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I tried to order a product worth of INR 2280 in ZARA. The payment done through CITRUS SOLUTIONS PVT LTD gateway and the amount has been debited from my bank account. But ZARA order is not placed. ZARA is not responding well. Please help with this issue.
Date of the purchase: 20/09/2021
Amount debited: INR 2280...
I had placed an order on 20th September, 2021. The payment was successful, however, the order is most likely to be cancelled by the app in 3 hours. I hope for a refund as soon as possible....
I have my order in Zara today worth 2570/- the amount has been deducted from my account but the order is not placed, even zara is not responding as well.
Zara uses citrus payment gateway for the payment but as soon as I was reached the app back it was showing error.Zara is not responding as well.
PLZ HELP
Name -Nikita marwah
Date -18/9/2021
Amount-2570/-...
Hi
I made a purchase of ₹2990 (Zara) on 19th September 2021 through UPI Citrus solution. The amount was debited but my order was cancelled. PFA picture, I would like a refund at the earliest. Please take this as a matter o[censored]tmost concern....
I had placed an order on Zara using Citrus Payment using UPI, money was deducted but ZARA did not receive payment so i cancelled my order. Request you to please refund my money at the earliest....
Hi, i have cancelled my order on zara and had made the payment through UPI via your payment gateway. I cancelled the order and enquired about the refund status to which they stated that they have not issued the charge and asked me to contact you for refund. Please advise me....
I have my order in Zara today worth 2570/- the amount has been deducted from my account but the order is not placed, even zara is not responding as well.
Zara uses citrus payment gateway for the payment but as soon as I was reached the app back it was showing error.
Plz help...
Hi, i had placed an order on zara and used UPI (google pay) as the mode of payment and the amount has been deducted from my account (screenshot attached) but on the app it says payment incomplete. Please let me know what to do for the same. Thanks!...
Was placing an order on zara india online on 16th sep and had opted for payment via upi.
I then did the payment through phone pe for which zara had used citrus payment gateway.
money got debited from my account but zara did not receive the amount....
I had placed an order from Zara on 12th September. The amount of Rs 5580 was deducted from my account but the order was still showing pending payment and had to cancel it. The refund has still not been initiated. Please look into this....
Sir i have paid rs 20000 on 3.11.2020 from my hdfc bank. so i cant see that where i spend the money. so can you pls send me the detail. my payment gate way no is [protected]. i cant remember that where i spend the money. there is still pending this entry in my books. so pls help me. my mail id is [protected]@yahoo.co.in...
I was purchasing a perfume, jacket & shoes online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money ₹8, 470 got deducted but my order in the Zara app was showing payment pending & now the order got canceled. Kindly refund my money.
UPI Transaction id is[protected]...
I was purchasing a perfume, jacket & shoes online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money ₹ 8, 470 got deducted, but my order in the Zara app still shows payment pending. Kindly refund my money.
UPI Transaction id is [protected]@okicici...
I ordered two products worth 3890RS on Zara India online on 12th September 2021 and had opted for payment via UPI.
I did the payment through google pay for which Zara uses the citrus payment gateway.
I did the transaction and the money got debited from my account but Zara did not receive the amount. So Zara canceled the order from their side as it keep pending
I haven’t been initiated a refund.br...
Good Evening,
I placed an order on 8th of September for 6990 the amount got debited from my Gpay account but the order did not get processed and I have been informed by Zara that they have processed my refund. Kindly help me with the same...
Dear sir
i used citrus payment gateway but amount debit my sbi account and not credit my csc wallet
kindly update amount my csc wallet
csc id[protected]
name -Nasrin Parween
transition amount 3000.95
transition date[protected]
transition number [protected]IGALWDLC2
KINDLY SEE ATTCHMENT...
