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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in
1.3
Updated: Jun 9, 2024
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So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)
Excess billing for the month of October 2020
Inflated bills made by CESC - Meter running faster than before

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 13

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U
Udayb77
Jun 18, 2021
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No power supply for last 7 hours

Address: 164 A beni master lane, sarsuna, tetultolla bus stop

From the last night in my house and surrounding there is no power supply..

My consumer no. Is [protected]....
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muk3274
from Kolkata, West Bengal
Jun 17, 2021
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Increase bill amount

Address: Kolkata

I have ten years old all bill therebut in this my every month bill generate amount 500 plus and nothing more but from this 2020 i received 1000+ amount bill amount in my house have one tube ligh two fans but it working sometimes only one tv but it will working on night time only and one water pump moter it will run every day 10 minutes only then just tell me why i received 1000plus amount i will show u my all bill last from ten year's but...
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T
TuliMili
Jun 17, 2021
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No electricity since 3 AM (17.06.2021)

Address: Parnasree Pally, Near Chata Park, Behala, Kolkata 700060

There is no electricity in my area since 3AM. Till now the electricity has not been restored. In this Covid times when everyone's working from home, what are we supposed to do without our phones and laptops charged?
Since there's no electricity, there's no water too.
Kindly look into this

Parnasree Pally, Near Chata Park, Behala, Kolkata 700060...
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S
skashifali
Jun 17, 2021
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Supply and voltage related

Please resolve immediately docket no [protected]...
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M
Mostofa Kamal
Jun 17, 2021
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No power from 3 AM on 17/06/21

Address: 7 Taltala Lane Kolkata 700014

Please resolve immediately
Docket No [protected]...
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C
cesccustomer
Jun 15, 2021
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Hanging electrical wiring over road

Address: Nearby residents

In the Gangulybagan Area near LP -142/2/1, there was a Transformer. An year ago, there was a huge fire on that causing complete damage of the same. Due to this incident almost the entire area got a power cut for around 40hours. After all the corrections from CESC, still the electrical lines near it are connected in a temporary way and are hanging loosely nearby a road. Big vehicles while going touches the cables. Even tree branches are also...
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N
Naren Agarwal
Jun 13, 2021
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Billing is too high

Dear Team

The billing is too high. Requesting for meter change and meter replacement.
The customer ID is [protected]. The bill is in the name of Rajesh Agarwal. Requesting for meter check.
Thanks
Naren Agarwal
On behalf of Rajesh Agarwal...
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S
Sanhita Mishra
Jun 13, 2021
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Correction in Billing Address

Dear Sir/Ma'am,
This is to inform you that I need to make an immediate correction in the billing address. With Consumer Number: [protected] ;Customer ID: [protected] and Name: MS TAPATI MISHRA, the billing address is "9 SREEMA ROAD". It has to be changed to "BLOCK 4-3D, 9, SREEMA ROAD"
This requires immediate action.
Regards,
TAPATI MISHRA....
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K
Kakali1976
Jun 12, 2021
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Unexpectedly high bill

Address: 2/ O, R P M ROAD~AAMBAGAN~UTTARPARA

Since the ongoing of this corona from last year the electric bills are coming with unexpectedly high bills. Last year I had complained against this, but you gave the excuse of the lockdown for this pandemic situation and workers are not able to come and take the readings. This is really ridiculous. Your billing system is also ridiculous, which increases with increasing number of consumed units. So your workers are not coming and you are sending...
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A
ankita gorai
Jun 10, 2021
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High electric bill amount

Address: C-20, Ground Floor, Rajdanga, Nabapally, Kolkata-107

I have been charged an extra electric bill for the month of May 2021 in accordance with the amount of electricity consumed. My customer id is [protected]. Please check and confirm it as I think that there has been some mistake from your side. I do not use a refrigerator or television or an air conditioner. No other machines have been used from my side which might generate a huge amount of electric bill. The only electrical items used at my...
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P
pgdas
Jun 9, 2021
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Cesc electricity bill

Address: 99 MURARI MOHAN MITRA RD AGARPARA ,kol-700058

Sir,
For the past two years I can't get electricity bill, pls
send me a bill.my Consumer No.[protected]
Customer ID.: [protected]
PANCHU GOPAL DAS
3RD-FR
99 murari mohan mitra rd
agarpara
ph.no.[protected], e-mail:[protected]@gmail.com...
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R
rajaishi
Jun 9, 2021
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High bill amounts

Address: ED 129 Rajdanga Main Road,Kasba(Siemens)., Kolkata-700107.

I am being charged with very high unreasonable amounts in for march -may 2021. My consumer id is [protected]...
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V
vivekkhator
Jun 8, 2021
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Complaint for an excess bill

I am domestic consumer of electricity under the CESC Ltd customer id [protected] I regret to observe that the electric bill for the month of May 2021 (Rs.5600.00) seems too high in relation to other bills of the previous months . My six months consumption is as follows :
November[protected]units
December[protected]units
January[protected] units
February[protected]units
March 2021...
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B
bijayk
Jun 8, 2021
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Billing amount May'21

My customer id: [protected].

It appears from the current bill May'21, to be much more than
that should be.

Will you please check and confirm....
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S
Srilekhadas
Jun 8, 2021
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Billing amount very high

Address: 135, tn banerjee road sukchor, kolkata -700115
Website: Cesc

Not justified billing amount as per previous month billing counting... Because you can recheck my billing rating and pls submit a fresh new bill on my adress if you kindly grant by objection so I will be highly great full and appriciated..
Thanks ®ards
Mr. Kaushik das...
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M
mailatdib
Jun 7, 2021
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Excessive bill for the month of april 2021

Address: 298 PULIN PALLY, KOLKATA-700081

I am a domestic customer of cesc. From my past record my monthly consumption maximum go to 170 units to 300 units. But at last month april 2021 when bill came it shows total cousumption is 837 units. I can't understand how it is possible. I have in my house one 1.5 ton ac 3 fan and one tv one refrigerator and light only how unit consumption happen 837 units.

Where as in my building mother meter where 24*7 lift running pump...
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K
Kabita Samanta
Jun 7, 2021
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Complain about billing

Address: 18 Chandranath Simlai Lane, Kolkata-700002

Hi,
Kindly note our Consumer ID [protected].Name- Kabita Samanta.
Consumer I'd: [protected] - Name - Mukunda Samanta. Registered address- 18 chandranath Simlai Lane. We have received Electric bill high amount for the month of April and May'21. Request you kindly recheck the meter condition. The bill amount is unexpected. Also in this lockdown this huge amount of bill not affordable to us.
We are waiting for promt reply....
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S
Sramana Ghose
Jun 6, 2021
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Ward no: 67 Electricity disconnected

Hi Sir/Madam,

This is to bring to your notice that has almost been more than an hour that the electricity has been disconnected in our area (Bediadanga masjidbari bye lane, Kolkata-700039, post no.:13, ward no.:67 )

Requesting you to look into this matter as soon as possible owing to the current climate as it is impossible to stay without electricity.

Yours sincerely,
Sramana Ghose...
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A
Aman201194
Jun 5, 2021
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Payment receipt not received.

I Padam Kumar Agarwal made the online payment of RS. 2390 for the consumer no. [protected] on 5th of June, 2021 and the payment is debited from my bank account. (UPI Ref no.[protected]
Kindly Share the receipt on email address: [protected]@gmail.com....
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S
Sanjivsks2
Jun 5, 2021
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Huge electricity bill amount

Address: 343/1 MB Road Mahajati Nagar Birat Kolkata 51

Dera Sir/Madam

I have a electricity connection in the name of Angha Das. Consumer number. [protected] and customer ID [protected]..I have received bill amount of Rs.5530/- for the month of April 2021. But my average bill for last two months around Rs.2000/-.. However I have paid the all bill. Now I request you to please check the bill amount and meter reading.

Sanjiv Kumar
Mobile number. [protected].br...
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