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Kotak Securities Complaints & Reviews

www.kotaksecurities.com
3.1
Updated: Oct 24, 2024
Complaints 385
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227
Unresolved
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Good! Kotak Securities values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Kotak Securities step up their efforts to fully resolve all complaints 👍
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V
Vaishali Negi
from Pune, Maharashtra
Feb 13, 2017
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PF not received

Address: Pune, Maharashtra, 411015

My self Vaishali Negi like to know status of my PF .
i left kotak securities on 2 Dec 2016 and on 10 Dec 2016 given
PF form to my HR for withdrawal of amount, i like to know when amount of PF will get credited to my bank a/c
My pf no. is MH/41586/6686
Pl reply urgently .

pl update me on my mpbile no.[protected] or mail to me on vaishali.negi.[protected]@gmail .com

my employee code is KS5473br...
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S
Summit Agarwal
from Chennai, Tamil Nadu
Jan 23, 2017
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Dissatisfied with the Service provided

Address: Chennai, Tamil Nadu, 600010

Dear sir,

It is with great regret I am writing this mail.

Previous month I wanted to start investing my money. So accordingly I had approached Kotak Securities and others brokers for it. Due to Kotak being a good platform I selected it over other brokers such as Sharekhan, etc even though their brokerage was lesser. In the beginning Mr. Suresh was handling the entire process. As a new comer into this market,...
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R
rosyashok
from Mumbai, Maharashtra
Jan 18, 2017
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Non credit of balance amount available in trading account

Address: Mumbai City, Maharashtra, 4000500

Hi,
This is our second complaint for non credit of funds available after selling shares from kotak securities.
first complaint launched on
Client Posted Date : Nov 3 2016 11:55AM
no satisfactory response
My trading account snhh0 has credit of Rs. 89569.90 as on 31/12/2016 which is not transfered to my bank account.

with regards

Sushma Jaiswal
kotak sec trading code...
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P
puneetsinghal7004
from Pune, Maharashtra
Jan 10, 2017
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Zero Account Facility against what has been promised

Address: Jaipur, Rajasthan, 302006
Website: www.kotaksecurities.com

I had opened the demat account in the kotak securities for the purpose of investing in the mutual fund. My ID is PUN92_10
My client code is PX7K0
KS_CRN is 10539767
I am unable to make investment through my account due to which i have to pay higher amount of tax and they are not even providing me any kind of remedy. Also my dead line is passed and also they had wasted a hell lot of time.
I had even mailed them...
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S
shamsatish
from Bengaluru, Karnataka
Nov 24, 2016
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Cheating by charging minimum brokerage per trade

Address: Mysore, Karnataka, 570009

I am very old customer of Kotak Securities right from the day when it opened branch in our city. Since I was making investment in small lots. I found their account suitable and I was being charged with flat brokerage. Now I am being humiliated by the company by suddenly changing brokerage as minimum brokerage per trade at Rs 21/- irrespective of quantum. I was made to invest in small lots and my 90% of holdings are small lots only. Now after...
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P
Prasanth AV
from Bengaluru, Karnataka
Oct 24, 2016
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Account not closed even after submitting Account Closure Forms

Address: 520010
Website: www.kotaksecurities.com

My client code is a4lq0.

I wanted to close my dp & trading account with kotak securities.
I went to kotak securities branch to close my demat and trading account.
And submitted signed forms to close both trading and demat account
At kotak securities (labbipet) vijayawada branch on 13th october 2016. they told it would be closed in a day or 2 maximum, but it is not closed till now....
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A
Ashok Shah
from Mumbai, Maharashtra
Oct 20, 2016
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Non compliance of written commitment

Address: Mumbai City, Maharashtra, 400092
Website: Kotak Securties

Kotak Securties has given in writing in year 2008 to Mr Ashok P Shah that they will not charge any annual maintenance charges and brokerage .20 paisa on cash delivery etc. KOTAK charged us annual maintaience charges and brokerage .49 paisa and wrongly collected several thousand rupees from our trade surplus .we complaint several times but no action and continue to charges. It is really dishonest practice of kotak by not abiding written commitment...
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S
simon lloyd
from Bengaluru, Karnataka
Oct 6, 2016
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Bank sms for shares update

Address: Bangalore, Karnataka, 560016

Dear kotak team, & mr, uday,

I have contacted number of times to your customer care and logged a complaint stating that please unscubribe my details from all the demat account/kotak securities.

However, i get the response stating that it will get deactivated within 3 hours 3 working days, but not happening anything.
Seriously can’t understand how down your services are and the customer services.br...
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Dhananjay Hatle
from Mumbai, Maharashtra
Sep 29, 2016
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Wrong brokerage charges

Address: 400060
Website: kotak securities

Dear Team, At the time of account opening i have been told that my intraday trading charges will be 0.03% or 21 rupees which ever is higher however when i m checking daily transaction report i am surprise to see i m getting charged more than 1.00 rupee per share, person who opened the account assured me that he will help me rectifying wrong charges however he stopped responding my calls, many promises been made by Kotak but all fake, need...
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J
jaytor01
from kolkata, West Bengal
Sep 26, 2016
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Resolved

Unauthorized person dealing with account

Address: North 24 Parganas, West Bengal, 743133
Website: www.kotaksecurities.com

My account is currently closed. A/c dp id:in300214, client id: 17325823,
Client code: 6m6n3. The problem is, the account not operated authoritatively and i didn't advised or known good features of security and stock related but harm my money and i want stop that practice, that practice leaking information for personal gain and harm consumer. That account was situated at shyamnagar, west bengal, pin 743133....
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S
satyendra06
from Khanna, Punjab
Sep 18, 2016
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Wrong detail fill in the openning account form So acount not activated after two months

Address: Udham Singh Nagar, Uttarakhand, 263153
Website: kotaksecurities

Dear Sir
I have a salary account with Kotak Mahindra Bank.
I applied demate account through Kotak Mahindra bank branch Rudrapur in th month of July.
The process was too slow about the opening account. After some time date 08.09.2016 i got a message regarding deduction of amount of 10750 Rupees . Than further investigation i found that the amount is transferred to kotak securities demate account without purchasing any...
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V
vinodjagasia
from Mumbai, Maharashtra
Sep 12, 2016
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Unable to trade in kotak securities

Address: 400071
Website: Kotak securities

I have account in securities since 2012 but to my surprise i came to know that my account is suspended since 25th july 2016 without even intimation to me.

This is shocking and im unable to operate securities account.

I am being following up for the same since past 3 weeks to customer care however they are unable to resolve my complain and i am left with only followups.

I have also gone to kotak...
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K
koyalina majumder
from Mumbai, Maharashtra
Sep 9, 2016
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Recruitment Process

Address: Kolkata, West Bengal

I have given recruitment to Kotak Mahindra Life Insurance & they told me my work will be to take interview & I have to work in back office. For this I have to take training & I have to pay Rs.1000 I have given to them. When the Training Process has started I came to know what I have to do they recruit me as an agent & I don't have any fixed salary but they told me I will get Rs.15000 per month. When I ask for refunding they misbehave with...
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R
ranabappa
from Kolkata, West Bengal
Sep 1, 2016
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Wrong address fed in kra by kotak securities.

Address: Kolkata, West Bengal, 700029

My name is Atanu Choudhury. I am having a saving account in Kotak mahindra Bank having account number [protected] which is having a correct address.
I have recently opened a Demat account in Kotak securities having a client id 19618466.
The have made a wrong entry in the address and changed my KYC details in the KRA.

As a result all my mutual fund investments are showing the wrong address. Request to do the necessary...
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S
Sambid Dhali
from Baghdogra, West Bengal
Aug 11, 2016
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Removal of personal information from kotak database

Address: Kolkata, West Bengal, 700104

Hi,
my name is Sambid Dhali & this grievance is against Kotak Insuarance. Last year during the first week of June 2015 I went to their office for a job as they asked me to attend an interview for a back office non sales non target job. They repeateadly confirmed with me before attending the interview that it is a non sales non target back office job & hence I attended their interview. However on attending their interview I was told...
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N
N.P.Ekka
from Chennai, Tamil Nadu
Aug 9, 2016
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False information given regarding delivery of my password pin.

Address: 400026
Website: Kotak Securities

Respect sir,
With reference to the query below, i have to inform you that i tried calling consumer care center to find the p. O. D details -[protected] of my password which has been sent through shree anjani couriers on the 3rd aug 2016.

They courier service first claimed that i have shifted from the given address and the delivery failed, later after several calls they say that they have delivered my documents - but...
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N
nikhi36
from Dehra Dun, Uttarakhand
Aug 3, 2016
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Kotak securities asking for outstanding amount to pay

Address: Thane, Maharashtra, 400607

I closed all my account in September 2015... even my debit account now they are saay its silt active...and u have to pay 1244.76 /- outstanding amount...off bank...i clear my all debt amounts now they start again harassing me.. For debt

First they take my policy money 30000/-
Then they forced me to pay my credit card money off 23000/-
they i closed down my all account and they don't return my money in my account...
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R
Ra Vee
from Dharmsala, Himachal Pradesh
Aug 3, 2016
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Letter of report of fraud

Address: Kannur, Kerala, 670002

To: - (The managers of kotak securities ltd.)

- mr. Praveen koroth at kotak

My name is ligin ravi. I am a client of kotak securities. My client id 16216116​.​
I would like to report to you, the managers of the company, some very strange activities that have occurred to my account that i need your help to clarify and fix.

On 17 of june, i received from mr. Santosh cp a mail note, signed...
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R
rocksford
from Bengaluru, Karnataka
Jul 2, 2016
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Playing Fraud service from Kotak Securities for 2.5 years

Address: 560100
Website: www.kotaksecurities.com

Dear Sir,

I am writing this to express my concern and frustration over the service I received from Kotak Securities and has been pending since 2+ years without a solution. Every time I call up the customer care or speak to the branch manager, I get no results. To highlight the issue,

Situation:
I came to the bank to meet Madhursudhan Nair for banking query as I wanted to transfer money from MYR to INR....
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A
Anu.Late
from Mumbai, Maharashtra
Apr 4, 2016
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Mental Harassment

Address: Thane, Maharashtra, 400604

This is to inform you that, my dad was having credit card of Barclays Bank which was settled in 2009 and now i am getting calls from Kotak Mahindra Bank. I am unable to understand how can they call me & on what ground.
Even after making payment i have all the documents. i.e- settlement letter, payment slip, and account statement. However they are calling to my office landline and threatening me & my parents.
Below are the details...
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