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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jan 28, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 788

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R
RAMCHANDRA G. BANGERA
from Mumbai, Maharashtra
Apr 21, 2008
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excess billing

sir,
My BSNL Landline Telephone No. 2500701 bill was not received by me from Febraury-2008 onwards & my telephone was disconnected for non-payment of bill. I searched duplicate bill via internet and I am surprised to see my outstanding bill amount of RS.12224/-. I can't even dream of such a huge bill, Because my landline telephone is rarely used by me & moreover my residence is closed for moe than 12 hours in a day &...
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R
RAJ KUMAR
from Jalandhar, Punjab
Apr 21, 2008
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STD facility not working or corrupted

Dear Sir,

I have BSNL landline telephone no. 2552241 with STD facility. STD facility on my phone is not working or corrupted from last two week. Kindly resore the said facility as erarly as possible.

Thanking you,

Yours sincerely,
RAJ KUMAR
Phone No.2552241
# 202, GH11
Sector 20, Panchkula...
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S
subhashish Ganguli
from Mukerian, Punjab
Apr 20, 2008
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Installation of Broadband connection

Dear Sir,

1. I found BSNL service for broad band is very unprofessional.

2. I have deposited Rs. 1200 for new BSNL broad band coonection in June 2007 against my telephone number[protected]. I have received a message from BSNL office to collect modem from their office after a long wait of period 9 months. I collected Modem from BSNL office on 01.4.08. After two days they have intimated my login ID and password.br...
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A
ammar jadliwala
from Vijayawada, Andhra Pradesh
Apr 19, 2008
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call back tones

i tried to activate my call back tone three weeks before form 19-04-08, through a bsnl web site.after my steps of activating a call back tone, i called care center of bsnl to verify whether i call back tone procedure is started of not. they answered me that no your call back tone procedure is not activated plz send a message on 56700 to activate your call back tone, but i didnt do tat thing.But on 19-04-08 at 10:21am i received a msg from...
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M
Mayur Panchal
from Ahmedabad, Gujarat
Apr 18, 2008
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Broadband Internet Not Connect after evening

Hello

i had complained abt my broadband internet since last 3 month i can't connect to internet after evening.
and i had complained lot time but there is no positive replay. i am unable to connect net and paying money without using net so please do something.

bnsl has any value of his customer or not ?
they can't take seriously any complain. why?

Thanks
Mayur...
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M
m.girdharilal.rajpurohit
from Gaya, Bihar
Apr 18, 2008
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my 74 years parents in village are harrassed by line man babusingh

sir, my village phone no.[protected]. my parents who are over 74 years old live alone there.we pay our bill regularly and there is no due.
i am living in kolkata very far from my native place, every time in a month or two our phone goes dead.
when ever our driver goes and complaints the person name babusingh at complaint centre wants my father to meet him.
when ever my father goes to meet he shouts at him saying why...
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R
rohit agarwal
from Delhi, Delhi
Apr 18, 2008
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NETWORK

I AM HAVING BSNL PREPAID MOBILE CONNECTION([protected]) IN CHIRKUNDA(DIST-DHANBAD, JHARKHAND).I AM FED UP OF COMPLAINING ABOUT LACK OF NETWORK AT MY LOCATION.EVERYTIME I AM RECEIVING NETWORK OF WEST BENGAL AS IT IS JUST TWO KMS.DUE TO WHICH I AM UNABLE TO MAKE USE OF MT BSNL MOBILE....
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A
ASHIS BAIDYA
from Kolkata, West Bengal
Apr 18, 2008
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NON-ACTIVATION OF BROAD BAND EMAIL ACCOUNT

EMAIL ACCOUNT ACTIVATION
BROAD BAND CONNECTION IS RUNNING ON PHONE NO.[protected] SINCE JANUARY 2008. BUT TILL DATE I CAN'T ACCESS MY BROAD BAND EMAIL ACCOUNT. I WAS INFORMED THE ABOVE PROBLEM TO THE AREA MANAGER, JADAVPUR ON 20/02/2008 BUT NEITHER ANY ACTION IS TAKEN NOR ANY REPLY IS SENT TO ME. I TRIED TO CONTACT WITH CUSTOMER CARE OFFICER OVER PHONE BUT FAILED....
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S
surender singh
from Chandigarh, Chandigarh
Apr 17, 2008
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disconnection

My telephone no.is[protected] which is provided at 67-A Pine Homes, Dhakoli.Upon picking up the receiver, the voice heard is "the connection has been dis connected due to non-receipt of bill".Where as I have not received any bill till date.Request restore the connection and provide me the bill so that Ican make the payment of telephone bill....
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S
SUBHASH PALWE
from Pune, Maharashtra
Apr 17, 2008
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SHIFTING OF TELEPHONE

My Telephone No.is[protected], Recently i have shifted my house Wadgaon BK, Pune to Sahakarnagar Pune, after 15 days the BSNL officer told me in your new house there no extra lines to connect telephone, they are also told get back Security Deposit and leave telephone connection...
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D
Dayananda Rudraiah
Apr 17, 2008
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Not working since 3 weeks

Hi,
I have got a broadband connection from BSNL Bangalore. I should appreciate the quick installation of service once i registered on thier internet site. However i have been calling since the last 3 weeks and each time i get through their IVR to customer service agensts they register a new complaint each time and provide me the new complaint number stating that the earlier complaint has been closed. I am not sure how they close the...
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J
Jijin
from Pune, Maharashtra
Apr 16, 2008
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Regarding new connection

Im writing posting this complaint with atmost dissatisfaction regarding my application for new BSNL landline...I have applied for a new landline connection (detailed enclosed below)..and ur lineman has called me 2 weeks back..I was waiting for him for 2days taking leave at my office, and he was not attending the call.I had called him more than 20 times in last couple of days and i hav more than 15 contact numbers o[censored]r different sections.Again...
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R
Rita Bose
from Ahmedabad, Gujarat
Apr 16, 2008
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No broadband provided

I had registered an application for new broad band connection under Regd No : DDR/BB/HG/07-08/0349 dated 17/03/08 and paid Rs 500/- at BSNL’s 264 Jessore Road, Kolkata office.
My telephone no :[protected] in the name of RITA BOSE
This was supposed to execute by o/o Area manager DUMDUM

Today is 16th. April and there is no connection made by the BSNL after one month!!!

Is it not amazing that...
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S
Sukumar Das
from Mumbai, Maharashtra
Apr 16, 2008
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Partial Dead

14th April 08

Dear Sir,

With regret this is to inform that my telephone is not working properly since last one year. Nothing could be heard and full of noisy sound. Several complaints have been lodged in this regard at BSNL Yerwada, Pune. But nothing has been done so far. It is an outstanding complaint since last one year. I request to make the telephone serviceable at the earliest. Many applications have been...
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C
Chellappan PN
Apr 16, 2008
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Broadband Connection Kothamangalam

I upgraded my telephone to broadband connection in Jan 2008. W.e.f 17 March, I am having problem with BSNL broad band connection. Complainted many times and staff came 3 times and no one could able to fix the problem. One person said, problem with line and other one said problem modem, and third one says problem computer. Checked the computer, it is working all right. Telephone works all right. I am sure, it is the problem with modem and...
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Y
yogesh kumar
from Mumbai, Maharashtra
Apr 15, 2008
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internet not working

I, yogesh kumar, user of bsnl .(tel.no[protected]my broad band connection is not working since 20 days.when i called customer care but there is no response from this side.pl do the necessary action....
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A
anshul jain
from Lucknow, Uttar Pradesh
Apr 14, 2008
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Bill not received

I have not received the Bill for my land line phone no 2700650 from Feb'08 onwards...
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A
arvind jain
from Noida, Uttar Pradesh
Apr 12, 2008
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for instrument change

we are coustomer of Bsnl Landline more then 5 year and our telephone instrument is going on every time problem and there is no facility to make fast dialing and also we make complaint against it then there is no solution made by company and if we made complaint against instrument then there is no person help us our bill is going more then 2000 per month we are extreem coustomer of bsnl so we does not change our landline bsnl...
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Jagjeet Singh Nain
from Delhi, Delhi
Apr 11, 2008
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Not getting landline connection, when nearest wired phone is just 50m away

Dear Sir/madam,
I had landline connection number[protected] and everything was wroking fine. I got another Qtr. and i had to shift in that, which was in the same colony. Another WLL connection was given to me, with reason that cables are not laid in that locality. Now i am too much fed with the new connection no[protected], it has lot of problems. Many a times it shows system busy, when somebody tries to call, most of the times...
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C
chandru
from Hyderabad, Telangana
Apr 11, 2008
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Delay in new land line connection

I am chandramohan appled for a new telephone land line connection on 6th March 2008 in my house at Chennai (thirumazhai) as per the following details.

Ref NO: 81179810 AN : 82184830

At that time (6th March 2008), I submitted my installation charge; it was assured to me that in a maximum 5to10 days my phone would be installed.
But almost 1 month is over now, no connection is made. And no feedback also given...
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