Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

1
Updated: Nov 25, 2025
Complaints 10843
Resolved
1835
Unresolved
9008
Contacts

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 538

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sijomon
from Calicut, Kerala
Dec 5, 2008
Resolved
Report
Copy
Resolved

Respected sir,

I wanted to book a railway reservation ticket from Hosur to Ernakulam
on 07/12/08.My account id on IRCTC is sijomon3.
I have tried to book the ticket through my SBI ATM -cum debit card on
01/12/2008, but all the transaction has failed. When i have checked my
account Rs 1327.00 is debited from my account and ticket didn't
booked.And i successfully booked after 15m, Rs 1317.00 is debited from
my account two times.. Till today not refund Rs. 1327.00 .

I have attached here with the copy of ATM statement.The transaction
dated 01/12/2008 .Please look to it and cater to the problem at the
earliest possible.




Regards,
Sijomon ND
Nedumpuram (h)
meladoor .po
mala
680741
thrissur(dist)
kerala
Aug 13, 2020
Complaint marked as Resolved 
hey buddy,
the same thing happened to me just 2 mins ago ... but i haven t checked my balance got deducted or not ...

did u get ur money back .. ???

looking forward to ur answer ..

plz help .
Today i reserved 3 sleeper class tickets in e-booking. 1st time the money is debited from my account. but after 3sec the message comes your transaction is failed. In that only Transaction ID is given. i.e [protected]. I think some where mistaken in processing. Then i tried next time in this time ticket issued. But this time also money is debited.
But 1st time ticket is not issued. How would i get money back in to my account. In my account there is 2 times debited the money. I didn't receive 1st time PNR number. Please take action and add money in to my account.

G N M RAO
[protected]
DearSir,
My name is Ravi Mishra AND i was trying for e-ticketing but I did not recieved any ticket and the amount was reduced from my account(charged) Rs. 977/- only from my SBI Debit Card.
Reservation was for 01/06/09 & the Train number was 3050 from lko-kolkata.

Kindly help me in this situation, if it's possible kindly mail me
1. PNR No. [protected] Trasnsaction ID [protected] dt. 24/07/2009
1. PNR No. [protected] Trasnsaction ID [protected] dt 24/07/2009

This e-Ticket already cancelled and not refund transffer my SBI A/c.
Helpful
Found this helpful?
4 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Puneet Kumar Audichya
    from Pune, Maharashtra
    Nov 29, 2008
    Report
    Copy

    Dear Sir / Madam,

    After several phone calls; still I am in same place. Nobody is answering for refund for the tickets which I have booked through IRCTC. Today I have called to ph:[protected]; and received new way to get the money that I should send a mail to new mail id. Before one month back I was getting the answer that after 3 months automatically I will get the money in my a/c. Still I have not idea for my refund.

    Ticket Details:-
    After chart preparation the status of the above ticket is given below:-

    Sr. No. Name Age Sex Status (After Chart Preparation)
    1 PUNEET AUDICHYA 29 MALE CONFIRMED
    2 SHIKHA AUDICHYA 28 FEMALE WL/1
    3 NANDINI AUDICHYA 62 FEMALE WL/2

    Photo Identity Card Details

    Type No. Issuing Authority
    PAN Card AGZPA7345R INCOME TAX

    Please note the E-Ticket details:-

    Transaction ID [protected]

    Train No. 2952

    Train Name Mumbai Rajdhani Express

    Class 2A

    PNR No.[protected]

    Date of Booking 02/05/08

    Date of Journey 27/05/08

    Date of Boarding 27/05/08

    From New Delhi (NDLS)

    To Vadodara (BRC)

    Schedule Dep. 16:30

    Total Fare Rs. 4115/-

    IRCTC Charges Rs. 30/-



    Kindly help me!!!
    i booked a ticket by irctc and makes the payment through sbi debit card which transaction no is [protected] train no 181102 but i unable to geting the ticket please send it through my e mail address [protected]@gmail.com.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      nakumar
      from Bengaluru, Karnataka
      Nov 27, 2008
      Resolved
      Report
      Copy
      Resolved

      PQWL is bogus and it doesn't move at all. I booked my ticket in Lalbagh express from Katpadi to K.R. Puram, 10 days before. The status of PQWL at the time of booking is WL 50/51 and the same status is shown today also.

      So, what I understood is PQWL is bogus. I don't understand this concept, why do you need PQWL? There should be only one GNWL? general wait list and should be served based of FOFS (first come first served basis).

      This is really pathetic, indian railways needs to think of this and change the system as soon as possible.
      Aug 13, 2020
      Complaint marked as Resolved 
      hi same problem.i have also reserved my ticket before 15 dayswith pqwl 6 and same status today.what is this pqwl plz tell me.
      Hi
      Same problem here...I have booked ticket 2 months later and then status was WL9 and now the status is PQWL8.

      Cheated — Cheated By Railways

      Indian railways is the biggest fraud. I was 100 kilometers away from the railway station and I was to board tihs train. After caling the 139 number and the customer executive told me status is WL 37 two hours after train had departed from originating station and I still dont have refund by Railways, THE BIGGEST FRAUD IN INDIA. MR LALU DONT CHEAT POOR INDIAN CITIZENS.

      TDR : Chart preperation is supposed
      to happen 4 hours before the s
      tart of train. I had checked t
      he pnr status by calling 139 a
      nd was given status as WL 37 a
      t 2:30 PM on the date of trave
      l & decided to travel by ksrtc
      and cancel ticket later.Need
      refund pls
      TDR Status : CCM Registered
      Reference No : ekt[protected]
      TDR Filing Date : 06-Feb-2009
      Refund Status : Refund under Process
      Refund Date : Not Available
      Refund Amount : Rs.0.00
      hi...
      i also got the PQWL status ticket .
      will it be conformed?
      I 100% agree to the comments made about PQWL. It is bogus at all.
      Hi
      Booked ticket 2 months back... almost for 15 days it shows same... WL...
      Yes it is bogus. Indian railway is fooling people by taking money in advance for 90 days or so, earning interest on it and then returning the money to public grabing teh interest and clerical charges taken from passengers. That's why Lalu made railway to run in profit, sucking hard earned money of poor indian people.
      I also agree that PQWL is a bogus scheme and fooling the public and making profits for the railways and helping the TTE to earn illegal money. Even though a berth is allotted it is mandotrily in the side middle berth, the traveller will almost die of suffocation.The reason for making profits does not mean to trouble tghe travelling public. The Railway Minister should be alloted side middle berth on a night journey before introduction in the railways. I hope the system of PQWL and side middle berth will be removed in the intrest of tghe travelling public.
      I also agree

      Indian Railway Booking — Indian Railways squeezing passengers for its profit

      Dear Sir/Madam,

      It's a mass complain against Indian Railway Tickect booking and availibility System and also the horrible position of public travelling on extra side births provided.
      Complains are herewith:-

      A]. Maximum number of tickets are being diverted to Tatkal quota.Just see for an example at the current situation today the 30th May 2009 time at 3PM wherein wait list is showing sky high of the given train:

      Train No Train Name Date Source Station Destination Station Class
      2842 COROMANDEL EXP 03- Jun- 2009 MAS HWH SL


      Status Report

      Serial No Date Status
      1 3- Jun- 2009 WL 226/WL 117
      2 4- Jun- 2009 WL 227/WL 86
      3 5- Jun- 2009 WL 221/WL 114
      4 6- Jun- 2009 WL 304/WL 204
      5 7- Jun- 2009 WL 262/WL 157
      6 8- Jun- 2009 WL 324/WL 248

      At the same time if I select Tatkal, the online picture is :-

      Train No Train Name Date Source Station Destination Station Class
      2842 COROMANDEL EXP 03- Jun- 2009 MAS HWH SL

      Status Report

      Serial No Date Status
      1 3- Jun- 2009 AVAILABLE- 0075
      2 4- Jun- 2009 AVAILABLE- 0163
      3 5- Jun- 2009 AVAILABLE- 0291
      4 6- Jun- 2009 AVAILABLE- 0291
      5 7- Jun- 2009 AVAILABLE- 0291
      6 8- Jun- 2009 AVAILABLE- 0291

      In the given situation either the journey of the intended passenger is uncertain or else he have to shell out more money from his pocket to get a confirm ticket.This is totally unfair.Literally you cannot find vaccancy in normal quota.[Then why Railways is saying that they have not increased the fare and though they are in so much of Profit.]That is another way squeezing public technically.An amicable resolve to be sorted out immediately on this matter.

      B] Regarding Three births alloted to all the Bogies:

      It's a very very tough situation for the passenger travelling with the 3rd birth in the side row of the bogie.He is like an untouchable to his co-passengers.Neither he can sit on the side bearth seats and nor people inside the births let him sit properly where he/she is entitled to.Practically a long journey from 9AM to 9PM [ 12hrs.] accomodating in a birth is too strain task for all four passanger sitting in a single berth besides, other three are also deprived of comfort for the one added.Just think for a ladies passenger carrying a Baby on that berth !!! Can the policy makers allow their family to travel in such a horrible cell !!! Where is the public amenities and caring ? Just take a public poll while travelling in those bogie[ better say, cell] and you will find them not less than crying.
      Hope you can look into this matter for the mass ingorant Indian public who can only afford to travel on Trains.
      Thanks & Regards,
      Naresh Rathi
      www.FlowersChennai.com

      Indian Railways — allotment of side berths in railways

      I booked a ticket through internet in 6526 kanyakumari express for a journey on 1st july. The availability at the time of booking (10th june) was 292 berths. I gave my preference as lower berth. After the payment is made the allotment of berth is sm 80. For aged people getting into that side berths is very painful. Why such allotment is made when there are 292 berths available. Any berths other than side berths would have been ok. This is the third time it is happening to me. I had to cancel the tickets everytime thereby losing money. At the ticket booking counters they can see which are available berths, so that the customer can take a decision whether to book or not. Why this facility is not availble when you book through IRCTC in the internet.
      The then Railway minister had announced more than 6 months back removing the side middle berths. The side middle berths are continuing in 2nd class sleeper.Is there any hope for a change in the system so that the customer can have a choice of berth instead of alloting some berth other than preferred.
      pskumar

      Irctc Indian Railways — Wrong deduction

      Dear Concerned Authority,

      I have booked a ticket on 25-Dec-08 on tatkal but at that time it has not shown as booked, so i have booked again. but after one hour i noticed that it has booked twice. And it has charged to me twice. Then i have cancelled it and they deducted a huge amount they have deducted 5700.00. PNR no # [protected].

      Thanks,
      Manoranjan

      [protected]
      Dear Concerned Authority,

      I was booked a ticket on 22-Jun-09 on. Furder I cancle 1 ticket on 27-Jun-09 for that my a/c get creadited by 351/-. But on 29-Jun-09 my a/c get debited by 612/- again for the same trasation.
      Plz. do the needful ASAP

      Thanks,
      Sayalee
      Wrong deduction
      Dear Concerned Authority,

      I have tried to book the ticket on 29/6/2009 for Pune to Jalgoav, but at first attamt ticket was not booked, and in the 2nd attamt it get booked. but from a/c the amount get didected twice worth Rs. 216.
      Plz refund for wrong deduction.
      Plz do the needful ASAP

      Thankx
      Sayalee
      Wrong deduction
      Dear Concerned Authority,

      I have tried to book the ticket on 30/6/2009, but at first attamt ticket was not booked, and even in the 2nd attamt it was not get booked. but from my a/c the amount get didected worth Rs. 473.
      Plz refund for wrong deduction.
      Plz do the needful ASAP

      Thankx
      Sayalee
      Hi,
      Hi, iam also facing the same problem. I had booked my return journey ticket i(from Ottapalm to Chennai)in the month of 2nd Aug 2009 for the return journey dated 4th sept 2009(Train Name :Alleppey - Chennai, Departure Station - Ottapalam). At the time of booking the ticket my waiting list was showing on WL/2. I was very happy so that my ticket will get confirmed but today dated 22/08/09 its still refelcting as wl/2 in the PQWL. Its really pathetic and cheating by the indian railways. R the small stations is not considered for confirmed tickets. I hope these stations is also in India. Does the Indian govt and Indain Railway minister will look into this. I also agree that PQWL is a bogus scheme and fooling the public and making profits for the railways and helping the TTE to earn illegal money. .The reason for making profits does not mean to trouble the traveling public. Hope the system of PQWL mus be removed in the interest of the traveling public.
      I have booked ticket from delhi to bangalore, there was confirm available 77 ticket, and I booked ticket from delhi to bangalore but boarding from mathura ( next station from Delhi ). they given me PQWL 36 which was waiting at mathura loke RLWL36, so what is benefit for booking from delhi and also they have taken full fare from delhi to bangalore . They are cheating the public.
      By Hearing All These Complaints, Will our Indian Railways Realise Its Blunder?
      i am also facing the same problem! PQWL
      i m also facing the same problem
      yes all you re right ! PQWL is nothing but its fake.You don't go for the next time booking ticket like this. As i also had 2 tickets 1 from KLY(PQWL 3 for AC 3 Tier) and 1(PQWL 78 for SL from DADAR which i did wrong coz i was not aware of PQWL.
      I don't thick my ticket will confirm from PQWL so i canclled both the ticket.

      No one cares about others if you knew the problem so don't again do that mistake what i did and i can say i learnt what is PQWL and RNGL etc

      Something has to be done form the end of RLY department to improve the problem.
      they are cheating the common public,
      I booked a ticket from Bangalore to Allahabad on 20th oct 2009 for the journey date 25th dec 2009
      a well 65 days in advance. I got PQWL 3/ wl 3 and its 23rd today and still it has not moved a single position. While the general waitlist shown at my booking time was WL3/WL3. which as on today stands as WL128/WL88. Since there is huge difference of 40 seats between wl registration and actual wl number i guess my seat would have had got confirmed had it been in general wait list.

      I see no point in these kind of quota if they are to just fool people cause it gives you a big pain in your neck. and you dont know how make last minute adjustment for your travel which you thought would be an easy one.

      Thanks to Indian Railways the airlines and bus industry is minting lot of money for the last minute changed plan for the travel.
      PQWL is pooled quota waitlist. This is the waitlist issued to passengers who book their seats from a station which is not the trains originating station, upto another intermediate station/destination station. A few seats are made available in this pooled quota for such travellers. When the seats are full, then PQWL waitlist begins. This waitlist status will not change till the charting is done. Normally, (in most cases), PQWL 1-2 clears for 2A and 3AC, and goes higher for sleeper reservations.

      Hope this helps.
      I am also facing same problem. I had booked ticket before a month in pqwl. Still it is showing same status as on 1st day of booking.
      what is the mean of PQWL, I am also facing the same problem. I had booked my online ticket on[protected] from Dadar to Patna(5645, Guwahati exp)one month ago still showing the same PQWL 3. so it will confirm or i cancel it, tell me any solution.
      I am unable to understand whether PQWL is for helping public of small station or to use them for clearing waiting list of passengers of Metro stations. Only if this is the main concern of Government then PQWL is good.
      i am now confused for this type of reservation system

      Irctc Indian Railways — Bad food and cheating in quantity

      The food served in Rajdhani expresss 2423 A - down Guwahati Rajdhani, on[protected] was not only unhygeinc and inadequate as per the menu, but the behaviour of the catering staff anf TC was equally anguishing.
      1. They refused to give us the complain book inspite of the fact that 6 people requested for it.
      2. The lunch was not only unhygeinc but also served without soup. Curd was not given during lunch.
      3. In the snacks chocolates/mints were not served. Juice was served normal and not chillled.
      4. The quality of the hot water given for tea making had dust particles and the cups uncleaned.

      The carering manager and the TC said eat whatever is given to you.

      Please take appropriate action agaginst the IRCRC contractor of the train namely RK Caterers. This is a usual practice by RK to cheat. They never provide the complain books.

      Best Regards
      Sanjay K Gupta
      C- 35 FF, JVTS Garden
      Chhatterpur Extension
      New Delhi - 1110074
      M - [protected]

      [protected]@gmail.com
      Indain Railway really cheating the public, This is one of the tool to raise the money from public ...I would like to aware everbody not to take PQWL tickets in any case...It will never cleared ...
      First of tell me the full form of RLGN!
      GNWL!---- And i am not able to understand that why these list not moving although you had booked ticket so much earlier...
      Actully Government is forcing us to book the ticket from its Origin station and boarding you may do from whatever station!
      Means Railway should be given full tkt money irrespective of your origin & Destination station
      BIIIIIIGGGGGGGGGG LOOOOOOOOOOOOOOOOOOOOOT!!!

      Indian Railway — taking more money than actual charge

      sir,
      this is about the demanding extra money by TTE in patna janshatabdi. in janshatabdi of any other route ticket is booked currently on demand. but in patna janshatabdi this is not possible and this lead TTE to take extra money. i faced this two times. they give receipt of Rs.30/- but charge Rs.60/-. this become general practice in this route. when i ask them why they are charging extra money they told lena hai to lo nahi to jao.
      please do some action againt this curruption. which leads trouble to passengers.

      Irctc Indian Railways — Improper allotment of Berths

      Respected Sir/Madam

      Sir we have booked the E-Ticket , for the Train No 2995 /BDTS ALL UDZ Ex at 18:20 Hours on 26/07/2010 for the Month September dated 08/09/10 onLine , To our Surprise it was seen that our all 5 Berths were alloted Side Uppers, inculding Senior Citizens of Age 65 years and 61 years respectfully. It was not only Surprise but also shcoking for us . So had to cancell all our Tickets immediately, So we had to cancell our Trip, The Booking Availability showed was 25 Availble , So we were under the impression that atleast Senior Citizens might have got Lower Berths , We were at the time of Booking asked for the Choice if any, for Berth but to our Surprise it was Side Upper Berths for all as we all are from one family , then too we were alloted all the 5 side Berths. Please u make it note that our cancellation charges of Rs 300 were also shown deducted.

      Indian Railway — berth allotment

      On Nagpur Pune Garibrath train, while booking tickets , the available quota of berths was more than 500.
      I requested to book two lower berths for two ladies aged 50.
      To my surprise we were allotted most inconvinient berths in 3rd AC , numbered 4 and 5, which are side lower and side middle.
      When quota of more than 500 berths is available, with what logic are we allotted these berths?

      can anyone believe that in available 500 berths, 2 lower berths are not available to allot to ladies passanger?

      is the preference not on first come first served basis?

      authority should look in the issue.
      Its a disgusting to take PQWL, even i dont understand the concept behind this. Why indian railway fooling we guys. We book ticket long time back, but still we got PQWL. There should be some action taken against them.

      IRCTC of Govt. of India — Regular and similar problem in rail ticket booking

      Whenever I try to book a railway ticket of Tatkal category or of general category for recent tickets (say, to book ticket after 1-3 days) I found that IRCTC booking service starts malfunctioning. After discussing with others I found that they had also the similar experience and they knew that there was something fishy in this booking events. Is not the repeated occurrence of the same event pointing to a nexus of touts and IRCTC?
      The Indian Railways have found a good way to harress people by introducing PQWL to us..
      It never ever gets confirmed or changed...WTF is this ??
      I have booked my ticket on 10th of Nov last month and it WL 20 now I see the status is 16 PQWL and my date of journey is 23rd Dec, 2010 its almost 45days before but what is use of such booking where the status is not moving at from last 25 days,
      I dont understand why this concept of making no usepassengers in indian railway! railway authorities requested to notice ...ASAP

      Irctc Indian Railways — REFUND OF FAILED TRANSACTION

      I tried booking a ticket from Yesvantpur to H Nizamuddin through IRCTC on 7th Jan 2011, I had tried 2 times but the transcation was not proceeded due to bad server unfortunetly the amount Rs 1471 has been debited from my account I had made calls to the customer care but nobody had picked up the phone. i want to know when I will be getting my refund back. following are the transcation's

      Subodh Pathak
      [protected]

      Transcation ID: [protected]
      Bank: HDFC
      Hi,

      I am also having the same problem as every where it is written some thing like PQWL quota is for intermediate stations. What is mean by intermediate stations and why there is a difference over here. I guess Pune is not an intermediate station and I have booked two tickets. Both are booked under PQWL quota and ticket is not yet confirmed. Before I use to get ticket from Pune as general wait list and now most of them got there ticket confirmed even WL 50. Why there is a difference between me and others having booked the tickets in same platform my ticket is booked under PQWL and others ticket as showing as general WL and it is got confirmed now.
      what is pqwl, it is a confirmed ticket... please confirm me...
      thank you.

      railway ` — to know about pqwl waiting list

      Dear sir, i madereservation from miraj to itarsi, from date 05 May 2011. it is waiting PQWL 1 , But previuos tome i suffred from this PQWL waiting list i caould not confirm me waiting list, why, this time i am also hesitate about the same.
      The complaints are properly shown.What about the action taken-step of the concerned department? Please let me see the status of action taken on these complaints.
      What is this nonsence before booking the e-ticket they are showing the WL and after the ticket is booked they give PQWL of which we are not aware of that means the ticket will not be confirmed in any circumstances and you have to pay the cancellation charges

      Indian Railways — IRCTC food

      Dear Sir,

      While traveling in the Horah Mysore Special train (Train no: 08003) my seat no: A1/ 0046 2 tier AC. PNR.No:[protected].I had ordered for a Veg lunch to the Pantry guy on 26/03/2011. After I had finished the lunch the person (Madhusudhan Mallick) turned up to collect the tray as well as the money. I asked him the charges of the same and was amazed to listen as I was asked to pay Rs.50/- for the food which he provided worth about Rs.25/- only.

      He has supplied only rice ( it is also half boiled), dhal, pickle, paneer masala (2 piece of paneer only).Usually in all the trains Roti, rice, veg.curry, dhal, curd , pickle, water cup will be provided.

      In this train, there was no water provided. No Roti in the thali, No curd & No vegetable as side dish.

      Even supplied food also was very bad quality. The rate Rs.50/- is a price fixed by IRCTC or any corruption is going on?


      I hope railway will take stern action to stop these kind of filthy behaviour/services given to customers.

      These small impediments should be completely stopped so that the high level of service and standard of the Indian Railways can be maintained. Also the efforts of the Railway Ministry to make it one of the biggest and most customer friendly service can be achieved.

      Being an responsible citizen of our country I presume that it is my duty to bring to your notice these issues to help you to help us to make better and efficient railway.

      Please set an example so that each and every person attached with the Railways thinks twice before doing any wrong to any customer in terms of service or behaviour.

      Hoping for some urgent action in the above matter.

      Regards,
      Dhanasekaren
      Mob:[protected]
      Email: [protected]@gmail.com
      Showing waiting list PQWL38, and my journey date is 02-May-2011 so it will confirm or not?

      Suggest me should I cancel this ticket.
      A Pooled Quota Waiting List ('PQWL') is shared by several small stations in a particular region. E.g., Tiruppur, Salem, etc., share in the quota and wait list for some trains originating from Trivandrum or Mangalore. As another example, the 2723 Andhra Pradesh Exp. has three quotas, for Secunderabad - New Delhi, Secunderabad - nagpur, and Secunderabad - Bhopal. There is also a pooled quota for passengers travelling from Secunderabad to stations beyond Bhopal but short of Jhansi. If this quota is exhausted, a passenger is placed in the pooled quota waiting list. Pooled Quotas normally operate only from the originating station of a route, and there is only one Pooled Quota for the entire run. The Pooled Quota is intended to be utilized by passengers travelling from the originating station to a station short of the terminating station, or from an intermediate station to the terminating station, or between two intermediate stations. Such remote location quotas are also provided when there is a very strong demand for the train in question, because of which, without such additional quotas, all seats or berths might be fully consumed by passengers from the originating station leaving nothing available for those wishing to travel from intermediate points. Vacant Pooled Quota berths are automatically tapped by the PRS for booking end-to-end passengers. Passengers in the Pooled Quota Waiting List are cleared against the vacancies in the earmarked Pooled Quota only, or against General Quota vacancies available at the time of charting.So no Cheating...change the typical Indian attitude...say I am the most intelligent and others all are fools.

      Irctc Indian Railways — not getting TDR refund

      I have filled the TDR for the PNR no. [protected] on 30th sep. 2010. still i am waiting for my refund already 8 months over . many times i have communicated to customer care IRCTC by E- mail but always i am getting same reply "forwarded to railway dept. when refund will come it will credited to your accound". what nonsense the people doing who are sitting there in IRCTC.
      a worst case.
      My journey is on 9th August and it is showing following status..What does this mean? Will it get confirmed or not ?? Or, shall I just go for airlines after cancelling these:

      B1, 32, PQ CNF
      W/L 2, PQWL W/L 1
      W/L 3, PQWL W/L 2

      Its not moving since 3 months... Somebody please suggest ????
      yes, i agree with complaints, yesterday i suffer by harrashment by indian railways by PQWL in train no.11028 chennai mumbai mail dated 15 August 2011 18.25 departure from solapur jn.
      and also 12701 hussainsagar express dated 13 August 2011 01.25 departure from pune jn. there is also PQWL quota on my reservation ticket which is booked before 7 days.
      so, i lodged my complaint.
      pune 16.08.2011.

      Irctc Indian Railways — amount deducted but ticket not booked

      Pnr Number: 0
      Transaction ID: [protected]
      Train No: 12798
      Train Name: VENKATADRI EXP
      From Station: (TPTY) To Station: (KCG)
      Date Of Journey: 20-Oct-2011
      Class: SL
      Boarding: (TPTY)
      Resv Upto: (KCG)
      Date Of Booking: 06-Sep-2011
      Total Fare: Rs 1586.00

      please tell me how can i get back my money from irctc indian railways
      amount deducted from my bank account after that step next window not came and ticked not booked but my account in hdfc bank they deducted my account with above mentioned amount
      I am also facing same problem. I had booked ticket before a month in pqwl. Still it is showing same status as on 1st day of booking.
      Every time same problem with Falaknuma, from sec to vzm. Last minute have to go for tatkal/ bus. I have doubt on IRCTC thre might be a chance that IRCTC joined with brokers/agents as am facing this problem since 2009.
      They are'nt selling product at the right cost
      i have booked my ticket on 19/04/2012 from sevagram to varanasi for 08/06/2012 in and it shows PQWL/1.WILL THHIS TICKET WILL CONFORM OR NOT or should i cancle my ticket? and WHAT DOES MEAN BY POOLED QUOTA WATING LIST? PLEASE CONFORM
      Indian railway is looting the normal passenger/people of country by making such laws which are profitable for an organization ie for railway by fooling the citizens. Can any body plan journey before 4 months? I don't think so? but if you go to indian railways reservation counter and asked for reservation for one month in advance, " he will tell you that it's waiting list, do you want ticket. Special it gives too much loss to personnel of Indian Navy because people never get leave granted 02 months in advance therefore they are never ever able to get confirmed ticket
      I do not understand why the railways have to provide Pooled Quota when General Waiting List could be provided for at the starting point of a train.
      Am also book a ticket now it is PQWL3, 4, 5 it will be confirm or not plz respond
      I have also faced the same problem like I have booked a ticket in YPR-HWH express when the reservation use to start means 90days before. I got a ticket having PQWL/1.
      I was not knowing about what is this bogus thing PQWL. I thought of that it will be confirmed.
      But at the time of journey from the Boarding point itself the TTE didn't allow me to step into the train.
      So IRCTC department should have to look into this matter and should remove this bogus things
      I booked my tickets 3 months 10 days before the date of journey from bangalore to vizag. It was PQWL 58.. when the time came for journey, it moved to WL/25. I think, PQWL is cheating concept.
      I also encountered the same problem, PQWL is absurd. The intermediate stations traveling public also make the same payment as long distance travellers, then why this discrimination.

      Irctc Indian Railways — REFUND OF MY TDR FILED TICKET

      MY REFUND PNR NO [protected]JOURNEY DATE 26TH AUGUST 2012 TDR FILED BUT REFUND NOT RECEIVED TILL DATE.

      RECEIVED AN EMAIL FROM RAILWAY THAT NO REMARKS IN CHART .

      D V.ISHWANADHAM

      [protected]
      i have taken ticket from kanpur to kalyan. it was pooled waiting 4 third AC at the time of booking somewhere 30 days prior. but its same when i m checking 2 days before travelling...

      its shocking to me.

      can some body suggest me abt this pooled waiting?

      Indian Railways — pooled waiting

      i have taken ticket from kanpur to kalyan. it was pooled waiting 4 third AC at the time of booking somewhere 30 days prior. but its same when i m checking 2 days before travelling...

      its shocking to me.

      can some body suggest me abt this pooled waiting?
      I have booked 2 bearth tickets in train no.17014 .Both tickets have PQWL5 & 6 status.I have booked
      tickets before 7 days from the date of journey.Is there any possibility of conformation or not ?
      Vijaykumar Mishra.
      [protected]
      I have book online through IRCTC tickets from trivandrum to Vasai road in Trivendrum Rajdhani. While booking there was 90 seats available at the opening time 8:00 AM before 60 days.
      When I got tickets after payment it was PQWL 50. Actually i dont want WL tickets but within minutes its happened. Now i have to pay Rs. 140 for cancellation for 4 person.
      While manually booking this can be avoided easily. Some thing has to be done in this regards.

      IRCTC — login problams

      My user Id BIRE12SING and password Boo116 I am do not Chang my password but invalid user name password login problems so give me my Password plz

      Reservation problem

      I booked 5 tickets with 2 middle, 2 lower and 1 side lower breath. But after payment I received confirmation seats with 2 middle and 3 upper breath in same coach. Is there any way to change the breath

      reactivate my userid

      Please reactivate my userid. userid is satishdwh8 thanks in advance. satish.

      FORGOT USERNAME AND PASSWORD

      I have forgot my IRCTC username and password. My mobile number is [protected] My mail ID is [protected]@yahoo.com, Plz send me my user id and password regards Dipti

      Past Booking History

      Dear Team, Im unable to see Past Booking History through online account.COuld you please resolve this one. Thanks! Phani!

      i cant book my train ticket through irctc new generation

      My user name is klmarun, i cant book my ticket through irctc.I was changed my browser also, but no change so far,

      TDR Filed but no refund

      Hi Team,

      This is to bring to your notice that my amount has not been refunded even if I have cancelled my confirmed tatkal ticket (PNR no: [protected])18 hours before train departure. Also, I could see some no real option for us to raise a complaint in case of dispute at our irctc website.

      Regards,
      Amit
      Helpful
      Found this helpful?
      72 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        1
        11111asdas
        from Karaikal, Puducherry
        Nov 26, 2008
        Report
        Copy

        This is to bring to your notice that most of the registered IRCTC stalls set up at railway stations all over the country sell all packed items at rates well above the MRP. This is an illegal practice and strict action must be taken against the defaulters who are taking advantage of and fleecing consumers who most of the time are in a hurry and don’t have the time to object.

        While traveling along the Chennai-New Delhi rail route on the Tamil Nadu Express twice over the last week, I made it a point to check the various stalls on the platforms and found most of them following this practice. These include Stalls No. 5 and 8, on platforms 2-3 at Nagpur Station. Ironically, these stalls have printed on them in BIG BLUE BLOCK LETTERS STATING "PACKAGED DRINKING WATER AND PACKED ITEMS SOLD AS PER MRP" but what they end up doing is making a complete mockery of this proclamation. A packet of "Hide and Seek" biscuits which is printed MRP Rs.15 is being sold at Rs. 17 at these stalls and even at Rs. 20 at some stalls at other stations. When the attendant saw me taking down the stall number, he relented and started offering the same at the printed price! The same was observed at the Rail Aahar stall in Warangal (South Central Railway).

        Please ensure appropriate action is taken against the persons concerned.
        Dear Sir,

        Your IRCTC Railway canteen running in our National Railways food is not quality and we are suffering a lot of time on journey.So.consider this message and do the needful.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Biresh Patel
          Nov 20, 2008
          Resolved
          Report
          Copy
          Resolved

          Dear Sir/Madam,

          I had booked a Train Ticket for Travel on 02/5/2008 from JHARSUGUDA JN (JSG) To YESVANTPUR JN (YPR) in Train No 2889 having Pnr Number: [protected]. I was on time at the station on the date of Travel. Due some reason the Train was cancelled at JHARSUGUDA JN (JSG) station and it was diverted through BHUBANESWAR-PALASA-VIJAYANAGAR.

          As per the Indian Railways rule I initiated the refund process of my Ticket fare amount of Rs 2531.00 on 04/5/2008 and it was approved by IRCTC and they send it to India Railways for further approval. I was intimated that the refund will take time of 90 days or more. But it is very surprising that after 6 months also I have not received a penny.

          On this I had visited the local IRCTC Office located at 2/2 CB ROYAL BUILDING, Dr. Rajkumar Road, Rajajinagar, Bangalore – 560010 on 25/10/2008 and meet with Mr. N. Jayachandiran to settle my refund. Even his commitment of 15 days has over for the settlement and now he is also helpless with his higher management level influence to Indian Railway.

          On this I would like to take Legal Action against IRCTCIndian Railways and file complains at District Consumer Disputes, Bangalore for the early refund. I would like to request you to please help me and please let me know the necessary steps or document if any that required to take my issue for further. I am giving TDR details below. Please find it.



          Thanks & Regards,
          Biresh Patel, Bangalore
          Mobile: 0-[protected]

          TDR Details

          Transaction Details
          PNR Number [protected] Booked On [protected]
          Transaction ID [protected] Ticket Type eticket
          Class 3A Internet Service Charge Rs 25.00
          Date Of Journey 02/5/2008 Ticket Charge Rs 2506.00
          Bank ICICI Total Rs 2531.00
          Train No 2889 Railway Zone SWR
          From Station JHARSUGUDA JN(JSG) To Station YESVANTPUR JN(YPR)
          Quota General


          Reason For TDR : ON-REQUEST
          TDR Status : Admin Approved
          Reference No : 100040.0
          TDR Filing Date : 06-May-2008
          Refund Status : Refund under Process
          Refund Date : Not Available
          Refund Amount : Rs.0.00
          Aug 14, 2020
          Complaint marked as Resolved 

          IRCTC, Indian Railway — Ticket refund of canceled train

          I booked four tickets from Sealdah(Kolkata) to Kanpur vide PNR No.[protected] dtd. 29th May 2008 but train had been canceled from railways side without any intimation. I booked tickets from NET so I mail to IRCTC for my booked amount but first they asked me that amount will be refuned within three months but now they are refusing to give me refund.
          So pls help me in this matter.

          Regards
          Mayank Kumar
          before 8 months my ticket was in waiting.I was surrendered my ticket for cancellation, but due to failure of link they were unable to refund the money.they gave me one application form and said that fill it and send to ccm refund, calcutta.
          But yet i did`t get response from them.The ticket was of amount Rs1300/-
          now what should i have to do.
          can any one can tell .
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            namitk
            from Mumbai, Maharashtra
            Nov 16, 2008
            Resolved
            Report
            Copy
            Resolved

            I am currently travelling from Jabalpur to Mumbai - LTT by Train No.1066 and this mail is wrritten from train itself.

            after boarding 1066 around 11.30 am today it took me more then 3 hours to find a attendend who was missing from the compartment with the help of ticket collector.

            His name is R P Singh reports to Thane station dosent even carry a valid ID card issued from railways.

            Very unproffessional attitude when asked was told he was having his luch since last 2 hours.
            and he is unable to provide Bedding and bed sheets to me or anyone nothing left in inventory.

            The i asked for pantry supervisor who came his name Tufhel Khan reporting to Dadar station railway ID no.A328583

            He is also not in a position to answer why they are not having enough bedding sets for passengers. He says they are not being provided with enough material when they start for new journey.

            I would like to complaint against this unproffesional attitude and negligance of duty.

            and would like to know about the nesessarry actions taken against the same.

            Regards
            Namit Kapoor
            PNR NO.[protected]
            Journey Date - 16 Nov 2008
            Aug 13, 2020
            Complaint marked as Resolved 
            I am currently travelling from Ghty to New Delhi by Train No.14055 and Railway alloted to me seat no 49, 50 in B-3 but ID lost during the travelling. TT chacked my ID and not found . I requested to TT that my ID is lost but TT not agreed . During the checking ATM Card show by me but TT FINED ME two Ticket .

            I would like to complain against the above TT and kindly refund my money PNR No [protected]
            The details of my TICKET as under:
            Transation ID- [protected], PNR No [protected] date of booking - 28.03.11
            Journey date 26.03.11
            NO TICKET BOOKED--MONEY DEDUCTED FROM BANK ACCOUNT
            NO TICKET BOOKED--MONEY DEDUCTED FROM BANK ACCOUNT
            transactiion id: [protected] deduced rs:11.03
            transactiion id: [protected] deduced rs:580.0


            An amount is deducted from the account but ticket didnt get booked.but when i saw in booked history

            My communicational id is [protected]@gmail.com
            My phone no: is [protected]

            please reply me immediatley.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shriya Shah
              from Mumbai, Maharashtra
              Nov 14, 2008
              Resolved
              Report
              Copy
              Resolved

              I had booked three tickets on Goa Express (04.11.08), (PNR [protected]), which were wait listed at the time of e-booking. On the day of departure I found that none of them were confirmed. I was told that the money will be refunded automatically to my bank account.
              There has been no response from irctc till now. All my e-mails to them go unheeded. Their Delhi no. which is not even toll free is never picked up and when they do, another telephone no. is given which again is never answered.
              Could anyone in the Railways stand up and take action?
              Aug 14, 2020
              Complaint marked as Resolved 
              I had booked a e ticket in train no 6518 yesvantpur express on 30th Nov.2009 which was waitlisted and was not confirmed. When I tried to cancel the same I got the message that waitlisted ticket can not be cancelled.
              The details of PNR No. and other particulars are given below.
              PNR No: [protected]
              Transaction ID: [protected]
              Since I could not perform the journey on the sheduled day, the ticket amount to be refunded soon.
              I had booked a e ticket in train no 6518 yesvantpur express on 30th Nov.2009 which was waitlisted and was not confirmed. When I tried to cancel the same I got the message that waitlisted ticket can not be cancelled.
              The details of PNR No. and other particulars are given below.
              PNR No: [protected]
              Transaction ID: [protected]
              Since I could not perform the journey on the sheduled day, the ticket amount to be refunded soon.
              I had booked a e ticket for train no 2126, Pragati express ( Pune - CSTM ) on 10th Dec.2009 which was waitlisted ( PNR No.[protected] dt 13.12.09 ) and was not confirmed. When I boarded the train in General unreserved compartment, TT told me to buy New ticket, since WL ticket does not hold good for travelling !!!
              I had NO option than to buy new ticket in a hurry and board the train. If there is any rule like this, it must be scrapped at once.
              It's surprising that when I am having WL ticket, why should I buy new ticket ?
              I want to know whether WL ticket is valid OR not in such a case ?
              Waitlisted e ticket not taken as valid ticket to journey ..! ! !
              I was travelling through my e ticket from Pune to Mumbai by Pragati express (No 2126). My PNR no was 852 .5091423 dt 13.12.09
              I was having a waitlisted ticket with waiting no 34 in Second sitting class.
              When TTE approached me, he told me that the W/L e ticket is not valid and I need to get the new ticket with the dues.
              He took bribe from me for the allotment of the seat that too in the sitting coach. I am a women of 65 Years age .
              IRCTC should write it clearly on the ticket that the waitlisted ticket is not valid for journey morever if the ticket is not valid they should not issue the waitlisted tickets.
              Also, why one should buy New ticket again standing in Queue ?
              This doubles the IRCTC work as well as inconvenience to passengers. This rule is totally Funny, Illogical and disheartning...!!! It is No where indicated in IRCTC web site, How many days in advance one can buy Unreserved ticket.
              -- by Mrs . Kishori Dange P.[protected].
              IRCTC has one of the worst service u can imagine in your wildest dreams. Absolutely pathetic, i had some problems and all the nos showing in the website has no answer nor are the emails ever replied. We need to drag them to the consumer court for this service not to speak of there catering services its just disgusting to eat such unclean and unhigenic food.
              Same with the linen provided to the passengers in AC its dirty better they dont supply they charge us and provide the same linen which the earlier passenger used, disgusting.
              sir.

              I had booked a ticket from mumbai dadra to delhi for garib rath train . but it was not confirmed . then we traveled by the same train but we were not provided any seat ...can any kind of refund in such cases is possible, please email me ...


              thanks
              i have booked a e- ticket for anga exp for the date 16.06.2010 from asansole to yeaswantpur [asn-ypr].
              the pnr no is [protected]
              there are four passenger on this ticket, of which two get confirmed while other two are still waitlisted after chart preparation.
              what amount i will get refund?


              sir my other ticket is booked for jansatabdi exp from htz to hwh for the date 19/06/2010
              train is cancelled what amount i will get as a refund?
              the pnr no is [protected]
              i have booked ticket to travel from kannur to trichur. it was still w/l 15 and 16 even after chart preparation.i thought that
              i may get the full amount refunded. but i received only Rs.75.00 out of Rs.146.40, the ticket charges.
              i did not able to travel and also i lost an amount of Rs.71.40.

              even after the inconvenience of not confirmation of ticket, they are taking the money also from people. is it the right things
              i do not think so. RUBBISH
              Helpful
              Found this helpful?
              8 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AMARESH KUMAR
                from Sambalpur, Odisha
                Nov 8, 2008
                Resolved
                Report
                Copy
                Resolved

                sir,
                I have made two transactions on 8-11-08 as per the detail below but my account has been debited thrice of Rs 2271 each by irctc side. The actual amount to be debited was of Rs 2271 each for the two transactions i made on 8-11-08 as per the detail below but it has been debited thrice from my acoount on 8-11-08 . please look after this matter and cancel on one transaction of Rs 2271 which has been iilegally made by irctc.The two transactions done by me on 8-11-08 are as follows.

                1) Pnr Number [protected] Transaction ID [protected]
                Train No 2820 Train Name ORISSA S KRNTI
                From Station NEW DELHI(NDLS) To Station TATANAGAR JN(TATA)
                Date 25/11/2008 Class 3A
                Boarding NEW DELHI(NDLS) Resv Upto TATANAGAR JN(TATA)
                Quota General Booked By

                Ticket Details
                S# Name Age Sex Berth Preference Senior Citizen
                1 AMARESH KUMAR 40 Male Middle
                2 ROSY KUMARI 34 Female Lower

                Payment Details
                Payment Option SBI Debit
                Ticket Charge Rs 2236.00
                Internet Service Charge Rs 25.00
                Total Rs 2261.00

                2) Pnr Number [protected] Transaction ID [protected]
                Train No 2801 Train Name PURUSHOTTAM EXP
                From Station TATANAGAR JN(TATA) To Station NEW DELHI(NDLS)
                Date 22/11/2008 Class 3A
                Boarding TATANAGAR JN(TATA) Resv Upto NEW DELHI(NDLS)
                Quota General Booked By

                Ticket Details
                S# Name Age Sex Berth Preference Senior Citizen
                1 AMARESH KUMAR 40 Male Middle
                2 ROSY KUMARI 34 Female Side_Lower
                Payment Details
                Payment Option SBI Debit
                Ticket Charge Rs 2236.00
                Internet Service Charge Rs 25.00
                Total Rs 2261.00



                The two transaction should be of the above amount but my SBI card no[protected] is showing three transactions of Rs2271 on 8-11-08.please look after this matter and cancel on one transaction of Rs 2271 which has been iilegally made by irctc.

                Thanking you

                Dr. Amaresh kumar
                lecturer, NIT, Jamshedpur
                Aug 14, 2020
                Complaint marked as Resolved 
                i have booked a e ticket from khurda road to ahmedabad on 14 feb 11. amount of 1427/ has been deducted from my SBI saving a/c, but no ERS has come out/ no ticket has been booked. when i checked my banking transaction it shows, REF. NO. [protected]G42278204 TRANSFER TO[protected] SBI IRCTC COLLECT. PLS HELP ME HOW I WILL PRINT MY E TICKET. I DO NOT WANT TO EVEN CANCEL MY TICKET
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  satish b. parmar
                  from Mumbai, Maharashtra
                  Nov 8, 2008
                  Resolved
                  Report
                  Copy
                  Resolved

                  irctc e-ticket
                  transaction id [protected]
                  pnr no. [protected]
                  t.no. 6339/nagarcoil exp
                  date of journey 19/10/08
                  class sl
                  date of booking 17/10/08 02:43:41
                  date of boarding 19/10/08
                  from dadar (dr) to pune jn (pune)
                  quota : general
                  fare rs 363
                  adult 1 child 2


                  complaint : item no. 2 and 3 age 7 yrs were charged full instead of half fare as child ticket
                  plz advise soon, how to get refund if admissible
                  thank you
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rahul kalra
                    from Abohar, Punjab
                    Nov 3, 2008
                    Resolved
                    Report
                    Copy
                    Resolved

                    deducted more money on cancellation of e ticket
                    i booked the e ticket of my uncle from irctc.com
                    from H NIZAMUDDIN(NZM) to ERANAKULAM JN(ERS) in tatkal for the date 6/11/2006

                    but due to some prob i have to cancel e ticket on 3/11/06

                    the ticket was costing Rs1958
                    but they just refunded me only Rs 414

                    it is written in there cancellation procedure that only 25%will be deducted for the cancellation of e ticket

                    details of ticket:


                    Cancelled Tickets History

                    Pnr Number [protected] Transaction ID [protected]
                    Train No 2618 Train Name MNGLA LKSDP EXP
                    From Station H NIZAMUDDIN(NZM) To Station ERANAKULAM JN(ERS)
                    Date 06/11/2008
                    Class
                    3A
                    Boarding H NIZAMUDDIN(NZM)
                    Resv Upto
                    ERANAKULAM JN(ERS)
                    Quota Tatkal
                    Booked By



                    Ticket Details



                    S# Name Age Sex Res-Status cancellationDate
                    1 bhupinder kalra 40 Male Cancelled[protected]


                    sir plz help me in getting answer why they deducted so much amount

                    i am writting this to u with lots of hope plz help me


                    its
                    rahul kalra
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Your ticket was in Tatkal quota. read the rules for tatkal refund carefully.
                    YOUR TICKET WAS IN TATKAL IN THIS CONNECTION WITH IN 24 HRS YOU WILL DEDUCTED 25% BUT AFTER 24 HRS YOU WILL GET ONLY 25% OF THAT OK I THINK I AM VERY CLEAR ABOUT THIS I AM 100% SURE ABOUT THIS ISSUE
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mamanjee
                      from Delhi, Delhi
                      Nov 2, 2008
                      Resolved
                      Report
                      Copy
                      Resolved

                      i went to see off my relative who was going to travel by 2204 Amritsar-Saharsa Garib Rath on 2.11.2008. At platform no.3 of New Delhi railway station (where the train was to come, but later arrived on platform no.2), an IRCTC vendor shop no.3, sold me kurkure with MRP Rs. 20 in Rs.24. After lots of pursuation, he was ready to give me the kurkure for Rs.22. Rs.2 more than the MRP. It may be appreciated that such action of the vendor on the Railway station give a bad name to the Railways and should not be tolerated. Even after telling him that i am a railway man, he didn't hear and told me that this cannot be given less than Rs.22.

                      i would like to request the authority to look into the matter and take corrective measures so that the name of the august organisation like railway may not get tarnished in the eyes of public.

                      i want to here from you early.

                      thanx.

                      sanjay jha
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rajesh rathore
                        from New Delhi, Delhi
                        Oct 31, 2008
                        Resolved
                        Report
                        Copy
                        Resolved

                        respected sir,
                        i was travelling with my e-ticket dated on 25/10/2008 via train no. 2416
                        (PNR-[protected]) that was waitlisted but assured by my booking agent MR. ANUP MALHOTRA, MALHOTRA CONSULTANCY, 18/2 LOWER GROUND FLOOR, OLD RAJINDER NAGAR, NEW DELHI, -110060, PHONE NO. [protected], [protected]. that atleast i can travel if waitlisted e-ticket is not cleared. but TTE didn"t allowed me for even travelling. when i talked to the agent, he said u need original ticket to cancel. and when i reached there he is not refunding the money. so kindally help me out.
                        yours faithfully
                        rajesh
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        How do I book a break journey ticket on line; and make onward journey to final de4stination. The query generated should be:
                        book ticket; book circular book break break journey at onward journey
                        _________ __ticket_ _journey tkt_ station reservation

                        FACILITY TO CHOOSE REGULAR TICKET; OR CIRCULAR TICKET; OR BREAK JOURNEY TICKET FOR ONLINE RESERVATION

                        Some software programme arrangement should be made to enable break journey ticket reservation and reservation for onward journey up to two break journey upto maximum 4 days. Onward journey by any train with reservation, subject to availability of seats/berths or travel by general compartment in case of non availability of reserved accommodation for onward journey after break journey.
                        R/Sir kal rat 9:30 near about mera balance 2075 apne aap kat gaya koi transaction kiye bina Sir pehle bhi mera ticket cancel amount 1293 tha 25 din ho gaye abhi tak nahi aya my marchent ID:11702019 sir pls my balance recived me Thankyou
                        hello rajesh one cannot travel with waitlisted e-ticket, all waitlisted e-ticket that are not confirmed gets automatically cancelled so there is no need to cancel the ticket, and the money is deposited back to agent account after 3 days,
                        sir maine PNR-Number[protected]
                        Train Number 3308 Train Name GANGASATLUJ EXP
                        Date of Booking -09-Mar-2009
                        Date of journey 26- Apr- 2009
                        From Station UMB To station SHG
                        Reservation upto SHG Boarding point UMB
                        Class SL No of passengers 1
                        Charting Status CHART NOT PREPARED



                        Status Report


                        S#

                        Name

                        Age

                        Sex

                        1 SANTOSH KUMAR 30 Male
                        Booking Status Current Status
                        W/L 28 Can/Mod



                        sir isko maine[protected] ko cancelld kiya sir abhi tak paise nahi aya...sir pls give the my account balance
                        the refund amount is123rs and the deducted amount of e ticket is 821rs how this is possible how this can be possible


                        pnr no.[protected]

                        transaction id.[protected]
                        respected sir, i also try to e-tickiting throgh SBI ATM but not scceful payment and print ERS due to error:- REDIRECT=https;//www.irctc.co.in/cgibin/bv60.dill/irctc/booking/bankresponse.do?... it is requested that may kindly be help this problem.
                        I want to cancelled the Ticket .

                        Transfer ID No.[protected]
                        PNR no. [protected]
                        Train No. : 3352
                        Train No. : Dhanbad Express
                        From Allp to TATA
                        Journey Date : 30.08.2009
                        Class 2 A
                        Quota General
                        Name: MRSASIDHARAN- 55 (MALE), Susheela -46 (Female)
                        Seat : 0006, 0002
                        Coach : A2
                        Status : Confirm
                        Fare : 00003966

                        For, Reg:
                        MRSASIDHARAN
                        aaj maine karjat se pune ke liye 1007 gadi ka dinank 9/10/2009 ka online ticket book kiya tha. kintu PAY buton press karne par net band ho gaya. kya meri ticket book hui hai? nahi to paise wapas karne ka kast kare. Dhanywad.
                        I want to my ticket cancelation.
                        Sir, i want to cancel my reservation so please refund the balance amount into my a/c. TRANSACTION ID: [protected] PNR.NO. [protected]
                        Dear Sir,
                        My train ticket bearing PNR NO.[protected], which has been cancelled on 19th Feb 2010, but the amount is yet to be creditted in to my account.
                        Please do the needful.

                        Thankyou
                        dear sir,
                        i want cancel my e-ticket.
                        from:-nizamuddin, to:- raipur junction
                        date of journey is 23/07/10
                        PNR NO:[protected]
                        trnsaction id:[protected]
                        i wants to cancel my e ticket
                        On 25.10.2010 I Cancelled E Ticket reservation of my Reserved Railway tickets with IRCTCs e-Ticketing Services for which I have not recieved the approved authorised refund amount till date. Details are given below:
                        1. Tansection ID: [protected] PNR No:[protected] Date of Journy 15/11/2010 From PUNE TO NEW DELHI
                        2. Transection. ID: [protected] PNR No: [protected] Date of Journey 11/11/2010 From NEW DELHI TO PUNE.
                        Till date no refund has been recieved by my bank PNB. Kinly do the needfull. Bibhuti Kumar
                        February 2, 2011

                        The Divisional Commercial Manager
                        Central Raiway
                        CST, Mumbai 400001

                        Sub: Non Reimbursement of Ticket Booked through Credit Card

                        Dear Sir,


                        This has reference to the letter NO V/C508/4947/TVC/10-11 dated 24.12.2010 regarding the details of reimbursement of the ticket booked through Credit Card .
                        I have received the copy sent you today. The following are the details

                        1. TDR NO. :010595
                        2. Class 3 tier A/c :PNR NO. [protected]
                        3. Train NO. 2617 : Mangala Express
                        4. Journey Date : 20/11/2010




                        Kindly reimburse the money by cheque at the earliest WITH INTEREST as it has already more than 70 days.



                        Thanking you,


                        Yours faithfully,


                        Subramanian.C
                        Tata Institute of Social Sciences
                        Deonar, Mumbai 400088
                        Mobile [protected]

                        sUBRAMANIAN.c — Railway unused reservation ticket reimbursement

                        This has referecne to my claim of 3 tier A/c PNR ticekt NO.[protected] on 2617 mangala express from Trichur to Kalyan on 20.11.2010. The ticket no. TDR010595. The ticket did not confirma and had to cancell at Trichur station and the same has been sent to Trivandrum. After 2 months I received a letter from trichu that the same has been sent to Mumbai CST for reimbursement It is more than 5 months that I have not got the reimbursement. I am keep on paying the credit card payment every moinths with 48 percent interest. Why the reailway is delaying my payment. I must get the payment with the interest I paid to the crdedit card. Kindly help me in this regard.


                        Subramanian.C
                        Helpful
                        Found this helpful?
                        16 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gita Joshi
                          from New Delhi, Delhi
                          Oct 28, 2008
                          Resolved
                          Report
                          Copy
                          Resolved

                          The General Manager/Operations,
                          Indian Railway Catering & Tourism Corporation,
                          9th Floor, Bank of Baroda Building,
                          16 Parliament Street,
                          New Delhi - 110 001.


                          sir,
                          I have booked e_ticket in the train no 2910 bdts
                          garib rath having PNR No [protected] through tansaction
                          id [protected] on 03/04/2008 at 06:46:15 am from H
                          Nizamuddin(NZM) to Bandra Terminus boarding at H
                          nizamuddin in ladies quota for the journey on 18th
                          june 2008 .The details of passengers is given below

                          1. Gita Joshi* 36 Female G3/0005/confirmed
                          2. Snehil Chhimwal 9 Male G3/0005/confirmed
                          Photo identity card detail
                          Voter ID FNX2194934 Election Commission

                          but railways has cancelled the above train due to
                          Gujar agaitation at State of Rajashthan. it is very
                          much rgrteted that till to to date Indian Railways
                          has not refund my amount not replying to my emails. so
                          please refund my money to my SBI a/c
                          n[protected] as early as possible otherwise
                          applicant will be compell to approach for consumer
                          grievance forum for justice. .
                          Thanking you

                          your's Sincerly
                          Gita Joshi
                          w/o Sri J C Chhimwal
                          105/1 ballupur chowk
                          Dehradun
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bhagirath Singh Galgat
                            from Delhi, Delhi
                            Oct 25, 2008
                            Resolved
                            Report
                            Copy
                            Resolved

                            Train No. 2444/ Bhubaneshwar rajdhani
                            PNR No :- [protected]
                            Transaction ID:- [protected]
                            Amount:- Rs 3660
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            WE BOOKED THE TICKET FROM E-TICKET THE CANCELLATION DONE ON 5-FEB-2011, 3-FEB-2011 AND 4-FEB-2011 THE AMOUNT IS NOT REFUNED IN OUR BANK SO FAR KINDLY DO THE NEEDFULL SHANKAR SASTRY MOBILE NO [protected] FROM BANGALORE AMOUNT ARE Rs 2730.00, 2038.00 AND 4076 MY EMAIL ID IS [protected]@gmail.com
                            This mail is regarding the non-refund status of a TDR filed on your portal 2 months ago. The refund as per the information available on your website should be granted in a period of 3 months which has not been done till date. The in formations which will be required by you to trace out the case are mentioned below: -



                            Reference No: ekt[protected]

                            TDR Filing Date: 09-Jan-2012

                            PNR Number: [protected]

                            Transaction ID: [protected]
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              ranish ek
                              from Delhi, Delhi
                              Oct 24, 2008
                              Resolved
                              Report
                              Copy
                              Resolved

                              Dear Sir,
                              I would like to bring to your attetion that the water bottels are sold at a higher price by the irctc agents in trains and in railway stations.the actual price of the bottle is 10 Rupees but the bottles are sold anywhere between 12-15 Rupees.i request the authourities to look into this matter and check the price of the eatables and consumables sold by the agents in trains and in railway stations.
                              thanks with regards,
                              ranish ek
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              In train ni12801 pentry prson collecting for water bottle Rs.15/- and also sanitation in train is mostly worest, in the train mobile sanitation cleaning team is not on board, I was done journey on 03.07.2011 S-7 SEAT 56
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Brijesh Vappala
                                from Thiruvananthapuram, Kerala
                                Oct 23, 2008
                                Resolved
                                Report
                                Copy
                                Resolved

                                I had booked an AC Chair car ticket through IRCTC website (PNR [protected], transaction id:[protected]) on train no. 2075 (Jan Shathabdi) on 22/10/2008 from Ernakulam Jn to Trivandrum Central. At the time of booking the status was waiting list 7. On 22/10/2008, I approached the TTR of Coach C1 of train 2075 and checked the status of my ticket. He had some other travellers around him who wanted an upgrade from Second seating coaches. He made a motion of going through his sheets and told me that the ticket has been cancelled. I could not believe this since I had not cancelled the ticket. He was not ready to listen to me and very rudely said that he do not have the time to explain to me since he was seeing this situation everyday and asked me to get out of the train. I had no choice since the train was about to leave but to get out of the train. Subsequently I got a ticket in the Nethravati express and proceeded with the journey. Today when I checked the PNR status, I came to know that my ticket was allotted seat number 33 in Coach C1. I don't know the name of the TTR but I am sure you can easily locate it since he was the TTR on duty in Coach C1 of Train 2075 on 22/10/2008. I firmly believe that he had sold my seat to some passenger taking a bribe. Please investigate and arrange to refund my ticket cost of Rs.300.

                                Yours Faithfully,

                                Brijesh Vappala
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                You could have called the customer service to get the update on your PNR Status. Now we can not change what has happened. Once you have not used your ticket you can very claim your money by filing a request in File TDR in irctc.co.in.

                                To know the procedure go through "File TDR procedure"
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  virendra jayantilal pandya
                                  from Bengaluru, Karnataka
                                  Oct 22, 2008
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I am not received refund in my account .
                                  for cancellations of ticket pnr. no [protected].on dated[protected].
                                  refund amount refund status refund date

                                  360 sent for refund[protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  vasggtsysy jriowomsiw cskioazndwqwqa dopopemieiemsoww bxdu
                                  jdeopnfiehd
                                  bdrpepeee
                                  i needtwo tiket
                                  nothing above this
                                  Trust me.
                                  hi how r u
                                  refund complend;-pnr;[protected]refund not credited in my account for cancellations of ticket pnr. no [protected].on dated[protected]
                                  refund amount refund status refun irctc. indian relway e tikets - refund not credited in accountd date of booking.10.09.2009 sent for refund[protected]
                                  hi budy i m sahil i want frendship with a sweet girl my mobil no.[protected] and my email id .sameer.[protected]@gmail.com.hai so mail me or contect me only 4 girl.
                                  how are you

                                  IRCTC — e ticket refund not credited

                                  this is in ref to a ticket booked on[protected], journey date:13/4/2010, :ticket transaction ID: [protected], .PNR no. : [protected],
                                  for the amount of Rs. 3360/-, for the journey of 5 people,

                                  since the ticket was in waiting till the preparation of chart and after preparation of chart out of the five only one pessenger was allotted seat and the remaining 4 were in waiting,
                                  so no one boarded the train and i filed a TDR for the same within 24 hours of the train journey , and my TDR is still under process

                                  can you please let me know when will i get the refund for the four tickets that were in waiting even after chart preparation.

                                  eticket — refund not credited

                                  sir i did not get my refund yet of pnr no.[protected] so pls let me know when we i will get the refund...
                                  Helpful
                                  Found this helpful?
                                  10 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Basant Kumar Singh
                                    from Kharagpur, West Bengal
                                    Oct 22, 2008
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I booked e-ticket through IRCTC website as follows Pnr Number[protected]Transaction ID[protected] Train No2073Train NameBBS JAN SHATABD From Station KHARAGPUR JN(KGP)To StationBHUBANESWAR(BBS) Date07/10/2008Class2S But when, I reached station, I found no such Train is plying for last 4 months( i.e 17th June, 2008 onwards). Which compelled me to hire taxi on double raters. and I lost Rs. 6, 000 for travelling from kharagpur to Bhubaneswar apart from mental and physical harassment. As I understand from other passengers and sources, IRCTC Ltd. is looting passengers by making bookings on fake trains and looting Rs.10 per passenger as Internet Service Charges with the help of corrupt officials of Indian Railways. This way the IRCTC ltd. might have looted crores of rupees till now. Therefore there is need of hour to stop them to do so and appropriate compensation should be given to passengers. I have collected sufficient proof for the same.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Venkata Ramana R
                                      from Bengaluru, Karnataka
                                      Oct 21, 2008
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Refund for Failed Transaction of IRCTC

                                      Dear IRCTC Team

                                      I have booked tickets through IRCTC internet facility on 10-Oct-08 from Yaswantpur (Bangalore) to Secunderabad on 10-Oct-08 for three passengers by SC Garib Rath. And also I have given the details below.
                                      Ticket History

                                      Pnr Number
                                      0

                                      Transaction ID: [protected]
                                      Train No : 2736
                                      Train Name: SC GARIB RATH
                                      From Station : (YPR)
                                      To Station: (SC)br...
                                      Helpful
                                      Found this helpful?
                                      4 Comments
                                      Report
                                      Copy
                                      S
                                      sudipta chakraborty
                                      from Port Blair, Andaman and Nicobar Islands
                                      Oct 20, 2008
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      WHY DO I ALWAYS GET TOILET-SIDE BAD BERTH(s) EVEN IF THERE ARE MANY MANY TICKETS AVAILABLE????

                                      it happened too many times: that there are many many tickets and i am getting toilet-side bad ticket(s). any time, every time.WHY???

                                      WHY CANNOT IRCTC ALLOTT TICKETS FROM THE MIDDLE OF THE COACH TOWARDS BOTH SIDES ?????

                                      WHY PEOPLE WHO COME FIRST GET BAD SEATS???????

                                      i booked a ticket for my daughter in bhubaneswar-hatia garib rath. there were 300 tickets available. my daughter is female 19...WHY DID I GET BERTH NO 70????????? every time?????? why cannot IRCTC program THEIR software properly that a young lady gets an inner berth when there are SO MANY VACANCIES ???????

                                      please answer my mail and please rectify the software. it is very very urgent please.

                                      y.f.

                                      s chakraborty
                                      superintending engineer
                                      civil engg dept
                                      cmpdi hq
                                      kanke road
                                      ranchi
                                      mob: [protected]
                                      ranchi
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Just uncheck the checkbox for 'Auto Upgradation' (Default Checked) which is present in online application form.

                                      Well u must give no side berth as ur presference though n don't forget to uncheck 'Auto Upgradation' .

                                      Don't just blame IRCTC for its working use commonsense it roxxx.

                                      Problem Solved.

                                      Cheers.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit