BYJU's Complaints & Reviews

I recently ordered a byjus monthly trail pack for std.10th cbse and the invoice no. TNLPAYU066422 and the order date is[protected].
When i got the delivery, the product I got was 10th icse, which means that I ordered for cbse and i got icse . i called the customer care and they just kept arguing with me that cbse and icse are same and it is a foundation and the portions would be there in it. I said them that the portions are not same...

We havent ordered for Byju's product but still one of the executives from Koramangala branch has applied for loan (Loan No. 404REM[protected] in Bajaj Finance behalf of my name. We havent got any product and we dont want too. I am getting EMI charges on my bank account which is very illegal from Byju's side without my authentication and approval. I am not sure how Bajaj finance has approved this loan without my approval. Please resolve this...

Name: Pavitra

Course: Class 11th PCM

Date of Purchase: first week of September, 2016 (2 months ago)

Reference No: 100166

It's been since 1 month I'm unable to watch any videos in Byju's App for Class 11th PCM. Before updating my phone (in Lollipop), it was perfectly running. But after upgrading to Marshmallow, I can't watch any videos.

Due to this much time have been...

I am student of class tenth i have purchased this tab just a few months ago . but for last few days when i am opeping that app in my tab it is showing that PLEASE INSERT SD CARD OF 10 GRADE APP . i am not able to study or do any performance on this tab . And my exams are approaching only 2 days are left . kindly help me out regarding this . its an emergency.
aakansha...

Hi,
As you have been unable to solve my problem i am listing it down point by point -

1. i bought a cat lenovo tab course on july 16 2016.

2. the delivery of the tab itself took 15 days. despite of delay, i continued using it...in 2 days i realized i am not able to access videos more than 3 times (which was not told by the executive despite of asking again and again).

3. further, the...

I got the tablet + SD card for pcmb content for XI and XII std science for my son. The content seems okay. But the app had lots of niggles. The questions pop up randomly unrelated to the video lecture and then jump to a latter part of the video.
Called the cs number given to us. It was dead. Mailed to the mentor who was to call back immediately. That didn't work either. The number to sell the product was prompt to respond. Took my...

I totally concur with many of the other complaints submitted here. Byju's is a money minting machine. They promise you the world but fail to deliver to their commitments. I received close to 20 calls in a span of 10 days from Aishwarya at Byju's in the later half of August 2016. They were running a discount scheme on their GMAT prep packages. Last date to avail was 31 August. I was told the SD card with all the study material will reach me...

I have joined for IAS 2017 tablet course of byjus in august 2017 the details are below.
Order Number : 4584727
Order Date : 24-Aug-2016
Payment Method : Credit Card

As part of the course I am supposed to receive a log in Id credentials for current affairs. I have called them more than 20 times . they keep on telling me it will be resolved in 24 hours. But till date i didn't get my log in credentials. Now...

I'm the student of tablet+classroom program. I made the payment of 50k for the tablet and later paid 35k for the classroom program. I didn't attend next two weeks classes because the coordinator told me that polity was about to end and there's no point of attending it. I attended only two classes-one of environment nd the other is economics. I asked for the refund of my classroom course to which the coordinator agreed and later on refused...

Dear sir / madam.

Over a month back i paid for the byjus on line learning app $ 299 equivalent to 20 thousand rupees, the application that i downloaded has couple of videos but the other service that they charged me for is never been provided, they have promised me a 1 to 1 conference call with my child by one of their tutors to clear any doubts if the child has, and regular test and exams which never happened., there is no...

Sir I am Arihant Vasha.I purchased a package of P.C.B. from byju's.Before purchasing product they promised if I don't satisfied with that they will refund my amount(30000)within 30 days of recieving product.So I purchased that and I recieved it on[protected].And I am not satisfied with that so I mensioned a complaint of back and refund on saturday[protected].One of them from their centre told me that their refund team call me within24-48...

1. I placed an order for the course content for 8th standard IGCSC (Cambridge board) through the online link provided by the executive of the company Ms Naina and paid Rs 11000.
2. The company punched a wrong address and the parcel was delivered to a wrong address. The company did not do any thing to set that right even after my informing them about the wrong address. I did the follow up with the courier service and with their cooperation...

When i got a call from the educational consultant from think and learn ltd on 23/06/16. I was so much happy that i got a scholarship that i can buy the 11th-12th pcm course for 26, 000/-. I followed the mode of payment they told me and bought the tablet on 3/07/16 through icici bank credit card, i chose for emi option but my whole amount was taken in one installment, i got my tablet after 9 days of payment. I was so much happy that i bought...

Never Buy the Byjus Tablet as they never provide you what they say.They uses all unethical methods, saying all lies that they will provide the best of the education but they are never concerned with the education.The only thing matters to them is money.They will grab thousands of money from you promising to provide the tablet with the videos loaded in that but those are not worth a peny.Better that You never pick up the call if there is any...

The byju's online classes is not responding to my continuous complain about their defective app loaded tab which is not working. The tab was sent to me with class 6 sdcard in it and no class 7 app which they say will be sent to me next year. Which i find weird since they are having the money for both the classes in advance then why they are holding up the sd card for class 7.
Tab + sd crad was sent to my with payment mode as cash on...

I booked class 8th study material with samsung tab on 13/05/2016 and paid 15000/- in advance my transaction ref no [protected]. They take 7 days for delivery but almost a month passed than also i didn't got my order. Everytime i call them they make different kind of excuses ans assure us with false hopes.
My order id is[protected]
According to them they deliver there order with 7 days...

I have been having issues with the tablet, about 10 days back. I stay in Allahabad, UP, and I was given the solution to send the tablet back to Bangalore, get it repaired and then it would be sent Allahabad. The whole ordeal would take about 15 days, which I could not afford to waste. After a lot of arguments the representatives agreed to send demo tablet to me which my tablet gets repaired. It has been more than 8 days since the the office...

Their customer service is of worst quality. They have no people who can resolve the issues & these people keep shifting blames on one another - in fact they are incompetent to resolve any issue & if issue is technical, you can call these people fools. They have taken money & tablet provided by them does not work. They have shown no urgency to even collect the tablet & rectify the problem at earliest. In fact, they wanted me to dispatch the...

Hi. I am a student of 12th standard. This is a crucial phase of my life as; soon I will be appearing for my final boards.
A month before I had claimed for a refund of Rs.999 due to non working of the SD card that contained my math and science course. It was mentioned that they have 100% refund policy that no other company offers but …. I never got my money back as it’s already been 1 month. I have called the customer care that...

I have purchased for my daughter a students kit for 8th and 9th standard and they have delivered on 10/12/2015. EP/BP AC NO[protected] and E-Biller ID was 5783.
since then it never worked. When I tried their consumer service they told with Sony Experia Z1 it wont work. Then I changed my handset to HTC 816. Then they told it wont work with it also. They suggested me to have a samsung tab and I have purchased Tab 4.

Still...