To
The Chief accounts officer (CBC),
BSNL Vijayanagar Telephone Exchange, [protected]
Vijayanagara,
Bangalaore - 560 068.
Sir.
Sub: request for rectification of postal address: reg.,
With reference to the subject cited above, I am to inform you that, I have a residence land line with Telephone No[protected] since 1999. I have made ECS for bill payments. Since than, I was receiving my telephone bills regularly. But for the few months it became irregular. But when I made efforts to alert the Postal department staff and to find out the reason for the same. I was informed that new house number allotted in our area of Begur village by the panchayath. Has been followed by postal authorities, hence, the telephone bills are not reaching to my address. As the house number in my telephone bill is with the old house number they were unable to deliver the same to my address.
Hence, I request you to kindly rectify the same by adding the new house number in the address given on the bill as below so as to enable the prompt delivery. I am providing old address as well the present new address required to be replaced in my telephone bills in future. Kindly do the needful and oblige.
Address present on bills
DR. K.V. Anantha Raman,
# 296/18, SHUBHASHREE ANUGRAHA,
1st cross, Behind Begur govt. High school,
Begur P.O. Bommanahally
BANGALORE- 560 068.
Required change
Dr. K. V. Anantha Raman, #1379, “SHUBHASHREE”
I Cross, Behind Begur Govt. High School,
Devarachikkanahally Road, Begur, P.O.
Bangalore-560068.
Thanking you
Yours faithfully
(DR K V ANANTHA RAMAN)
Scientist –C,
Regional Sericultural Research Station,
Central Silk Board,
Ministry of Textiles, Govt. of India,
Bangalore 560 035.
Aug 14, 2020
Complaint marked as Resolved
I had also written to DGM, Naveen Kumar but still nothing happened.
Firstly I would like to know that why at the very first instance someone was sent to collect Rs 500 for the connection when they had technical issues at the address provided to them.
Secondly why did they take so long to get back to me infact they never got back, I was the one who was following it up throughout .
Last but not the least neither are they refunding my money nor providing me a connection. I still have the receipt for Rs 500.