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Citibank Complaints & Reviews

1.8
Updated: Jul 14, 2024
Complaints 1863
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670
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Citibank reviews & complaints page 3

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D
dr.arjun87
from Bengaluru, Karnataka
Sep 6, 2022
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Credit Card NOC 5521370102489172

Hi Team,

I had a citi credit card ([protected]) and it has been asked to close long back but they dint close. And it resulted generating a yearly fee of 1200rs and i was not aware of it. Now when i was checking CIBIL i got to know this and i paid and closed it last week. From past 7days i am contacting CITI customer care everyday for NOC but i am getting only rude responses. Can you please help me to get the NOC for this...
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M
maheshbabu321
from Hyderabad, Andhra Pradesh
Sep 5, 2022
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Wrong enquiries added in my cibil records

To
CITIBANK Team.

Dear sir/madam.
Iam PARAMADILA MAHESH
from Hyderabad, Telangana.

SUB: Wrong enquiries added in my Cibil Report.

I never applied for a Loan enquiry from CITIBANK in this year 2022
But an enquiry was added in my cibil report.

Details are...

Member Name Date of Enquiry Enquiry Purpose Enquiry Amount
CITIBANK 09/08/2022...
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G
GuthulaLakshman
from Bengaluru, Karnataka
Sep 4, 2022
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CITIBANK credit bank enhanced paylite fraud

This is the CITI credit card fraud which I had seen recently! Beware of the fraud CITI bank if anyone wants to apply for credit card or any information. Recently I 'm facing a serious issue with the CITIbank credit team, especially the Bangalore team. I have been using CITI bank for more than a decade and called customer care for some information. Now the actual issue will arise, the CITI team has to route to the Loan team and explain the...
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A
Abhardwaj005
from New Delhi, Delhi
Sep 3, 2022
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Fraudulent transaction

Hello

I have already explained hundred times that The transaction was made by hacking my phone with a phone application called ''Quick support" by the frauder. so please do your investigation properly and I have also file complaint in the cybercell you you can check with them too all the details mentioned below.

Moreover, as per the standard protocol followed by most of the banks, no telephonic confirmation...
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E
er.rohitrana2013
from New Delhi, Delhi
Sep 3, 2022
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NRV (minimum balance)

My Number is [protected].

I opened the Citibank account in 2017 and it was a salary account. In the year 2021 branch converted it to a savings bank account and the minimum balance (NRV) which needs to be maintained then will be Rs 100, 000. Which is very difficult for me to maintain. Now every month you have deducted Rs 600/- + SGST 54 + CGST 54 = a total of 708 Rs from my account without my consent and breached the terms &...
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U
Umen
from Navi Mumbai, Maharashtra
Aug 30, 2022
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Credit card payment issues

Address: Progressive solitaire. Plot-15/3,sector-11, flat-401. Koperkhairane, Navi Mumbai-400709.

Dear sir
My name is umesh Lohit moran. I have been issued a credit card from citi bank which is tide up with shoppers stop shopping. I was doing shopping in Vivian shopping mall in thane. They request me to take this card and provided me the wrong details for the card. They told the card is completely free of charge no fees at all. Though I received the card but I never used it as I am having another credit card. After about a year...
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M
Manoj Siddhartha
Aug 28, 2022
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Credit card closure NOC

I have closed my Citibank credit a year ago with Pan card: BOBPK5121E but my cibil report is till showing active need support...
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C
CHANDER KATHURIA
from Pune, Maharashtra
Aug 18, 2022
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For Personal Loan from Antworks Money

Ver bad team with executive. I have done login fees of rs. 598/- and other fees of rs. 2499/- no loan recevied since one month. Very bad behaviour for team and executives.

I am very fed up from this team and executives...
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A
Anderson Matinyana
Aug 17, 2022
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Lottery winner

I've won lotto and my funds were sent to you but it seems like you cannot send the winnings to me and I don't know why...
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S
synergy91
Aug 16, 2022
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Did not receive credit card

Address: COE Special Technical Services. India Pvt Ltd M +91 8904236161 Gayathri Lake Front, Wing B, 2nd Floor Survey No.118, Outer Ring Road, Hebbal Bangalore

Did not receive credit card after submitting all records.received message on 1st august the the card will be delivered with 7 days, but till date not received...
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M
Manoj Mathuria
from Delhi, Delhi
Aug 2, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
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About mail address change

Address: Citibank N.A. Mail Room, ACROPOLIS,9th Floor,Door No.148,Dr. Radhakrishnan Salai, Mylapore, Chennai . 600004

Please assist on this issue on priority basis. This is regarding about security issues and bank is communicating with wrong person mail id from last 5 years and not updating correct email id.

My correct mail id is : [protected]@gmail.com...
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V
VinodSoni
from Chandigarh, Chandigarh
Jul 26, 2022
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Fraud is happening in the name of Citibank

Hello Friends

Aaj kal citibank ke name se ek fraud ho rha hai apko call aaega ki apka name pre approved offer me aaya hai apki 25 lakh ki OD limit de rhe hai secured ya unsecured, 90% log unsecured hi choose krenge fir wo bolenge ki ek policy krwa lo yearly 70000 rs ki or ek fake link bhejenge wo payment kisi bhi bank ya policy me nhi jaati direct unke account me jaati hai please esi calls se savdhan rhe or fraud hone se bache...
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A
ajaybishnoi1401
from Jaipur, Rajasthan
Jul 24, 2022
Jul 24, 2022
This thread was updated on Jul 24, 2022
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Fraud committed on Citibank credit card

My name Ajay Kumar and I am valuable customer of Citibank credit card from last 5 years. Now I am totally fade-up with the support staff of bank providing customer support. Each time I feel cheated. On 7th July 2022 on [protected] regarding my full and final amount with pre-closers charges. The amount they explain I was deposited on 16400 against my 16392 ( including all fee) and request for close my cards and provide me NO dues. They committed...
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V
Venkatareddydaram
from Hyderabad, Telangana
Jul 22, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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I HAVE DEACTIVATED MY CREDIT AROUND 2 Years back but still I am getting amount due messages

Address: Chennai

I HAVE DEACTIVATED MY CREDIT AROUND 2 Years back but still I am getting amount due messages.

Why I am getting balance due. I was reported lose of my card, they blocked.
Meanwhile I don't have any details on card related.
Find the screenshot.
[protected]....
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Website: citibank.com

My account has been blocked with no access. My direct deposit payroll check goes to this account. I spoke to a rep on 7/14 to find out what was going on. They referred me to the fraud team. When I spoke to the rep from the fraud team, he told me my account is being referred for closure and said he can tell me anything. He hung up in my face while I was asking questions. Called back the next day, 7/15 to see what was going on and asked what...
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M
MayuriS23
Jul 7, 2022
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NOC for credit card Payment

Address: Garden enclave 604, building no. 5,, Vasant vihar

Payment completed for the credit card [protected]
Please send the NOC to mayuri.[protected]@gmail.com...
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Z
zse_efv
Jul 7, 2022
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Changing address

There is a incorrect address mentioned in my TATA PLAY account...
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V
Vizsonu
Jul 1, 2022
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Pending dues cleared 7544 and want NOC

Dear Team I am paid all dues with Citibank (card no- [protected]), please provide NOC letter on my mail I’d, already raised a request with Citibank ref no 5507,
Mail received from Citibank that your card is closed, I know My card is closed but showing dues in my civil record, please share NOC letter, I am cleared all your dues, I want NOC from your side to apply home loan, if possible please update CIBIL team also to update...
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V
Vizsonu
Jul 1, 2022
Jul 1, 2022
This thread was updated on Jul 1, 2022
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Credit card 7544

Dear Team I am paid all dues with Citibank (card no- [protected]), please provide NOC letter on my mail I’d, already raised a request with Citibank ref no 5507...
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R
Rajaram56
from Bengaluru, Karnataka
Jun 28, 2022
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Good health policy renewal

Address: 145 2d cross OMBR layout Bangalore

I am using 2 Citibank credit cards for the last 26 years without even a single default of payment
Now the issue of renewal of good health policy for which last date is 30 th June
Due to a Card limit and premium amount renewal is pending, i am talking to call centre agents for the last 14 days without any resolution
Inspite of paying the premium for the last 26 years without any claims till date, when I may require most...
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