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BookMyShow Complaints & Reviews

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Updated: Aug 25, 2024
Complaints 1531
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852
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BookMyShow reviews & complaints page 75

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N
Nitisha Dwivedi
Jan 14, 2011
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Charger for tickets which were not confirmed and delivered

Address: Maharashtra

On 7th Jan, I booked the show for No one killed Jessica at around 1:30 PM for 8th Jan 2010. There was no sms/ email from the website and the screen displayed the message of booking with no details which gave a clear idea that the function has not been performed. I again booked the ticket at 5:30 which was delivered successfully. Now, Book My show is charging for both the transaction. Till today I have not received any message from them regarding...
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rupali0277
from Mumbai, Maharashtra
Dec 24, 2010
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Unable to book tickets online

After selection of tickets unable to proceed payment. It does not allow to book tickets online as was possible earlier and easier too.

Please suggest possible reasons and also advise how to book tickets....
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D
dinojagota
Dec 9, 2010
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REGARDING REFUND ON ONLINE BOOKING(BookMyShow)

Address: Uttar Pradesh

I have booked 2 tickets for movie "Golmaal-3" on 7th December 2010 around 6:00 PM for evening show for the date 9th December,2010 at Spice Mall,Noida through ICICI net banking, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of rs 276.00 was deducted and i didn't get my tickets .I want my money back. Plz solve my problem asap....
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G
grylos972
Nov 1, 2010
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Taken money, show cancelled, keep saying system down so cannot refund.

Address: Mumbai City, Maharashtra

25 tickets were booked for a show at the Comedy Store. The show was cancelled, but 5 chase calls to the site has yeilded one excuse after the other (including "connectivity problems" since the last week, which is quite difficult to digest for an online booking portal).

They have been sitting on my money for almost 3-4 weeks now, and are simply not refunding to my Credit Card account. Now, I will have to shell out...
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M
mrana14
from Gurgaon, Haryana
Oct 26, 2010
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Refund of money

Refund of money
My name is anand singh, my cell number is +91-[protected].

I booked 5 ticket for tamil version of robot (Endhiran) for 2nd of october using bookmyshow portal. Show timing was 5:45 pm, but on 2nd of october in the morning i got a call from book my show that they are not going to show tamil version. Would you like to see hindi version, then i told no kindly refund my money. Then the told that you will get...
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K
Kiran Aithal
from Siddipet, Telangana
Oct 9, 2010
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Did not issue the tickets

Address: Bangalore, Karnataka

Hello,

I had booked for AUS v/s IND 2nd test cricket match which will be playing in Bangalore on Sunday. I booked the tickets in bookmyshow.com. But when I went to collect the tickets at the counter. The people at the counters were saying its been collected by someone. But I never collected it.They could not trace who collected it. And without verifying credit card they had given to someone. And they were least bothered to...
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A
abhi867
from Mumbai, Maharashtra
Sep 13, 2010
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Money Refund

Address: Gurgaon, Haryana

Hi,

On friday 10th sep 2010, I booked 2 tickets for 11th sep We R family at Movie Time Rajouri Garden 2.10 pm show from book my show. I got the confirmation email and sms at that time. After reaching the ticket counter I showed the ticket confirmation message for tickets. The counter boy gave me 2 tickets of Dabang. When I asked him that my booking is for We R family but he replied shows timings has been changed on 10th September...
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L
life.shaw
Sep 2, 2010
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Misleading ads and promotions

Address: Thane, Maharashtra

Hi,
The website www.bookmyshow.com has been promoting two offers for citibank customer which is promoted on the frontpage of the website are
Citi Cash Rewards Credit Card Offer (http://in.bookmyshow.com/static/offertc-citicredit.bms) and Citibank The Second is Free (http://in.bookmyshow.com/static/offertc-citi-bogo/). i tried to redeem this offer but got an error message, i called up customer care and was inform the Citi...
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A
ashok_1956
from Mumbai, Maharashtra
Aug 26, 2010
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NON REFUND OF MONEY FOR UNSUCCESSFUL TXN

Address: Mumbai City, Maharashtra

I tried to book movie ticket online on 16.07.2010 through “bookmyshow.com”. After providing all the details including card number, PIN etc. the system finally displayed “technical error” and came out from the menu. I did not receive any mail as well as SMS for this. I attempted second time. Second time also I got the same error but I received SMS on my mobile with booking ID. For the first attempt I contacted help desk of “bookmyshow”...
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A
abhicmouli
from Mumbai, Maharashtra
Aug 21, 2010
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Misleading customers

Address: Bangalore, Karnataka

Hi,
This is bring to notice to all the false and misleading promos by book my show.com.

I was lured by the ads which were highlighted in book my show.com which said
"1Re/1 ticket for Visa debit cards". accordingly i used my visa debit card to book 4 tickets. I was duped when they charged the full amount of Rs 866 where in no offers were applicable though it was supposed to be. Please take note of this...
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M
mehndi
from Noida, Uttar Pradesh
Aug 10, 2010
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Did not get tickets and amount deducted while booking movie ticket online using my SBI Debit card

Address: Faridabad, Haryana

I booked 2 movie tickets from www.bookmyshow.com at around 9.15pm on 7th
of Aug 2010. But i didn't received any message in my mobile or email account provided.
The amount 233.09 INR has been deducted from my SBI bank account.I tried to contact bookmyshow on their contact no but line is always busy.

Movie Name- Aisha
Cinema hall - Big Cinema -Ansal plaza (Gurgaon)
Show timing - 12:00 pm show...
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T
tarunnayak85
from Bengaluru, Karnataka
Aug 4, 2010
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Ticket Amount Charged but did not receive my tickets

Address: Bangalore, Karnataka

I tried to book 2 tickets for the movie ONCE UPON A TIME IN MUMBAI from the website www.bookmyshow.com for 6th AUGUST 2010, 1pm show in VISOIN CIMENA Bangalore. they did not gave me the tickets but I was charged Rs.353.09/- on my ICICI Bank Debit card number XXXX XXXX XXXX 1029. I tried this booking on 4th AUGUST 2010. When I entered my card details to book the tickets, the message appeared to me that the transaction has successfully processed...
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L
lggupta08
from Delhi, Delhi
Jun 9, 2010
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book ticket but show not held that time and refund ticket amount

Address: West Delhi, Delhi

Hi

i have book my ticket on dated 17th may.2010 that time i have received the booking conformation and time also mention in booking receipts
but when i am going to watch the movie the hall staff said to me there is no show about that time and he offer me other show tikcet but i refused this so you are reund my amount which is deduct my account ....
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N
nitansh
from New Delhi, Delhi
Jun 3, 2010
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Money not refunded back

I booked three tickets through the website bookmyshow.com in October last year.Due to some technical error my money(466 INR)got deducted twice.The authorities assured me through a message that my money would be refunde back.I waited for about a month and after not getting the money I called the concerned authorities who said that the prob was with my ICICI.However the bank officials confirmed that the money is with bookmyshow authorities.I...
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A
arijit87
from Amalapuram, Andhra Pradesh
May 20, 2010
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Money Deducted But Ticket Not Received

Address: Howrah, West Bengal

I booked 2 tickets for kites for 22nd may 2010. I paid 233 rs through my ICICI net banking..The money was deducted from my account,but book my show is saying transaction failure.
My bank statement showing this transaction details.

1 21/05/2010 BIL/[protected]/Ticket/BOOKMYSHOW_MICI DR INR 233.09

Please look into the matter.Hope i'll get my refund as soon as possible....
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T
touseef9destiny
from Hyderabad, Telangana
May 19, 2010
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ticket booking

Address: Hyderabad, Andhra Pradesh

I have booked tickets for movie through bookmyshow using my ICICI net banking After entering all the details and booking the tickets i got the message as transaction failed, but the amount has been deducted from my account.
what should i do now??
can you mail me what should i do.
[protected]@gmail.com
mobile-[protected]...
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C
cgsr99
from Hyderabad, Telangana
May 2, 2010
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A - Category movie no warning

Address: Hyderabad, Andhra Pradesh

I have booked tickets for the Movie Simha (A). One of the tickets was for my son (10 years old).

Just before entering into the theatre, they didn't allow saying that children are not allowed for this category of movie. And they are not responsible for refunding tickets.

Importantly, there was no warning regarding this while booking the tickets with www.bookmyshow.com.

It was very unconfortable...
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A
aman.wns
from Gurgaon, Haryana
Apr 28, 2010
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COMPLAINT AGAINST BOOK MY SHOW AND MOVIE TIME.

Address: North Delhi, Delhi

This is in reference to the ticket which i tried to book for MOVIE TIME PITAMPURA for 12 PM Show on 19th March. I did receive all kind of ok status from bookmyshow and confirmation on my phone and email as well. But when i reached cinema hall on 19th March the Cinema hall people did not allow me to enter as nothing was showing in their record and instead of my ticket for some other movie and the cancelled status was showing. Money is already...
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C
choudharysss
from Kulu, Himachal Pradesh
Apr 24, 2010
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over selling of cricket match ticket

Address: Kangra, Himachal Pradesh

Brought the IPL confirmed tickets online from the authorised ticket selling site for the venue HPCA DHARAMSALA dated 18/4/2010, but we are not allowed to enter the stadium & the entry gates are closed 30 minutes before the scheduled time.The authorities gives the clarification that the stadium is over fulfilled.I want to complaint that why the extra tickets are sold than the sitting capacity of the stadium &who is responsible for...
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Col Vineet Gaur
from Udaipur, Rajasthan
Apr 7, 2010
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non delivery of booked tickets

Address: Delhi

I have booked IPL Delhi Daredevils Vs Kings 11 Punjab Tickets for match on 1 1Apr at New Delhi on 21 Feb. Tickets have not been delivered as yet. I think its high time that legel action on such websites should be initiated for callous attitude towards customers. I think consumer court is the right place. If they are listening, they should wake up before it is too late for patience of a defence service Officer runs out.

Col...
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