Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Mar 23, 2025
Complaints 3790
Resolved
516
Unresolved
3274
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Recently resolved complaints

View all complaints

Most useful reviews

151
Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)
128
return product
36
Cancellation of my order

Featured stories

Didn't pickup the package from the senders address for delivering it to the delivery address
Delay in pickup. Losing money
Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 177

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
srishti ghai
from Mohali, Punjab
Feb 1, 2019
Resolved
Report
Copy
Resolved

the executive assigned

Address: Ludhiana, Punjab, 141001

Hi,
There is a parcel to be picked by shein - the executive has made no contact or effort to take it - keeps cancelling the pick up also never answers the calls. This has happened twice with the same executive a couple of times now.
Sharing the executive’s number - [protected]

Please arrange for an alternate person for delivery....
Helpful
Found this helpful?
2 Comments
Report
Copy
S
skachalia
from Rajkot, Gujarat
Jan 31, 2019
Report
Copy

order gown but received small pieces of clothes

I have ordered Designer Gown vide Order No.20146 It has been delivered vide Delhivery tracking no.[protected] I have received torn pieces of clothes, I have paid 754 Rs. Kindly refund my money.

This is chitting & I have called your customer care his name was Neeraj, he has told me that they are not responsible at all you may complaint it anywhere you want....
Helpful
Found this helpful?
1 Comment
Report
Copy
T
Tking
Oct 24, 2020
Report
Copy

I am complaining about product cancelled by the delivery boy of delhivery courier

My product has been cancelled two three times by the dehlivary courier office kishanganj bihar, they are misbehaving with the customer when we go to ask about our products.they blame delivery boy and says he is not here for now.i am highly disappointed with dehlivary office in kishanganj...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh jindal1
from Nabha, Punjab
Jan 29, 2019
Resolved
Report
Copy
Resolved

worst service

This is worst courier company. I don't recommended this courier service to anyone. Their staff don't know how to deal with customers. They did not receive call at all i tried 100 time but no one receive call fake courier company. The status of my parcel show that my parcel was in haryana on 25th january 2019 but i want to aware everyone that it is very bad or you can said that the worst courier service....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Amrendra Sah
from Ahmedabad, Gujarat
Jan 28, 2019
Resolved
Report
Copy
Resolved

stop payment to tiptip in comp. & refund money reg.

Address: Khargone, Madhya Pradesh, 451001

Order No: 21591-Waste material pieces of clothes received in place of designer kurties regarding.

This is for your information that I have received waste material pieces of clothes in place of designer kurties (white, multicolor, magenta) dated 24/01/2019.
Please stop payment to Tip Tip In comp. & refund my money Rs.1832/-

Encl.

Photos & video of received material and packing packet.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nithya Nambiar
from Bengaluru, Karnataka
Jan 28, 2019
Resolved
Report
Copy
Resolved

fake delivery status

I had ordered a pair of foot wear (Allen solly beige ballerinas) from allen solly website. I had not got any delivery information or calls on the same. But when i checked the allen solly website, it says its been delivered when its actually not.

I went ahead and checked the delhivery website and tracked my shipment with id : awb no.[protected]Delhivery)

And was so shocked to see a delivered status was 'delivered'...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sherin Manzoor
from Ernakulam, Kerala
Jan 28, 2019
Resolved
Report
Copy
Resolved

small size ,different colour and different structure of slim lift belt

Sir,
Order was received today but the size which we opted was xl but while opening the packet the size was m not only that the colour was also different and the structure also... The slim lift came was like shorts but we choosed like panty...
I am ready for an exchange... So please do the needful as soon as fast as possible.. Which will make the customers happy and buy more things from online......
Helpful
Found this helpful?
Write a comment
Report
Copy
M
meghasahu418@gmail.com
from Lucknow, Uttar Pradesh
Jan 27, 2019
Resolved
Report
Copy
Resolved

late delivery and unprofessional behavior of courier service man

Address: Lucknow, Uttar Pradesh, 226003

My tracking id[protected] is this.
My product to be delivered on 27jan 2019 i waited for it whole day long
As no contact number of the delivery person available
Delivery person contacted me at 18: 40 i insisted to deliver soon as i need it urgent as it was to be given to someone as gift.
Delivery person said to deliver it 20-22 mins, i said ok but try fast.
At 20:30 i contacted him again n he started...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mukesh_zen
from Silvassa, Dadra and Nagar Haveli
Jan 27, 2019
Resolved
Report
Copy
Resolved

fraud case jointly with a fake company nattashi

Address: 396230

The delhivery courier company is cheating people with advertising a fake online clothing material company named "nattashi".
They are offering various designer clothes on internet & after booking all material delivery is by this courier only (I have some of tracking details).
They are not supporting on call whoever booked on nattashi. The address of courier company branch mentioned at silvassa location is also fake, there is...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
B
Birender Si
from Visnagar, Gujarat
Jan 25, 2019
Resolved
Report
Copy
Resolved

late delivery and sending package to different locations...

Address: Vadodara, Gujarat, 391745

I order honor play from amazon india on 20-jan-2019 (Expected delivery date was[protected] to my address which is in vadodara (Gujarat) track id[protected]. My package picked by delhivery on[protected] from indore (Mp) send on[protected] from indore (Mp). Next day i. E.[protected].53am) it reached to bilaspur (Haryana) and on the same day (Time 10.29am) they send the package a (Gain. Interestingly on the next night[protected].37pm)...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeshana Neng'za
from Imphal, Manipur
Jan 23, 2019
Resolved
Report
Copy
Resolved

non delivery of item ordered and cancellation without consent of owner

Address: West Garo Hills, Meghalaya, 794001

I have ordered many items in the month of december and delivery date was between 12th to 17th january and today it is already the 23rd of jan. I have complained about it already and it was said within 48 hours they will deliver it but its already the 4th day. Many of my friends have been facing problem with delhivery. They sometimes do not even make calls or send messages or even try to deliver and they send the item back to origin without...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar Arakala
from Hyderabad, Telangana
Jan 22, 2019
Resolved
Report
Copy
Resolved

extreme flier micro drone 3.0

Address: Hyderabad, Telangana, 500008
Website: www.delhivery.com

I have ordered extreme flier micro drone 3.0 by cash on delivery of 1599/- on 16 january 2019 and i have received the courier on 21st january 2019 when i have opened it then i saw a men's purse in it"which will costs around 30 rupees. I was shocked and called delhivery costume care people they are not even bothered about the costumer they told that search in google and contact seller we cant help on this so please take necessary action on...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kalyan Bepari
from Kolkata, West Bengal
Jan 17, 2019
Resolved
Report
Copy
Resolved

yet to deliver my package track id 1337163148602

Address: 743252

Hi,
I book a product from amazon, which was delivered by your courier service. On 14th jan 2019 it was reached at the nearest center (Habra) to the delivery address. I got 2 missed call at afternoon on the same day and certainly, a message came to my mobile "our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/?...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhishes KC
from Ranaghat, West Bengal
Jan 17, 2019
Resolved
Report
Copy
Resolved

no delivery at given address

Address: West Sikkim, Sikkim, 737121

Your service at soreng, west sikkim india is not delivering any product at given address and he ask everyone to come at his office and receive... Please if you cant deliver order then dont take them.. Other couriers have good delivery system then yours. We dont pay delivery charges just to go and recieve our parcel by ourself. Take this into notice and change your delivery boy at this place....
Helpful
Found this helpful?
1 Comment
Report
Copy
O
Omc7747@gmail.com
from Morjim, Goa
Jan 10, 2019
Resolved
Report
Copy
Resolved

product is mistake

Address: 415712

The product is order in male shirt but product is delivered in female kurta im not happy in this product. The product quality is low and im not happy this product and services. This is not good i didn't got it that until the product please product is refend thats it and please refund the cash by this product deliver that time
Regard
From rakesh mane...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rakshith TC
from Jangaon, Telangana
Jan 6, 2019
Resolved
Report
Copy
Resolved

smart watch

Address: 560100
Website: getcell.in and delhivery.com

Hi

I am rakshith. T. C. As i received the wrong product on 04/1/19 that is returned by someone and return letter also present in the inside package as i paid the amount of rs.1750 to the delhivery boy so please refund the amount and pick the order as soon as possible.

So please do the needful...
Delhivery id : 1366

Rakshith
Gf1, sapthagiri ratna elegance,
Neeladrinagar, br...
Helpful
Found this helpful?
3 Comments
Report
Copy
H
Harsh Saraf
from Anta, Rajasthan
Jan 5, 2019
Resolved
Report
Copy
Resolved

they didn't went to house for delivery of product

Address: Hanumangarh, Rajasthan, 335501

Dear sir
I wish u knowing about attitude of distrutor staff
Towards not delivery of product at home...
They said that if your contact number is switch of
Than we not delivered your parcel and they sent a message (Our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljwdagldo1ezrlxzljue)br...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishwanti panwar
from Dehra Dun, Uttarakhand
Jan 4, 2019
Resolved
Report
Copy
Resolved

tobi travel steamer

Hi, i have ordered a tobi travel steamer. When i was using it the water was spilling over cloths and even after keeping it empty the water comes out and it is not functioning properly as the sides of the steamer iron is not properly closed. It is very disappointing product. I want to return this product and want my payment back as soon as possible (Rs.2098). Thank you.

Order id - dd82662...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deepakgoelntpc
from Tezpur, Assam
Jan 3, 2019
Resolved
Report
Copy
Resolved

delhivery-deepak goel-9650992035

Address: 825301
Website: DELHIVERY

This has reference to my recent delivery done on 13.12.2018 at my residence by delhivery. I had placed an order in amazon for cordless earphone price rs 999 as cod. The person from delhivery visited my residence. Since my family member was not there they informed to hand it over at my neighbours after making the payment they called me that they had paid for rs 3000 for the parcel. It was found that it was not sent by amazon.
In the...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Kiran jo joseph
from Kottayam, Kerala
Jan 1, 2019
Resolved
Report
Copy
Resolved

not delivered

Address: Kollam, Kerala, 683513

I ordered a 49” mi tv online (Mi website). The order was placed on 19st of dec 2018 and was supposed to be delivered on 23rd dec2018 today is 1jan2019 but delhivery is not picking up my phone. Their number on the website is always busy. Also even today the status on delhivery website says that it’s scheduled to be delivered on 23dec2018. I feel like my money has been stuck and no one is responding. Delhivery has acted so irresponsibly...
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Maruti Air Couriers & Cargo
2.1
(24)
Tej Couriers / Ghatge Patil Consultancy Services
1
(66)
Safexpress
3.7
(1076)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR