[Resolved]  Kotak Securities Ltd — Pathetic S/w KEAT PRO X

KOTAK SECURITIES LTD — not refunding money and closing account

client id: BBIT8
have submitted all forms to close account on 15/04/2008
still account is not closed and money not refunded
emails are not answered and calls not returned
there is no provision on the web site to contact any responsible senior officer

KOTAK SECURITIES LTD — Non receipt payments against redemption

I have applied redemption of Kotak tax Saver Fund F/N: 553821/50 on[protected], & Kotak 30 F/No: 553821/50 till the date I am not received the payment from Kotak Mutual Funds.

Dear Investor,

This response is from Kotak Securities. We are extremely sorry for the inconvenience caused to you.

Due to some logistic issue your redemption cheque had come back as undelivered. We have been in touch with Kotak Mutual Fund and have been informed that your cheque will be sent across to a Kotak Securities branch nearest to you in Trichy.

If you have any more queries, please feel free to get in touch with us on our toll free numbers[protected] /[protected]. You can also mail us on service.[protected]@kotak.com.

Regards,

Kotak Securities Ltd.

Dear Mr. Srikanth,

We regret the inconvenience caused. Kindly share your client id & contact details with us at ks.[protected]@kotak.com so our customer care executive can get in touch with you and address your concern at the earliest.

Regards,
Team Kotak Securities