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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jan 28, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 792

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T
T.MANIVANNAN
from Madurai, Tamil Nadu
Mar 8, 2008
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FRAUD HAPPEND IN MY CARD

The ICICI Credit Card Manager

Subject: Regarding fraudulent transactions on my card. (

Dear Sir/Madam,

I am holding ICICI Visa Card [protected] in 2008. I have not used this card either online or at any swipe machine or in any ATM. The card was safe in a locker. Nobody else has access to the card. I have never used this card for any internet transaction till date. I have never provided...
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S
SHAMAD MIRKHA MAHAJAN
from Chandigarh, Chandigarh
Mar 7, 2008
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Repair /Replace of handset

I purchased Nokia N73 h/s in 7th November 2007. Joy stck of that mobile was faulty.I handed over this handset to nokia care (New india telecom pune) on 08/02/2008, Job sheet No.[protected]/080208/36. They called me 0n 29/02/2008 saying your h/s is received here come and collect.i went there and checked equaliser was faulty nokia care person has installed software then he tried to put on h/s but it was not becoming on.Then he has prepared ...
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yateendra kumar pankaj
from Delhi, Delhi
Mar 7, 2008
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related to recharge voucher

Sir,
I purchased a recharge boucher(si.no. [protected]) on 29.02.08. from shri ram communication cyber cafe,shop no.11,f-block market alpha-2,greater noida.On recharging it shows the"boucher is invalid". I contacted the costomer care center and the service center at dadri-G.B.Nagar- up a lot of time. They put alligation to one another instead of resolving the problem.
the various contact numbers are as:-br...
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S
SANDEEP SAHNI
from Durg, Chhattisgarh
Mar 7, 2008
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NOT WORKING GPRS ON CELLONE

DEAR SIR,
Respectfullly I state that I had Put an request through SMS for Activating GPRS (plan 199) which had been activated also on 17/02/2008.But, till today also I Haven't been able to use the GPRS facility on My Mobile[protected] ad in these 20 days I had made a several complaint, every time I had given a new complaint Number and a promise to solve my problem in 24 hours but, it haven't been solved till yet.
NOW...
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V
vijayaraj naik
from Bengaluru, Karnataka
Mar 6, 2008
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Recharge

I recharged my mobile with Rs.5618/- on 25thFeb.2008.I was supposed to get a balance of Rs.7500/- as per the offer .But i got only Rs.6700/- as talktime.I complained thrice .THe complaint numbers are B2500303, B2600071 and C0600193.I have been calling the customer care daily and they are not even responding properly.Until today there was no action taken....
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R
RAJENDRA KIRTIBHUSHAN CHANDORKAR
from Kunnamangalam, Kerala
Mar 6, 2008
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unnecessary harrasment

The Officer in Charge (if you have any)
BSNL Cell One Division
Nagpur
Sub : COMPLAINT
R/Sir,

The details regarding the user are as follows:
Name : RAJENDRA CHANDORKAR
Cell NO: [protected]
A/c. No. : [protected]
Invoice no. : [protected] dtd 05/02/08
Payment Vide MR No. 165/ book no 1244 at Kasturchand Park, Nagpur
Amount paid Rs. 682.00 CASH PAIDbr...
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V
Vishesh Nigam
from Bengaluru, Karnataka
Mar 6, 2008
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Waiting for Reconnection for almost 10 months

From: VISHESH NIGAM
( BSNL Consumer # 47618090; Telephone #[protected]
#116, RK Layout-II Stage, 3rd Main, 4th Cross, Padmanabhan Nagar, Bangalore-04
eMail: [protected]@yahoo.com
Mb: 91-[protected]

Complaint against:
Area Manager ( South) BGTD-BSNL Bangalore-4

Subject:
1. Request for Phone connection Re-activation (Pending for 10 months)
2. Receiving bills...
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B
balbir singh
from Anand, Gujarat
Mar 4, 2008
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forgott the user id and password

i have forgotten my protal id, username, and password...
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R
Renu
from Jalandhar, Punjab
Mar 4, 2008
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Mobile lost

My mobile No.[protected] have been lost .
You are requested to block the SIM ( for above said mobile)...
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B
bijoya choudhury
from Guwahati, Assam
Mar 3, 2008
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line disconnected after payment has been made

I have a bsnl landline no.[protected] and i had dropped two cheques against the bills of dec 2007 and jan 2008 . but the outgoing facility has been barred stating that bill payment has not been received.
similarly i have a cellone postpaid for whch too , i had dropped a cheque for the bill of dec, 2007. but even in that case bill payment has not been reflected in the next bill...
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M
MUNISH KUMAR
from Anand, Gujarat
Mar 3, 2008
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NOT PROVIDING BROADBAND

DEAR SIR,
Maine BSNL broadband ke liye ONLINE apply kiya tha.Uske 3 din baad Mirzapur ssa se phone aaya ki aapka broadband connection modem ke saath aakar rakha hua hai, aap apne nearest branch mein jaakar form bharkar apna connection le jaayen. lekin jub mein Anpara office mein gaya to form bharke bade Babu ko dene ke liye kaha aur saath mein ye bhi kaha ki hum aapse bad mein contact karenge. Uske baad unka koi jawab...
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K
Kapil Kushwaha
from Bengaluru, Karnataka
Mar 3, 2008
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Broadband new connection - poor response no care to customers

It is to mention that this is now almost a month, that i booked for a broadband connection from whitefield BSNL office, employees are totaly not performing there responsibilities.
Instead of looking on customer they themselves blame there employees for their own process.
In following up from Exchange to customer care its almost one month for getting broadband connection at my home.
The land line connected worked for...
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T
Tithi Chakraborty
from Pune, Maharashtra
Mar 3, 2008
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Frequent Disconnection of broadband

I am not sure whether complaining here will address this issue or mitigate the disappointment at all. I have been using BSNL Broadband service since Feb, '06 and I use it for official purpose while getting connected to my office work. During the whole period, we never know when it will work and when it will sudduenly stop responding. Complaining several times fetches no result but further frustration since the ultimate word stands for...
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R
Rajender Garg
from Bengaluru, Karnataka
Mar 2, 2008
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Caller Tunes

Sir,
I had purchased thrice caller tunes dialling 567, but never it was activated. Rather charges were levied.

Rgds
Rajender Garg...
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B
BOMMAKURI PRABHULINGAM
from Pune, Maharashtra
Mar 2, 2008
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PHONE DEAD FOR 4 DAYS

I AM UNABLE TO KNOW ABOUT THIS . THERE IS A HUGE DISTURBANCE IN LAND PHONE CONNECTION .

NAME : BOMMAKURI PRABHULINGAM
PHONE NO: (040) == 24150186
ADDRESS : 19-8/8 ; RAGHAVENDRA ESTATES ; V.V.NAGAR ;DSNR.
HYDERABAD--500060.


PLEASE RECIFY OUR PROBLEM AS SOON AS POSSIBLE....
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V
Vijay Anand
from Mumbai, Maharashtra
Mar 2, 2008
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Phone equipment not working

Hi All,

I had applied for a landline in BSNL about 2.5 yrs back and the BSNL guys installed a WILL Phone (wireless phone) and said that this is a temp setup and they would replace the WILL Phone with a proper landline wired phone within 6 month. The promises made are not kept and inspite of calling all the Higher ups, Managers etc., the reason provided for the delay was becoz of the elevated flyover construction in Hosur road...
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B
bananalegs
from Ernakulam, Kerala
Mar 1, 2008
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Broadband too slow

BSNL, govt sponsored Broadband services are over rated and underserviced. The extremely slow speed o[censored]ploading and downloading is unacceptable. help and complaint lines to BSNL offices either do not answer calls or cut you off after a brief while.
No reall attention to complaints.

Are they TOO BIG, too important to address customers needs and complaints?

Earlier they blamed the broken under sea cables...
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P
pulak ghosh
from Kolkata, West Bengal
Feb 28, 2008
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GPRS SERVICE NOT WORKING PROPERLY

I AM USING WB BSNL GPRS FACILITY IN MY MOBILE. BUT THE GPRS FACILITY NOT WORKING DURING 5 PM TO 10 PM. I PAY MONTHLY RENTAL 199+ TAX WHETHER I USE IT OR NOT. MY CONNECTION FROM COOCH BEHAR TELECOM DIST OF WEST BENGAL....
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B
Baskar
from Mumbai, Maharashtra
Feb 28, 2008
Aug 23, 2022
This thread was updated on Aug 23, 2022
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Delay in installing new connection

Sir,

I requested a new land line connectionon on 29/01/08 . Till now I have not got the connection, staying in Vadapalni. Couple of times I met the corresponding officer in the Kodambakkam exchange. But poor response from the officer and it is of no use. No proper answer from them. I am afraid till how many days it will take to get the connection. But in other places people get the connection quickly.

I am very...
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N
NILAY DESAI
from Surat, Gujarat
Feb 28, 2008
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USAGE DETAIL NOT PROPER

My broadband plan is "bsnl home 500 C" As per plan

1 . Night Unlimited[protected] Hrs) Available . But Usage calculate free MB also. So that ,One cannot find proper usage.

2. If Internet start 7.00 AM stops 9.00 AM Usage calculate total MB. As per plan usage must show 7.00 to 8.00 AM and 8.00 TO 9.00 AM diffrent. BSNL authoriy give nonsence reply that I had to restart modem at 8.00 AM....
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