[Resolved] Lenskart — Order is not delivered yet

abhishekzararia

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi, I had arranged a home visit facility from lenskart team on 15-Sep-2013 and the team has visited me and after that I placed an order through lenskart.com on the same day. I complaint with the lenskart is that neither they are denying that they will deliver the order to me nor refunding my money. They had given me FEDEx order tracking number, I used to track daily but on 26-Sepmeber-2013 the order is remained undeliverable as per the status of Fedex order tracking system and they sent it back to the shipper. SInce then I am almost daily in contact with lenskart team through their chat messanger, but they haven't delivered my order to me. Every time they ask me to wait 24/ 48 hr and promise me that the order will be delivered to me surely. This happens 4-5 times within a span of 10 days. Now I want to file a case of defficiency in service and mental harassment on the lenskart.com . Please help me in filing a case against lenskart.com. my Contact Number is +91 - [protected] My Name: Abhishek Zararia my email: [protected]@gmail.com Order number of Lenskart : [protected] Order tracking number of FEDEx :[protected]. Waiting for your reply.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

deepa84

from Indore, Madhya Pradesh

Hi, there. I, m deepak kumar nayak my order no. is [protected] . I.e. Showing in Transit with Go Javas courier, on wedesday I have received a call from one of their staff and I have told him to massage me his office address to my mobile no. for which i could receive that parcel from the courier office by reaching there.But till the date they neither massage me nor call me after that.if you have the Go Javas courier address or contact no. please do provide me.

cameron white

Jan 3, 2022

here is a website where you can find the real-time location of your order if don’t believe it, just try and click on this 45track

Aditi1308

Feb 19, 2022

I placed an order on 8th feb for two eyeglasses, but one of them were of wrong eye power so i applied for exchange for it and till now the replacement order hasn’t even been shipped, i have contacted lenskart but they are not working on this issue, they’re so unprofessional they don’t even know what’s wrong with the order. I demand for the delivery of my order or i need refund and compensation for wasting my time and mental harrasment.