Lenskart Complaints & Reviews

Hi I have made a online shopping from lenscart a power eye glasses. Lensact doctor came to my home and check my eye. And i have ordered according to the power given by lenscart doctor. But it was the wrong power what lenscart doctor gave to me. So i requested lenscart to refund my money. I also immediately returned the glass. Still 1 month passed away.They told on 27th sep that we refund your money. On oct 15th again i contacted . The...

My inital order was placed with lenskart store on 27th Jul at Aundh Store, but I never received it until 14th Aug after which i called the customer care. They could not locate my order. After much fighting somehwo they managed to locate it. After I forced them to cancel my order and refund my 5000 Rs a lady from lenskart called and got a new order placed and send me the specs. Now I have issues with the power of left eye and I need to get...

I have ordered Hi Index progressive lens for myself ; first lenskart told me that they will provide me hi index AO make lens but I received a low index Kodak lens along with AO invoice!!!. When I refused to take the product then their person visited my home and admitted that Leskart had done a wrong thing and promised me that this time they will provide hi quality product. But after one week I have again received a low index thick lens of...

Bought online from Jewelskart and realized that online shopping should limit to branded products only.Got earrings after nearly a month, and was shocked to see the quality(terrible, terrible finish) Lesser weight(woah, they'd officially given certificate with weight mentioned 2.4 grams less than minimum weight mentioned on website) And, wait a minute, fake gold! I myself didn't believe it, and neither will you guys. So before refunding,...

I am sorry to say, But Lenskart.com provide worst service ever, For Order# [protected], I have following issues: 1. You delivered is so late like after a week, Not up to your words. 2. I asked you to not deliver this after Sep 6th As I am leaving that place on Sep 6th night, But You did. 3. You delivered to a wrong person, Without checking name Id o that person. 4. You said you'll refund the money as per Query#470647, But now you...

sir it is to bring your notice that, the product of MTV sunglasses that you are marketing are not up to the standard.i have ordered one of MTV sunglass order no-[protected], its lost its golden color within 10days. photo of the product is attached.please take necessary action. regards sibasish mohanty...

I have purchased Eyeglasses for lenskart on 19jul but till today 25 july its showing still pending.Order number [protected] Cost of glasses and frames is RS 3000. when I called CC they have only one recorded message " YOU WILL GET YOUR ORDER WITH IN 24-48 HRS". CC have no concrete answers, if you asked them for supervisor, they always says that supervisor is not available. They have no answers to your queries and keep mum over...

This is to bring to your kind attention the unfair trade practice that is being practised by this unscuplous company in cheating the customers.

I had ordered online for two sunglasses with the advertised code of SUN50 wherein the price of a particular sunglass originally quoted for Rs 1499.00 would be available at a discount of 50% and therefore available for around Rs 750.00. Due to oversight while completing the order I had...

Order No.: [protected] I ordered two sunglasses from LensKart.com. I received it on 5th June, 2014. But I was facing sizing problems with both the sunglasses. So I returned it to LensKart. they received it on 9th June, 2014. In the same day, I requested Cheque Refund for the amount I have paid for the above order. They said that I will receive my cheque within 6-7 days and they also said that I will receive the Tracking details via email....

Hi Team, This Emails is just a heads up to you that now, I am going to drag this matter to the Consumer Grievances... First Frame Ordered - [protected] - - Added the request to reduce the width by 2 mm. Not done and sent like this only. Second Frame Ordered - [protected] - Staples were wrongly fitted. Its like both staples are from 2 different spectacles. Third Frame Ordered - [protected] - Powers were completely wrong. When I wore...

Hi, I had arranged a home visit facility from lenskart team on 15-Sep-2013 and the team has visited me and after that I placed an order through lenskart.com on the same day. I complaint with the lenskart is that neither they are denying that they will deliver the order to me nor refunding my money. They had given me FEDEx order tracking number, I used to track daily but on 26-Sepmeber-2013 the order is remained undeliverable as per...

Hi ,
I have placed an order with this website and the order no. is [protected] . I have not received the product and the website doesnot have any idea where the product is . I called them to get a refund and every time they give a different excuse . I have escalated the case but there was no effect . They are treating a customer very badly.and i feel helpless to get my money back from these websites . I have spent a lot of money...

i had done an order [protected] on 19 jul 2013 but because of lenskart i had received an wrong product the mistake is that in that specs of lens no. actually my no. is -2.5 but they had make it -2.0 ..... then i called dealskart to now .now what to do then they told me that sir we will arrange you a pickup facility but they havn't arrange it and now after three days when i called lenskart they told me sir we are unable to provide u a...

i had placed an order ( #[protected] ) of rs 655 ..... transaction done but transaction id not received .... the product which i had order is not confirm and i had called constumer care 15 times or more ... around 100rs i had for my mobile balance .... but no action has till now ...... lenskart is the worst site that i had ever seen...... khatiya site ..... i want my money back soon very soon.....

Hi Sir/Madam,
On 27/02/2013 I bought one sun glass from LensKart.com(Order no:[protected]). The price was Rs.499/- and I had a discount coupon of Rs200. After applying the discount coupon it became Rs.324 including shipping charges(Rs.25). I got that product within 3 days. But when I got the product it was a faulty and much bigger than my face.So I planed it to return and buy another one. In their service agreement it was written...

Hi,

I ordered a product on feb 2012 and they delivered the wrong product and hence i requested right product and they failed to do and they said will refund for the same.

Still am waiting for the refund. I don't know what kind of steps are doing by them.. Only system reply am getting once 2 days...

Note : They said they sent the cheque.. But i haven't received. For cheque now 3...

I have been receiving lenskart group spams since a long time, every time i unsubscribe they send their mailer through another email address.
I have never purchased on any of your site or subscribed with your mailer list.
Please stop spamming my mailbox. I am not interested in your vincent chase or other worst grade products.

Email address used to spam:

Lenskart@watchkartsales.In
Lenskart@bestsunglasses.Co.Inbr...

Hi All

The order #[protected] which purchased in www.lenskart.com and successfully I received the product, but the frame was wrongly delivered and so I requested the return back and replacement of my desired model.

But still now the customer support people arranging the courier person to return back the product. for your reference the previous mail communication attached.

[protected]br...

I had placed order for two spectacle frames under buy one get one free scheme (Order #[protected] online through the website of the company www.lenskart.com. I made my payment of Rs 1990/- (One thousand nine hundred and nenety only) through credit card on May 16, 2012. I was given message that my order was dispatched on 19.05.2012 via DTDC courier (Consignment No. X0677317). But, I did not receive the consignment up to May 26, 2012. When...

This is the regarding the Order #[protected]Invoice #[protected] that I had placed for prescription glasses on your site LENSKART on 01-May-2012.

Please note that the Prescription Glasses are delivered but with the wrong prescription.

The prescription for the Right Eye (OD) mentioned was |SPH -3.75 |Cyl 0.50 |Axis 90
whereas it has been delivered with following prescription |SPH -3.75 |Cyl 0.75 |Axis...