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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in
1.3
Updated: Jun 9, 2024
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1675
So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Calcutta Electric Supply Corporation [CESC]

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Enquiry for new meter connection
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change of my mobile number
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Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)
Excess billing for the month of October 2020
Inflated bills made by CESC - Meter running faster than before

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 16

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R
rahulmohta
Mar 31, 2021
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Electric bill very high

My Customer ID [protected] and my bills are coming high in the evening m not staying in the house also. Would request to pls chk the meter if there is some issues .

Rahul Mohta
[protected]...
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F
FlyingCroc
Mar 28, 2021
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Money Debited from account but the bill for last month is still due

This is to bring into your kind notice that electricity bill for Sarmila Chatterjee, Customer ID- [protected] Consumer type: Domestic for January, 2021, Bill no. [protected]/01211 dated: 26/02/21 Amt: Rs.510 was paid via UPI(YONO SBI)amounting Rs.500 on 28/02/21 from UPI ID [protected]@sbi at 8:58am Ref.No.[protected], still during the billing period for the month of February I received a green bill with notice of electricity supply being...
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A
Anonymous676
Mar 28, 2021
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Power Theft At High Risk

Address: 432/1GT Road Howrah shibpur kazipara

Dear sir
VERY VERY URGENT AND NEED HEPL
Address 432/1 GT Road Howrah shibpur kazipara(711102)
The land lady Name chanda devi does the power theft, she has hired a local electrician and steals electricity and supply it to there tenant @ of 500 per house she is stealing government electricity and making income
she blackmails there tenant if they don't buy electricity from her she would cut the water supply.
please...
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H
Himadri1437
Mar 27, 2021
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Amount debited but not successful

Address: 47/H/35 Christopher road Kolkata-700046

Dear Sir,
I paid my Electric bill worth Rs-1810/- through paytm payment gateway.. my bank account was debited but transactions not successful. Show in my bank statement that paymet to One97 communications..

OTP for online purchase of Rs. 1810.00 at ONE97 COMMUNICATIONS thru State Bank Debit Card 4591*****18 is 438840. Do not share this with anyone.

Dear Customer, tx#[protected] for Rs1810.00 by SBIDrCARD...
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D
Dollybis
from Kolkata, West Bengal
Mar 27, 2021
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Upgrade meter for AC installation against Consumer No. 46557087000

Dear Sir,
Respectfully, I would like to bring to your kind notice that your employees/agent came to my premises & talked to us roughly regarding lack of sufficient space and went hurriedly within one/two minutes without doing anything/any work.
I have paid Rs.2000/- as per your bill.

It may also be intimate to you that previously, the present meter was installed by your employee/agent without speaking anything.in...
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M
Mohan Sharma WBA&AS
Mar 27, 2021
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Meter and wires etc are at ground level hence highly riskier of accident

Address: INDUSTRIAL HOUSING EST, BL-1, FLAT-15 BUDGE BUDGE 24 PGS (SOUTH) 700137

I, J P SHARMA, IS ONE OF THE RESIDENT OF BLOCK-I AT BUDGE BUDGE INDUSTRIAL HOUSING ESTATE, 24 PGS (SOUTH) HAVING MY CONSUMER ID [protected] WISH TO STATE YOU THAT GOVERNMENT RAISED THE OUTSIDE PATHWAY of many building including BLOCK I, AND CONTINUED THE SAME raising of the road by plastering even INSIDE THE BUILDING staircase floor. BECAUSING OF THIS RAISING OF FLOOR THE GAP BETWEEN THE FLOOR AND METER BOX IS NOW VANISHED AND THE WIRES ETC...
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J
JamalMallick123
Mar 26, 2021
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All compliance fulfilled ,meter no received consumer no received but till date meter not fixed.

Address: Howrah.

All compliance fulfilled on 11th march 2021. Document on portal showed meter fixed on 16th March 2021.but till date no meter fixed .and when tried to check on portal it shows no data found .
Complained many time but in vain....
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D
Dollybis
from Kolkata, West Bengal
Mar 22, 2021
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Application for AC Installation Against Consumer No. 46557087000

Re : Consumer No. : [protected]
Application for Additional Load for Air Conditioner(s)
Dear Sir,
Respectfully, I would like to bring to your kind notice that your employee/agent came to my premises & talked to us roughly regarding lack of sufficient space and went hurriedly within one/two minutes without doing anything/any work.

It may also be intimate to you that previously, the present meter was installed...
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D
Debabrata Das [Raju]
Mar 21, 2021
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Consumer No-48222039195 - Regarding Bill on 18/03/2021

Address: Kolkata

Hello CESC Concern Team,

I got a blue bill with a disconnection notice showing that Rs 1952.15 is due for month Jan'21.

For your reference I paid all the bills as below[Also in lockdown period Rs 4800] -

Pay date 04-FEB-2021 Amount Rs 1980
Pay date 04-JAN-2021 Amount Rs 790

Please look in this matter and I can show the payment receipts.

Note : Also attaching...
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A
akshaybavishi
Mar 20, 2021
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Incorrect / Inflated bililngs

This is regarding inflated billing for my electricity connection with Consumer No. [protected]. Please note my home is vacant & there is no electricity consumption since last 1.5 years. However, I see adhoc meter reading updated on my monthly billings & it is creating outstanding amount of Rs. 2, 070/-.
Looking into my past billing details, I see August 2019 bill reading as 2414 units which was paid in September 2019 (before due date)....
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প
প্র সু ন
from Kolkata, West Bengal
Mar 19, 2021
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I'm compiling about loadshedding

Address: BANKU BIHARI GHOSH LANE , BELURMATH , HOWRAH

Loadshedding at Banku Bihari Ghosh Lane Belur math, Howrah, ....
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S
Sayan@Sau
Mar 12, 2021
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Payment of Rs. 1170 done on 6.3.21 with Reference ID: 106522111912 but on 12.3.21 still not received by CESC

Dear Sir/Madam,
As the reference of previous email sent from [protected]@rpsg.in on dated 10.3.21 2.40pm I went to my bank and they informed me sbi has cleared my payment of Rs 1170 on account of CESC JAN 2021 payment.
So this is cesc's fault that payment not being updated after 3 working days.
My bank passbook copy as well as statement is attached along with google pay payment successful screenshot.
Kindly update it...
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B
Brishti Roychaudhuri
Mar 11, 2021
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Meter has been tampered

Address: 138,charuvilla motilal colony italgacha. dumdum kol 79

Dear sir/ madam,

Huge unit meter reading has been issued. If you notice my previous bill that I don't stay in this house much. Sometime one or 2 days a month. But this month meter reading came as a shock 534 unit. I assume somebody has tempered my meter and using it in illigal way. Please look into the matter and solve it in urgent basis.

Consumer no : [protected]

Sudeshna roychaudhuri
[protected]...
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C
corona2020
from Hāora, West Bengal
Mar 5, 2021
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Excess bill regarding customer id -56000428813

Address: 94/1,bhairab ghatak lane,salkia howrah-711106

Dear sir
with reference to above cusmoter id bill excess from last 1 year so please check and rectify as early as possible.

thanking you
yours faithfully
vikash kr goel
[protected]
[protected]@rediffmail.com...
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A
aubreygomez
from Panvel, Maharashtra
Mar 5, 2021
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Fluctuations of electricity

Address: 46, syed amir ali avenue, kolkata-700017

Fluctuations of electricity...
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A
aubreygomez
from Panvel, Maharashtra
Mar 5, 2021
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Fluctuation of electricity

Address: 46, syed amir ali avenue. kolkata-700017

Complaint for fluctuation of electricity...
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R
Ranjan Kumar Bose
Mar 3, 2021
May 7, 2023
This thread was updated on May 7, 2023
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Double payment has been done by customer ID 68000389658 for december,2020

Address: Sampa Bose, Mira apartment GR.FR, FL-SH/03, Duillya Nimtala, LP-494/55, Howrah-711302

Due to not generated challan (Ist time) I have done 2nd time paid the amount of Rs.100/- against Bill No.[protected]/12207 dated 09/02/2021 by online payment through debit card -
1) Tran No.S99567058 on 18/02/2021 at 11:03:03
2) Tran No.S99827501 on 18/02/2021 at 12:22:07
So, I, therefore request you kindly grant the excess amount of Rs.100/- is to be adjusted the the next bill/refund the same...
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S
Shekhar Baksi
Mar 2, 2021
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Non refund of security deposit after change of name of meter

Ref. No. Customer ID [protected] and consumer no [protected], domestic.
Above noted meter was in my name at chetana samabay abasan, 6 R D Mukherjee Lane now being change to palash Chatterjee after sale of flat 3B but security deposit in my name till date not returned in favour of me.
Yours faithfully
Shekhar Baksi
6 R D Mukherjee Lane, Belghoria, Kolkata, 700056, mobile no [protected].
Dated 01.03.2021...
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R
Ranjan Kumar Bose
Feb 26, 2021
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Excess(two times) payment has been done by customer ID 69000137240

Address: Amar Patra, Sasan Kali Panchpara, Radhadasi, LP-HG-1/17, Howrah 711313

I do hereby want to inform that I had been paid double due to not generated transection slip(1st) by online payment on 18/02/2021 through Debit card against Bill No.[protected]/12207 dt. 06/02/2021 for the month of December, 2020 for Rs.260/-
1) Tran ID No.S33602 at 13:28:17 transn.slip not generated -
2) Tran ID No.S51566 at 13:33:28 transn, slip No.VUR[protected]-

So, I, therefore request you kindly see the...
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S
Saurav Mallik
Feb 26, 2021
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Disconnection of supply without intimation

Address: 87/276, Raja Subodh Chandra Mullick Road,Opposite Trishul Oil Mill, Kolkata -700047

My customer id is [protected].you have disconnected my line without any notice or phone call just one day after the due date got over.
since there was a medical emergency at home we missed the deadline for payment on 23rd feb but on 25th feb morning your official came and disconnected the line and did'nt even bother to enquire if the payment was done before disconnecting.
it is mandatory for you to give notice and then disconnect...
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