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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Dec 9, 2025

Complaints 20225

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1476

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18749

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints(20225)

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Address: Gurgaon

I am writing to escalate an ongoing issue with my Amazon orders (Order number[protected] &[protected]; these have been stuck at the final delivery station without movement for days - with delivery being differed for later dates without a reason. This has been the case twice despite multiple follow‑ups through customer support channels, there has been no resolution.
Issue Summary:
The orders get stuck at...

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Website: Amazon.in

I have recently order a samsung evo SD card from Amazon. While ordering amazon says it has 10 days replacement with 10 year guarantee. I recieved the product and it is defective as it is not getting recognised by any devices, so now when I try to initiate a replacement amazon app says the product is out of stock from the seller and therefore cannot provide a replacement....

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To
The Consumer Forum,
India

Respected Sir/Madam,

I wish to lodge a complaint against Amazon India for the irresponsible behavior of delivery agent for the false delivery update when it was not delivered.

Incident:
1. On Dec 2, Order placed on Amazon India. Payment done
2. December 7, the delivery agent did not call regarding delivery. I stay in 3rd floor, and at 3:47pm...

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I tried for kyc update numerous times and called the customer care, the person told me they can't send any person or initiate any video call request for kyc from their end.

I requested multiple times but they denied for help....

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Website: www.amazon.in

Today morning i opened amazon.in account and placed order. they recieved the payment by debit card and confirmed the order. evening theay are saying your account is suspended and locked. keeping the payment and suspending the account is a wise crime i think. so please complete the order or give back the payment i have made. details i have given in Photos/Videos....

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I tried to cancel the order, but it was still shipped. I then received the wrong product, and despite multiple calls, customer support could not give me any clarity or help.

Following Amazon’s instructions, I returned the product directly to the seller.
Return shipped via Blue Dart on 24th Nov 2025 and delivered on 25th Nov. The seller initially acknowledged the return process but is now denying receipt and telling...

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I am writing to escalate a serious issue regarding a replacement order that was marked as delivered but has not been received. I have already contacted your team multiple times, and the repeated two-day delays for an update are unacceptable. Details of the Issue Original Order Date: November 14th (XXL Jacket) Replacement Requested: November 20th (for size XL) Order #[protected] Status in System: Marked as DELIVERED on/around November...

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I purchased Gold medal Door bell with order id[protected] from Amazon on 9th April. after few days it starts malfunctioning and keep ringing . so i looked for product support as it comes with 1 yr. warranty. I reached so many time to brand and amazon care both are unresponsive and especially amazon care is so unsupportive as they took all document like invoice, payslip, email to brand screenshots and then no response. They simply...

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Hi Amazon Team,
I am extremely disappointed with the service experience related to my recent orders.
I had purchased: GM Cuba 3341 Extension Board
Order No.:[protected], placed on 18th Nov, expected delivery 20th Nov. Although the order was marked as delivered in your system, it was not physically delivered. I escalated this through chat on 21st Nov, after which a replacement was initiated.
Replacement...

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Myself and my Dad were victim of task mall commission scam in task mall work-at-home platforms and apps .

We were lucky to be helped by Mrs.. AshaRangappa

Tele gram : @AshaRangappa

We are glad got our money back with her help...

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My money was stuck in Amazon mall task work at Home, Part Time Job platform . Now they demanding 75000 commission to release 13056400 then I search about Amazon task mall then I saw so many comments that they are scams and last week a friend sister who was also victim got her money back with the help of vos9112pro with : t.me/vos9112pro on telegram . I reach out to them and I was lucky to get my money back my money and I am really thankful...

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I purchased 20 Amazon gift cards worth ₹10, 000 each for gifting purposes. Upon receiving the voucher details via email, I discovered that all vouchers had already been redeemed. This is a shocking breach of trust.

Your team has stated this is a cybercrime, yet I received these codes directly from Amazon. I demand a full investigation, refund, and accountability.

Find below the voucher codes,

Gift...

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I participated in Amazon task mall and my money was stuck and they requested commission before they would release the capital amount that I intended to withdraw. The withdrawal has already been finished, but my account was not credited with it. I had read so many stories about Amazon Task mall commissions and Amazon Mechanical Turk fraud then I saw so many people review how they were able to recover their money with the help of vos9112pro.br...

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I ordered a utensil set from amazon..due to some reason i returned it but they changing refund date again and again and not initiating refund...plz help

Amazon India customer support has been notified about the posted complaint.

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Dear Amazon India Customer Support,

I am writing to express my concern regarding repeated issues with the delivery of my recent orders. Despite placing valid orders and being available at the delivery address, the assigned delivery agent has consistently failed to deliver the packages and has instead returned them to the seller without any attempt to contact me or complete the delivery.

This has caused significant...

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I have order one plus tab 3 on 10 oct and supposed to be delivered on 16 oct it has to items including tab and pen in total 48000 something and in sale pen is showing to be free It has to be delivered into parts one pen and other tab I received pen but tab is not been delivered when I asked for refund it is said to to 48000 and after 7 days I got my refund details but they detected around 5000 from me for pen but it is shown to be of 48000...

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Address: India

Respected Sir/Madam,

I, Atul Pund, hereby file this complaint against Amazon Seller Services Pvt. Ltd., seeking redressal for the unfair trade practice and deficiency in service.

FACTS OF THE CASE

1. I purchased a Redmi 13 5G mobile from Amazon on 07.03.2025, with a warranty period till 06.03.2026 (Invoice No. BLR7-46993], copy attached).
2. The mobile was supposed to be a new device, but...

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I was stuck with 10055045INR in Amazon task mall platform. They are asked me for 280005INR commission. I was afraid I will lose that amount to Amazon task mall. so I refuse to pay and they freeze my account so I could not see single penny itself in my account . Not able to login so I had to contact Vos (recovery expert team) on telegram : @vos9112pro for help and they help me recover my money and stop me from getting scammed more . Do not...

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Address: Rainbow garnishers pvt ltd plant 2, , u turn industrial estate Gat no 357 kharabwadi khed, CHAKAN, MAHARASHTRA, 410501, India

I am writing this complaint against Amazon India regarding the extremely unprofessional and careless behavior of their delivery and customer support teams, which has caused me significant inconvenience, frustration, and mental stress.

I ordered a OnePlus 13R smartphone from Amazon on 19th October 2025, with an expected delivery date of 22th October 2025. However, on the delivery date, the delivery status was incorrectly updated...

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I order a utensil set (butterfly company) from amazon…i have some issue with the product..i found it costly and decided to return the product..from the last 3 days i am raising return request but no one come to pickup and they cancel the return request request again and again…plz resolve this issue...

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recived the refund from amazone but tooks longer time than policy