Delhivery Complaints & Reviews

Ordered medicines on 19th should reach by 21 and reached the city on 21st but note being delivered to me till on date no good interaction between customer support and working logistics team. Being medicines having a very bad customer support. I m shifted no where but delivery guy has mentioned this. And this company doesnt provide sms updates or even the delivery guy phone nummber they should improve not customer friendly suppose delivery guy is not able to reach he simply goes off and cancels order and me on waiting if i h ad mobilne number i would call him

I purchased mi 32 inch led tv from flipkart and they shipped with delhivery courier service my awb number is[protected] it is shipped from bangalore it should be shipped to the next and last delivery station banaganapalli but after being 4 days in bangalore it is shipped to pune i dont know why they shipped to pune. The promised date of flipkart is 24 december. Estimated delivery date of delivery courier service is 23 december but it is in pune today how can it is delivered today (24 december). They are misleading customer by telling false information about delivery and not giving services what they promised. Take immediate action against delhivery courier service.

City transfer goods were booked from ak transport, old bowenpally, hyderabad to surat and then delivered by delhivery... Packages of house hold goods were delivered in broken condition... All the electronic items (Toaster, fridge, washing machine, mixer, jars and many other items) were either broken or damaged in some sense... Worst handling and delivery by delhivery.. Who is gonna bare all this # now... If a person dont wish to take insurance for items then do you take care of theirs goods in this sense as if you dont care.. None of the boxes are in good condition... Very disappointing experience... Shame on you people for this act to take money for insurance and faking customers... Not at all good service and waste of my money on your # services... Never ever will i or suggest your delivery services.

There was a delivery of shoes from clark which i had ordered from their website.

Today during the delivery of consignment the delivery man seemed to be in much hurry. Since this was a cash on delivery, the house keeper first confirmed with the owner for taking the delivery and about paying him which of course took 5-6 minutes.in mean time delivery guy rang house bell for 25-30 times and when the house keeper asked him to not do the same, he started abusing him for delay.

The house keeper due to this spoke to me and i asked him to return the package due to very unprofessional behavior. Upon which he further threatened him in unacceptable language.

There was no earlier communication either from clarks or delivery man that delivery is supposed to be done today. I am stunned with such kind of people being kept as delivery man who dont have basic hygiene in courtesy and patience.

Delivery needs to deep dive and check for such unprofessional behavior immediately.

Resolution intended : 01. Strict action against the delivery guy involved & apology.
02. Resend the item by some other delivery guy who is courteous.

The delhivery courier is the worst of worst courier. Whereas e-kart is the best. As flipkart own e-kart logistics always deliver their courier within the stipulated time. But the delhivery courier service is worst, and now they are not delivering anymore, you have to collect from them at your own expense from this vip courier. I recently even visited the courier office, but still they has not given me my package. They told they need another 2-3 days only to open the baggage arrived. They are lazy, very very lazy and #. The conversation with the courier owner is attached. I am specifically mentioning the details for their, aizawl_dinthar_d (Mizoram) office. I think is delhivery really cares for customer that should close that office, or change the partner. (As proof details attached)

Order cancelled without contact/meet me the delivery person and now no response from Delhivery. I tried to contact Delhivery customer care through call, mail and Twitter but no one response me. Delhivery tried to make me full everytime. No reply from there mail and Twitter. I want to know, how they cancelled my order without contact/meet me...? This is much from Delhivery...

Tracking no[protected]
It’s been more than 10 days since i placed an order through case ki dukaan, it was shipped with delhivery on 27th of november. On the tracking site it was updated that the shipment arrived my nearest hub on 30th of november. Since then there is no updates in the tracking site. I called delivery customer care support a countless number of times and they said my shipment is misrouted. I still haven’t received my shipment.

They delivered to the wrong address.. And they taken the money. I haven't ordered anything.. Now i asked them to take their parcel and refund my money but there is no response.. I asked them to return the product from where they got but there is no resolution from there side. So i request you to do something my awb no is[protected]. I request you to do something asap

I have ordered a product from online with order number 1634 from tasty tales and it was suppose to be deliver on[protected]. The delhivery boy mr bijoy das_[protected] is so casual that he was unablke o deliver the courier to my home but he is cancelling the delivery by himself without asking me and his language was very improper and he was very lack of discipline, without coming to my home he said submitted that product has been cancelled due to improper contact, multiple times i tried to contact him but in vain. I do have the proper call recording of it. Please take action

I had ordered oppo f11 phone cover with blue colour, but you had delivered oppo f11 and in red colour, please refund my money i want to return this product with out any replacement. And the product is not good. Please sole this query as soon as possible. I am unhappy with this product. Please deliver the product to customer satisfaction. Please refund my money.

The delhivery service hasn't delivered my parcel yet, it'll be almost be a month now. They never try to contact and falsely show that they are out for delivery. There are no messages or calls. There is only delay when i contact them. I have waited patiently enough. But everytime there has only been denial. There's no proper place for the courier service where you can go and self pick-up.

I sent a shipment via delhivery whose tracking number is[protected]. When it reached it was opened and broken badly. The supplier has rejected the goods and not accepting it. It is a huge loss to me of 20000/- rs. I have proof of what plight delhivery has done to my shipment. There were 12 boxes in which elastic was kept. All of these 12 boxes stacked in two lines of 6 boxes each were kept inside another big box. Which was then covered by outer packing. It is opened and destroyed during transit.

I have attached pictures of the shipment after it has reached

Plus mr. Sushil martin phone number [protected], misbehaved very badly. Highly uneducated and unskilled. My invoice has clearly mentioned what it contained (The shipment) still it was treated badly? Why?

I make a note to never choose delhivery or this horrible agent sushil martin. I need reimburrsement of whole money that the invoice has mentioned.

Irresponsible delivery boy. I’ve been waiting for my order since for days and this is the way you respond? He calls me and then asks me to cancel the order. And when i’ve called for atleast 20 times there’s no response. Is this the service? Never experienced this kind off #. Contact info - [protected] of the delivery boy. Please rectify the issue as soon as possible.

My 3 products (From different apps) are in destination city from the last 5 days but not delivered yet. When i call them they talk rudely. Worstest experience.
Whenever i call them for help they either not pick my call or cut the call imediately.
When i try to call there main branch with the no. They provide on their website also not activate. They are damaging the reputation of online shopping apps.

Dear sir/madam,
I ordered one products but i didn't recieve the products. I got the message that delivery done successfully, but the delivery boy didn't came to me and i didn't get the products. So please look into this case of scam to me by delivery boy.

I did not receive my one products.
Awb -
[protected]

The courier boy did not come to me, he keepit one my products.
The courier boy is a thief, he nor did he come to me, you should check it.
He kept one...

I transported my bike from avira parcel to delhivery from mumbai to siliguri. I received my bike totally damaged condition. Where i had to pay cash as i was on bike ride expidition my planed was booked at different places daily so i couldn't leave my bike n claim. I had to bear 110000 for complete damage of my new royal enfield bike. I transported on19oct 2009. My bike n my friends bike
[protected] way bill no. I have full bike damaged pics

Dear sir/madam,
I ordered two products worth 1 rupee each from clubfactory but i didn't recieve the products. I got the message that delivery done successfully, but the delivery boy didn't came to me and i didn't get the products. So please look into this case of scam to me by delivery boy.

I did not receive my two products.
Awb - [protected]
Awb - [protected]

The courier boy did not come to me, he kept both my products.
The courier boy is a thief, he did not keep my product nor did he come to me, you should check it.
He kept both my products at the one-rupee club factory,
I did not receive the package, i got the message delivered successfully but i did not receive the courier.

Requested for pickup on 20th oct courier pickup done on 21st expected date of delivery is 22nd today is 9th oct till product status is in transit as per delhivery website. My product worth is 19999 yesterday got mail that my product is lost they said that they will refund the amount of rs.540 (Courier charges) what about my product value cost of rs.19999/-.

When i contacted the customer care they say that we need to write a mail, when i sent mail that i want my product they repeatedly say we will refund amount (540).

Tracking id is[protected]

Please suggest what to do with the delhivery

Please take the necessary action against them and please ask them to return my product.

Postal & delivery - delhivery / ssn logistics very poor courier/delivery service especially (Delivery boy sudharshan) who cheated and returned my order back
Delhivery / ssn logistics — very poor courier/delivery service especially (Delivery boy sudharshan) who cheated and returned my order back


I ordered realme xt phone from realme store on 27th october 2019, it received in my nearby city on 31 october 2019, delivery service team didn't contacted me and hence cancelled my order on 3rd october 2019 without my permission/knowledge & on 5th october they returned the order without my permission/knowledge.
I continuously contacted realme service team & courier/delivery service team, they just delayed my order day by day by saying you order will be delivered soon or will be delivered tomorrow, i waited but suddenly they returned order without my permission/knowledge and now blames me,
Here they didn't contacted me neither they tried to deliver my order (Delivery service team).
My order is cash on delivery, they cheated me, especially courier/delivery service team of my city (Indapur, pune-413132).
They returned my order without knowing me or telling me.
Realme team & delivery service team cheated me & hurted me... Atlast courier team accepted their mistakes that they returned it without knowing me &contacting me then to they didn't helped me, i pleased them so much for that but they were so disrespectful & careless... I mailed company i contacted them requested them a lot but no help they just cheated me& hurted alot, please take action against them... I tried my best but they just cheated me.

After many request they cheated & returned my order back... Without verifying they cancelled & returned my order back... Mistake of company was that they didn't verified my opinion for cancellations of order (I didn't cancelled my order) & mistake of courier/delivery service team was that they returned my order without my permission/knowledge.. They didn't called me, not even tried to deliver the order without any notice they returned my order (They cheated me)... Strict action should be taken against realme company & delivery service team

Boy named sudharshan cheated me by returning my order without my permission/knowledge, he never called me or tried to call me, i only called him and his delivery team, he cheated me & returned my order...
His contact number is: [protected]

Also one delivery boy of his team contact number: [protected] (Worst case)
I contacted him once or twice from 3rd nov 2019 on daily basis regarding my order he just delays my order day by day by saying that you order will be delivered tomorrow... Hence never delivered... This is clearly cheating... They just cheated me by returning my order without my knowledge/permission even though i contacted them several times...

Courier boy accept his mistake that he cancelled my order without my knowledge/permission, he not even tried for delivery neither he called me..

I want my order, it should not be returned... My order id[protected] ; track id[protected]

My name : chetan dattatraya lahane
Mobile number: [protected]
Email: [protected]@gmail.com

Delhivery / ssn logistics... Disatisfied

Hello,

The courier company delhivery is collecting pick-up's on time but after being processed is not moving from the location "location : coimbatore_krumtmpti_h (Tamil nadu)" it being on this place for several days without any movement.
100+ shipments are being stuck here 5+ days and hence we face trouble with the customers as the orders edd is missed where as when edd is missed many orders refunds are being processed automatically and later when order is being delivered we face loss by losing the product, packing cost, commission charges, taxes, as well the shipping cost. We have already escalated on the issue but we do not seek any intact response. Will there be any action taken or we have to face this kind of issues.