[Resolved]  Shoppers Stop — Additional Billing for items not purchased

Address: Mumbai City, Maharashtra

Hi I had purchased for 4 items, but they had billed me for total 5 items (Rs. 499 exta) for item which i didnt purchased. Luckily I had noticed this before exiting the counter, and escalted the issue. Then their store manager approached me after 30 mins with an appology and he offered me a refund of Rs. 500 via Shoppers Stop Voucher. They had claimed Rs. 499 extra fom me by fradulent means and was offering a refund which doesnt serve my purpose. I am not sure with how many customers they are doing similar FRAUD and howmany of them checks the invoice after billing.