[Resolved]  Reliance Communications — Online complaint

I had purchased a mobile from Reliance Communications(Sector-4, Vaishali Ghaziabad. Tel[protected] on 14th march'09 of Classic Mobiles company with RSN no RL0HSC[protected] with a warranty for one year. After two months it got problem with its speaker. When I contacted to same Reliance communication center I was told to go to the Classic Mobiles service center at Preet Vihar( New Delhi- Tel[protected] At Classic mobile center I was told that the date of warranty was already expired on feb'09 & the RelCom had sold you the out of warranty mobile to you and nothing can be done to it. Now I am facing much of loss without the moblie. Nobody is taking the responsibility of the fraud. I want the problem to be solved at the earliest. Request you to do the needful.
I can be contacted on other number- [protected].
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Feb 21, 2017
Complaint marked as Resolved 
This complaint is put long back and has been resolved so pls remove this complaint.
Verified Support
Jan 30, 2015
Reliance Communications Customer Care's response
Dear Sabeeha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications
 
762 Comments

Comments

Sir,

maine apna number port kiya tha mera number hai [protected] bt Reliance company se mujhe ek madam call ki aur unhone mujhe retain kiya yeh kah kar eke sir apka call charges kam kardiya jaraha hai. Reliance to Reliance .10 paisa mint kardiya jaraa hai aur yeh 24 ghanta eke andar activate hojayega bt abhi tak mujhe yeh offer nahi mila . . so plz do the needful as soon as possible . .


Thnx n Regard Sonu
Sir,

maine apna number port kiya tha mera number hai [protected] bt Reliance company se mujhe ek madam call ki aur unhone mujhe retain kiya yeh kah kar eke sir apka call charges kam kardiya jaraha hai. Reliance to Reliance .10 paisa mint kardiya jaraa hai aur yeh 24 ghanta eke andar activate hojayega bt abhi tak mujhe yeh offer nahi mila . . so plz do the needful as soon as possible . .


Thnx n Regard Sonu
Sir,

mera ek Reliance ka Gsm number hai[protected] bt isme network problem horaha hai jab bhi call karta hon tu switch off bolta hai jabke phn on rahta hai kindly kuch kijye yeh number meri wife ka hai aur woh abhi apne relative ke yaha hai . .

Thnx n Regard

Sonu
my no. is [protected] reliance GSM, reliance SINCE FEB'14 in every 3-7 days it deducts 3 to 5 Rupees for VAS but NO VAS IS TAKEN BY ME and when i call customer care they do not responding clearly .so i am very angry about this help...
Sir,

main ek prepaid Reliance Gsm ka customer hon mera mobile number hai [protected] main apna number postpaid me convert karna chahta hon bt mujhe SRP200R chahye agar aap yeh karsakte hai tu main apna number postpaid me convert me karne ke liye ready ho. . . .

Thnx n Regard
Sonu
[protected]
Dear Sir,

I have not activated any VAS/STORE/VIDEO plan but your team is always decrease my account.
& I have a roaming plan Rs.24 for 1 month roaming incoming free but same my account balance is cr.in roaming incoming call.


Please stop unauthorized services & unauthorized cr.
Please Refund my account cr.balence.

My cell No.+91-[protected].

Please do the needfull

Regards
Bansh Bahadur Singh
Respected sir,

I am a reliance user. The problem is often my balance is deducted from my account. And i also use internet pack, and its not working properly.I called customer care so many times . but every time i refused, because they never pick my call or if they pick the response is not satisfactory...plzzz help me out from this problem.
My phone no. :[protected]

Thank you,
Prasoon
[protected]@ymail.com
My reliance net connect no: [protected],

This is the second time am giving the complaint regarding the cancellation of my connection.

I have sent mail to netconnect.[protected]@relianceada.com <netconnect.[protected]@relianceada.com>; on 31 may to cancel the connection, and again on 10th june.

But there are sending bills now for payment,

What kind of service is this?
If i call customer care not reachable any time.

i never expected this kind of service from reliance.

Fed up of roaming to reliance stores for cancallation,

Worst service from reliance.

Regards,

Vinod.

[protected].
My reliance net connect no: [protected],

This is the second time am giving the complaint regarding the cancellation of my connection.

I have sent mail to netconnect.[protected]@relianceada.com &lt;netconnect.[protected]@relianceada.com&gt;; on 31 may to cancel the connection, and again on 10th june.

But there are sending bills now for payment,

What kind of service is this?
If i call customer care not reachable any time.

i never expected this kind of service from reliance.

Fed up of roaming to reliance stores for cancallation,

Worst service from reliance.

Regards,

Vinod.

[protected].
sir
maine apke customer care no. par kai bar call try kiya hai but apke care persons fon bar bar disconnect kar dete hai.
i m so iiritate .
mere no.se bar bar pese kat liye jate hai or apki compony ki taraf se callertune service activate kar di gai hai...
mai chahti hu ki ap in services ko band kar de or mere no.par do not disturbe seva activate kar de.
my no. is [protected].
very poor network in noida sector 22,
respected sir i am reliance postpaid customer in last five years and my mobile no is [protected] last five year my billing address is
kailash suresh chandra mirani
25 sailash hou society
opp ganesh temple
palasnpur patia circle
393002
complaint is last one month my sim card is not work properly so i change my simcard ankeshvar reliance web store so webstore contect person is bhupat bhai is not handling properly he is not help for customer and very harshment so please help my simcard change process fastly otherwise i complanie is consumer foram
I Can Not Send Sms ...
Its shows That Message Sending Failed
do Something Plz My No. is [protected]
Plz plz has Soon has Posible
Dear Sir,


I am Pankaj
Lochan
Sahoo
working in ADANI POWER LTD, GUJARAT . I am basically from Bhubaneswar, ODISHA.

In 2007, A Reliance GSM SIM was taken with number "[protected]" in the name
of my Elder Brother "PABITRA KUMAR SAHOO" with the following address

QUARTER NO. IV-47,

OUAT COLONY

UNIT-8,

BHUBANESWAR-751003

ODISHA.

And since then I am using that number. As I am working in Gujarat so the
number is used twice a year at the time

when i go Bhubaneswar.
The SIM is inserted in my phone is in idle state . from past
15 days it was showing "REGISTRATION FAILED".


On inquary
from bhubaneswar
Reliance Office it was told to us that the SIM has been permanently closed by
TRAI . It was not informed to

me at all
though the SIM was in service showing RELIANCE network on my phone.


As a sastisfied
old customer of reliance telecome
service, I want that number to be in service as soon as possible . Please take
necessary action to reactivate my favorite reliance number.kindly mail to


[protected]@gmail.com


[protected]
SORRY TO SAY YOU..
your customer care service worst than any other mobile company.Its not getting, not responding and customers are uselessly harassed.my number is [protected].my rating for your company is big 0...you have blocked my sms from my no. as well as i am recharging this no.with 55/-, 20/-, 20/-, 20/-...but my amount is 1rupee 5 paise fixed...top up amount is not enhancing in my no..you are stealing our money cunningly.it is not fair.your company is disturbing and harassed us in this way...do some necessary action.
SHARMISTHA GUPTA
sir, my no is [protected].. I am trying to activate my college plan of ₹16 since 1 year ago and I have complained about this problem to customer care but no solution have been found yet...sir plzz help n solve my problem..
Dear sir,
this is to inform you that i am use reliance gsm sim but creat problem i take 3g net plan recharge rs 156 but show network 2g plan reliance gsm network very very slow in noida up i contact customer care after 1 week but their is no responce sir after 2 days i contact customer care no 198 &amp; *333 but this number give only option not talk to customer care my mobile no [protected]


Thanks &amp; regards

Vijay tiwari
I am using reliance from a long time, my no is [protected] prepaid CDMA, my sms pack of Rs. 19 was activated from the last few years &amp; automatically it was renewed from the account, but from the last two days i.e from 19/07/14 it was automatically deactivated &amp; Rs. 19 was deducted from my account. Now i am facing a very great problem that the sms pack was not renewed &amp; the amount was also deducted.
This is a kind &amp; humble request to you that kindly activate my sms pack for which you have deducted the amount also. &amp; please refund the amount also which you have deduct for the messages from the last 2 days
My Reliance Gsm Prepaid Mobile No is [protected]. this no is out of
service --customer care from 2 month... i call many time customer care
by another number &amp; request many time from customer care
executive or representative .. they give me reply for wait 48 hours... i
wait more than 48 hours &amp; again call customer care from another
number ... but they give same reply... in this period reliance activate
unwanted vas service like---ussd charges they deduct 3 rupees balance i
can't refund my balance because my no is already out of customer care
service by them... for some benefit greedy many customer executive
employee activate service for many customer.. customer have facing
problem &amp; disturb for this activities or incident... &amp;
when customer want to call customer care for try refund balance or
deactivate service they could make call because already out of service
or locked his number by customer executive... now in these days these
types incident or problem make general things... for blind greedy of
these customer care employee activate service &amp; than after day
deduct balance &amp; get some benefits by companies for charges or
activate services... Deepak kumar sharma mob no --[protected] date :
25/07/2014

Amount deducted 202 Rs without any information.

I am Hitendra Singh and i am using reliance number +91-[protected] from last 3 years but i am facing continuously amount deduction problem i have sent so many mails regarding this problem.

Recently date July 24, 2014 reliance again deducted 202 Rs from my balance and customer care persons are saying that i used GPRS when i was net pack Rs 34(400MB data for 7 days). When i activated that plan i got message that my plan renew after 7 days even i got message 24th July 2014 in the morning that your request has been registered to activate your data service.

But reliance deducted my 202 Rs and customer care persons are saying that they can't refund my money.

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