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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jan 28, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 793

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P
popatlal bhadabhai vekariya
from Delhi, Delhi
Feb 27, 2008
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after connection service not available since long

Sir,
I got user ID during installation from bsnl persons that is different from collected from regisdster of BSNL Office.

the installation is made in such a way that no passward and login name were asked for starting service in the begining of firrst two days after the service is not available to me.

I attended the counselling of BSNL office (at Junagadh-362001) they demostrate to install network and...
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B
bhushan
Feb 26, 2008
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Do not call registry complaints

Hi,
I've registered with BSNL's Do not call Registry long back (sept 07) for my cell one postpaid connection. However, there's no way to stop unsolicited calls apart from scaring them away.
Worst case is for SMS usually from 58888, TOTAL Mall etc for which you can't obviously call back and scare them away.
When I spoke with BSNL's customer care to complain, they just replied rudely and told me...
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Kurakula Bala Rama Murali Krishna
from Bhimunipatnam, Andhra Pradesh
Feb 26, 2008
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Delay Of Broadband Connection

Hi All,

I am living in seethamadhara,visakhapatnam. i have applied BSNL Dataone Broadband 1month back, also i am using bsnl land line, at the time of my application they told me that the connection would be given in 3 days,i go and ask every week but they are telling some reason. i don't know why are they working like this. i think if we can put some dead bodies they will do that work.....
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Pankaj Gupta
from Lucknow, Uttar Pradesh
Feb 25, 2008
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Customer care no. 1500 is not working

For the last 5-6 days I am not able to talk to customer care executive on the the ph. no. 1500 at BSNL Ghaziabad. Evertime when I am calling this number, the recorded voice is putting me on hold and no executive is attending even after 5-6 minutes and then the call is abruptly getting disconnected.

Pankaj Gupta
[protected]...
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V
vnjamuri kameswarrao
from Amalapuram, Andhra Pradesh
Feb 22, 2008
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internet disconnected

my pcs internet is automatically disconnected, and every 3minutes its asked redial, our nearest telephone exchange is pithapuram- 533450 e.g.dt, andhrapradesh.
when i asked the bsnl employees they tell me un believable reasons.
kindly slove this problem.
yours faithfully...
land phone No :[protected]
address : 14-1-2
mainroad, pithapuram- 533450
East godavari Dist
Andhra pradesh....
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N
N.A.Chetty
from Bengaluru, Karnataka
Feb 22, 2008
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all incoming calls are barred

phone no:[protected] actually is with free incoming calls for life time.but now all the incoming calls are barred.please look into it at once....
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S
sajanvarghese
from Indore, Madhya Pradesh
Feb 22, 2008
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Excess bill

I had not recieved my Monthly Bill for for over 1 year. I equire at BSNL situated near Sagar Public School Bagmgalia they told there is nothing pending. We had paid all the pending in Feb 2007 of Rs 2100/- We had paid excess payment so they are not sending bill from last Feb 07. We had incoming facility only .Yesterday we received a bill of amount Rs. 5200/- Kindly solve our problem regarding telephone no[protected].Why your employees...
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S
shakila bano
from Pune, Maharashtra
Feb 21, 2008
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security deposit withdroawl

To
THE CONCERNED OFFICR
BSNL KOTA

SIR I WOULD LIKE TO SAY THAT I AM REGULAR CUSTOMER FROM LAST 10 YEARS. I AM RUNNING A STD PCO AT RAWATBHATA NO.[protected].I DIDNT GET MY FIXED DEPOSIT AMOUNT FROM BSNL. WHICH WAS DEMANDED BY BSNL AS SECURITY DEPOSIT. FROM ALL PCO OWNERS. IN 2003. THE AMOUNT WAS REFUNDED BY BSNL TO ALL PCO OWNERS BUT I DIDNT GET THE AMOUNT BACK. WHEN I CONTACTED TO ACCOUNTS THEY SAID THAT...
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Rajni Singh
from Mumbai, Maharashtra
Feb 21, 2008
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Speed Post not reached

I have sent one Speed Post on 19/02/08 to Noida(UP), Still it is not reached.My consignment No.: EM[protected]IN
Destination Address:
Prashant Chaurasia, HCL TECH LTD
A-5, Sector-24,
Noida(UP)-201301
M.No.: [protected]
Contact No.:[protected]Ext.-2262)...
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S
s.k.kannan
from Chennai, Tamil Nadu
Feb 21, 2008
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Phone dead

Sub: Phone complaint

Ref: Phone No.25569460,61,54,55,57


Respected sir,

We are having six connections (Land line) and one broad band connection in our warehouse situated in Sy.No.459/3A, Sembium Red Hills Road, Puzhal Village, Chennai – 600 066 . For the past twenty days all BSNL lines are totally down in our warehouse, so we have registered the complaint to your local exchange...
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S
Shikha Bose
from Mumbai, Maharashtra
Feb 20, 2008
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Paying bills for last 5 months with no service

To,
Mr.T.K.Ghosh,
Sr. AOTR/Genl.
8, Hare Street,
Kolkata-700001.

Sub:- Complaint for Broad Band for Phone No.24178138 with Customer I.D[protected] installed since 15/08/2007.

Dear Sir,
This let you know that the above-mentioned Phone No. broad band service was applied for in month of 10/04/2007 with Case Mark No.C/LGR/07-08/0016 and application Form No. – MS/0112792...
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VISHNU VARTHANAN
from Bengaluru, Karnataka
Feb 19, 2008
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BSNL Broadband- Pathetic server failures and dead customer service

Hi,

I am having a BSNL Broad band connection for last 2 months. The broadband often goes down for hours and hours. The customer support lines never works or always engaged.For last 5 days the connection is down. Every time when we contact the customer service they give new complaint Number, i have 3 complaint number, but no repair is done. The customer center people many time take the phone and keep it in floor and not attends...
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R
rajnish goel
from Anand, Gujarat
Feb 19, 2008
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telephone dead last 8 month

MY TELEPHONE NO IS 2355480.NO IS DEAD LAST 8 MONTH MY ADDARESS IS GOEL MARBLE HOUSE,PLOT NO 25 M.G ROAD,SIKANDER PUR MARBLE MARKET,GURGAON,HARYANA...
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H
hemant pratap singh
from Ramnagar, Uttar Pradesh
Feb 19, 2008
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about magic voucher

my name is hemant pratap singh, a student of civil engineering ITBHU Varanasi. i have bsnl prepaid connection. i bought a magic voucher on 29/12/2007 with expiry date of 30/10/2008. after some days near 04/01/2008 i tried to recharge the voucher but the response was that the voucher is expired voucher. i called customer care but all vain. they told me that the scheme is all ready stop by the BSNL and they don't have further information...
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K
Karan Singhal
from Lucknow, Uttar Pradesh
Feb 19, 2008
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Negeligancy of A.O.T.R. Office

Sir,
I am the consumer of your company ,My phone number is [protected] . My Current plan is HOME 500C , if you want you can see in Ghaziabad telecom record Which was signed by the JTO Mr. Tyagi of patel Nagar exchange but I am receiving the different plan bill , last month I went to AOTR to correct the bill they said to me Its not necessary the next bill will be generated correctly , but the current bill is also wrong , I went to...
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C
Chidambaran
from Bengaluru, Karnataka
Feb 18, 2008
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no action against our complaint

i'd complainted in the authority for the repairement of my damaged land line phone before last month. But they dont take any action...
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D
DR. SUPRITI MUKHERJEE
from Kolkata, West Bengal
Feb 18, 2008
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broadband usage

my broad band no is 25339198. since 1 month , i cant check the broad band usage . please cooparate with me....
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R
R Verma
from Lucknow, Uttar Pradesh
Feb 16, 2008
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failure in installation of new telephone

Sir,
i have registered for a fresh connection in BSN Barmer office in the second week of January for a domestic home connection in Utarlai Air force station. Even after 1 month Bsnl Barmer failed to instal telephone in my home,even after the whole of the admin formalities is being over. This i find a serious lapse from the bsnl authority in this highly competative telecommunication era, because of this everybody is running behind...
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R
Romesh Viswanath
from Bengaluru, Karnataka
Feb 15, 2008
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NEVER receive phone bills

I never receive my landline bills. I have not received a single bill since Nov 06. My number is[protected]. I called up customer service and received an irresponsible reply saying that postal department is not delivering because BSNLis paying 2Rs per bill whereas postal dept is demanding 5Rs. I complained to a higher official whose mail id was mentionedin BSNL site and then received bills through courier for 2 months, but after that no...
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A
Abdul Raheem
from Perumbavoor, Kerala
Feb 14, 2008
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account usage of broadband

I can not know the details o[censored]sage.
Please let me know how can I ?...
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