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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in

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Updated: Jun 9, 2024

Complaints 2258

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583

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1675

So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Calcutta Electric Supply Corporation [CESC]

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Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)

Excess billing for the month of October 2020

Inflated bills made by CESC - Meter running faster than before

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 15

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Dear Sir,

I am domestic consumer of electricity under the CESC Ltd customer id [protected] I regret to observe that the electric bill for the month of April 2021 (Rs.1740.00) seems too high in relation to other bills of the previous months . My six months consumption is as follows :
November[protected] units
December[protected] units
January[protected] units
February[protected]...

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Address: P-181/G Mudiali First Lane Garden Reach Kolkata 700024

Consumer no [protected]. For the past 30 days supply is off at my premises for 4-5 hrs daily. I keep on raising online docket number and calling helpline and upon doing that the power is restored within an hour for sometime. I being a genuine consumer i am not getting the services what i am paying cesc for. Multiple docket numbers and calls are made by us but it seems CESC is just not bothered to my complaints. I have also got my wiring checked...

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Address: kolkata

Hi There,

Hope everyone is safe. This is to hereby raise a flag against the excess amount charged against my 04/21 cesc bill and this is absolutely unacceptable. I stay in a small flat and since inception my bill used to be within 1000 whereas this month I can see the amount charged is 7450 with 877 units consumed. Please review my bill and help me in raising compliant with top grievance auth.

consumer no:[protected]...

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Address: Kolkata

Customer ID. : [protected]
Consumer No. : [protected]
I paid my previos dues on 22/04/2021 amounting to RS:620/-, but now in my new bill previous bill amount added....

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Dear sir,
During last one year nobody come to read meter nor I get any mobile message of schedule reading date my mob no.is[protected] & my consumer no. Is[protected] .
I also lodge complain on 3.4.21 docket no.is 12115993.
Kindly solve the matter....

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Address: Swarnamani Complex,163B, Manicktala Main Road,Kol-700054

Hello Sir, I am from SWARNAMANI Complex . All the Energy meter of our complex wiring are completely undressed and getting temporarily connected.
Sir requested to arrange proper dressing of all meter connection of our Complex SWARNAMANI. Previously few incident happened of flushing in our complex.
Sir please look into this matter.
Relevant validated photograph attached for your reference....

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Address: 4, Nirala cooperative, Mukundapur, Kolkata-700099

Details of my complaint

Offenders name: Anup Pramanik, Sudhangshu Pramanik (and other residents)

Address with details (where the theft is going on): 4, Nirala cooperative, Mukundapur, Kolkata- 700099

Premises no. 1028, near R.N. Tagore hospital, opposite Mukundapur market place, beside ‘Medethics’ clinic, the house with ‘Mio Amore’ shop on the ground floor.

Floors- Ground...

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Address: 36/1 SREE GOPAL MALLICK ROAD, Kolkata-700057

Respected Sir,
I Smt Sunita Manna W/O Biswanath Manna, R/O 36/1 Sree Gopal Mullick Road, P.O-Ariadaha, Kolkata-700057. This house is a double storied building and registered from Belghoria registry office. This house has half portion in my name and half portion in my husband's name mentioned in deed. Now I am living separately in this house on the ground floor for family reasons. On 30.03.2021, I applied online for a connection to...

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Address: Swarnamani, 163B, Manicktala Main road, Kolkata-54

From last 1:30 mins there no power supply in a particular service line. CESC team have visited once but they cant resolve the issue.
My complain docket number is [protected].

Requested to look into this matter on high priority basis....

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I received very high electricity bill for the month of April and last day of payment is 5th may 2021 from CESC Kolkata. Actually we are using 2 fans & 2 Tube lights (which are not used in daylight )but the Electric bills amount is 940 which is very much high than what it should be. I always noticed my bill amount ranges from 300 to 400 but this time this is pretty much high.

So request you to kindly look into it & resolve it...

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Address: 152/7 Block B flat no 404 shiva apartment hardutt rai chamaria road Howrah 711101

My CESC electricity bill continuously high in every month earlier I have lodged compliant ref no 1912 but no action taken. Consumer no [protected] previous month February 2021 bill was 3040/- this march 21 month bill I received Rs 3830/- I am worried because it is increasing higher in every month because..my consumptions of electricity are limited even earlier I have not received such types of higher bill..but I noticed since 5 months it...

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Address: 10 tilak nagar kolkata -700040

Last couple our place meter reading are not happing and sending the huge amount electricity bill but our consumpation of electricity was very low kindly check the issue ASAP

cousumer number-[protected]

name-kailash chndra roy

address -10 tilak nagar kolkata-700040...

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Address: 186 jole doba para

We are from Khardah, raised a complain regarding the power cut from last 1hour but no service got from the CESC till now. It about 3AM.
Please look into this matter.
[protected]...

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Address: 4, Station Road Liluah, LP-1/3, Howrah-711204

With reference to our Customer ID No. [protected], we are facing High Voltage problem. Please solve this matter immediately.

Thanks & Regards,

Rajeev Chowdhary
M- +91 [protected]...

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Address: 4, Station Road, Liluah, LP-1/3, Howrah-711204

With reference to our Customer ID No. [protected], we are informing that we are facing High Voltage Problem.

Please solve this matter immediately.

Rajeev Chowdhary
M- +91 [protected]...

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Address: 4, Station Road, Liluah, LP-1/3, Howrah-711204

With reference to our Customer ID : [protected], we are informing that we are facing High Voltage Problem.

Please solve this matter immediately.

Sanjeev Chowdhary
M- +91 [protected]...

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I am having Consumer ID [protected]. In the Bill for the month of May2020, payable in July I had fully paid the bill amount of Rs9720/-for 1026 units and nothing was kept in abeyance. In subsequent bills however on the back of the bill it is being shown that I was charged for 496 Units only and charges for 530 Units were kept in abeyance, which is wrong and every month i am paying an additional amount of Rs 540/-.
Kindly ensure that...

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Address: GR -FR ,FL-3, SP-224 Durgapur colony,KOLKATA -700053

Customer ID- [protected], Consumer No. [protected], MeterNo- 4370144, Tusar Kanti SASMAL, For the month of Mar 21 you have sent bill amount Rs. 760/- where I found my meter reading you have taken on 25/03/2021 as 9390 I.e and it was counted 111 units., where as, as on 13/04/2021 my meter is showing 9352. Kindly explain me how You had taken 38 units in advance reading 19 days before. This is really ridicules. Send your representative who will...

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Dear Sir/Mam

I have been getting excessive electricity bills for the past 1 Year since lockdown and I am not getting any resolution from the company end.
My customer id-[protected] and my consumer id-[protected].
I would request to kindly refund the excess amount or adjust it in the upcoming bills.
Month Amount
Dec-19 2040
Jan-20 3070
Feb-20 720
Apr-20 1030
May-20 1840br...

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Address: Tanisha Villa , 1603 Madurdaha , LP-219/1/4, kol 107

Voltage down, hence lift operations is getting stopped...

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