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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in

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Updated: Jun 9, 2024

Complaints 2258

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1675

So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Calcutta Electric Supply Corporation [CESC]

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Intentionally phase drop in my phase

No technical support in power cut

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Enquiry for new meter connection

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Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)

Excess billing for the month of October 2020

Inflated bills made by CESC - Meter running faster than before

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 14

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Address: 48/7/1, Pal Para,Kalua Kol 700104.

LP-132/4/11

There has been no resolution to the Complaint of severe voltage fluctuations in my home during Noon & Later in the evening i.e. after 10PM.

There have been couple of dockets that I have made for rectification of the same but till date no resolution. Every time I call your customer care, they say the same story that the high level team is looking into this issue. The team is only looking but not taking...

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I am Ram Gopal Sharma, a resident of Budge Budge Government Quaters Block K Flat No 15 P.O. Budge Budge Kolkata 700137 24 Paraganas (South) having Customer ID [protected]. The Box containing all the Meters of my Building is broken and has fallen on the floor.

This can result in electrocution of residents of my Building during the upcoming monsoon season. Hence the Meter Box needs urgent repairing.

I request...

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Address: Donbosco

Consumer Number : [protected]

My March and April month's bill is very high. Please mail me the receipt of bill payments of every month till date....

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Address: CIT Road, scheme XM P-16, Jana villa

Customer ID [protected]
Name- Akansha Nandi
I have got a bill of 8950 rupees for the month of April. I have received the bill today, 1/6/21 on the due date. With the usual use we get upto 5000 in summer months. This is very unusual for our house as there is no extra use of electricity done. Please look into the matter how this huge bill is genereted....

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Address: 9/4,Sarkarhat lane,1st floor,flat no.2A,kol-700061

My complain no.2883887...

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Address: 9/4,sarkarhat lane,1st floor,Flat no.2A,Kol-700061,sai bhavan

I am a customer of CESC, I live in a 2bhk flat at sarkarhat, kolkata -700061, I want to seperate my phase from our flat common metre phase, because during 2years my bill reading is too high, whether after running water pump 5 hours everyday, and continuous lighting in night time in our flat common meter is always varied withine Rs 400-500.Hiw it is possible, I think there is something wrong withine my metre, electric line with common meter...

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Address: 439 jaigir ghat road paneyara Thakurpukur

Main Disha chaudhari Thakurpukur mein rahti hun meri electricity mere ghar ka connection card Diya gaya tha main Tara tala ke office mein main complaint bhi Dali thi ki connection kar dijiye lekin koi reply nahin mila please aap log hamari help kariye please thank you CSS team...

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Address: B 4/2 GOLF GREEN; KOLKATA - 700095

SUBROTO MAJUMDAR
E/2 Avijit Neelachal Abasan
98 Rajdanga Gold Park
Kolkata – 700107
E mail: [protected]@gmail.com; Mobile: [protected]
The Manager
CESC Ltd
South Regional Office
6 Mandeville Gardens
Kolkata-700019
Tel:[protected]

Dear Sir,
Sub: Refund against surrender of Meter & return of security deposit for additional...

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Address: KOLKATA

Sir,

I wish to bring the discrepancy of my electricity bill to your kind attention and seek immediate redressal.

Please see the details below. Till date my electricity bill has never crossed 9000/- whereas the bill for 04/21 has been 13320/-. Even my bill amount for the month of 03/21 was 6000/- ++ only and for 04/21 it's more than the double amount. How is it possible?

I definitely feel there...

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Address: 3-FR;FL-B/3 BHUBAN MOHAN ROY ROAD LP-96/1 KOLKATA 700 008

My Customer ID is [protected]. I have been complaining of high electricity bill for more than 2 yrs but not getting resolved. Here again I have received a bill of Rs. 2200 for the month of April. Normar consumption is made without an AC at home. Even after so many complaints for 2 yrs the problem is not getting resolved...

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Address: P-18, Taratala Road, Kolkata - 700088, (South West Regional Office)

Dear Sir / Madam,
I nishikanta das, was paid 6 nos. electricity bill for the month of march, 2021 through google pay on 03rd may, 2021. of Rs. 1830, Rs. 320, Rs. 430, Rs. 320, Rs. 970 & Rs. 1520. This month CESC has added the previous month's bill with the current month's bill. I was mailed cesc many time but they said, they don't received any payment still date & suggest me to contact bank. I was contact my bank and google pay, they...

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Address: C-128 Ramdashati p.o Gardenreach,kayal para lane near Ramdashati bazar

We are facing power cut issues in our area. It's very difficult as it's raining outside and we have lot of snakes in our area....

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Address: Kolkata, West Bengal

Website: www.cesc.co.in

Docket No: [protected], firstly, I called CESC customer support to tell them of sparks coming out of an overhead tranformer on a lamp-post, they provided me with the above mentioned docket no, assuring that the matter will be handled appropriately, nonetheless after 1hr the sparks amplified and the transformer was down along with the electricity of my house. Since the past 8hrs, I have had no success, even after I have been assigned multiple...

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Address: CESC House, Chowringhee Square Kolkata District West Bengal India - 700001

Website: www.cesc.co.in

Dear Sir/Madam,
I, the undersigned would like to bring to your notice that the bill sent for April 2021 by CESC is absolutely illogical and unacceptable. Till March 2021 all the bills have been paid by me which you can clearly check in your database. With my mother staying alone at our Kolkata house, how can the billed units be "645" and amount be "Rs 5193.32".
When clearly as per your records only, in...

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Respected sir i sewa lall consumer number [protected]
my connection is on temporary based i request you to please make a permanent solution the connection is sparking similarly and it is dangerous condition please make necessary action our life is in dangerous condition
my contact no is [protected]...

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Address: Kolkata

I have 3 AC in my house, but every day i can't on any of the AC in noon and from evening due to very very low voltage problem. Before installing the AC, every time i have paod extra money for load increase. The voltage is as low as the tubelight and fan arr not currectly running. Please resolve it asap.
Consumer No : [protected]
South Howrah...

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Address: 1/37/15 bijoygarh, Jadabpur

There is no electricity since last 20 minutes or so..it is unbearable in this condition....

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Address: 60/2 ashoka road ,Kolkata-84

We have 4 Air conditioner at our home. When we run all together we are having consistent low voltage issues for which the fan speed is getting low and tube lights are flickering. Its a very concerning thing going on. Please look into this and get back with a solution asap. I will be waiting for your response from my end.
We have 3 meter accordingly
Amit Naskar-[protected]
Shibapada Naskar-[protected]
Avijit Naskar-[protected]...

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Address: 46Sridhar Roy Road, Swastik Garden Bloack 4 Flat No 453

I am paying too many frequent bill per month for my household meter from past 6 months.
Customer Id [protected].

Ddtails as follows:

Paid 6000 dated 14th Dec 2020
Paid 2140 dated 17th Jan 2021
Paid 1610 dated 16th Feb 2021
Paid 1750 dated 8th Mar 2021
Paid 1480 dated 1st April 2021
Paid 3110 dated 29th April 2021
Again i have got a bill of 4200 due date 25th May...

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Address: Kolkata

My Customer id is [protected]. My metre of CESC had malfunctioned so last year I complained against it and after 9 months it was replaced. Upon receiving the bill I was shocked to find that CESC had calculated my bill pro rata on the basis of Apr 2021 consumption and sent me a bill of Rs 41, 110 . Now it is obvious that Apr being a peak summer month the consumption would be on the higher side compared to the full year. A more rational point...

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