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in.bookmyshow.com
2.8
Updated: Apr 19, 2025
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ticket not booked but amount deducted
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BookMyShow reviews & complaints page 12

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S
sskothap
from Chennai, Tamil Nadu
Apr 8, 2022
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Due to their technical error, I end up booking tickets twice.

Website: bookmyshow.com

I have booked 3 movie tickets (Telugu Movie RRR) on 08th April 2022 at 2.20 pm (approximately) for the next day's show in Hyderabad. I got an error screenshot after the first booking which I can share later for reference. Since I have not received any confirmation of the tickets, I end up booking again (3 more tickets).
I have reached their email support team and they reluctantly say we can't cancel the tickets instead, you can share...
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R
RavmeetKaur
Apr 8, 2022
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Refund required

..I booked 3 tickets for a movie show that was last night but the cinema did not run the show as there were not enough people to watch. How do I get a refund now? Also, the bookmyshow customer care service is completely useless. No responds to any texts or calls whatsoever. I advise you to fix this issue and make sure that the refund is processed back to me ASAP...as I'm not willing to pay for a show I didn't watch!
Cinema: JP cinemas...
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S
Sehroop Kaur Babrah
Apr 5, 2022
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My tickets were not booked but payment was deducted from my account

Amount of Rs 6424 is deducted from my account but the tickets were not booked from rupay debit card. I need to have my tickets book to earliest or return the money...
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N
Niva@
from Delhi, Delhi
Apr 4, 2022
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No news about refund for cancelled show by theater

My booking id 1) WXQX7JQ and 2) WNK438H was cancelled by cinema on april 1st.But still now i doesn't receive any refund confirmation email or sms from bookmyshow. Kindly do the needful asap.Also no active customer support.No contact number provided.Bookmyshow chat facility is the slowest not live one.This gross violation of law under consumer protections act.
Even when i submitted contact form no use.
Even after 4 days, for...
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S
sindhu d
Apr 3, 2022
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Food combo pack not provided

Address: #A074 GRC brundavan, iti layout 3rd phase, opp to gopalan arcade

Theater has not provided the food as they haven't received the message regarding the food combo, would like to get refund for it or please do provide the food combo....
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P
PURUSHOTHAM VASU
Apr 2, 2022
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Money got deducted twice

Website: bookmyshow.com

My money got deducted but my tickets are not booked but twice...
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P
Praneetha Gutta
from Hyderabad, Telangana
Mar 30, 2022
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Didn't have row name in the ticket

Have faced a lot of issue finding seats. There is no row number given along with the seat numbers. Have called the customer care and they gave the wrong row number. It was very irritating.
This small printing mistake cost us lot of time waste and it took lot of efforts to find the right seats and additionally it made our movie experience very bad....
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R
raman1818
from Mumbai, Maharashtra
Mar 27, 2022
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Too bad food service

Address: Patiala

Service and food commitment delivery is too bad...
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V
Varunguy
from Ghaziabad, Uttar Pradesh
Mar 27, 2022
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Money deducted despite technical error

On 19th March 2022, I booked 4 tickets via bookmyshow however due to technical error on their website I got an error that tickets can't be booked due to technical issue / high traffic however my money got deducted of INR 707

After chasing them continuously from last 1 week via email they are unable to refund my amount and denying about the error on their website.

Request you to please look into this matter and...
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A
Afroozappu
Mar 27, 2022
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Tickets confirmed but cinema cancelled by the talkies

Address: Hari hara talkies jammikunta karimnagar Telangana

Hello I had booked 2 tickets on 21/03/22 for the movie RRR for Sunday 27/3/22 in hari hara talkies jammikunta the theatre had only permission for the show the cinema on release day it self (25/03/22) but my tickets was confirmed through bookmyshow on Sunday(27/03/22) but there is no show on tha patricular theatre on Sunday but why My ticket confirmed by bms there no shown on that day so please refund my amount soon by the cancellation process...
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S
Sai Charan Vadla
Mar 26, 2022
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Money deducted from bank account and tickets were not booked

I was trying to book move tickets from bookmyshow platform.
At the time of payment process
I've done my payment process through Google pay and I received a message that money debited and after few moments, the page is showing like process failed.
Then I opened Google pay and it is showing like payment request is expired.
Please solve this issue and kindly send my money back....
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S
Shivprasad Gujaran
Mar 26, 2022
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No replies from customer care and putting the call on hold

I have been trying to contact bookmyshow many times but no one replies and the conversation automatically closes
An if try to call they put it in hold..
I booked tickets of imagica on 15th august 2021 which is valid for a year but can't gmfind it in historyi need a duplicate copy of the ticket
Pleasee send me one...
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A
Adharsh Venkatesan
Mar 26, 2022
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Movie theater location change

Hi,

I've booked 5 tickets for RRR movie for Sunday (27/03/2022) morning 10.30AM show in Venkateswara theater, KR pur am, Bangalore. But actual location I need to book was Venkateswara theatre, Kengeri, Bangalore. I mistakenly booked in wrong location. Can you please do the needful to change the location of those tickets to Venkateswara theatre, Kengeri, Bangalore . Ticket details provided below

Second C - A30...
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V
VrockSssssss
from Palghar, Maharashtra
Mar 26, 2022
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Refund my money 739 rs

Hi Team, I have booked my ticket for RRR movie today dating 26 March 2022 @1:07pm however money is deducted through net banking and the tickets are cancelled... If money is deducted why you guys have cancelled the ticket you could have continued the transaction... And if not you should refund the amount as soon as possible... What are you guys gonna do by keeping our money for 5-7 working days. As per your refund policy its a lot of time...Refund...
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B
Boini Balraj
Mar 25, 2022
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Booking id and tickets

Address: Hyderabad

I have booked 3 RRR tickets on 28 th March in Hyderabad
Ticket booking confirmed
But please send me entrance scanner
On WhatsApp [protected]...
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I
Imaebhi
from Noida, Uttar Pradesh
Mar 25, 2022
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False transaction using Amazon Pay balance

Yesterday at 1:00 am a transaction have been made through my amazonpay Balance of 2983 rupees of bookmyshow movie tickets which is a false transaction as no one has my account and neither the transaction is done by me and also @bookmyshow was never Authorized with my @amazonpay account. I have both the transaction P[protected] and bookmyshow booking ids[protected]. Please have a look on this fake transaction and stop it as early as...
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S
Samiullah Shaikh
Mar 25, 2022
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Did not get any Tracking number for my IPL tickets which I selected delivery mode

Address: Mumbai

I've booked 5 IPL tickets for 5th April 3022 match. Still tickets are not dispatched and I'm worried. I've called thier customer care and they have no clue how to resolve this query. Please provide me ticket pickup adress I'll pick up from that place.
My email - [protected]@gmail.com....
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B
BOYA RAMUDU
Mar 24, 2022
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Ticket refund issue

My ticket booked ID is : WH2WP88, booked on 23.02.2022 but due to unfortunate circumstances i cancelled the booking, but today is 24.03.2022 till date i did not received refund amount....
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S
srikanth kavuri
Mar 24, 2022
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Amount debited but movie tickets not booked

Address: Tiruvuru

I have booked 4 rrr movie tickets through paytm.. Amount of 1043 debited from my account but tickets not booked... Plzzz helpme......
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U
Uday Kiran N
Mar 23, 2022
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Ticket booking issue

I booked the ticket for RRR on 26th 10 am show in gopalan mall sersi circle, I got my ticket, now when I tried to book another seat I cant see the same thetre and the show timings will this affect on my show...
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