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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jan 28, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 787

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J
James Abraham
from Chandigarh, Chandigarh
Apr 30, 2008
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Account balance alert is not coming for my sim card

In some of the BSNL Prepaid sim cards, account balance and last call charge are coming as a message alert just after the call. In my mobile this does not happen. Since it is a useful feature I would like to enable the same in my mobile. One of the customer support employee at BSNL said that this facility will available only for few series of mobile numbers. I don't think this is not genuine answer. Please advice how I can make available...
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NITUMONI CHUTIA
from Kolkata, West Bengal
Apr 29, 2008
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BILLING UPDATE

Dear sir, I have two mobile numbers namely:[protected](A/C NO:[protected] and [protected](A/C NO:[protected].I have cleared my payments in cash at state bank of india, NRL complex branch, Assam on 31/10/2007.The billing amount were Rs.433/- against mobile NO: [protected] & Rs.91/- against mobile NO:[protected].The billing amount were for the billing period:01-Sept-2007 TO 30-Sept-2007.But.the paid amounts were not updated in billing period:...
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sancharanroy
from Mumbai, Maharashtra
Apr 28, 2008
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Horrible customer care executive

I am Sancharan Roy having BSNL postpaid number [protected]... I contacted one of the BSNL's customer care executive named Mr. Manibhusan karmakar on 28th april.. He is having very poor communication skill and very bad attitude also. He acted so busy like he is some MD of some big company. He used bad words and he didnot listen properly my problem also. He should understand the customer's problem properly....
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sancharanroy
from Mumbai, Maharashtra
Apr 28, 2008
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BSNL postpaid online payment

This is sancharan roy having BSNL postpaid number [protected]..Last month I paid my bill through online payment mode. But this month I am trying to pay my bill through online but ststus is showing that I do not have any outstanding bill.. Also i did not receive the hard copy of my bill. But I called the customer care executive, and they told that I have to pay Rs 310/ before 28th april otherwise I have to pay fine.....
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Subho Das
Apr 28, 2008
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Connection Issue

I have taken a BSNL Broadband (500C+) plan in B-126, Kendriya Vihar, Noida Sector-82. Though BSNL person came and installed the ASDL Modem, but he has not given password to operate internet. It's become almost one month since he came and installed the MODEM. I don't have any contact no of anyone to contact and get the installation done. I urged BSNL to look into the matter and get the Installation done.
Thanks & Regards,...
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M
madan mohan lal
from Gurgaon, Haryana
Apr 27, 2008
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transfer of land line 0124 2381083

applecation submited to south city telephone exchange for transfer of land line no[protected] in feb 2007 repeted followup with athority but nothing has been done requested to do the needfull...
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dr m s khan
from Lucknow, Uttar Pradesh
Apr 26, 2008
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remove dial tone

sir, i m dr. m s khan, (+91 [protected]) plz get my dial tone removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.

thanks

dr. m s khan,
pilibhit, UP 262001
mobile no.(+91 [protected]) bsnl cellone prepaid...
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P
P MUTHU RAMESH
from Gurgaon, Haryana
Apr 25, 2008
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I NEED TO IMDITEALY GIVEN CONNECTION

I AM MUTHU RAMESH I WORKING IN NEW DELHI MY HOME IN TAMIL NADU MADURAI-625 214(SHOLAVANDAN) I GIVEN ONE LAND LINE IN BSNL (17.04.2008) TILL TO NOT GIVEN CONNECTION. PLS GIVE TO QUIKLY CONNECTION...
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DWIPENDRA MOHAN SAHA
from Kolkata, West Bengal
Apr 24, 2008
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bill details of my landline

Sir,
My phone bill always exceeds Rs.1200 per month.Seeing that Ihave checked the usage of my BSNL landline phone.But the bill amount has not changed a bit yet.
I am quite eager to know the bill details of my telephone number[protected].For a long time I have been trying to find the correct helpline number and make an application regarding the foresaid problem.Unforetunately I have failed to get such helpline number or...
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ramki
from Bengaluru, Karnataka
Apr 23, 2008
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RUDE BEHAVIOUR - CUSTOMER CARE

Hi all,
Beware of Customer Care of Broadband Internet services of BSNL . I am a customer of dataone broadband. The answering by the customer care is so RUDE AND RASH that you will fear whether to call or not the next time. These Govt people work in these manner only. The present customer care person first asked me in a rash...What is your problem? ( as if i am burden to her and as i have done something harm to her) . Then i asked...
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Somasekharan
from Ernakulam, Kerala
Apr 23, 2008
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Irresponsible behavior

I am Somasekharan. My landphone is complaint from last 4 weeks(ie 1 Month).I have put complaint 3 times in complaint box, in automatic compliant system, informed techical staffs, engineer of that exchange (Mazhuvannoor)and higher grade of officers of our distict(Ernakulam).Still this time they neither the came to fix it nor any action.Still this time we have no payment due . We also taken the BSNL broadband connection.Why did you(BSNL people)...
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Sanjay Tyagi
from Bengaluru, Karnataka
Apr 23, 2008
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Noise while talking over a call

Noise while talking over a call
Hi

My telephone number is[protected].Since 15 days there is a disturbing noise while talking over the call. I have already complaint twice but no one rectify this problem. Sir I m too much trouble without using the phone. I enable to connecting with my relatives & other persons & not doing the urgent work without helping the phone. I were faced this problem many times earlier...
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Ramesh Sengodan
from Bengaluru, Karnataka
Apr 23, 2008
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BSNL - Land phone (04151)236573 is Unable to Use

This is with regarding a complaint which i have already submitted to you about the disturbance and problems I am facing with the landline connection number[protected], I am unable to use this phone from last two months. I am hearing noise and disturbing sounds while making calls. I already registered this complaint in Chinnasalem (Kallakurichi) exchange, I did not receive any feedback from your side for my previous letter. And I have missed...
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BALKRISHNA KALE
from Gurgaon, Haryana
Apr 22, 2008
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service

Dear Sir,
My telephone no.is[protected] since from last six months not working properly eventhough i have asked my near service center also, there is no any pending bills althuogh they are argonatly communicating all of time they are saying road problem but my
neighbours phone working properly

pls look into this serious issue...
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S.V.N.SIVA PRASADA RAO
from Raia, Goa
Apr 22, 2008
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telephone not shifted over 10 months

I shifted from quarter nO.C 217 A.G. staff quarters, . Erragadda to Plot No.47, Sri Ram Nagar colony, Hydershakote, hyderabad 500 008 in July 2007.I contacted the CRO /Erragadda telephone exchange on 3.7.2007 to shift my telephone No.23815462 to my new residential address. I contacted many a time, the officers at Hydershakote telephone exchange to arrange shifting of my telephone immediately. I was informed that there was shortage of cable...
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S.H.Jalikop
from Bengaluru, Karnataka
Apr 22, 2008
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Excess Billing Not attending of Help lines

Sir,

I am surprised at the fat telephone bill I have received for my landline number[protected]consumer no.[protected] for Feb.-March 2008. Of course, I have taken broadband connection, bought modem paying Rs1248 and an annual subscription of Rs 2698 under 250 Home plan. But I have been billed for a total Rs 6260.My telephone usage is minimum and I have not down loaded/uploaded more than one GB from Net in a matter of 27 days...
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Sarvesh Rana
from Kolkata, West Bengal
Apr 21, 2008
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Landline and BroadBand Connection

Sir ...Our telephone Number is[protected] this number is about 10 year's old. about 3 month's my telephone is dad & i have all ready paid my complete telephone bill ... many time i have been complaint add to BSNL complaint phone it is 192 ... and this time my phone is not working and i need a broad band(internet) connection and i have been applied a broad band connection in BSNL broad band service.. but telephone is not working...Please...
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Sudarsana Kumar Malladi
from Hyderabad, Telangana
Apr 21, 2008
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DSL link down and not taken care off

Sir,
I posses a Landline of BSNL, bearing number[protected]. I requested for Data One connection about one and a half month back. The technician informed that there was some problem in the line and there was a complaint raised for the same and since then there was no action taken towards fixing the problem. I was calling the customer care and the concerned officials all the time, but there was no action taken. Can there be a better...
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V.K
from Bengaluru, Karnataka
Apr 21, 2008
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Customer Service

On Apr-02-2008 a work order was created for providing broadband internet connection in my house in Bangalore. It was told me that it will be done in 10 days. It's been 20 days now & absolutely no activity from BSNL. If I try to reach the concerned BSNL office, nobody picks up the call(tel[protected]. It will be busy & if you keep trying incessantly finally you may feel relieved that it is ringing, but none will pick up the...
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Prashant kumar
from New Delhi, Delhi
Apr 21, 2008
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Not listening to complain of Dead phone

Dear Sir
On behalf of my father I am lodging this complain as he is a brain hemorrhage patient and our BSNL landline connection is in his name.
Last year my basic phone (No.[protected] went dead. Inspite of my registered complaint it took about a month to get it functional. But BSNL have charged the rental fees for the dead period. After asking for the adjustment 2 to 3 times I left the things in fear that they might again...
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