Delhivery Complaints & Reviews

I placed an order with nykaa on 22nd april and on 23rd april it was shipped with delhivery. It was supposed to reach me on 27th april. Awb no[protected].
I have given calls to delhivery in regards with this and everytime they're telling it will reach me in 48 hours but its not happening. For over a week my shipment is at their bhiwandi branch. As per them they can not reach to bhiwandi branch because of some operational issues. 1st of all for pune to solapur shipment why they sent the product to bhiwandi and 2nd thing is how can you claim that you cant contact your own branch over any issue. It is not acceptable.

Track i'd[protected]

Right after buying the realme 3 pro i got a
Notification saying i will get the product in 5 to 7 day and since i'm leaving town i called the delhivery to let them know that i need the product as fast as possible and that i'll even pick a up from their branch in pune,, so they said they will send asap, it's day 4 now i product is still in haryana it haven't even moved, this time they cut the call while i was on hold, really disappointed with this service, can't even give the product on time and doesn't care about the consumers needs i hope someone will see this complaint and take some actions this is truly irritating and i might never order from this service again

I had order a f&d speaker having price 5349 on dt - 19/04/2019 afrom flipkart and flipkart shown the delivery within dt 24/04/2019 but later on it was rescheduled to dt. 29/04/2019. My flipkart order id od[protected] and delhivery id is awb[protected].. But suddenly one message came from delhivery courrier that, your product has been delivered on dt 26/04/2019 at 11.13pm (Night) but actually the product was not delivered to me.. After that i repeated complaints made with flipkart and delhivery, delhiver customer care person told that yhe matter will be shut out in 24 hours but after 48 hrs matter not solved.. Then i again called to customer care and they told same time 24 hours again but then after a clled come from local delhivery office staff and told me to come and take your parcel.. They dont want to give parcel in home delivery... So kindly llok into this matter..

I have one reverse pickup airway bill no.[protected] which has been against my shipment of lifestyle. Pick boy gave wrong information and collect my another product of myntra. I have called in customer care they are very irresponsible people. They dont wish to help whereas product is even not reached at branch they told me to collect my product at their branch. How pathetic response evenif the mistake was their they dont wish to help in anyway. Please help me at earliest into this matter. I have never seen such pathetic service of any courier comapny. This is versed courier in mumbai.

Hi all,

Last three days i'm contacting the delhivery customer care for one of my package not got deliver to me by delivery boy. Tracking number:[protected]

The courier boy called me and informed on 17th-april-2019 afternoon about he have total number of 80 packages in his hand and he will not able to delivery at this time may be in evening.

But suddenly i received sms about the courier will be deliver to you only after 3 days after 20-april-2019 as per customer request.

I haven't informed him about to do delay delivery. But he and hist delhivery team have taking decision on their own. Really frustrated by the delhivery guys.

I have called customer support daily and asked for update every time they have telling wait for 24 hours and we will call back you. But really no call back and no more progress.

Guys i really telling don't use this courier service its one of the worst courier server i have ever seen.

Hi all,

Last three days i'm contacting the delhivery customer care for one of my package not got deliver to me by delivery boy. Tracking number:[protected]

The courier boy called me and informed on 17th-april-2019 afternoon about he have total number of 80 packages in his hand and he will not able to delivery at this time may be in evening.

But suddenly i received sms about the courier will be deliver to you only after 3 days after 20-april-2019 as per customer request.

I haven't informed him about to do delay delivery. But he and hist delhivery team have taking decision on their own. Really frustrated by the delhivery guys.

I have called customer support daily and asked for update everytime they have telling wait for 24 hours and we will call back you. But really no call back and no more progress.

Guys i really telling don't use this courier service its one of the worst courier server i have ever seen.

I had ordered Boss bluetooth headphones with the order number 6196371, but the order I received was a local product. It was completely different from the one which I had ordered. The product which I ordered was a good company product worth rs. 3000. But the one which I received was a china local product which was only worth rs 200-300. This is a fraud website. I am very unhappy with the product. I want to return the product as soon as possible.

What happen to delivery aizawl, mizoram..
They always return my product without calling me.. What happen to them.. They have return three times now.. If they do it like this why you still running the courier.. My address is not their delivery area but i can pickup my parcel anytime.. Before this time i am tracking my order and it shows that the product is in aizawl but out of delivery, we go their courier and again return

Despite of my all the emails to Amazon I was told to contact Delhivery who was responsible to deliver this subject order. I wrote to Delhivery and they also stats making me fool saying that please contact with amazon as they delivered the package. why they cannot provide me the receipt in which they have receiver signature when they deliver the package but they do not have as they didn't deliver the package yet and ate the money. they cannot fool peoples to grab money and do their business in this way. hey have to stop this as where would innocent peoples go once they got cheated. they believe in consumer court and this is the only way they can explain their full story. if these companies cannot take the responsibility I urge you to take a legal actions against these companies and stop them to cheat common peoples. these kind of things is destroying Indian reputation in front of other nationality. I bought that package for one of my expat friend and got insulted when this package was not even delivered and nor I received the money refunded. they want me to chase each other but no one is taking responsibility to check with their own staff who stole the package. they just want to make peoples fool and grab the money like this. this is the way they will grown in our country and loose peoples trust. I would humbly request you to teach them a lesson and stop them to do this usually everyday with others. please take this on high priority as I am too much disappointed and feeling insult. I want to file a case against being disrespected as well.

I had sent a package from dubai on 20th march through aramex courier for delivery to kolkata. The shipment is lying with delhivery since 22nd march and not delivered till now to addressee. I called up their customer service today i. E. 03.04.2019 only to be informed that the issue was bad / incomplete address, whereas awb from aramex shows the full address. I was told that only aramex can provide the full address and that they would liaise with aramex but it will require them 24- 48 hours for providing a resolution.

It is totally unacceptable as i feel that they have not taken any steps in the interim 12 days (From 22nd march till date) to liaise with aramex and now due to my telephonic complaint, they have started to look into the matter. I have already lodged a complaint through their website and claimed demurrage / financial loss of inr 30, 000. My request / demand is for the delivery of the parcel to the addressee asap. I have attached the aramex awb as a proof of my claim that full address was provided at the time of booking the shipment.

This is concerning the order i had placed on the dt.14.03.2019 for my project purpose with the company named, pyrax international who did sent my order through delhivery courier service. The estimated delivery date was set for dt.20.03.2019, the courier service never showed or contacted then i had to call up and inquire about it where i was informed that it was delayed due to some reason. It will be sent for escalation and the order will reach within 24 hours. After this it had been over 48 hours and there is no one to attend calls and regardless a multiple calls was placed.
With a sincere and all due respect, this really needs to be held valid issue as it delayed customer valued time and personally had already caused me my project ratings.

The above company address s-350, extension, new delhi - 110092. Invoiced for rs 2999.00 saying the packet contained "bose sound sport free truly wireless sport headphones (Midnight blue/citron). On taking cod delivery and opening it was not the product mentioned, but a chinese cheap item named i7s with full chinese literature.

There is no way to get in touch with the company and courier says he not taking back.

These companies are cheating public and i request the cyberpolice help in nabbing them.

Please let me know what should be done for it.

I havent recieved my order from streetstylestore order id2702288. But the tracking order is shown order has been delivered. I think my money is wasted and also delivery location was wrong.. Please check it properly. I havent meet the delivery boy it was given sign on delivery note. Which i havent fraud. Please do something. May be delhivery boy took my things. How can they took other things like that

Ordered a iron board from paytm but not delivered by delhivery. Paytm order number is [protected] and airway bill no is[protected]. Company is not making any effort to deliver the parcel and giving fake update by sitting in office that address not traced. Huge number of parcel already delivered on the same address by delhivery and now address become not traceable.

Delhivery team has taken the pickup of my mobile POCO F1 on 7th March and till now today 12 March, the site and the customer care people saying you have to wait 24 hours, They have taken from pune and still the shipment is in pune, Also the Mi customer care is not looking into this issue where they have initiated the pickup, I don't know whether I will get my mobile or will lost it.

Mi Complaint No : WO:ISIN[protected]-5E90
Delhivery Tracking No:[protected]

They are making fool to me, no courier will take 5 days to send parcel from pune to Bangalore.

I ordered oneplus 6 and gave me some useless mobile. And after long time asking and falling back of the dealer she ordered iphone xsmax clone for me paid 12k and i got mobile waste quality box broken bill tored and no charger no headphones nothing.. Worst experience please refund my money back!!! Please i paid money with lots of pain and i didn't use it still please refund my money back!!
Help me out from this issue!!!

Delivery of my order has been getting rescheduled repeatedly for past 4 days without contacting me and making me wait at my work location till 8pm, wrongly stating that i asked for rescheduling. Delivery guy just puts a missed call of 1 single ring and cuts. Doesn't attend if called back. Lot of my time has been spend on waiting for the delivery. Their customer service number also does not respond when called. Location: kochi, kerala.

I order an product from amazon.in tracking the courier it is showing that the product is delivered, but i didnt receive the product. My tracking no. Is[protected]. Kindly look to this matter. Please kindly, you look after it. Your courier service is not pathetic that they take the products of counsumer. So look into this matter. My product was prepaid product, so i cant claim for refund. So possibly manage this issue.

My name is kapil and i'm an individual. I sent an android box via delhivery c2c to my friend in chhattisgarh. He just received the package today. When he opened the package, he found 3 toothpastes instead of android box i've sent. Box looked like someone opened that from back by cutting the existing tape and put some extra tape to hide the cut.

The guy who picked up the courier is virendra and his phone number: [protected]

The guy who delivred the package was bharti and his phone number: [protected]

I called the both of them but they denied that fact that package is replaced.
Also i called the company but they didn't tell me why this happened.

I want my package eithet or the value (Rs. 4000).

Tracking id:
[protected]

Greetings,
My name is fasal and i am doing most of my shoppings online. Majority of the time my parcels used to carry by delhivery. Whenever they bring the parcel they will not deliver it. They used to ask me to collect it from their office which is at nilambur 12 km away from me. Otherwise they asks me to collect it from any shops which is familiar to them at wandoor 7 km away from me. And they will give it in shop and we will get a delivered message. Still the product is not reached me.. Not only once or twice, each and every time it happens. They says their delivery area is upto wandoor. Then why did they include our pin code 679328 in their delivery coverage area. If they don't taken this pin code as their serviceable area someone else would do this job. They cannot service only a particular area of a pin code if they can't simply exclude this pin code from your list. The reason behind every online shopping is to avoid traveling and hassle free purchases. And we are paying for the delivery charge too.. This complaint is regarding delhivery nilambur branch of malappuram dist of kerala. If it happens again definitely i am going to complain against them in the court and demand compensation. They have canceled many of my orders without informing me from their office. Whenever i track my delivery status it shows it is returning to the seller. What is their right to cancel my order for which i have already paid.?