[Resolved]  Reliance Communications — Online complaint

sir
aapki company mere mobile sim ka pura ka pura balance bar bar bigar use kie smapt kr deti h
or jb m custmer care adhikhari ko call krta hu to vha se bhi koi balace katne ka koi karad nhi milta h ormere balance ko bhi cusmeter care adhikhari lotane se mna kr dete h sir aapse nivedan h ki mera balance company 12hour m lotae anytham agle 18 hour m cnjumar cort m apni balace kotati ki jankari k lie cla jauga or m vha koi sulh krne ko teyar nhi houga is lie aapse nivedan h ki aap ki company n jo mere ab tk balace bigar koi karad k lie kata h usse lotade
my mobile no. [protected]

How can I rate when outgoing call to [protected]( UP, E) has not yet been expedited from my cell [protected](up, W). I was contacted from Mumbai office for its resolution. Pl look into.

My name G. Naveen kumar. My reliance contact number ([protected]). my complaint regarding my number was unnecessarily blocked this is the second time in complaining but there is no response from your end.i have contacted customer care so many times but there is no response from your end and no proper response from CC. kindly request you to look into this matter and please solve my problem as much as possible as it was my office contact number facing lot of problem without that number.please solve my issue and contact me to this number for any future queries contact [protected]. i'm ready to bare all your TERMS AND CONDITIONS.thank you waiting for your reply.

madarchod hai reliance behenchod bar bar balance kate ja rha hai baap ka paisa hai ka.. sala kuch activate bhi nhi kiye hai fir bhi behen ka laura kate ja rhabhai

Kl mene lockal call free 7 din ke liye vala richaj 89 Ka krvaya tha .jiska mere pass msg aaya bhi tha ki aapke 7 days ke liye seva aktivet ho gyi h .fir bhi mere lock call free nhi huye . 198 PR call kro to btate h ki aapko n to rifund milega .n hi seva Ka labh.[protected] PR richaj krvaya tha

Sir my 4 sim card used by someone i also comapliant about this issue customer care deactive the number but one relience employe active my sim i also call the employe so he was tell wo aise he active karate rahega. I also compalint in. Relience appellate_authority 2 days ago but no responce plz help me for this my 4 number is

[protected]
[protected]
[protected]
[protected]


The relience employee name do this job my permission

Shayam sunder pandey
Contact num:[protected]


My contact num

[protected]


Plz help me

Mai Reliance ka Customer hu reliance customer care me kabhi bhi baat nahi hoti sirf wait karaya jata hai aur jo net me customer care ka No. diya Gaya Hai Wo Bhi Galat Hai

Hello,
Rakesh Sharma here from Mumbai. I got a call from your reliance company and offered a plan of Rs. 450/- on number portability from other network to reliance CDMA postpaid connection on 20/03/2016. The plan includes unlimited calling, incoming and data in home network as well as in roaming. They came and collect my documents as well as Rs. 100/- on 21/03/2016. As of now they haven't contacted me yet. If I called them then they don't response. Don't pic up the call if someone picks up the call then say "calling back to you within 10 mins". Then they do never call back. I'm facing this problem from last 15 days. Today, 04/04/16 Nisha called me and again tried to offer new plan when i said her that ihve already given all docs and give first that plan then she said "sir aapke is case k bare me muje nhi pta..muje to new fresh number diye hai for calling and convert into mnp.
I never expected from reliance that they can cheat their customers. I'm very disappointed. I hope you will help me

Person who contacted me behalf of reliance. Details are as follows..

Roshan (snr. Executive). Reliance
M.Id. [protected]@gmail.com
[protected]

Urvashi
[protected]

Nisha
[protected]


Mohammed Nirale
[protected]

श्री मान जी
मैंने अपने रिलान्स gsm मोबाइल नम्बर :- [protected] से दिनांक[protected] को *121# पर काल करके रिचार्ज डिटेल की मांग की जिसमे मुझे reply में नम्बर :1 पर all call offer व अन्य नम्बरों पर अन्य option मिले | जिसमे से मैंने नम्बर 1 चुना व डिटेल मांगी |
जिसके reply में मुझे आया कि
" information recharge with rs 53 and get local + std call at 25p/min for 60days. "
इस प्रक्रिया की पूरी विडियो भी दो बार बनाई है जोकि दिनांक[protected] व[protected] है जिसमे से एक विडियो आप सलग्न करके भेज भी रहा हूँ
श्री मान जी मैंने यही संदेश दुकानदार को दिखाकर अपने रिलान्स gsm मोबाइल नम्बर :- [protected] पर दिनांक[protected] को रिचार्ज करवा लिया लेकिन मुझे इसका कोई लाभ नहीं मिला उल्टा मुझे std काल 30 पैसे व local कॉल 50 पैसे पड़ रही है इससे मेरा दोगुना नुक्सान (रिचार्ज व गलत कॉल रेट) हो रहा है
मैंने रिलायंस कस्टमर care में इसी सम्बन्ध में कई बार कॉल करके कंप्लेंट दर्ज करवाई हैं जोकि दो शिकायत दिनांक[protected] को शिकायत नम्बर :[protected] व[protected] हैं जोकि कम्पनी ने close कर दी हैं व कोई बेनिफिट नहीं दिया है
आज मैंने फिर कम्पनी में बात की जिसकी कॉल रिकॉर्डिंग आप को भेज रहा हूँ जिसमे कम्पनी सुप्रिविजर ने दोबारा कोई भी शिकायत बनाने व कोई बेनिफिट देने से मना कर के फोन भी काट दिया है
कृपया मेरा रिचार्ज अमाउंट व गलत कटे रुपये वापिस दिलवाएं जाएँ

from
मुकेश लुथरा
मोबाइल :- [protected]

My number[protected] two monthes not working

bawa computer Fatehgarh sahib (punjab)

cont=[protected]

Dear all,
I would like to aware you that these reliance service providers are fraud people. They are just grabbing the public's hard earned money. About 4 months ago I got a sms that ADPAYGames Mly Subs service has been successfully activated. Sms came Rs. 90 has been deducted from your account. Since then I am trying a lot to unsubscribe the service but in vain. I tried on No.198 but response came no VAS service activated on this No. Then I tried on No. 155223 voice Sms came no SAS service activated on this no. But as I recharge my phone number the balance got deducted. Yesterday on dated 5/04/2016 I contacted to Mr Lakhwinder on 198. He said your balance will be refunded within 24 hr but 27 hrs have elapsed no money has been refunded. My contact no. is [protected].

Regards
Balwant Singh

Dear sir,

I have reliance post paid jalsa plan from last 4 months
2 months no any problem everything was ok but after 2months network is not working on home or out station roming I have so many complaints but not given proper solution and executive give only direction select network ..but
When I am selecting other networks like airtel, tata, idea ...etc these are not connect.
I have suffer these problem after 2months purchase.

No any solutions are provided by customer care.

Suggestion for other dont purchase reliance.
Regards,
Mukund

Hi Team

This is to update you that I am a user of reliance postpaid. My details are as below:

Name : Manish Chandra Tiwari
Register Mobile number : [protected]
Location : Jaipur
State : Rajasthan


Issue:
I am facing Network related issue from couple of months and also have made a several complaint and follow-up from 01st April 2016 but not yet received single one response from your team.
Respectively I have also raised my pain-point at Appellate office before 4-5 Days at ([protected]) but not yet provided satisfactory reply.
Today had also made a follow-up with Appellate office but getting surprised when officer said as they have not received any status after several escalation by team Network. Thereafter when I ask for the detail about the services or complaint they had disconnected my calls.

Each and every time every concerns of reliance (Customer Care OR Appellate office) are providing only a std. timeline as “ Please wait 2-3 Days” (72 Hrs SLA) but my query is still unresolved and no one single one concerns who will provide the satisfactory reply.

Sir, My issue in under process with you so, I am still waiting from last 12 days but during these period I am not able to received my customers call and also my business are getting impacted lot.

This time is a pic season of my business and day to day getting loss of business so, you are requested please to consider the issue as urgent and provide me response on priority.

Waiting for you positive response…..


Thanks:
Manish Chandra Tiwari
+[protected]

Could you please response on the below emails.


On Thu, Apr 14, 2016 at 2:57 PM, Dherenra Singh wrote:
Hi,

can anyone help me on the below e-mail please?

Thanks & regards
Dherendra Singh
[protected]


On Wed, Apr 13, 2016 at 7:36 PM, Dherenra Singh wrote:

Hi,

I did one very big mistake that I ported my number from Airtel to Reliance. I am very much surprised to see that most of the day I recived a sms from reliance that some vas service is activated. and after reciving a sms i reply to unsubscribe for that service which i never asked for.

I tried to unsubscribe this before but still after few days it gets automatically renewed or something. i want all my money back!

I don't want any vas service or any kind of the service other than the part of the package which i paid. Please send me all the past bills so I can calculate the VAS service's amount which I already Paid and I want all the VAS service's money back. These below are the services which were activated.

(1)ASKShtfrmtDMSSubs28
(2)adpaystrmgwlysubs
(3)NDTVPlaySub21

So Please make sure don't activate and no more unnecessary deduction should happen in future from mobile.


Dherendra Singh
Mob. No.- [protected]


On Wed, Apr 13, 2016 at 2:16 PM, Dherenra Singh wrote:
Hi

I'm a postpaid user of Reliance Communication from many months and Every month I paid approx 1100 or 1200 of monthly bill but never checked the bills and paid blindly.In this month i checked and found that there are another services and extra charge has been included which i haven't use.
So please deduce this extra charge from my current bill so that i can use the services without any trouble or else I will go for other provider.

One more request Please stop all the services as per the attached document.

Thanks in advance.

Thanks & regards

Dherendra Singh
Mob. No.- [protected]
Relationship No. :[protected]
Bill No. :[protected]

Dears'

I had used Reliance BB way back in 2014 and found that connectivity is not good and disconnected the Line sometime around Aug 2014 and had sent a email to customer care to disconnect the connection, post which representative came to resident and took the Modem, after few months got a call from customer care for o/s bill and during that time i said didnt not use the BB since aug 2014 and i again told that i had already infomred the customer service that im disconnecting my line and do not want to continue, for which Customer card rep told that i have to settle my due even though you did not used. also for this i had paid the due during that time. post this around 15-20 months i didnt get any call.

All of a sudden today (20th Apr 2016) i got a call from a lady addressing herself as from Delhi consumer panel as they had got some case againt myself from chennai HC and gave other mobile to call and discuss, i contacted the same and they told that they got compliant from Reliance Comm that i did not pay my due and try to explain the same to the person, but he is not willing to hear and threatening that they will file a case against me, for which i replied ok, let me approach the Hon. court and seek justice.

Let me why these kind of activities is being done cheaply by Reliance Communication.

My problem Bill Regarding and I talk ing costumer care but not Solve my problem So I Request My problem Solve coming soon
My contact no. Is [protected]

This is one more complaint on reliance communidation, hyderabad. My mnp sim [protected] reliance cdma hyderabad activeted on[protected] after one week the sim deactivated after contacting reliance store ameerpet, hyderabad, sim is activated.And then on[protected] the sim is again deactivated with out any reasons.I made complaint customer care star333 and also reliance appellete hyderabad on[protected].They said it will take 3 days to activate the sim.I again calledup appellete yester day[protected] but they simply says it will take few days to solve the problem, what is going on .The reliance communication hyderabad is playing with my connection like football game...i also send several emails to reliance appellete, but no responce .I was already suffered a lot to activate the sim from[protected] to[protected], and again problem is came .What can i do know ...any body reliance authority can care about my sim problem...kb pathi-[protected]

munesh kumar
i was submits document and photo and 300 rs, before 20 days for port a connection idea to reliance. by mr ayan, mobile no [protected]
but i have not found any solution, my mobile no is- [protected] that i need to port.
and my contact no is [protected].

Hi,
This is umasankar. I was looking for Reliance Broadband in XXX area, Bangalore and contacted Reliance representative . His name is Ajay and his contact number is [protected]. He has collected money for 3 months in advance for 1199 plan as 3300 rupees and registration charge as 599 rupees on 22/04/2016. Totally the amount collected from me is 4200/- rupees. After three days of collecting money he called me and informed me that there is no feasibility for giving broadband connection in Basapura and will return the money on 29th April 2016. I agreed for that and waited till today afternoon. I have called his number and it's saying it's switched off . I would like to raise this as serious complaint and I want my money back today. I have attached the payment receipt with this email. Take necessary action and return my money back.

I sent email to [protected]@releianceada.com and they replied below

"This is with reference to your e-mail dated April 29, 2016, regarding pending installation and refund.


We request to write to us with the following details in order to address your concern about pending installation.


1. Customer Application Form number (CAF)
2. Complete address along with PIN code


Be assured that after we receive the required details, we would do our best to assist you with your concern"


I have not received any CAF number from Reliance representative who was irresponsible. I am registering this as a Complaint and others should beware of this kind of people and service providers.

it is very important complaint because i was using reliance gsm numbr [protected]
from last 1 year nd my number was attached to my work contracts .I am very tensed suddenly wat happened to my numbr it was blocked by RELIANCE GSM last 2 months back i recharge it 100 rupees
I dont knw y wat happened to it plz resole my number soon as possible