[Resolved]  Samsung — Service centre not giving me satisfaction

my split A/C Model-18 YJ is not working. Phone no. [protected]

I have lodged several complaints about my fridge having a problem of low cooling the technician came n changed a moter/part and gave me a receipt no 5460 book no 110 dated 21/5/09 against the amount Rs 2240/ cash. He assured me not to be worry now. After few days the same problem started again, technician again came and charged 330/ cash against receipt no.6923 book no. 139 and assured me again but now after few days the cooling of the fridge is not working and i again compalint to the Naraina customer care . The service centre is not looking towards the reputation of the SAMSUNG company and why they are again charging me if the problem is out of control . I am without fridge at home which is a great inconvenience . My wife is a off ic egoing lady and i too in a business . My small school going children are suffering too.kindly do the need ful. I P SINGH DA 35 B HARI NAGAR NEW DELHI 110064
POLICE OFFICERS FLATS DA BLOCK [protected] [protected].

Samsung — Cheating consumers by not repairing the phone and giving false information

Hi,
I have a Samsung mobile phone which was working perfectly fine. As per the new goverment rule the IMEI needs to be reconfigured in the phone and hence I gave it in the service center in Bangalore- BTM Office. There is no problem from my side and i bought this mobile from a authorised dealer with bil. They said they will reconfigure the IMEI in 7 days. Now one month passed and no clue on what's happening. I even went to the customer care manager of the center and he is giving me stories that it is sent to Delhi, Mumbai etc. Please help me out as I gave the phone on 26th June and these people are cheating me like this.

Regards
Anshuman

samsung sgh-520 — change my phone nut in samsung custmer care

my name is shobhit johri .i buy a cell phone name samsung SGH-520 on december after four month my phone is dead no any key work then i go to samsung costmer service(hariparvat churaha near SBI bank agra) and give them my phone to repair it[protected]. after two month this problem again be occure then i go to again that place where i go first time.There mr.Ashutosh says that this phone is open outside not to here because a nut of phone is fully crash .it dose not open and return my set. then i told him that this phone is repair here .they checked on their computer and finally say yes ..But not give me full support and return my set..i note my complaint to delhi office but there not give me any response to me . Only give me number of mr. rahul(manager), Mr. sourab(who watch out saveral place as agra)but there is no response only rounded me as a foolish man .today 1 month is ago to my cell as a dead . i decide i go to consumer forum to take against action for this matter, ..

samsung SGH-520 mobile phone — change my phone parts in samsung customer care

i bought a mobile phone (SAMSUNG SGH-520) on December.after 4 month my phone is dead and no one key is work then i repair my phone in Samsung customer service(Hariparvat Churaha Near SBI bank Agra[protected] there after repair it return to me and change my nut that time i dont know ..after 2month this problem again repeat then again i go to that place .There they tell me this phone is out of warranty, that cause of this nut is change.After this i told Delhi office to this innconvonence there they dont give me any response but misguide me by give me number of manager Mr.Rahul Panday and Mr.Sourab but they are also dont give me any response then after this innconvonence of a month i am very loss of time, money, and take a lot of tension.So i chose this way kindly help me

Samsung company understand that customer is foolish they rounded him to give many number And he always make him foolish.this Company phone is totally useless, i[censored] see to come their customer service that in 1day 50 mans come to repair phone which are in under warrenty .dont make anyone foolish

FOR THIS INNCONVENENCE OF SAMSUNG CUSTOMER SERVICE I AM LOSS OF MONEY TO CALL THEM MANY TIME, AND MANY TIME I GO TO SERVICE CENTER, TWO TIMES I AM SAVE TO HURT BY AN ACCIDENT, MY COLLEGE LOSE IS ALSO DONE MY TIME IS ALSO WASTE FOR THEM .I AM IN TOTALLY LOSE TO BUY THIS PHONE.ONLY GAVE ME NUMBER TO MISS GUIDE ME AND TIME WASTE ME .. SAMSUNG MEANS ONLY GIVE TENSION TO THE COSTUMER .SAMSUNG PHONE IS LIKE A POT O[censored]SELESS ..

Samsung — not getting good service from service center.

well i am just fade up of the service which i am getting from the service center which is located in my home place i.e. solapur. i had purchased samsung star on 30/06/2009 from mahendra distributors, solapur. but unfortunately the back panel of my new mobile was damage & faulty, so i asked them about its replacement. the owner told me to go to service center & he gave me the guarantee to replace it within 1 week. but it was not replaced till now, 2 days before the man in service center called me & told me that my panel was arrived & i told him that i will come after 2 days as i was hospitalized. but today also when i went there he told me that i had given the panel to somebody else. i was just so angry that i shouted on him but its of no use...look at this duffer & the most stupid service from such a big company.well those who are going to buy any product of samsung must see this first and then take any decision.. & to company i must advice that please stop this nonsense otherwise it will damage their goodwill & image...

a similar thing was happened to me. & i had also made a complaint against it but i am sure i will never get any reply from the company, after all they are very busy na...?

i am very angry for this company samsung Company Is very Third Class company Because The service Engeeneer Are Not Woking Properly Ypur service is very Poor And Derty So I am Not Purchase Is Any Items Of Sumsung Sumsung you are not comig for this complain so

One day A all Sumsung Items Holder Your Road On Fecking On Your Items

Ihave purchase A wasing Macvhine date 9/8/2009 and i am not Use the washin machine so
My wasing Macine giving a very Heavy Current
So my Litttle brother Are so ill
So who Is the samsung Honor And The yoer service doing Promt annennsary Your smmsung Items Are Going in as degor zone i mean to say Ypou Are not Sale Our Product
Thanks For Our pootty Product
Nahi Samaj Main Ayya

Samsung — No replacement after 50 days

Dear Sir..

We have sent one Harddisk (Computer Component) under warranty to RT outsourcing, Hyderabad which is an authorized service center, and after several reminders and calls they simply say that the hard disc sent by me is missing and sometimes they express their inability stating that company is not providing any replacement and they are sending back the same defective to me, but still after 50days i have not got any confirmation, not any product neither the replacement nor the defective..

I request you to kindly look into this issue and resolve as early as possible.

Regards
Raja Pantham

Sir,

I gave my samsung SGH i 450 on 4th August 2009 for servicing in their Tnagar Branch. The phone was purchased in the month of Nov 08 and it started to hand and finally became dead. The service centre initially told they will get it serviced within 4 working days. Now 15 days has passed. There has been no reply from them. They either keep the office phone out of order or just tell it will take another 3 days. The service is very worst and the way they harass all the people who come over to collect the phone is incorrigible. I sincerely advice people not to buy samsung phones, and even if you buy dont go to any of the samsung authorised service centres. Hell with their Service

Brenden

my phone j150 not working, maine apna phone s.service yamuna nagar main de diya 18-july-2009 ko, par wo abhi tak nahi mila, mobile sr.no.rw3q752752e
imei/rsn no. [protected], contact no. [protected]

Its been only 3 months i have purchsed samsung hero worth rupees 1500, very good performance in three months after that the battery gets collapsed. I have the original bill and where can i get my battery change, i am staying in kalkaji kindly send me the address of nehru place where i can change my battery.

thanks and regards
pankaj prasad

Dear Sir,
I am having a sumsung refrigrator the two plastic shelfs have cracked and are not able to bear the load, as per your earlier mail i have approched sumsung service centre hear at bareilly to give the part that too on payment on 08/07/09 but till date the service centre is not able to give me the two shelfs. could you please provide the part to the service centre Bareillyand inform me sothat icn get on payment.

Thanks and regards.

S M MAHNA
[protected]

dear sir,
i am not getting any response from ur executive and i am very much dissapointed with ur service i had call to aarti who works in delhi center and she passed on call to anmol all the executive are says we will call you within 24hrs from 5 to 6 days i am calling i am not getting response from anybody i think nobody are responsible for the complaint samsung executives please"work".

Samsung Mobile Phone — not responding from service centre

I purchased a samsund mobile model no. C160B on 17-07-08, it is giving problem of auto restart for every few seconds only, i taken it to the service center at CTC Ratna Electronics an Authorised service dealer for samsung mobiles at Hyderabad (secundrabad) Andhra pradesh, i handed over that mobile on 13-07-09 till date it was not rectified, really i fedup with theire service, i called those people every three days of time and visiting their center every week once but there is no responce form their end, every time their responce is board has not yet come after receiving the boad will change. I dont know when exactly that board comes till it was two and half months time is over. please help me in this regards.

E.Chandra Sekhar

SAMSUNG/MOBILE — not completed work from 1 month

respected sir,

my self shaini sinha,

model:sgh- e250i
work order no.- WA[protected]
date of submission- 25/08/2009

sir i have submitted my phone to nutek, d-24, danish apartment, jamshedpur,,by the complient of no network and IMIE[protected]........
but from last 1 month there is not so proper responce from them..............
so this my humble request to take some approprite action............

thank you>>>>>>>>>>>>

I HAVE PURCHASED 2 MOBILES FROM SANGEETHA YELAHANKA NEWTOWN,
MODEL NO-METRO3310 AND B520 DATED[protected] AND[protected] RESPECTIVELY,
WIDE THIER INVOICE NO SI/YEL/1152 AND DI.YEL/1180 RESPECTIVELY.
SINCE LAST TWO DAYS, BOTH THE MOBILES ARE MALFUCTIONING. I TOOK BOTH THE MOBILES TO SANGEETHA, YELAHANKA. THEY INSPECTED AND SAID THAT IT IS RUSTED AT THE CHARGING POINT AT BOTH MOBILE AND CHARER END. THEY INSTRUCTED ME TO GO TO, SERVICE CENTRE AT R.T.NAGAR OR MATHIKERE(BANGALORE). THEY ALSO AID THAT THEY HAVE TALKED TO SERVICE CENTER AND THEY WILL BE REPLACING THE CHARGER AS WELL A RECTIFYING BOTH THE MOBILES
TODAY I HAVE SENT MY DAUGHTER TO MATHIKERE WITH BOTH MOBILES AND CHARGER. IT WAS SHOCKING TO SEE THE BEHAVIOUR OFTHE PESON/TECHICIAN/SERVICE ATTENDANT. HE SAID CHARGING PORT RUSTED AS WELL AS CHARGER END RUSTED... AND HE SAID EACH WILL REPAIRED AT THE COST OF RS 350/-. THEN HIS RUDE, ARROGANT, UNEDUCATED LANGUAGES AND BEHAVIOR HAS SHOCKED MY DAUGHTER. SHE FELT EMBRASSED AT THE SERVICE CENTER. FINALLY SHE CONTACTED ME AND THEN I ADVISED HER TO LEAVE THE MOBILES AT THE SERVICE CENTER FOR WHICH, FOR WHICH THE TECHNICIAN WAS NOT READY TO DO SOO...
MORE THAN MOBILE GETTING REPAIRED, UNCULTURED ATTITUDE PAINED ME. I WOULD LIKE TO LODGE A POLICE COMPLAINT, BEFORE THAT I LIKED TO BRING IT TO YOUR NOTICE..