[Resolved]  Reliance Communications — Online complaint

I had purchased a mobile from Reliance Communications(Sector-4, Vaishali Ghaziabad. Tel[protected] on 14th march'09 of Classic Mobiles company with RSN no RL0HSC[protected] with a warranty for one year. After two months it got problem with its speaker. When I contacted to same Reliance communication center I was told to go to the Classic Mobiles service center at Preet Vihar( New Delhi- Tel[protected] At Classic mobile center I was told that the date of warranty was already expired on feb'09 & the RelCom had sold you the out of warranty mobile to you and nothing can be done to it. Now I am facing much of loss without the moblie. Nobody is taking the responsibility of the fraud. I want the problem to be solved at the earliest. Request you to do the needful.
I can be contacted on other number- [protected].
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Feb 21, 2017
Complaint marked as Resolved 
This complaint is put long back and has been resolved so pls remove this complaint.
Verified Support
Jan 30, 2015
Reliance Communications Customer Care's response
Dear Sabeeha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications
 
762 Comments

Comments

mere priya company reliance mey aap se bahut hi jyada tung hone ki wajah se apna 5 saal purana number port kra raha hoon is ki sabse badi wajah network jab v koi call karo to sawal hi nahi hota ki baat poori hone ke baad mey line disconeted karoo wo sahib khud hee ho jata hai aur jab customer care ko call karo to kehte hai ki sir bas aaj hi problem hai .is baat se mujhe kaafi gussa aata hai aaj maine soch hi liya ki bund kar doo mera mob no [protected]
My name is Ashish Paswan And I was purchased The Releince CDMA Sim before 2 days ago on monday And yet it is not activating and my reliance no. is [protected] . plz kindly do any action regarding it .My personal no. is [protected], if you want to contact me so plz call me at this number.


Thank you
i just started postpaid service of reliance GSM since 2016 Jan 17th, the service has stopped from last Sunday 24th Jan 2016, as complained to reliance store and customer care twice a day but there is no more response from customer care services and instead they are forwarding my call.
I need my balance from when you stopped my number. So please add it.
My complaint no: SR[protected]
Solve my problem immediately or I will complain to consumer court


MOHAN KUMAR. KOMMOJU
Dear sir,
I Beg to state that I am the user of [protected] Reliance GSM No.
I Want to Port it out From reliance. But UPC Could Not be Generated. I am giving an error massage '' Insufficient Balance. Please recharge to avail the service.'' I have already register so many complain. But I Have Not given success feed back for the inconvenience. So I request you to solve the problem.
Sk Mahmudul Hasan
Dear sir,
I Beg to state that I am the user of [protected] Reliance GSM No.
I Want to Port it out From reliance. But UPC Could Not be Generated. I am giving an error massage '' Insufficient Balance. Please recharge to avail the service.'' I have already register so many complain. But I Have Not given success feed back for the inconvenience. So I request you to solve the problem.
Sk Mahmudul Hasan
Hi my name is farhan khan and my no. is [protected] on 3/2/16, I Spoke to one the customer service representative from care department named as BAHVASHINDU DAS,
As i was facing an issue with reliance network since i port out the no. instead of helping the care agent was very rude, and was not ready to help me at all which i did not expected from reliance, You can check the call which i have made you can hear the conversation which i had with him and specially you can listen the last part of conversation and how he hung up on me, i would really recommend you guys to take some strict actions against him,
Dear Team,

My number is [protected], this number port in Reliance GSM postpaid from vodafone GSM on Date 4-Feb-2016 time 22:10 Pm. now today 08-feb-2016, this number's outgoing services barred due to Address verification negative.

I have submitted my document & 300 Rs. to Mr. Sarik- [protected] and continues follow-up for number activation to below number's .
[protected], [protected], [protected]
document :- My employ I Card, Aadhaar Card & Vodafone Bill's Copy & Passport size Photo.

today i have visited Reliance store Sec. 4 Rohini they are saying this number will be permanently barred because 3 time address verification was negative, but only 1 time verification done in only 31 Jan 2016 on given my friends address.

Please check, If number would not port in Reliance GSM with my permanent address of Sonipat then why my number ported in Reliance GSM.
who is responsible for my number will be permanently barred, this number i am usiing from last 2 year's in Professional use. your sales team is fake communicate about documentation . So i request to you please don't barred my number . if you have required any documentation i will provide you again .
Sir/ Madam

My self AJAY KUMAR PATHAK, I have a mobile number of Smart number since 2003, and this number is distributed so many friends and relative, but since 12th December 2015 my mobile number is deactivated (closed) from reliance. I was talk to the customer care center but no one is giving solution of my mobile number for activation.
So please do something to active my mobile number as soon as possible .
Mobile number is :- [protected]
Dear sir
mera mob num.[protected] hai jo mene idea se 1 jan.ko reliance m port krwaya h or.saayd krwa ke bhut badi galti kr dii, m 1 jan se bhut parsaan hu aapke custom care p koi b porblm solv nahi krte or galt jankari dete hai or calll disconted kr dete h, mere is num ki out going bnd kr di gayi h m 3 din se roz ph kr raha hu per koi sahi jankari nahi de raha h or call ko mute p rakh kar bola jata h ki call senior ko transfr ki ja rahi h or call disconted kr di jati h, ..so plz help me or mere num ki outgoing chalu krwai jaye, mera alternate.num...[protected]
Pawan
Dear Sir,
Iam reliance user (Data card postpaid # [protected] ) delay amount Rs.100/- was extra charges dec 2015 bill payment and could't able internet connect 15days in chennai. I had spoke customer executive were saying it will reimburse next two days.I have't receive any confirmation there side.

Thanks
Ravikumar
Sir mane apne mobile par 194 ka recharge karvaya the roming ke liye but vo richarge abhi tak activate nahi huha hai 1 Feb 2016 ko richarge karvaya tha do bar camplent bhi krava chuka hou my mobile num- [protected] please mera solution karva do
Thank you sir
To the concerned person
My number is [protected] postpaid connection taken in dec 2013.in recent months since december 2016 my bill is coming very high. Last month without sending any bill customer care asked me to pay 4745 when I hardly dial 2 or 3 std numbers..more often without intimating me customer care people barred my number so many times.this time also again my incoming and outgoing calls are being barred..and that is very panichi..kindly resolve my issues at the earliest..I am not ready to pay now money without getting any bill .
Dr. Meenakshi Kaushik
[protected]
Sir I take face a problem by reliance they deduct my balance I called to many time with reliance center but no ans to satisfied by them I take face problem previous 4 or 5 month . Please DE-activate [rworld]- india game- service) my reliance no is [protected] .my balance deduct every day pls deactivate all rworld service. Sir I am very old costumer o[censored]r reliance, if my service is not de-activate timely then I will port my reliance no in other operator network. --
Hello Sir,
This is Arvind
My Mob No is -[protected]
I am using this number from last few year
But am facing network problem before 6 to 8 month.
for this i have complained to your executive but i could not got any satisfied resolution.
I live in Noida Sector-82, Pocket -12
Hence i quit Reliance and i want to port my number in vodafone


Thanks
Arvind
Hello Sir, few days ago Reliance custmore care called me and talk about 599 plan. I like this plan n I will port my idea num [protected] to reliance postpaid 599 plan. Yesterday 15 Feb 2015 midnight my idea SIM is closed due to open my port SIM in reliance. But still I did not get reliance port SIM. My num is going off since 2 days. I face too much problem without my num.. N ur executive gave excuse to me... I think I want take legal action against ur compony and executive his num is [protected].

Vikram gahlot
[protected]
Hello Sir, few days ago Reliance custmore care called me and talk about 599 plan. I like this plan n I will port my idea num [protected] to reliance postpaid 599 plan. Yesterday 15 Feb 2015 midnight my idea SIM is closed due to open my port SIM in reliance. But still I did not get reliance port SIM. My num is going off since 2 days. I face too much problem without my num.. N ur executive gave excuse to me... I think I want take legal action against ur compony and executive his num is [protected].

Vikram gahlot
[protected]
Sir i am sandeep kahar i trust relains but your service *121# is fake i cheaked my offer plane at rs 175 unlimited 2g at 28 days and then i recharge but i have got only 3 gb 2 g data what is is this noncence i dont no but i totally disopinted this time to relaince offers my number is [protected] i not done yet then i call custmer care about this they told me their was no offer that you recharged hell for me this time fake relainse fake you are not trusted brand and then i againe call to relaince custmer care se block my call and no response at all cheap relaince go to hell
helo sir

mene apke reliance office se apna num port krwaea tha ([protected]) reliance m but ajj 40 day ho gae na to num port hua aur mere se
500 rs liye the recharge k lie . but na to num port hua aur na he mere payment wapis kr rae ha pls help...
I have ported my number ([protected]) from DoCoMo to reliance GSM.but due to some misplacement from reliance outlet the sim which I received is not of [protected]. That number went to some other person.
Please look into issue soon.
Alt no. [protected]
Email ID [protected]@gmail
My Mobile number [protected] was active till Dec 2015 but after that it shows no signal.
SIM NO "[protected]" (GSM, Prepaid - Delhi)

When i checked it at your store they said that the number is not issued. There is no user in this number. its show empty.

If you cant give any solution then I planned to PORT my and my family member numbers.


Regards,

Lijo Mammen

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