BYJU's Complaints & Reviews

It was communicated to me that due to the mistake of the company for sending wrong sd cards, i would be given back the cost for sending the courier and i was asked to send the bill within the parcel. Two three days before when i called the customer care no. One of them said that the cost will be less so it should be bore by us. But due to the high cost (360 rs.) i was compelled to send the bill. Yesterday when i once again called the customer...

Order no[protected]. This is regarding return and refund after calling many times and requesting them for the same they have turned deaf ear. I was promised refund when danush insisted me on buying the product. He also asked me to buy 4th grade syllabus when my son is in 5th grade. He said he would be helping me in making the payment to emi and failed to do so. How could someone compare themselves education institute's who don't intend in making...

I am gowtham from chennai. I have downloaded the byju's app 2months back. Sheeza nisar was my mentor for cat exam preparation she was clear, rapport and meticulous. On saturday another mentor (Jyotsna ramkrishnan) called me and she called me from chennai branch she told that she will provide scholarships for cat byju's classes but she did not mention about the registeration fees and she told me to come to the office i went yesterday at 8.00pm...

Hello team,

Myself is sudhir kapoor father of simran kapoor registered mobile # [protected] have bought set of applications from 8th standard to 10th standard last year in august'16 and paid inr 24, 000/- in which we got 3 sd cards [9th sd card is not working till now] and a samsung tab when i bought 3 years program your representative was very committed to provide good coaching through app provided by you because we had bought...

Complaint # 222295.

Sorry to write this, but the byjus organization is pathetic, frauds and cheaters. I did enroll my daughter for classes from std 8 to 10 and gave advance of rs.2000/- in the month of june. It was communicated that delivery of tab will be done within a month. The delivery was done after more than a month with wrong tab which was not as per ssc curriculum. The delivery guy kept on telling this is a correct...

Sir,
My self aditi kaushik & vivek kaushik, we are purchased a course of 10 & 11 classes (Pcmb), after using some time my course are not play, related to problem i going a service center of byju's classes at v3s mall, laxmi nagar, delhi-110092, they are observe my tablet & memory card after that they are saying that my course is delete so you are paying us rs.2000/- for reinstalling your same course.

Sir, i think...

I have been calling to byju's helpline dropping lot of emails, but they are not caring at all. They just do false promises and once you get the product after paying lot of hard-earned money you will come to know it's useless and as its not as per the promises.
As there is refund policy i went for returning back the product to get the refund. Now byju's team is not at all responding.. They are cheaters...
The promises given by...

We recently purchased byjus (Order number[protected]. Their senior educational consultant by name mr. Ramish jafery promised two tabs for my two kids and he has taken huge amount from us and we finally got only one tab. And he told that we will receive sd cards right from 3rd grade. But the customer care person told they do not have for 3rd grade. This is utter cheating from byjus. They are trying to sell their products through lines and...

These people not promoting education as many complaints say here. All those complaints are true. Byju's unethical. During the sales demo, they built a super story. Took our 5 hours and demoralized our kids. Committed that there is one to one instructor, online plus class room clarifications if required. Even after 20 days purchase, there is no commitment as such. One non-academic mentor appointed as a mediator. She would collect the doubts...

On 16.7.17 a counsellor from byju's came to our house and he told us about the course for the students we were impressed by that and he told me that if we bought the course it would be very helpful for my studies so my parents agreed for taking that course of class 10 then he told it would cost 24000 inr but seeing my previous grade he would give discount and at end the final price was 16000. But my parents didn't had that amount and then...

I received a call from byju suddenly one day and they had requested me for a session with their educational counsellor for advising my son. They chose my son after analysing data that he was seeing there videos for last 4 days. Counsellor came on june 3, 2017 and ask a few questons from my son and finally told us he can provide us some discount seeing peformance of my son. He insisted to transfer money today or otherwise discount would not...

Order id[protected]. Placed my order with Byju's sales representative who visited us on 22 jun 2017. Paid amount Rs 35000 for 3 yrs course class 8 9 10 CBSE BOARD. Till 4th july we were kept in dark that we will get delivery of byjus content i.e. memory card and tablet any moment. On 5th July we were told of inability to service the order due non availability of ordered material. We asked for immediate cancellation and refund of amount. Since...

Think and learn is fraud company. They took 28, 000 rs from me and send me tablet and SD cards . After few months when one of my SD card was formated. Then they asked me to send all the SD cards they have provided me. They took that SD cards and don't send me any thing from last 1 month. I called them many times and send emails . But still I don't get any thing. Instead one of there mentor exchanged bad words with me....

Our email to the BYJU's team
Dear Mr. Byjus,
We had taken your subscription for my son Kermit Singh Saimy student of grade 5, ICSE studying at Baldwin’s boys school. One of my colleague had bought your 8-10th package in 15k that would be beneficial for her 2 daughters. We had couple of meetings with various people in your sales team after repeat discussion on your service by Manisha and her team. Mr. Akash visited our residence...

Hi,
I have taken this tab enrolling for 5th std. And they also gave us 4th grade sd which does not load the videos. I have complained end no of times no use. They are just pushing the time to complete the year, very smart. More over it not safe for kids the guy mentor calls at 10 pm to talk to the child do u think its safe.
Its just rubbish app. You people better refund my money. I have all the proof since which the app in...

I bought a byjus tab as they assured me to arrange a return of i am not satisfied. I have been calling customer care since a week but in vain and didn't got satisfactory response. It is a way of attracting customers and fetching more and more money from them and cheating them. They are only working to earn money not out provide education. It is only a way of earning money...

Greetings

I am dr. Shahin banu. I have worked as part time faculty - biology at chennai anna nagar branch.

I was sheduled for 17 days classes (Biology - crash course) in the month of april, but i was given only 6 days classes and til date i have not recieved any payment for the same.


After contacting the branch person for my payment they just telling it wil be done by june but as for...

I purchased maharashtra ssc board 9th and 10th standard app for my daughter, mentor came to my home and explained the details, but he never said that we don't have ssc maharashtra board lessons, they sent tab and 2 sd cards too. Its working was perfect, but the problem, it was cbsc board, most of the cbsc and ssc board common chapter is same, but teaching and answer method is deferent. My daughter getting explanation from school is one type...

This company is for good looking girls, and making a business with them by offering good salaries to them irrespective of their background and skills.
This is a complete like brothel company where only girls/women and perverts can easily be selected and not the real talented people, because they know the business logic to bring pervert people. This company is selecting girls from a poor colleges and making them so exited with the packages...

I had purchased the tablet for class ix for study through payment of rs 16000/- on 8th april 3017, but i cancelled the order prior to the dispatch of the product from byju's end. Till today they have not refunded my money and in this regard i have communicated for refund via. 15 number of emails and almost 3-3 days interval through telphone to their customer support. But every time they say that your refund will be processed within 5-6 days.br...