DEN Networks Complaints & Reviews

Dear Sir/Madam,

My name is Varun Bhatnagar & my user id is VIN_91781(Vinita Bhatnagar), Contact no is - [protected].
I'm Using your internet connection since November, 2015.

On 21st jan 2016, i made a request to den customer care for payment pickup for my monthly recharge as your website is not working.

Then on 23rd jan, i call den customer care number in the morning & i told them to activate...

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Address: Kanpur, Uttar Pradesh, 208002

Website: www.denboomband.com

Den Boomband customer support is very bad. i have last 4 days internet problem and i am calling many time but i have not got any satisfaction from your side. last four days, i continue call to customer care and they are always given me a new complain no that is ( IJ 772418; IJ774915 & MS774915 ) and i got a massage by technical team my problem has resolve without any support. they give a happy customer code but everything is fake. they are...

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Address: New Delhi, Delhi, 110095

Website: personal

One Mr. R.N.Yadav (mobile no.[protected], an internet provider in Dishad Garden area, east delhi, came to our house and informed that Denbboomband is good and if you take den connection for one month by paying Rs.1432/-, he will get an additional 15 days usage of den internet connection free. this was on 19.12.2015. however, on 19th January 2016, when we contacted your customer case, i was told that the period was over and i should recharge...

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Address: New Delhi, Delhi, 110085

Dear Sir Account ID: SIDHARTH_20856 Rs. 1938/- has been paid on 23.10.2015 vide net banking towards re-activation of account. It has been told by executive that by paying subscription for 3 months, 5 months subscription will be given and I also received a mail from them on the same. But recently I got a message from Den that my account has been deactivated after 3 months(i.e. on 21th Jan 2016). 2 months free subscription was not given to...

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Address: New Delhi, Delhi, 110027

Website: denboomband.com

Dear Sir/Madam, I recently installed your Den boom Broadband connection on 14 December 2015. My register number is [protected] and UID is v_117883. I am already lock the call for disconnect the connection at your customer care center on phone. I am not happy with your service of your salesman Mr Prashant ([protected]) Subhash Nagar, New Delhi area. He give me wrong infromation for selling the connection.Today is Jan 12th still i am not receive...

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Address: New Delhi, Delhi, 110019

Website: dennetworks.com

Installed Den Cable netwok TV connection, some 11 months back. it started giving problems, like technical problems very soon...and now we face this now every alternate day. We complained at customer care numbers and local operator many a times. but all in vain. its now become a every day complaint. I used abusive language, to draw attention of some seniors, but did not worked. Though we lost our piece of mind with this company's services,...

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Address: Mumbai City, Maharashtra, 400 043

Website: SET-UP-BOX

Sir/ Madam, Den cable Operator took Rs.650/-for giving the SeT-Up-Box and monthly bill was raised, he closed the office and left(Reason unknown). Later, I switched to Rajesh Cable where he tooked Rs.1200/- for giving the SeT-Up-Box and monthly bill were raised. Now, as he also closed his office, for switching to another operator i have to pay for the SeT-Up-Box charges and monthly bill would be raised. As, now and then the operator are...

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Address: New Delhi, Delhi, 110019

Website: www.dennetworks.com

My cable operator from DEN at govindpuri Galli no. 13 is asking for three months payment I.e.750 whereas it should be Rs.245 only since the connection has been suspended since Oct 23rd 2015. When i asked them why, they said its a prepaid connection and i confronted them that any prepaid services doesn't have maintenance charge so why i have to pay charges for which they didn't had any answer but saying "Company Policy".It seems some idiotic...

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Address: New Delhi, Delhi, 110035

Website: denboomband.com

I was committed by the sales person that i will get the benefit of 3+1 i.e. to subscribe for 3 months on new connection i will get the 1 month free, however my den boom band wifi connection was stopped working on 11th Jan 2016, where was i opted this on 12th Nov 2015. I.e. the connection was stopped on the completion of 3rd month, i have complaint to customer care regarding the same and sent email as well but no response from them when i...

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Address: New Delhi, Delhi, 110014

Website: www.dennetworks.com/den_subscriber.php

Name: Anand Dutta DEN Serial no.: [protected] NDA Serial no.: [protected] SMART Card No.:[protected]...Additional information including emails sent to DEN... Den is now denying that I had sent any email in past for any receipt or bill request to them. I have attached the PROOF below. DEN is still forcing me to make a payment without receipt or bill. As stated above, I willing to make the payment and want DEN Network to send me...

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Address: New Delhi, Delhi, 110014

Website: www.dennetworks.com/cable_television.htm

I as a customer of Den and facing issue with Den and Cable operator not providing the bill for the payment they are charging. It happened earlier in 2015 that they charged a higher package and discontinued the English movie channel for several months on account of backend problem. They continued charging for higher package (with English Channels) but did not provide related service. When we pushed them they finally reinstated the service...

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Address: New Delhi, Delhi, 110018

This is my second reminder : I'm sick of you guys it's been one month now and You guys fobbed me off ..I've sent complain many times, but nothing has been done. On 13-dec-2015, your agent with the mobile no. [protected] called me and told that by paying subscription of 3 months, 6 months subscription will be given and they send our executive(Mr ashish kumar, mob no' [protected], FCOE Id : DENASHISH303 ) to collect money, I agreed to pay...

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Address: Bulandshahr, Uttar Pradesh, 203131

Hi, im rahul from khurja, recently Im shifted bangalore to my home town khurja, bangalore also I'm using den setup box, when ever I'm shifting my native place, im already asked cable operater any problem if im use this setup box use my native place, operater says no prblm U can use, but if im use this box my home town, he is nt working, local operater also says that this box can not use that up, if im call to Den customer care, executive...

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Address: New Delhi, Delhi, 110020

Website: www.dennetworks.com

Dear Sir Account ID: shalini184 Rs. 1938/- has been paid on 20.09.2015 vide cheque no 001254 towards re-activation of account. It has been told by executive that by paying subscription for 3 months, 5 months subscription will be given. The above cheque has been cleared in bank. My account has been deactivated after 3 months(i.e. on 13th December 2015). 2 months free subscription was not given to me. Proof:( which will be used for...

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Address: New Delhi, Delhi, 110018

On 13-dec-2015, your agent with the mobile no. [protected] called me and said if we pay three months advance, then we received three months free internet, and they send our executive(Mr ashish kumar, mob no' [protected], FCOE Id : DENASHISH303 ) to collect money, I agreed to pay 2053 Rs for three months and they give me slip. He said that your plan will be automatically renew, But my plan not yet renew now, I called 15-20 times on your customer...

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Address: New Delhi, Delhi, 110032

Website: www.demboomband.com

I am availing the den-boomband facility vide user name SAR_65389 with registered mobile no. [protected]. I am facing really long severe breakdowns since I took the connection. Internet goes down not for days, but for weeks and I have complained earlier too through this platform. After some days of proper connectivity my internet has again gone down and no one seems to hear my complaint, technicians who visit the house iterate the same line...

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Address: New Delhi, Delhi, 110052

Website: www.dennetworks.com

Your salesman took Rs2061 for 20mbps 50gb plan and next day your technician came in and said that wifi line is not available in my location. I raised the request for refund through your den customer executive on 8th dec and he told me that by 23rd dec your money will be refunded . I called them on 24th that i didnt get the refund your executive told me that he is raising the request and den team will contact me with in 24 hours . I waited...

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Address: Mumbai City, Maharashtra, 400070

Not having cable since 3 days calling nd calling and but no reply whenever picked up the call saying the work will be done but the work was not done still then calling once again then the mobile is switched off the baddest cable network while for collecting money they come now and then but for problem no one is there...

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Address: 400703

Website: www.dennetworks.com/cable_television.htm

Date of Incident - From Past 3 months Set top box name - DEN Set top box number - 67638 Client Number - SSV (Supreme Start Vision) Cable TV Operator +[protected], 27651972, 27656565, 27805080 Description - I am a resident of Vashi, Navi Mumbai and would like to express my greviance regarding the set top box service DEN Television network operated under SSV (Supreme Start Vision) Cable TV Operator. We were informed that we need...

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Address: New Delhi, Delhi, 110018

I am tajinder pal singh, m- [protected]. It is more than 3 months to my connection, but services are pathetic. In total, broadband has not worked even 50%. Earlier it took more than one month to install proper modem & router for providing speed of 20mbps (was getting speed of 2 to 5 mbps. Now from one month internet is down. Complain dt 3.12.15 pending till date...

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DEN Networks Complaints & Reviews

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Internet is not working even after making the payment :-(

Worst customer support and very bad services

Regarding wifi installed in 52b, pocket a, dilshad garden, delhi 110095.

Unethical behaviour (Services not given as promised)

Den boomband - refund issue and wrong information on installation

Cable tv connection

Cable operator mistake is being charged by us.

Billing system

Pathetic and harassment

Additional details... Disconnection of service on repeatedly asking for bill for making payment

Disconnection of service on repeatedly asking for bill for making payment

This is my second reminder, renew my internet asap, i paid cash to your executive and they provide me den receipt of rs 2053, attached also.

Setup box related

Extra 2 months subscription not given

Fake executive collect money and gave me slip of receipt of denboomband

DEN BoomBand- Each month net goes down for weeks

Refund my money

Not having cable

No range in set top box in spite of multiple complaints

Poor after sales service- feeling cheated

DEN Networks Complaints & Reviews

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Recently resolved complaints

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DEN Networks reviews & complaints page 30

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