGARDS
                                      MAHENDRSINH
                                      [protected]
                                      Reply
                                      Dear sir,
                                      I am Prabhakar. My issue is that my transaction failed while booking reliance jio phone but INR 500 was debited through SBI debit card payment,
                                      Transaction id: KU[protected]
                                      I did not receive any booking confirmation message from reliance jio.
                                      Kindly solve my problem, sir
                                      Thanking you sir

                                      Regards
                                      Prabhakar
                                      [protected]
                                      Reply
                                      Dear sir,
                                      I am durga prasad and my problem is a transaction was failed while booking reliance jio phone but payment was debited throuth upi,
                                      Transaction id:[protected]
                                      But message was not came to mobile from reliance jio
                                      So kindly solve my problem sir
                                      Thanking you sir

                                      Regards
                                      durga prasad
                                      [protected]
                                      Reply
                                      Dear sir,
                                      I am Rohan Kshirsagar and my problem is a transaction was failed while booking reliance jio phone but payment was debited throuth upi,
                                      Transaction id: JT[protected]
                                      But message was not came to mobile from reliance jio
                                      So kindly solve my problem sir
                                      Thanking you sir

                                      Regards
                                      Rohan Kshirsagar
                                      [protected]
                                      Reply
                                      I have booked a JIO phone on 24/08/17 by using my phone no. [protected] & pin code-250611 & I have also paid ₹500 with the use o[censored]PI app but neither I received any confirmation regarding phone booking nor I have any ₹500 voucher as it should be so kindly help me & fix this problem as soon as possible.UPI reference no. is[protected] while Transaction no is ICIbe04bc7f0d1430dba2045e7c5ae21b3
                                      Reply
                                      I have booked a JIO phone on 24/08/17 by using my phone no. [protected] & pin code-250611 & I have also paid ₹500 with the use o[censored]PI app but neither I received any confirmation regarding phone booking nor I have any ₹500 voucher as it should be so kindly help me & fix this problem as soon as possible.UPI reference no. is[protected] while Transaction no is ICIbe04bc7f0d1430dba2045e7c5ae21b3

                                      Regards
                                      VISHAL
                                      [protected]
                                      [protected]@gmail.com

                                      online transaction problem jio phone booking - Comment #2838282 - Image #0
                                      Reply
                                      RESPECTED SIR,
                                      I am ROHAN KSHIRSAGAR and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through SBI payment method, and transaction id was given on screen,
                                      transaction id: JT[protected]
                                      but message did not come to mobile from RELIANCE JIO
                                      I was said that the problem will be resolved and I will get refund within 3 working days but I haven't got any refund yet
                                      so kindly solve my problem sir
                                      thanking you sir

                                      REGARDS
                                      Rohan Kshirsagar
                                      [protected]
                                      Reply
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                                        H
                                        hitesh@sharma
                                        from Bengaluru, Karnataka
                                        Aug 24, 2017
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                                        Address: 560102
                                        Website: payments.billdesk.com/bankservices/ICICIUPIController

                                        Dear sir/madam,

                                        I am hitesh sharma and my issue is a transaction was failed while booking reliance jio phone but payment was debited from bank account through unified payment interface, and transaction id was given on screen,
                                        Transaction id: fv000001lwua
                                        But message was not came to mobile from reliance jio
                                        So kindly solve my problem sir.

                                        Thanking you

                                        Hitesh sharma

                                        [protected]
                                        BillDesk customer support has been notified about the posted complaint.
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