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Kotak Securities Complaints & Reviews

www.kotaksecurities.com
3.1
Updated: Oct 24, 2024
Complaints 385
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227
Unresolved
158
Good! Kotak Securities values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Kotak Securities step up their efforts to fully resolve all complaints 👍
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Kotak Securities reviews & complaints page 18

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H
hariharanmarudan
from Hyderabad, Telangana
Dec 28, 2010
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Worst Online Service

Address: Andhra Pradesh

Worst Online service from kotak securities. Getting below error while opening a portfolio tracker. This is second day we are consistently having this problem. Kotak securities customer is not bothered about the complaints.

Error System Unavailable
Explanation PORTFOLIO EOD Running. Estimated time left is 100 minutes...
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H
hariharanmarudan
from Hyderabad, Telangana
Dec 27, 2010
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Service UnAvailable

Address: Hyderabad, Andhra Pradesh

Kotak securities -

This is third time we are facing this issue with portfolio tracker page, Getting Error "System Unavailable"
"PORTFOLIO EOD Running. Estimated time left is 127 minutes", We have to wait for long time to view our portfolio.

if i am not able to view my portfolio page when i require ? Such a Worst service have never seen before.
Contact : [protected]
br...
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J
JEENBINOY
from Kottayam, Kerala
Dec 22, 2010
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WRONG INFORMATION AND GUIDANCE

Address: Kerala

Dear Sir,

This is to inform you that I have a Demat account with Kotak Securities.On month october 10 ,one lady Mrs.Deepa from Kotak securities called me and aked me to change my present plan GC .As per her instruction I changed my plan,after few days I'd receieved a debit letter of Rs.32000 from Kotak securities.I forwaded this issue to customer care.Thaey are saying that it is the cahrge for this sheme.For your kind...
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J
jyotichadda
from Noida, Uttar Pradesh
Dec 14, 2010
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Delay in payment of Redemption Money for 18th Nov2010 transaction

Dear Sir,
I wish to lodge complaint against Kotak Securities Ltd.
I have an Demat account with Kotak Securities, Client ID: JDBG1
On 18th Nov 2010, I ordered for the redemption of all units of Reliance Mutual Fund Growth, so 590.46 units were put on redemption for an NAV of Rs. 118.66/=. This was vide Transaction iD: 618275
Total amount due to me vide the referred Transaction id is Rs. 70063.98/=

Today...
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K
kanth_descent
from Chennai, Tamil Nadu
Dec 14, 2010
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Given wrong information and didn't checked properly

Hi All,
This is Grandhi Murali from Bangalore. SORRY for writing such a lengthy mail but this is a SAD and SEVERE incidence for me. So you should read it when ever you are free. I had a demat account and trading account with Kotak Securities. Recently I lost my security key and mobile also, so Iam unable to do any trading from the past 15 days. I made a call to customer care and explained all my problem clearly, at that time they...
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A
ankitjain_2705
from Chennai, Tamil Nadu
Nov 2, 2010
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Non returning my documents and misutilized

Address: Chennai, Tamil Nadu

Dear Sir,

I have submitted my all the required documents for opening an trading account to kotak representative(Mr. Yuvraj) 2 months back against which i have not been provided any services and when i asked to return my documents, they are not even returing my documents. i have doubt that my documents are being misutilised.

I have already lodged complaint at customer care+branch level but no satisfactory feedback...
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L
LaxmiBK
from Bengaluru, Karnataka
Oct 27, 2010
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Bad service for opening DEMAT account

Address: Bangalore, Karnataka

I Had submitted all the necessary documents to open DMAT account with Kotak securities. The agent some Govind, himself checked all the documents ant took all of them along with a 1000 rupees cheque. Later, after about 5 days, he told account cannot be opened because of some reason. If I asked "do you need any other documents?" He told no, we cant open the account for you. Since then(about 3 months), my 1000 rupees are lying with...
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S
sanjaypoddar67
from Pune, Maharashtra
Sep 14, 2010
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Inappropriate service

Address: North 24 Parganas, West Bengal

iam holding an account with kotak 4 months ago i have requested to change the bank details and in the last 4 month despite several reminder the company has not changed the same and now after 4 month the company has suddenly checked my signature and says mismatch, I have lost 2000 with the present bank as bank charges not able to close the link account .pls advice...
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S
sanjmeh
from Bengaluru, Karnataka
Aug 13, 2010
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unauthorized deduction of money by Kotak

Address: Bangalore, Karnataka

Earlier this year (April 2010) I was approached by a Kotak securities salesman by name Kiran (kiran.[protected]@kotak.com). I was also told the only charge I have to pay is the Rs. 750 at the account opening charge + brokerage of 0.4% or 0.04% for delivery /intraday trading respectively. That's all. I invested Rs. 10 lakhs + Rs. 750 as upfront charges. After 2 months I wanted my trading acct to be closed and money en-cashed. It was shocked...
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M
mahes41
from Bengaluru, Karnataka
Jul 20, 2010
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Charging Trapped customers

Address: Chennai, Tamil Nadu

I hold a trading a/c with Kotak Securities for approx 3 months. Ever since I got the security token to log in I used to have trouble. I had to call up customer care sync up the token and log in every time. (My mistake for bearing with this). One fine day, the customer service person told it cannot be synchronized up and will have to be replaced and I have to bring the service token to the bank and 600 Rs. will be deducted from my a/c and...
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E
ehsdeepak
from Jaipur, Rajasthan
May 28, 2010
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False Commitments / Charges

Address: Jaipur, Rajasthan

I had a Share Trading account with Kotak Securities at Green House. At the time of opening of the Account i was told of Brokerage and monthly charges only. I asked them many times but they said only these charges are applicable.
But when i went for closing the account, they added interest on the trading amount @21% and DP charges etc. etc. such that they do not have to pay anything to the client, are we fools to open an account at...
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K
kubendran thondaman
from Ernakulam, Kerala
May 6, 2010
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client/customers - details not provided to channel Partners

Address: Tiruchirappalli, Tamil Nadu

I have online Account with kotak securities Ltd, I had been invested regularly thru onling in various mutual Fund Schemes thru Kotak Securities Ltd, Mumbai, At time of some redemption of mutual funds, I have received the payments after 30 days and the DD all are payable at Mumbai but have account in Trichy.

meantime I have enquired with the mutual Management they told that my address & account details provided by Kotak...
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N
nitin.ramandwal
from Surat, Gujarat
May 4, 2010
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2nd INSTALLMENT

Address: Aurangabad, Maharashtra

Dear sir,

i have send pf withdrawals foam ondate 08/01/2010 please forwarded the pension amt on my a/c my PF NO KN/35224/113174 my employee no 131681 please forwarded the pension amt my name is nitin kanuchand ramandwal

regards
Nitin K. Ramandwal
Mo No [protected]...
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Z
ZARINA
from Gurgaon, Haryana
Apr 4, 2010
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illegal trading in my a/c ZMMQ0

Address: South Delhi, Delhi

I have a trading a/c in kotak securities AGGRAWAL franchise surya nagar ghaziabad and my a/c ZMMQO was never operated by me once i dont know how to trade I open it olly to keep my saveing money in other a/c as secret a/c not for trading beause a man who open my a/c promise me he will open my a/c in kotak mahendra bank but they use my money which i deposited in my trading a/c in trading in my behalf andconvert 170000 to 30000. Now i have no...
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M
MUKTA AGRAWAL
from Indore, Madhya Pradesh
Mar 16, 2010
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DEMAT ACCOUNT OPENING

I AM AN EXISTING CUSTOMER OF KOTAK SECURITIES, & HAVING A "TRADING ACCOUNT" WITH KOTAK SECURITIES.
I APPLIED FOR NEW DEMAT ACCOUNT WITH KOTAK SECURITIES, RAIPUR (C.G.) ON DATED 26.01.2010 AND SUBMITTED MY APPLICATION ALONG WITH REQUISITE DOCUMENTS TO MR. RAJESH RANJAN[protected] & [protected]). AFTER THAT, I HAVE VISITED 4 TO 5 TIMES FOR THE SAME. EVERY TIME, MR. RANJAN SAID TO ME FOR NEW FORMALITIES AGAIN &...
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C
chandan Nath
from New Delhi, Delhi
Mar 9, 2010
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unauthorized deduction of money from account

Dear Sir,
I have opend an On line Share Trading account with M/S Kotak Securities Ltd vide ID no :I5Y80 in the month of Dec 2009.At the opening the account two managers from the Kotak Securities came to my personel office and described me about all the charges and opened an Trinity Account(An Account In Kotak Bank). But on the very next month I found that my account was debited with Rs=397.08.while talking to the manager concerned...
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A
abhishek agrawal
from Gwalior, Madhya Pradesh
Mar 6, 2010
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fraud going on raipur branch,please help me

Dear Sir/Madam,




I am Mr Abhishek Agrawal from Raipur and i have an demat account with Kotak Securities Ltd.Mr Rakesh Sinha introduce me to kotak Securities few years back now he is with Kotak Securities Raipur as a Branch Manager,after trading for few days Mr Rakesh changed my registered mobile number & email id so that i will not be able to track my Account.


After...
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A
anandupadhyay
from Basti, Uttar Pradesh
Feb 2, 2010
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Misappropriation of trading account funds utilisation

I have been using online trading tool KeatPro for the last three months and have often found the application taking too long to log in during the early opening hours of the Stock exhange. I would like to bring it to your kind notice that the KeatPro application hangs as a result of which i am unable to trade during the first morning hour. The same happens on the kotaksecurities website. I had to trade my equities on 21.12.09 and found...
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W
wiqar
from Delhi, Delhi
Dec 23, 2009
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not secure but unsecure

it is a warning as well as alert message for all investor pl keep a distance from kotak securities it is very unsecure you will lost all your investmente without any move and cant prove it ,beware a kotak securtie franchise employee Mr Ajay singh who is belong to uttarkhand dont trust him he is a big liar he is like snake in your arm he will use your a/c such a way u cant prove it he will make your case like arushi murder case where all investegating...
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Z
zeba
from New Delhi, Delhi
Dec 16, 2009
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advice to zarina

zarina i read to pain regarding cheating by kotak secur. yes u r right today marketing is not satisfied to customer but just hit and run because this man who hunt u will join nest companey and old copmaney will say to u we dont know what commitnent was with u by fist person who left company there is lot of hidden in these company they always try to cheat u with defferent manner my freind Dr, irshad also have a bad expernce with same I m sorry...
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