[Resolved]  Samsung — Service centre not giving me satisfaction

CHECK THE COMPLAINT REGARDING TV WHICH IS NOT YET RECTIFID AT MY HOME COMPL NO.[protected].[protected]

C 830 NANDGRAM GHAZIABAD 201003

91-[protected]

I have mobile model Samsung GT-C6625 purchased in Feb, 2010. Now mobile has problem in windows media player and incoming and sms ringtone. I have deposited my mobile for servicing at your service centre Mobile Dot Com at G-2, Sri Ram Tower, Ashok Marg, Lucknow with work order no. WA[protected] dated 22.09.2010 with the verbal assurance that mobile will be returned back after service on 23.09.2010. Today personnel of your service centre informed me that my mobile will be returned back on monday i.e. 27.09.2010. Is it your after sale services??? You take so long time to give serivces. Your service centres are not fully equipped with all accessories of mobiles so that the services may be given within 2 or 3 hours?
I am not satisfied with your after sale services. My contact no. is [protected].

I bought samsung lcd t.v a week back.There is a problem regarding the picture quality.it gives a yellowish shade.Tried to adjust its color settings also.And now it has started generating new problem.its producing a cracking sound from within.even after calling to the customer service support, the service has been not delivered.hope to get your response regarding this complaint as soon as possible.

I bought a samsung lcd tv a week ago.it has started showing up problems.it gives a yellowish appearance on the screen.we have tried to correct the color settings.now it has generated a new problem.its producing a cracking sound from within.we tried to call the customer care centre several times.we were assured that the service man will be sent as soon as possible.but nobody has shown up yet.we want you to reply my mail as soon as possible and send somebody to get my t.v problems solved.thank you.

To
The Concerned Athority

Mam/Sir,
i have purchased a samsung corby GT-B3410 phone on 16 of may 2010 from one of the mobile store in jodhpur( Rajasthan) and i m having a display problem as the screen appears white and nothing else appears on it. I have given my cell in the samsung service centre and they didn't repaired it for free by giving a silly excuse that the motherboard of the phone has been damaged due to water and they will not repair it for free, although the cell is in warranty period. They also gave me an estimate of around 2500 to repair my phone. How can i pay this amount when my cell is in warranty period. I got my cell leminated on the very same day of purchasing and there is no chance of water getting into it.
Now i want a fovour from the company that they should replace it as soon as possible otherwise i m going to take this matter to consumer forum.

Yashvardhan Singh
Mob: [protected]
email id: [protected]@gmail.com

Samsung — mobile shutdown

i had bought a Samsung Corby a few months back..one day i feel that it has become hot and the battery power has dwindled to the minimum. i had shut it down and put it for charging but it is not working now!!

Samsung — customer center not respond

dear sir i hv purchase samsung corby s3653 before 6 month ago.but after one month the FM is not working when i give this to customer center they say it cant be repair u can replace or refund money, i agree for refund money.i give mobile on 10/8/2010 but i dont get any cheque till now.i give this ph in chandigarh AM sevice center sec 22.when i go there and ask about money they r not respond or not give any exact date about refund my mony they just say when ur cheque is come we will call u but i dont get any call from them.that is very bad behave for customer.even they dont issue me any standby ph.i'm waiting from one & half month for the call.if i call them they r not pick up my ph now.
sir my cell no is [protected]
pls help me about this

Dear company organisers...
I had purchased a LCD monitor, Model no.-p2350, from your company.it has a problem in its screen, and i had registered my complaint in that concern at your customer care center. they assured me to set it down but there is no progress till today. and its been about three months when i had registered my complaint. so if you are really a company which cares about is customers
please pay attention to this matter.
am a student and my lcd monitor of d samsung comapny have prob. under d waaranty period and i hav given that information samsung service care. neiter d regional office nor d head office is giving any response. m a student about 200 rs of mine hav gone in calling again n again at d head office. sr please, give me responce immedeatily i made complaint in hrad office dey gave me complaint no.[protected]Dear company organisers...
sr.your company given me a number of survice center is that 43092833, but that number is not reacheable & survice center"s never give me a call at once so please do some thing

i gave my mobile for repairing at 9th sep, 10 but still no any answer from sai communication. i disappoint from it service. and they r not giving me any answer. i call them daily but they do not receive my phone. i[censored] can do something for my mobile then do it as early it can possible. and take action against sai communication.

My mobile phone Samsung C5212 has been theft on 27th Sept 2010. I brought that mobile on 9/7/2010. I dont activate tracker system on it. I[censored] help me.
my email id [protected]@gmail.com
my contact no. [protected]

I agree to your compliant...even i m very unsatisfied with samsung service. my 29 inch TV is not working since 6 months.. ..i filed a complaint...but till now i have not got positive response...daily i take follow up, but everybody forward my complaint to another dept... I SUGGEST NOT TO BUY SAMSUNG TV IN FUTURE...E-MAIL: [protected]@yahoo.com

Samsung — not giving replacement of mobile, which is under warranty period

sir,my self nirav dave want 2 complain you about the worst service given by the service center of samsung.
there was some problem with my samsung GT-S3310 in the the month of august.Due to the problem i wasn't able to here the voice of calling person in the cell phone. i had given my cell phone to your service center in vadodara on the date 17/08/10. Add-SAI COMMUNICATION, 2-A,SHREE COMPLEX,SHRENIK PARK CROSS ROAD,BPC ROAD,AKOTA,BARODA-20. PH NO:[protected].
i went over there for 7 times to know about the status about my cell-phone but every time they give unappropriate answer. Today i also went there but that executive(hardik or some-[protected]) told me that he will neither repair my cell phone nor give replacement when i do argue he used bad words with me.. & not give me my cell phone. i want you to do something about this or i will take a legal action.
my cell phone imei no is:[protected] it is registered on my sister's name:kashmira
my e-mail id:[protected]@gmail.com

I have purchesed a mobile set B-5722 on dated[protected] from Alwar (Rajasthan)From same day I found the batery backup was very poor & key pad was not proper.In this matter I have written to Samsung by email & Reg. letter but till date I have did not getting any responce from samsung.I think now I should go to consumer court against Samsung.

very worst service of samsung

S.L.V Services centre/Samsung washing machine — Given one year warranty not attending the problem

The service center came replaced the capacitor metal in the washing machine and took rs.1900 for repairing with one year warranty after a week again the machine is not working no one from that company is picking up the call and not turning up to repair it..

Samsung — complaint about your service

0. sir maine aapke head office main 2 baar letter likha tha aapne mobile main aa rahi problem ke baare main lekin vo letter dono baar vapis aa gaya kya main jaan sakta hoon kyo vo letter dono baar bapas aa gaya...
ak baar maine speed post se send kiya tha or dusri baar courier se bat dono time bapas aa gaya...maine jis add. pe send kiya tha vo hai...............


7th & 8th floor,
IFCI Tower,
61, nehru Place,
new delhi-110019



kya ye add wrong hai aapka har jagah yahi add diya rahta hai......
ab aap hi mujhe bataye main kya karoon......


1. maine is baat ki complaint mail ke jariye samsung ko ki thi to unhone mujhase kaha ki aap is add. pe contect kijiye...

Service Center: SIEL SERVICES_INDORE

Address: 8B, Raunak Plaza, South Tukoganj, Indore - 452001

Contact Person: RIZWAN

Contact No:[protected] / 4028283


phir maine ak letter is add. pe bhi likha vahaan se letter bapas to nahi aaya that means unko mera mil gaya hai lakin mujhe koi bhi ans. nahi mila hai...20-22 day ho gaye hai........

2. phir maine ak or complaint ki mail se or mujhe ye ans. mila.


Thank you for becoming a patron of Samsung product.



We sincerely regret the inconvenience caused to you. We have forwarded your query to our department concerned. The relevant person will get in touch with you shortly.



We appreciate your patience and request you to bear with us till then.


3. lekin phir koi bhi ans. nahi aaya to maine phir ak complaint ki jiska ans ye mila......

We regret the inconvenience you are facing with your Samsung product.



We would like to assure you that we are maintaining adequate follow ups with the Branch Service Manager concerned and will update you with the status accordingly as soon as possible.



We can understand the time and energy you have spent on this issue and appreciate your patience.


but i still waiting......mujhe abhi tak koi ans nahi mila hai.......

my email id [protected]@yahoo.co.in

This is the most pathetic company on After sales service . My advise to anyone who is going to buy a SAMSUNG product ... dont ever do that . It is the most pathetic company in terms of after sales service and response . I just threw away a Samsung A/c, after waiting for these to turn up after 6 weeks of writing to them .

Dear Sir,
we bought a refrigerator (model RT24ADDR1/XTL/2010 230ltr) on 18/08/2010 at SUBHA STORES ELECTRONICS, PADI, CH.50. TEL ;[protected], 26232222. Now inside the freezer some bad smell is coming . I informed twice but nobody has come till now. so please send a service person immediately. Thankyou.my mail Id is haridoss.[protected]@gmail.com. mob: [protected][protected].

Samsung — not satisfied with service

I purchased samsung GT-S8000 on[protected], and in sep’10 I got touch screen problem. I lodged the complaint at service centre Ram Mandir Kolkata. They kept my cell for 15 days. My that problem was solved but they damaged my cells battery, now when I am charging my cell it get exreamly heat and after full charge, cell get discharge in 3 hrs.
I again showed it to service centre but then they told me that my battery is damaged and it is to changed. For which I had to pay.
Please help me what to do.
Prakash Chand Agarwal
[protected].

SAMSUNG C/TV — Dealer not giving me satisfaction

Date:19th Nov,2010
From
Varinder Bhatia
143-D,Type-IVDS
Rail Coach Factory
Kapurthala
E-mail: [protected]@yahoo.com
Mobile:[protected]
To
Samsung India Electronics Pvt.Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi110019
Fax:[protected]/19

Samsung/New Delhi
I have bought Samsung C/TV Model UltraSlim Easy View Sr.No.134032AS606448 from my local dealer M/s Star Enterprises, Shop No-41, Main Shopping Complex,Rail Coach Factory, Kapurthala. on 19/07/2010 (Invoice Attached). Unfortunately its remote control stopped working on 8th Nov,2010. I took it to the dealer for necessary action. He assured me to get it repaired from Service Engineer or replaced on next day. But the remote was not repaired next day. I visited to his shop many times, but his response was very poor. On 18/07/2010 he returned back the remote telling that it was repaired. But it is regretted to inform you that the remote is not rapaired at all. It physical condition shows that it is not even touched or opened for the necessary repair.
I am totally unsatisfied with the dealing or service of M/s Star Enterprises, and forcing me to never purchase Samsung products. I hope the dealer will be asked for this type of irresponsible attitude and to take suitable action for the repair of defective remote.

Look forward to receive your prompt response.

With Best Regard


Varinder Bhatia