Claimed

Kotak Securities Complaints & Reviews

3.1
Updated: Oct 24, 2024
Complaints 385
Resolved
227
Unresolved
158
Contacts

File a complaint to Kotak Securities

Having problems with Kotak Securities?

File a complaint and get it resolved by Kotak Securities customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Securities reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gursewak167
Dec 5, 2012
Resolved
Report
Copy
Resolved

worst service ever

Address: Pune, Maharashtra

hi
to whomsoever it may concern

date :- 8the Nov 2012
one fine day my security key was not able to synchronize withe theeire system and i was getting error message again and again. after theat i called thee customer care and theey told theat theere is problem withe your key. theey said theat you might have dropped theis key or some problem is from your side. even theough theere is notheing such happened and after...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mcardoz
from Mumbai, Maharashtra
Oct 16, 2012
Resolved
Report
Copy
Resolved

Receiving calls and SMS notification for some Mr. Ritesh Singh

Address: Mumbai City, Maharashtra

I have informed the customer care agents for Kotak Securities about the discrepancy, I have asked them to contact the said Mr.Ritesh Singh and to update their records. But this is in vain. This has been continuing for numerous months. Please do the needful as soon as possible....
Helpful
Found this helpful?
2 Comments
Report
Copy
D
dcjessica90
from Varanasi, Uttar Pradesh
Oct 4, 2012
Resolved
Report
Copy
Resolved

Demat and trading account

Address: Mumbai City, Maharashtra

the guy who came to me with his offering of dmat and trading account of kotak securities, provided me false and short info due to which i lost 110000 rs.

i just wanna my money back and severe action against that guy whose name is sandeep....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
afroggyster
from Pune, Maharashtra
Aug 24, 2012
Resolved
Report
Copy
Resolved

fraud transactions

Address: West Bengal

I opened a demat account with KSL (client ID 381E0 ) in May 2012 and wanted an online account because I have 5 years of trading experience through online mode. However, repeated requests for an online account were ignored and they insisted that their offline service is world class and that I should give it a try. Reluctantly, I started and I would get calls from their back office occasionally although there were transactions being done from...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
R.S.ASWAL
from Delhi, Delhi
Jul 24, 2012
Resolved
Report
Copy
Resolved

CHEATING

Address: Delhi

Dear Sir,

Sub:- Cheating by M/s Kotak Securites Ltd. 202,217 Ambadeep Building K.G.Marg, N.Delhi-01
Ref:- My Client code No- HJIE -1 / Group code No-DDDDAMFBEQ.

This is for your kind information that I have been cheated very badly by M/s Kotak Securites Ltd., resulting I have suffered the huge financial losses of Rs.1,70,327/-. Due to this loss I am suffering from the mental tension very badly since...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rohith_fun
Jul 7, 2012
Resolved
Report
Copy
Resolved

Offline Trading

Address: Hyderabad, Andhra Pradesh

Hi,

I became victim of a Kotak securities franchisee which is located at Lingampally, Hyderabad. I had very bad experience with Kotak.
Initially I choose Kotak because I trusted it blindly by looking at its brand name which I the biggest mistake I have done in my life.
Then I hated the offline account which was created without my interest created by your franchisee.
That account didn’t have minimum...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
gupta_me
from Mumbai, Maharashtra
Jun 26, 2012
Resolved
Report
Copy
Resolved

kotak securities is unable to fix problem

Address: West Delhi, Delhi

Misleading information was given to me by one of the advisors at kotak securities customer care. After that I called atleast 15 times to fix the problem but everytime they promise call back. They never keep there promises. They are incapable. The supervisors are useless. I talk to Jigna shan(sup) and Mehmood ali ( sup) but they are useless. They are worst then advisors. They just tend to get rid of customers they never try to solve problem....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sachinnshah
from Ahmedabad, Gujarat
Jun 22, 2012
Resolved
Report
Copy
Resolved

Wrong commitment

Address: Ahmedabad, Gujarat

Kotak securities sales persons - Mr. Ruchit Soni had contacted me and promised me for 2 paisa brokerage for intra-day and 20 paisa brokerage for inter-day after my stock transfer from other brokerage firm.

I meet his manager also - I had forgotten his name. He had also promised me for same.

Due to this brokerage issue, I had not done any transaction in shares - After 1 year they are telling me that We will not...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
santosht
from Nellore, Andhra Pradesh
May 30, 2012
Resolved
Report
Copy
Resolved

Breach of commitment

Address: Rangareddy, Andhra Pradesh

Hi,

My Name is Santosh kumar Tadisetty. My kotak Securities Account no 2NR35.

your kotak salesperson have given same commitment which was given to my colleague whose account no :2NE02.

The sales representative has made the following commitments:

1)A/c opening charges of Rs.550/- will be levied.
2)DP charges will be levied.

After opening account, there haven't...
Helpful
Found this helpful?
4 Comments
Report
Copy
A
Aditya Adusumalli
from Nellore, Andhra Pradesh
May 29, 2012
Report
Copy

Fraud Team with lack of business ethics

Address: Rangareddy, Andhra Pradesh

Hi Team,

I have lodged a complaint on Kotak Securities regarding the breach of commitments made by their team and immediately I got a call/reply from their team saying they would resolve the issue at the earliest. It's been almost a month and till now there is no response.

Now, I understand that the services team does this to make followers of consumer court feel that the team is active/keen to solve the...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nkc_chandel
from Nashik, Maharashtra
May 24, 2012
Resolved
Report
Copy
Resolved

pf not settled

Address: Central Delhi, Delhi

sir myself Neeraj Kumar and i had worked with kotak securities from oct 2010 to oct 2011 and my pf no. is MH/41586/18847 for which i had applied in Nov. 2011 and it is recieved in pf office in jan.2011.

Till now i not recieved any intimation from their side and still i did not get my pf settled .

Sir i request u to plz look in to the matter or shud i go for some legal action

regards
Neeraj...
Helpful
Found this helpful?
2 Comments
Report
Copy
J
JAI GOPAL VERMA
from Kolkata, West Bengal
May 7, 2012
Resolved
Report
Copy
Resolved

Fraudulent transfer by Kotak Securities

Address: Chandigarh, Chandigarh

My trading account with Client Code 2DBB9 and Demat account number 16232156 have already been closed and confirmed as closed by Kotak Securities vide their e-mail dated[protected].
On[protected], they have on their own without my consent, have transferred Rs.40,000/- from my bank (Kotak Bank) to Kotak Securities to that closed account.
What a criminal neglect and shameful style of functioning of these big companies.
The...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhishek Maggot
from Bengaluru, Karnataka
Apr 13, 2012
Resolved
Report
Copy
Resolved

demat ac blocked

Address: Bangalore, Karnataka

this is the complaint posted by someone on the same forum ,who had similar problem which i am facing right now





"I hold a trading a/c with Kotak Securities for approx 3 months. Ever since I got the security token to log in I used to have trouble. I had to call up customer care sync up the token and log in every time. (My mistake for bearing with this). One fine day, the customer service...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Kadam Delhi
from Gurgaon, Haryana
Apr 1, 2012
Resolved
Report
Copy
Resolved

error in website Equity Portfolio tracker module

Address: South Delhi, Delhi

The Kotak Securities website is having a problem in their Equity Portfolio Tracker module for last 3 days now. It is so disgusting that there is neither any information or communication from the Company and also there is no reply from them on being this brought to their notice. If there is a problem then atleast some one shall notify the non availability of service and expected time for restoration. You cant go into hibernation without...
Helpful
Found this helpful?
2 Comments
Report
Copy
Address: Mumbai City, Maharashtra

Dear Team,

Against Kotak Securities

that problem occurred this web serve has encountered a databases error... . Please inform help desk we apologize for the inconvenience caused.

I have screen shot herewith. mail to kotak securities.

pls check and confirm what problem actually

Regards,
Rajesh...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
narender354
from Kolkata, West Bengal
Mar 5, 2012
Resolved
Report
Copy
Resolved

wrong order executed by kotak executive

Address: Bangalore, Karnataka

Hello All,

Can some one help me as I have register two complains for Kotak securities poor services.
First complain is regisitered on 2nd Feb 2012
second complian on 3rd March 2012

Kotak Security provide waste service to there customer. I am doing follow up from last one month but no response.

Details:

Name :Narender Kumar

Client Code : 1AYP0
br...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Hrudananda Sarangi
from Kolkata, West Bengal
Feb 26, 2012
Resolved
Report
Copy
Resolved

poor customer service

Address: Sambalpur, Odisha

Dear Sir,
My complaint against the aforesaid company is related to poor quality of service or offering no service when the customer is in need. At the time of opening of the A/c , the company made several promises including to give the best customer service to its customers but in fact they have not render any service when requested by the distress customers. I am trading under the Kotak securities for last 2 years and and at...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
manmohan696
Dec 22, 2011
Resolved
Report
Copy
Resolved

mishandled the a/c cause me 42-45000

Address: East Delhi, Delhi

hi,
this is to inform you that a/c XLWR3 has been handling since last 1.5 months after many times request by mr. ranjit mishandled the a/x and not it is almost total loss of 42000 to 45000 rs. in Nov. itself only.

al it started when he told me to start derivatives and i told him that i dont have any knoweldge of call , put, derivatives, open interest , futures and he told me that not to worry i will handle ur a/c without...
Helpful
Found this helpful?
6 Comments
Report
Copy
A
anandsarathy
from Chennai, Tamil Nadu
Oct 19, 2011
Resolved
Report
Copy
Resolved

Email Harassment by Kotak Securities

Address: Tamil Nadu

At the offset let me clarify, my name is Anand S from Chennai and iam in noway connected with services of M/s Kotak Securities

My complaint against M/s Kotak Securities, is that they are sending to my email ID contract notes/margin statements which is supposed to reach one of their customer by name Anand Sankar Agarwal to my email id anand.[protected]@sify.com.

I have represented this written mail to them 3 times in last...
Helpful
Found this helpful?
3 Comments
Report
Copy
R
rchugh22
from Bengaluru, Karnataka
Sep 6, 2011
Resolved
Report
Copy
Resolved

Delay in Account closure

Address: North Delhi, Delhi

Hi It’s been more than 2 years I am trying to close my Kotak securities account. I have submitted my closure documents 5 times but yet my account is still open. Every time I call up customer service they say that they have not received my documents. After insisting them that I have submitted these documents in one of their branch in delhi they say that all the documents are sent to their head office and the documents which I had submitted...
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR