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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in

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Updated: Jun 9, 2024

Complaints 2258

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583

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1675

So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Calcutta Electric Supply Corporation [CESC]

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Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)

Excess billing for the month of October 2020

Inflated bills made by CESC - Meter running faster than before

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 17

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Address: Kolkata

Electricity bill of Rs. 190 for the month of January 2021, has been paid twice by mistake via UPI for the consumer ID: [protected] on 25 th February 2021. The UPI transaction ID are[protected] and[protected]. How to solve this issue. Kindly revert back at email id [protected]@gmail.com....

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Address: 2/2 RADHA GOBINDA SAHA LANE, Near Quest Mall Gate No. 3

SRI MANORANJAN BASAK
Customer ID : [protected]
Consumer no.: [protected]
Meter no.:[protected]
Bill no.: [protected]/01210
Bill Date : 16/02/2021...

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Dear Sir/ madam,
We have received a bill on mid-December 2020 for the electricity consumed during the month from July to October 2020 of about Rs.27000/- . Even though CESC sent us electricity bill on May (Rs.67/-), June (Rs.730/-), August (Rs.560/-) September (Rs.1210/-& 360/-). Till September nothing pending.
After huge bill received on December, we contacted your office, but they forced to pay it immediately else threatened...

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Address: Ranjan Kumar Bose,4th floor, FL-401,Duillya Jalar Dhar, LP-494/55, Howrah-

I have done three times online payments on 18.02.2021 through Uco Bank debit card of my customer Id [protected] against Bill No.[protected]/12201 dated 09.02.2021 for December 2020 for Rs.560.00 due to transection slip had not been generated.
1) Tran ID S99491223 at 10:42:10
2) Tran ID S99799540 at 12:13:59
3) Tran ID S99811939 at 12:17:37

So, I, therefore, request you kindly see the matter and take necessary...

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Address: 41 Milan Pally, D.P. Nagar, Belgharia,Kolkata-56

Customer ID. : [protected]
Consumer No. : [protected]

My last electricity bill from 17/12/2020 to 16/1/2021 is Rs840.I paid the bill online on 18/02/2021 but during my online payment of bill an amount of Rs1680 (double) has been deducted from my account but I have not got the extra amount (Rs840) refunded to my account.

Please look into the matter urgently....

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Customer ID. : [protected]
Consumer No. : [protected]

My January'21 (till 17/01/2021) bill amount is Rs. 840 but while I made an online payment of bill, an amount of Rs. 1680 (double) has been been deducted.

Please refund my extra amount on priority....

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Address: 55F TILJALA ROAD KOLKATA 700046, it's my residence

Rs 2320 has been deducted from my account towards payment on customer id [protected] at 07:25 am on 16th February, but after payment there's no confirmation from CESC, and the fund get deducted from my account. I have made payment through my debit card.. kindly look into the issue n solve it. Thank you...

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Address: CALCUTTA

Transaction ref no[protected]/[protected] dt 08/02/2021
to day around 4pm i have made online transaction for monthly bill payment by icici bank debit card &the amount of rs1360/ has been deducted from my bank account but sorry to say the same has not yet been acknowledge by cesc. Would you please enquire the status of said transaction, wheather payment credited in cesc account or transaction failed for any reason.
Awaiting...

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Address: 133-17 PURBACHAL ROAD,KALITALA,KOL-700078

Customer id is [protected] meter in the name of Sumita Adhikari supply at FL-6, 133-17 Purbachal Road, Kalitala, kolkata 700078.
I request you to please update my mail id ([protected]@gmail.com and mobile no[protected] for any correspondence with me (Sumita Adhikari). Please look into this matter urgently because of proper communication with us so requesting you please do the needful.
Thanks & regards
Sumita Adhikaribr...

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1) Though I am receiving the monthly bill regularly but can not pay the same as "Please do not pay this bill" is printed on it. The amount is perhaps deducted from the security deposit. Please look into the matter so that the bill is paid by me regularly.
Cust Id: [protected] & Customer Id:[protected].

I hope that the matter would be resolved at the earliest....

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Address: 52 A C Banerjee Road, Kolkata-700057

Dear Sir/Madam
I am one of your consumer, customer ID [protected]. I am getting your regular bills which is on higher side. Last bill of Nov 20, Bill No [protected] / 11201, I have paid.
Request you to lookinto the same & verify & confirm.

Lookforward to receive your proper service.

Regards

SUJOY ROY CHOWDHURY
1ST-FR;FL-1-B
52 A C BANERJEE RD
ARIADAHA
LP-27/13/1br...

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Dear sir
This is to inform you that I have submitted complaint letter with every supporting relevant documents docket no.
[protected] dated 2nd September 2020.
[protected] dated 8th January 2021.
to
Sr commercial executive
South West regional office
CESC Ltd,
P-18 Taratalla road, Kol-88.
Regarding this matter.
But sorry to say they have not taken any action till date.br...

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Address: 24 satchasi para lane cossipore p.s. kolkata 700036

Dear sir/Madam
Myself Modan Mohan Chatterjee and live at 24 satchasi para lane, cossipore, Kolkata 700036. New setup cesc transformer sitting beside my main gate without my absence. I am neuro patient and have little girl. I already did objection into same matter in shyambazar district office.but till now not response. And north district engineer and north deputy manager also didn't response. I want remove this transformer from this...

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Address: kolkata

To whosoever it may concern,

Please note in the aforementioned Nov 2020 bill, that the "Value of consumed units earlier kept in abeyance - Month wise Details" is incorrect.

For May 20 (bill # [protected]/05203), the Units Billed earlier is not 1129 BUT 3074. We already paid this May 20 bill for 3074 units. Given this, actually we have paid as per the meter already. You have no case for charging us again based...

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Address: Howrah

Hi,
This is to notify you that we have received very high amount of bill for this month .The amount is too high for LT connection, inspite of pying the bills continuously each month .
Below are the details.of my connection
Consumer :[protected] (private).Kindly help us....

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Hi Team,

This is for consumer id number:- [protected].
The meter reading was not done as the concerned person didn't turn up on the specific day.
And we also didn't receive any link to submit the manual reading
The current meter reading is 22474. Kindly update the same on your records....

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It is to be stated that I, Shashi Nath Bose, reside at BL-Q; 2nd Floor; FL-A, 319 Panchanantala Lane, Metiabruz, Kolkata -700024 have complained about excessive electricity bills. Since the last 4 months I have received very high electricity bills from CESC Kolkata.

Bill Amount in the month of August 2020 Rs.2010/-
Bill Amount in the month of September 2020 Rs.1450/-
Bill Amount in the month of October 2020...

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Hi, I have 2 meters in my house ( Customer id [protected] and [protected]).Last 2 months, I am not staying in my house. The person who is staying is going to office from morning till evening ( 8.45 am to 7 pm). Due to that the person who comes to read the meter was not able to take actual reading. Can it be done on weekend otherwise the bills are coming on assumption. I have got sms for one meter to submit the actual reading within 24 hrs...

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On 21.12.2020 I paid my October 2020 electricity bill through credit card. The bill amount was Rs 590/-, but due to some technical problem my bill was paid twice. Instead of Rs.590/- I paid Rs. 1180/-. I was having an idea that the excess amount is adjusted in the next month bill, but I found that in November 2020 bill my earlier excess payment was not adjusted. Please do the needful.
Regards,...

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I have made the payment through QR code printed on bill (payment after due date) as on 8th Jan an amount of Rs 3770 but CESC is denying that they have not received the payment.

Cust id [protected]
Name Asish Biswas
Bill Number [protected]/09201
Registered e-Mail Address: rik.[protected]@gmail.com
Complaints Docket Number 92167

Amount Rs 3770; Date 8th Jan 2020
UPI Transaction ID[protected]br...

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