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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jan 28, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 791

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P
Pavan gangwar
from Delhi, Delhi
Mar 21, 2008
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Bsnl life time sim validity expire

My friend have life time validity sim of BSNL.He recive message from BSNL Save your talk value Recharge in one or two days.He reacharge with 56Rs. TOPUP but his service expire.When
he complaints at costumer care ha say Minium 200Rs. TOPUP required But it is not maintion in Previous message.
Mobile no. is [protected]...
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P
Prof. Ivan Khristo Masih
from Mumbai, Maharashtra
Mar 20, 2008
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GPRS settings failure

Complaints on "Nokia 6630"
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Nokia 6630
Posted:[protected] by Prof. Ivan Khristo Masih [send email]

Full GPRS activated but setting awaited
I have a postpaid connection # [protected].
Full GPRS was activated in the third week of dec, 2007 but inspite of about 10 calls and assurance the setting has been received though I have been billed and...
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S
sumit chhikara
from New Delhi, Delhi
Mar 20, 2008
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BSNL Landline not working properly

my beetel BSNL landline no. ([protected]) is dead from 30 days. i am fed up comlaining in exchange. please do the needful.
my telephone resides in village Ladrawan, Exchange- Bahadurgarh, Jhajjar PIN-124507
Alternate no. [protected]...
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Pallavi Kalita
from Panaji, Goa
Mar 19, 2008
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magic voucher

I purchased Excel Magic 75 on 13March, 2008. According to the plan the call charge during 10pm - 7am should be free for a call to a bsnl land line phone. But I found that it was not actually free when I called to land line phone No. [protected] at about 10-15pm on 18March, 2008. On enquiry, bsnl personnel told that due to technical fault the call is free only for the period 11pm - 7am!...
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S
SREEDEVI MOHANAN
from Anand, Gujarat
Mar 18, 2008
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correction in name

Sir,

I am having a post paid Cellone No. [protected]. My name appearing in the bill as Mrs. Shridevi Mohanan INSTEAD OF correct name as “MRS. SREEDEVI MOHANAN”. No. of letters sent to BSNL authorities to correct the name, but no avail till date. Also for e-bill, I have intimated the ID as [protected]@rediffmail.com. But they sending the mail to [protected]@rediffmale.com.

Kindly take appropriate...
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P
Pramod Narayan Godbole
from Chandigarh, Chandigarh
Mar 18, 2008
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BSML Mobile Advt 1=2 offer

Dear sir,

BSNL Maharashtra gave a big Advertisement in paper (Lokmat dated 18/3)titled EK KA DO OFFER for prepaid mobile phones EXCEL offering double talk time for the cost of voucher for TWO days 18th and 19th March only. I got my phone charged today evening ie 18/3/08 with Rs 500/- voucher but surprisingly I got talk time of Rs 500/- only.

I am unable to understand this. BSNL gave such a big Advt and is...
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R
Rajesh Kumar
from Hyderabad, Telangana
Mar 18, 2008
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Broad band connection not yet provied

Dear Sir,
I have applied for broadband connection on 19th Feb 08. During depositing the money I came to know that it will take 15-20 days at max. But till date I didn't get installed the braodband connection. I have applied for the broadband connection for my education purpose & I am suffering.
Please look into my matter & provide me the broadband fascility as soon as possible.

I will ever grateful...
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G
Guna
from Chennai, Tamil Nadu
Mar 17, 2008
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Phone dead from last 30days!

My landline number is2535366. this was cancelled on 2007 itself. but now they send the register letter for not paying the bill amount in[protected]. whats all this .actually they cancelled my landline and i returned everything . my family is not in the sititution to pay that huge money. please verify and confirm .Due to this problem my parents are in trouble... please help us... please....

i am waiting for your reply... please...
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V
vaibhav deshmukh
from Nashik, Maharashtra
Mar 17, 2008
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SIM block

i have been trying to block my SIM which i lost yesterday but unable to do so.the caller is calling allthe numbers in the phonebook and harassing us.repeated calls to so called "24365" is useless.the people of BSNL customer service can not speak well they do not know the procedure.
please help me out in this regard.unfortunately the card is postpaid....
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N
Nirmala
from Bengaluru, Karnataka
Mar 17, 2008
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Billing confusions - irresponsible on customer complaints

I hold a post-paid one india sim from bsnl and the nightmare has started by the time i subscribed for bsnl hello tunes. When i unsubscribed, i was asked to send the message and the confirmation message said its done. This is in last october and the payment they take or charge in every month's billing is still not updated. I am charged till this point. Right from feb '08, i was trying to solve this out ( was not in country from...
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S
sanjay rajyaguru
from Arki, Himachal Pradesh
Mar 17, 2008
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spam Sms

i hv 3 bsnl mobiles.. in my family i call to customer care lots of time about my complain of messages about different schmes, ringtones.. and lots of other products. which i not need.. but there are no proper response from them. and they asking different procedure to stop this messages. bt its not working and its also cost me a message charge. too.. so, what should i do..?...
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A
anupsingh
from Sandur, Karnataka
Mar 15, 2008
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not able to connect to broadband

my phone no.is 2257670.i am not able to connect to broadband since two weeks. please send manual help....
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K
Keshava Prashantha
from Bengaluru, Karnataka
Mar 14, 2008
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Poor customer service!

My BSNL landline with telephone number[protected] is not working since past 3-4 days. There is no dial tone nor the instrument rings when calling. I would request the BSNL people to kindly attend this problem at theearliest.

Thanks,
Keshava....
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B
binay kumar singh
from Mumbai, Maharashtra
Mar 13, 2008
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shifting telephone problem

hi i am binay kumar singh, bearing[protected],i ve shifted my house from 'B'narayanapura to 'A'narayanapura
on 1st feb, i had requested them(bsnl) to shift my landline connection which they ve not done yet...
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Y
yateendra kumar pankaj
from Delhi, Delhi
Mar 13, 2008
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recharge voucher is invalid

Respected Sir,

I purchased the BSNL recharge boucher ( si no:[protected]) ON 29.02.08. from shri ram communication cyber cafe shop no.11 f block market alpha-ii, Greater Noida -UP. Since then I'm not getting the recharge value on my mobile and on rechaging properly the screan of mobile shows "the boucher is invalid" I contacted the costomer centre, B.S.N.L. office at dadri, and the shop owner a lot of...
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A
arun1arun
from Bengaluru, Karnataka
Mar 12, 2008
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Disconnection

Due to some unavoidable reason I am unable to continue my broadband connention

Several times Broadband line disconnected without any reason , complain given to Sec-19, Sec-58,Noida. But nobody came for checking or rectifying errors. My business is suffering due to connectivity. So we decided to disconnect broadband line W.e.f 08.03.2008. Telephone Number is[protected]

Please pass necessary orders...
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M
m.dinesh
from Hyderabad, Telangana
Mar 12, 2008
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huge bill-because of plan change

hai members


I am in a huge problem, please help me.I will write my problem in detail,please give me some suggestions.

In november,2007 month , i applied for broad band connection -250 plan
then i called customer care to change my plan, they said they will change the planto 5 combo.
then on in the end of november i clarified that my plan has been changed to 500combo.
I totally clarified...
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V
Vinir Shah
from Ahmedabad, Gujarat
Mar 12, 2008
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Amount Duducted with out information

Dear Sir,

I have always a good amount in BSNL Excel Prepaid mobile, before few days when I try to call I was unable to call. So I contact to the Customer Care about that matter. Customer Care Person asks that the balance is deducted due to not recharge of mobile on time.

I asked him that we didn’t know about the date of expiration and we didn’t have any information of expiration by SMS or call....
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P
phani kumar
from Mumbai, Maharashtra
Mar 11, 2008
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Detailed Bill of prepaid mobile

i need detaile bill for prepaid mobile connections [protected]...
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P
PKG Nair
from Turaiyur, Tamil Nadu
Mar 11, 2008
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excessive bill in a particular month

To,
The Account officer ( TR – III )
O/o GMTD
BSNL, BSNL Bhavan
Vellayittambalam, Kollam . 691012
Sir
Sub : Excessive bill generated in the broad band – during December 2007
Ref : i. Con.No.105149, Bill No. 19039231
ii. My earlier complaint registered on 21.1.2008
With reference to the my earlier complaint, I may inform you that, I have...
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