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Kotak Securities Complaints & Reviews

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3.1
Updated: Oct 24, 2024
Complaints 385
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Z
ZARINA
from Gurgaon, Haryana
Dec 9, 2009
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illegal traging from my d.mate a/c ZMMQO

SIR
I zarina have a Dmate a/c in kotak securities and deposited 120000/ and 50000/ Rs. as margin money .till date I never use my a/c nor given authorty to anyone on my behalf to use it. But someone used my a/c illegelly without my permission and convert my 170000/Rs to 35000/.I HAVE contact to lot of person .email my complaint but till date no satisfactary answer

pl help me to recover my amount and arrest real culperetbr...
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H
Hrishikesh Sonawane
Oct 24, 2009
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Incorrect Liquidation of Securities in my Demat account

This complaint is regarding incorrect & erroneous liquidation of my securities after receipt of false debit mailers to me & also after receiving repeated confirmations from customer service executive over recorded phone lines informing me that my securities are safe & will not be liquidated. (Evidence for reference-Kindly refer to the taped telephonic conversation between me & the executive on 01/10/2009 between 10.00-11.30am).This...
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Tanya Sarin
from Delhi, Delhi
Sep 25, 2009
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Name change

I have a trading a/c in Kotak Securities (NPZ -18, Client ID 11193996, Old Name Nitu Walia, Dp ID IN 300214) and after my marriage my name has been changed from Nitu Walia to Tanya Sarin due to religious facts. I have submitted photocopy of Pan card and Bank Statement of Axis Bank with my new Name. (Bank ref no KS8452).
But till dated the name in my account has not change. you are requested to do the needful....
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Sudhir Khatri
from Gurgaon, Haryana
Sep 2, 2009
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Undue DEDUCTIONS in the Trading/dmat account

I have not used my Kotak Securities account since[protected] and prior to that also i scarcely used it, have called just 2wice on the help line of Kotak Securities i.e. [protected] before this problem came in my knowledge.

Problem is,

on[protected] i wanted to withdraw all the amount in my trading account but the executive asked me and system also didnt permit me to withdraw 1000 rs that was minimum margin money....
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A
Anirudha Adeshrao Deshpande
from Pune, Maharashtra
Aug 14, 2009
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poor customer service from Kotak Securities

Hi this is Anirudha A. Deshapnde here.
I want to file a complain against kotak securities for not providing any proper treatment to their customer.

I have a Demat account with kotak securities.
The DPID : IN300214
Client Code : XLPJ9

Its almost 4 moths have been passed for a simple change in email address updation.

I have submitted them the documents and written application...
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A
ANJU JINDAL
from Ludhiana, Punjab
Aug 7, 2009
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non cooperation

Sir,

I have opened an account with you recently. Being the strikes in the banks I could not deposit the margin money for the stocks purchased. But yesterday I have purchased the 100 shares of syndicate bank. Today i.e. on 07.08.2009 I have sold the shares and ask to put a bid of the lower amount . But the dealing person has denied to do that. When asked the manager Sh Kapil Tondon, he spokes also not satisfactorly. I donot...
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S
subhadeep sengupta
from Chennai, Tamil Nadu
Jul 30, 2009
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No client security in Kotak securities

Hello,

Suddenly without warning my Unitech shares has been liquidated, evn though my settlement was tomorrow (client id: sub80_5)

The excuse which the customer care agent Amit (call on 11.00 - 11.15 a.m. on 30/07/2009) is negative margin.

I was about to settle on the settlement date (tomorrow)

Why then the shares are liquidated and sufferring me a huge loss.


I...
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Gaurav Sidhu
from Anand, Gujarat
Jul 15, 2009
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EPF Withdrawal

Hi

I joined Kotak Life Insurance Co. in the month of July 2007 in the Direct Marketing Department. The whole department was transferred to Kotak Securities in the month of January 2008. I left the company in November 2008.

As per the Sr. HR Official of Kotak Securities, Mr. Vikas Khambal, at Mumbai Head Office, my PF withdrawal from was submitted to the PF authorities on 10 of April 2009. Since now i.e. 15 July...
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D
Dinesh Gupta
from Giridih, Jharkhand
Jul 15, 2009
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Debited shares without any intimation

Dear Sir

Kotak Securities debited my 200 shares of Suzlon and Ashok Leyland without any intimation.
I spoke with customer care executive, he was saying that they sold them according to their debtor's policy.

Please check

Client code - FBDR9

Dinesh Chand Gupta
[protected], [protected]...
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M
Maulik Shah
from Karaikal, Puducherry
Jul 4, 2009
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Breach of trust and no proper services provided.

Hi,
I Maulik Shah, had open an DMAT + Trading Account with Kotak Securities, Hyderabad Branch. Before opening the account the Kotak Executive had promised lot many things, like free account, good services and good market analysis. Today its almost 6 months now, the kind of service they have offered me is utter waste and upon that they have charge me with account opening charge of Rs 750/-. When I asked for the reason, he told it...
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S
Soumyen Mitra
from Hyderabad, Telangana
Jun 22, 2009
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Delay in closing the account and transferring the money

Hi,

I have a Demat account with Kotak securities D Mat A/C No 12968183, Client ID-XNUN7 and saving bank account with Kotak Mahindra Bank, GKII, NewDelhi Branch A/c No.[protected], sole a/c holder.

I have requested to close down my Demat account in June 2008, as per the confirmation mail the same was being closed on 21.07.08. But later on i was informed that my account is not closed, so again i wrote a application...
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R
rajeev ranjan
from Pune, Maharashtra
Jun 15, 2009
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PF amount

Dear Sir/Madam

This is regarding my PF No. MH/41586/5257and the emp code is T4555 of Kotak Securities Ltd. Have not received the PF amount. Sir, frm Last one year i got the mail only frm company, Company hr desk to told me, hr has released my PF but i didn't get my Pf Amount .Then after before one month back i send the my cancelled cheque and application as per company requirment.But still no perfect reply frm company...
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S
Sushant Ramchandra Gaikwad
Jun 13, 2009
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Worst Service ever by any Trading Service Provider

Kotak Securities is a third class service providers in Trading World. It is really shame that, you are not able to action one of my query from last 2 weeks.

History :
I opened an account with Kotak securities from Pune in last week of April 09. I gave all the necessary information and required documents. So I received the kit at my home address correctly. I activated my trading account and did some trading. Next...
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S
Shivani Shukal
from Mumbai, Maharashtra
May 30, 2009
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Provident Fund

This is a query regarding PF account no.I was working with KOTAK SECURITIES LTD, Lucknow branch from May 2008 to Nov 2008.a month back i asked the HR of the company about my PF details, the PF no.that they are giving to me now through email communication is entirely different from the one that was being printed on my salary slips for my entire employment period with them.Now i am confused as to how will i make sure about my PF no.and also...
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S
Srivathsa M S
Dec 3, 2008
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kotak securities - super saver account problem

SIR,
I HAVE OPENED A DEMATE ACCOUNT WITH KOTAK SECURITIES LONG BACK AND YEAR BACK GOT A CALL FROM KOTAK OFFICE AND TOLD ME ABOUT SUPER SAVER ACCOUNT/PRODUCT. AS THEY WILL TAKE RS.2500, IN WHICH RS.500 IS PRODUCT CHANGE CHARGES AND RS. 2000/- ADVANCE BROKERAGE WILL BE REVERSED AFTER SIX MONTHS & YOU WILL PAY ONLY 0.45% BROKERAGE FOR DELIVERY TRADE.
ALSO HE EXPLAINED ME THAT IF I GENERATE LESS THAN RS.2000 BROKERAGE THEN...
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A
ashok kumar
from Chennai, Tamil Nadu
Oct 3, 2008
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Brokage/Plan conversion problem

Hi dears
Kotak securites have cheat with me regarding borkage.
Some one called me their office that if you will take super saver account your brokage will become down and they will charge 2500, in which 500 is plan conversion charge and 2000 will security which will revert back after 6 months.
Before convertion plan my intranet day brokage are 3paise and delivery borkage is 30 paise
After conversion its become...
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S
santosh rao
from Mumbai, Maharashtra
Jul 21, 2008
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Unreliable Kotak securities

i have been calling kotak helpline for my lost trade password, i need finance urgently from my trading account to pay salaries, kotak is not giving any accurate response
call 1. they said they can take money from my account in to trading account but cannot put my sold share market amount back to it.
call 2. they asked me to apply online, i did it and then also called and confirmed my alternative mailing add.
call 3....
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C
chandrashekhar j kavi
from Gwalior, Madhya Pradesh
Jul 13, 2008
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compulsory advance brokerage(called supper saver scheme) while demate a/c. opening.

RESPECTED SIR,
I HAVE OPENED AN DEMATE ACCOUNT WITH KOTAK SECURITIES IN DECEMBER-2007. AS THEIR AGENT TOLD ME THAT RS. 2000/- ADVANCE BROKERAGE WILL BE REVERSED AFTER SIX MONTHS & YOU WILL PAY ONLY 45 PAISE BROKERAGE PER RS. 100/- TRANSACTION DURING THIS 6 MONTHS.BUT I HAVE GENERATED RS. 1700/- BROKERAGE DURING THIS 6 MONTHS & NOW THEY ARE ESCAPING TO PAY ME MY BROKERAGE, THUS IT IS LIKE CHEATING THAT I HAVE PAID RS.3700/-...
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A
Animesh Shastri
from Ahmedabad, Gujarat
May 29, 2008
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Wrong information given by Marketing Executive

Dear Sir,

I have demat account with Kotak Securities. At the time Account opening I had paid 3500/- Brakup is 500 is processing charges, 1000 is minimum balance for demat account & 2000 is reverse in my account after six month. But after six month when i went to the company they told me that Rs. 2000 is advance brokerage which we can use within six month of account opening date.

Please do the needful...
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C
chunkey samaiya
from Indore, Madhya Pradesh
May 23, 2008
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irresponsible behaviour of sub broker

my client id is-cxw20, place-sagar m.p
the franchisee owner of kotak securites of sagar branch iis very irresponble& careless.i have sold my stock and told him bring the check of it but he pays no attention on that.i continuosly remind to his operator abt that but he said he was not coming to the office so he{operator }promise me to remind him,
after reminding 12 times to his operator when i...
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