Claimed

Kotak Securities Complaints & Reviews

3.1
Updated: Oct 24, 2024
Complaints 385
Resolved
227
Unresolved
158
Contacts

File a complaint to Kotak Securities

Having problems with Kotak Securities?

File a complaint and get it resolved by Kotak Securities customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Securities reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swapan Mondal
from Kolkata, West Bengal
Aug 25, 2011
Resolved
Report
Copy
Resolved

POWER OF ATTORNEY

Address: Nadia, West Bengal

I have opened a Demat A/C KOTAK SECURITIES LTD.I got a message fro TN-NSDL that KOTAK SECURITIES was registered as power of attorney of my demat account without given any information to me. I have diposited some money to KOTAK SECURITIES LTD. I am in dark where is money.

Swapan Mondal...
Helpful
8 other people found this review helpful
8 found this helpful
1 Comment
Report
Copy
S
s purab
from Mumbai, Maharashtra
Jul 26, 2011
Resolved
Report
Copy
Resolved

FRAUDULENT CHARGES -TRADING PLAN

Address: Mumbai City, Maharashtra

BEWARE !! BEWARE !!

OF THUMPING EXTRA ''HIDDEN'' BROKERAGE CHARGES, OTHER THAN STATED IN PLAN SHOWN TO CLIENTS INITIALLY...
KOTAK SEC'S FRAUDELENT METHODS OF CHEATING CUSTOMERS -
BROKERAGE PLANS SHOWN ON WEBSITE OF TRADING CUSTOMERS INDICATE ONLY PART OF THE CHARGEABLE BROKERAGE TO CUSTOMERS.
KOTAKSEC. HAVE ' HIDDEN'' EXTRA CHARGES, OTHER MINIMUM CHARGES APPLICABLE...
Helpful
Found this helpful?
4 Comments
Report
Copy
S
satyasb
Jul 15, 2011
Resolved
Report
Copy
Resolved

Non Assignment of Relationship Manager

Address: Bangalore, Karnataka

It's been more than 30 days but still NO ANSWER and SUPPORT has come from anybody. Hope writing here will help to reach the right section of people and get it resolved ASAP.

From: Satya B
Sent: Wednesday, July 13, 2011 3:03 PM
To: 'krishna.[protected]@kotak.com'; 'harikrishna bandi / Kotak / Securities'; 'service.[protected]@kotak.com'
Subject: RE: [SR#:1-[protected]] - Official...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
princ41
from Mumbai, Maharashtra
Jun 17, 2011
Resolved
Report
Copy
Resolved

Facing problem in Demat Account opening

Address: Meerut, Uttar Pradesh

Hi Team,

Here is big grievance as I had applied for a online demat account on 3-June-11 at your Ganga Plaza Branch Office Meerut and it has been opened on 14-june-11 after taking so many follow-ups but after opening this account Mr. Maninder and Mr. Rohit told me that it is offline account and if you want to open online account you have to submit all the documents again and a cheque of Rs 750.

So please explain...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sagen
from Bengaluru, Karnataka
Jun 16, 2011
Resolved
Report
Copy
Resolved

Incurred loss due to incorrect advice by Kotak

Address: Bangalore, Karnataka

My customer ID is WDRD5.

This was regarding a concern of a short sell that I had done on 30th May post which I had contacted your contact center at 1:11PM to 1:16PM to clarify a point. I was very clear on the call to explain what I have done and how long a time do I have to place a buy order for the short sell that I had done. The representative mentioned and advised that I can place a buy order any time before 10:30AM Wed....
Helpful
Found this helpful?
7 Comments
Report
Copy
T
tejash9
from Pune, Maharashtra
Jun 14, 2011
Resolved
Report
Copy
Resolved

Loss because of KEATPROX

Address: Pune, Maharashtra

I used this stupid software to buy a company's 500 shares shares out of which 142 got executed but it did not get shown in as TRADED so I thought its not executed, but I got a SMS saying that 142 out of 500 shares got transacted so this is one problem, now next day when I tried to sell off this 142 shares, I just went to Risk Report option and sold off the shares which did not informed before that you need to sell off in same exchange...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Srikanth Gi
from Mumbai, Maharashtra
Jun 11, 2011
Resolved
Report
Copy
Resolved

Misuse of Contact Information

Address: Andhra Pradesh

To
Kotak Securities ,
Somajiguda,
Hyderabad

Sir ,

This is to bring to your notice , the misuse of the contact information provided to the kotak Securities ,
I provided my details to check if I could get the information on Kotak ETF, as I was interested in the same .
Your Staff member . Ms.Bhuvaneshwari Kumar , had been using your official lines[protected] to contact...
Helpful
Found this helpful?
3 Comments
Report
Copy
N
nayan.sri
from Delhi, Delhi
Jun 9, 2011
Resolved
Report
Copy
Resolved

Withdrawal of Provident Fund

Dear Sir/Mam

This Complaint is Regarding about my pf withdrawl. i had work with kotak securities from 24 april 2006 till 31st july 2009 After that i had submitted my pf withdrawl in kotak off dated 29 sep at delhi off after that so many reminders kotak hr has given me status that your withdrawl form is already submitted to pf bandra off dated 2 nov 2010 i have a reciept which is already showing in bandra pf website also.After...
Helpful
Found this helpful?
4 Comments
Report
Copy
D
DHIVAGAR
from Surat, Gujarat
Jun 4, 2011
Jun 24, 2022
This thread was updated on Jun 24, 2022
Resolved
Report
Copy
Resolved

keat x pro

Address: Chennai, Tamil Nadu

DEAR FRIENDS,
I AM USING KOTAK SECURITIES ,KEAT X PRO, DO YOU USING KOTAK SECURITIES SOFTWARE,KEAT X PRO.SOFTWARE IS PATHETIC & WASTE SOFTWARE.SOMETIMES I GOT ERROR MESSAGE, 'UNABLE TO DOWNLOAD CHARTING TOOL'.
THEN I UNINSTALL & REINSTALL THE SOFTWARE, TO SOLVE THE PROBLEM.SOMETIMES HANGS & CAN'T BUY OR SELL,MADE CRITICAL POSITION AT CRITICAL TIMES, .WHEN WE CLOSE & OPEN THE SOFTWARE AT NOT RESPONDING...
Helpful
3 other people found this review helpful
3 found this helpful
10 Comments
Report
Copy
A
Abhishek33
from Varanasi, Uttar Pradesh
May 26, 2011
Jul 19, 2022
This thread was updated on Jul 19, 2022
Resolved
Report
Copy
Resolved

fraud with sub broker

Address: Kishanganj, Bihar

I am abhishek mohan , sub broker of nse( INS[protected]/[protected], affiliated to kotak sec ltd with last 4 years .
this is regarding bad business process and fraud by kotak sec to me in feb 2011.
Fraud and cheat of TOTAL rs 68000 in form of access charges of automated voice recording machine and vsat surrender valuation .

1.> Kotak sec has failed to provide the vsat agreement copy and DONE fraud OF rs 42000...
Helpful
Found this helpful?
4 Comments
Report
Copy
A
ajain24
from Delhi, Delhi
Apr 20, 2011
Resolved
Report
Copy
Resolved

POOR LEVEL of services

Account closure request being ignored continuously for 2 months due to highly inefficient and unprofessional staff. All charges are getting imposed on my a/c. always contradictory response from customer service officials. HIGHLY UNETHICAL and UNPROFESSIONAL company....
Helpful
Found this helpful?
1 Comment
Report
Copy
G
gopalsdsd
from Mumbai, Maharashtra
Apr 13, 2011
Resolved
Report
Copy
Resolved

False commitment

Address: Howrah, West Bengal

I’ve opened a demat account with Kotak Securities (Client Code -WCU59) one month back under commitment(executive Munmun) of brokerage of 30 paise on delivery and 3 paise on intraday.

However, I’ve been charged a brokerage of 49 paise on all my trades till date, which was identified by me today. This is a new low in service standard I’ve ever come across and frankly feel I’ll never ever come across this low standard...
Helpful
Found this helpful?
3 Comments
Report
Copy
Address: Pune, Maharashtra

This is relating to my opening Account with Kotak Securities on being trust of professional Organization and will help me in building wealth on my investments that were in delivery format.To my surprise the relation ship manager assigned to me has started trading on my account with out discussing with me about my risk apptitude or financial position.

Initially I thought he will do the needful by limiting my losses with Stop...
Helpful
Found this helpful?
3 Comments
Report
Copy
R
rajiv.manocha
from Mumbai, Maharashtra
Mar 15, 2011
Resolved
Report
Copy
Resolved

Cheating by false commitment

Address: Mumbai City, Maharashtra

Hi Team,

I’ve opened a demat account with Kotak Securities (Client Code -UFCD8) a couple of months back under commitment of brokerage of 10 paise on delivery and 3 paise on intraday.

However, I’ve been charged a brokerage of 48.899 on all my trades till date, which was identified by me in the 1st trade and reported to the Relationship Manager (mail attached for your records), Mr.Ajay Kharat at which he said...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
HEERAJAGADISH
from Mumbai, Maharashtra
Mar 7, 2011
Resolved
Report
Copy
Resolved

CHEATED BY KOTAK SECURITIES

Address: Hyderabad, Andhra Pradesh

Dear Sir/Mam,

I am Heera Jagadish Singh from Hyderabad.As i was cheated by every one in your kotak securities even all of your employers cheated me.i lost hope on kotak securities.

the reasons are

1) I worked for kotak securities for 24 days as i am not generating any business i came out from the organization without taking any salary because i did not generated any business thats why i refused...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Singh Shailendra
Feb 26, 2011
Resolved
Report
Copy
Resolved

Promised Mutual Fund and Invested my money in ULIP

Address: Gautam Buddha Nagar, Uttar Pradesh

I invested in Kotak mutual fund in Feb 2007(atleast that what I was promised) but Kotak ( I can't remember the agents name properly but my best
guess would be "Dipesh". Anyway he cannot have done it without KOTAK's knowledge) invested my money in Kotak Insurance (Policy Number [protected] dated 13/02/2007). When I challenged the agent on why I money was invested in ULIP rather than Mutual Fund, he told me that...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
somnathsahu
from Mumbai, Maharashtra
Feb 11, 2011
Resolved
Report
Copy
Resolved

DIDN'T CHANGE ADDRESS, DID NOT SEND BILLS FOR 2 YEARS

Address: Mumbai Suburban, Maharashtra

KOTAK SECURITIES DID NOT CHANGE MY ADDRESS FOR 2 YEARS. THEY DID NOT SUPPLY ME A STATEMENT OF MY DMAT HOLDING EVEN AFTER REPEATED REQUESTS THR THEIR RM MR MANISH BANSAL. AFTER SEVERAL COMPLAINTS AND SEVERAL VISITS THEY CHNAGED TEH ADDRESS AFTER 2 YEARS AND THEN ONE FINE DAY TEHIR BACK OFFFICE SENDS A DEBIT NOTE WITH INTERST @23PC.
TEHRE SI CLEAR DEFICIENCY OF SERVICE AND THEY SHOIULD RECOVER TEH COST FROM TEHRI PERSONS WHODID NOT...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
kittyberger
from Delhi, Delhi
Feb 11, 2011
Resolved
Report
Copy
Resolved

frauding

Address: South Delhi, Delhi

My name is Junaid Imam and I have a salary account with kotak bank. One of the agent named Devendra Sing Kathait
came to my company and said that they had launched demat account for corporates which was absolutely free for one year without any account opening charges but later on a sum of rupees 750 was deducted from my account automatically. I called him up and informed him about the same but he told me that it was deducted by mistake...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Snehali Sahu
from Pune, Maharashtra
Feb 10, 2011
Resolved
Report
Copy
Resolved

Poor Service

Address: Mumbai City, Maharashtra

It took Kotak Securities 2 years to update our new address in their system with proofs provided to them for more than two times. And now, that it is done they have charged us with interest for the same. As a result, our family account lies in debit and no one attending to our complaint...
Helpful
Found this helpful?
6 Comments
Report
Copy
K
Khandelia
from Chandigarh, Chandigarh
Jan 9, 2011
Resolved
Report
Copy
Resolved

Kotak Securities might be suspended client’s account without any prior intimation

Address: Varanasi, Uttar Pradesh

Please pay attention, I have got something important to say. If you don't pay attention now, you'll get it all wrong later.

Kotak Securities might be suspended client’s account without any prior intimation, especially if the client has appeal at SEBI, NSE, BSE, NSDL & CDSL to help.

First of all, if you've account with Kotak Securities then you must check your contract notes and ledger regularly....
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR