Submit a Complaint
Claimed

DEN Networks Complaints & Reviews

denboomband.com
1
Updated: Jul 3, 2024
Complaints 719
Resolved
79
Unresolved
640
So far, so good. DEN Networks is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DEN Networks will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DEN Networks

Having problems with DEN Networks?

File a complaint and get it resolved by DEN Networks customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Satellite, Cable DTH TV
DEN Networks

Recently resolved complaints

View all complaints

Most useful reviews

27
Every time get error technical problem setup box is unable to receive a signal
8
complaint against cable operator
6
Set top box unable to receive signal

Featured stories

Left with full payment and not installing the broadband connection

DEN Networks reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rasei
from Rajkot, Gujarat
Dec 10, 2015
Report
Copy

Warning warning fraud fraud!

Address: New Delhi, Delhi, 110028
Website: www.dennetworks.com

Don’t buy this denboom band its 100% fruad, 2 months back they come in our area I gave my details on their campaign table, 2 months later an agent called me several times for the installation talking so polite i said ok. he came to me and explained blah blah Rs 3065 for 6 months with many shopping offers i paid Rs 4000 as i dont have a change he gave the reciept of 3065 and told me he will bring technician in 2 hrs...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Kartik Nagpal
from Kanpur, Uttar Pradesh
Dec 8, 2015
Resolved
Report
Copy
Resolved

Fake promises - no bill provided

Address: New Delhi, Delhi, 110019

I got DEN Boomband connection installed 10 days. The installation people gave me demo with LAN but it doesn't work with wifi on my laptops. I called the installation team of DEN for complaint and they said they would come but never turned up. Also the DEN agent in my locality Dinesh Arya promised of giving the bill of advance payment of Rs 4200 for 3 months service but stopped answering my phone calls once the net was installed. This is the...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rasei
from Rajkot, Gujarat
Dec 8, 2015
Resolved
Report
Copy
Resolved

Cheating complaint

Address: New Delhi, Delhi, 110028

To whom it may concern, your agent with the mobile no. [protected] called me for the denboom band service and promised me that service will activate the same day (06/1215) he came to my place took Rs 4000 for six months in advance, I kept waiting for installation. No one called me yet and he is still not attending my calls for several times till now. Im going to registered legal case if i dont hear from you today. This is my registered mobile...
Helpful
Found this helpful?
1 Comment
Report
Copy
L
Lovish Sondhi
from Delhi, Delhi
Dec 8, 2015
Report
Copy

Fake promises

Address: New Delhi, Delhi, 110035
Website: denboomband.com

Hi, My name is Lovish sondhi I have a connection of den boomband. One of the agent from den boomband visit our home and he promise us that If we pay three months advance than we received one month free Internet so, I agreed to pay 2050 Rs for three months with one month of extra subscription But now they denied to provide me the extra one month. However, they already give me 15 Days but they don't provide me the remaining 15 days connection...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
rasei
from Rajkot, Gujarat
Dec 7, 2015
Resolved
Report
Copy
Resolved

Complaint for charges without service

Address: New Delhi, Delhi, 110028

Look like they are ripping peoples money off to me. facing the same problem after saying blah blah the agent took Rs 4000 in advance and the agent is not attending my calls. im thinking of registering legal case against the agent and organisation now....
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kartheeswar
from Bengaluru, Karnataka
Dec 5, 2015
Resolved
Report
Copy
Resolved

DEN Cable operator issue

Address: Bangalore, Karnataka, 560067
Website: www.dennetworks.com

Hi Team, I am staying in Bangalore -Roopena Agrahara. I got DEN cable connection with set top box on Sep 2015 but no cable network. Network operator Rajiv (Mob:[protected]) have got Rs:1500/- and gave old set top box which was not working from Nov month. I called Rajiv many times but no proper response. I have paid money but no cable network provided. i lost important news updates and got frustrated calling the cable operator. Also...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shikher Pandey
Nov 26, 2015
Resolved
Report
Copy
Resolved

Payment failed

Address: New Delhi, Delhi, 110092

I have done payment for dell boomband using on-line recharge. My money has been deducted but account has not been recharged. I needed internet urgently. I want to pay by cash but I don't know how. The customer care says they will come to my house for collecting payment but they have not come yet. Please help me, I am out of internet for 3 days. I need it urgently. Please help

My contact email - [protected]@gmail.com...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Shubham mudgal
from Delhi, Delhi
Nov 25, 2015
Resolved
Report
Copy
Resolved

Change in billing plan

Address: 110096
Website: Den Boomband

1) We have paid you Rs 6269 by mistake for 100Mbps_100GB. As per your technical team, our device didnot supported such a speed.
2) Plan was reduced to RUN_FUP_100_MD_1550 costing 1550 per month excluding taxes, which technically means, 20 MBPS speed per month for 100 GB.

3) Now the question is, WHY IS THE PLAN MADE QUARTERLY WHEN IT WAS CLEARLY DISCUSSED THAT ITS PER MONTH PLAN?
This is the mistake my by your...
Helpful
Found this helpful?
1 Comment
Report
Copy
3
356356226444
from Pune, Maharashtra
Nov 25, 2015
Report
Copy

After sell service

Address: 110053

I shashank gupta. I am using this boomband for 3 months. But on 21 Nov my internet is stopped and I was registered a complaint but DEN engineer is fail to correct my connection and he is fail to provide service. Every time when I was registered a complaint on helpline number they give me some excuse and every time they take some time but my internet is not correct till today. Please take some action on DEN and compensate my losses. My registered...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
abhishek_darkknight
from Noida, Uttar Pradesh
Nov 23, 2015
Report
Copy

No internet since last 25 days!

Address: New Delhi, Delhi, 110032
Website: www.denboomband.com

I am availing the den-boomband facility vide user name SAR_65389 with registered mobile no. [protected]. Since I got the connection I was experiencing frequent down times and unstable connection. Then my internet suddenly went off for straight 25 days. I waited for these first 2 days after which I complained to the customer care. A technician came and looked up the modem and cable wiring and he told me that my line of connection is connected...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
kasi6358
from Delhi, Delhi
Nov 23, 2015
Report
Copy

Internet - disconnection

Address: New Delhi, Delhi, 110018
Website: denboomband.com

I took connection for 6 months in Old sahibpura. Due to home shift, I am changing connection. In this area Den connection is not available. Now they are not disconnecting the connection. The complaint numbers since october 28 IS507431 IA515698 etc., The customer care every time forwards the complaint and closes the issue automatically saying that they responded. actual work: 1. one call to me 2.close the ticket 3. No response...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Akshit Ahluwalia
from Gurgaon, Haryana
Nov 21, 2015
Report
Copy

No response for refund process

Address: New Delhi, Delhi, 110095
Website: www.denboomband.com

I want to bring into your notice that i applied for a broadaband connection and when the connection installation executives came to install seeing their rude and objectionable behaviour i refused to install my connection and demanded for refund . I have already four times reached the customer care and twice THE LOCAL REPRESENTATIVE regarding this inconvenience and there has been absolutely no effort made from your side to refund my money...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RajneeshKumar04388
from Delhi, Delhi
Nov 19, 2015
Report
Copy

Speed

Address: Ghaziabad, Uttar Pradesh, 201005

आपकी speed 5mb की जगह 0.82 download एवं 242 ping आती है customer care मे complaint करने पर speed 2.42 mb हो जाती है इसके 1घण्टे बाद फिर speed कम हो जाती है...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kapil9
from New Delhi, Delhi
Nov 19, 2015
Report
Copy

Recharge not done.

Address: New Delhi, Delhi, 110027

This is second reminder, on the 7th October representative from den called and given offer to get recharge done for three months and we will get value for six months along with vouchers of Jabong.com worth INR3600/-He had given his name Sumit, & given moblie number [protected]. He had also issued receipt no.102 against receipt of cash for the sum of INR2565/- he also assure the recharge will be done shortly and we will receive vouchers...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
singh prateek
from Delhi, Delhi
Nov 19, 2015
Report
Copy

Offers not received with internet connection

Address: New Delhi, Delhi
Website: www.customercomplaints.in/denboomband

On 18th october we have subscribed for den boomband internet connection, the person who had came for providing this service told us to provide offers after a week by himself. But after a week when I tried asking him about the offers, he told us to provide it before Diwali...when it did'nt come, we again tried calling him...now his mobile is switched off all the time...the name of the person who came for the connection is Amit...Plese see...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
surirahul
from Gurgaon, Haryana
Nov 16, 2015
Report
Copy

Money taken, informed area non-serviceable and no refund provided

Address: New Delhi, Delhi, 110075
Website: denboomband.com

This is to inform that one of your Den Boomband DSA with name of Nandlaal Gola ([protected]) has collected Rs.1250/-(CAF No.DL0113073) from me and promised connection will be installed by 7.30pm at my address A701 SOM APARTMENTS PLOT NO.24 SECTOR 6 DWARKA, NEW DELHI 110075

In the evening I was told that connection cannot be installed due to technical issue.

When asked to refund money, he will arrange shortly,...
Helpful
Found this helpful?
2 Comments
Report
Copy
F
FaizanKhan10
Nov 16, 2015
Report
Copy

Cheating

Address: New Delhi, Delhi, 110002

Hi.. I have been using this network. and your representative Mr. Naveen was came to my house and Collect the Full Payment and he told me that sir your selected one so company will give you extra 5 days validity he also give me written in invoice copy and invoice no. 14176 Dt.[protected] but I am not receiving my 5 days extra validity yet. he cheated us (DEN BOOMBAND REPRESENTATIVE MR.NAVEEN CHEATED COSTUMER) when my 30 days completed then...
Helpful
Found this helpful?
4 Comments
Report
Copy
J
Jatin Jindal
from Jalandhar, Punjab
Nov 12, 2015
Report
Copy

No network for past 5 days

Address: New Delhi, Delhi, 110085

Hi Complaint no. CAS-104614-R9N3 I have been using this network and i was told that i will get 1 month free on payment of 3 months. I am not receiving any free network and apart from that my network is shut down from past 5 days . I have already talked with your representatives manish, pratibha, rohit and amit for past 5 days and each one said that your network will be available within next 24 hours according to policy . Your...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mohit2074
from Delhi, Delhi
Nov 5, 2015
Resolved
Report
Copy
Resolved

Internet

Address: 110019
Website: denboonband.com

I am calling from last 7 days to pickup up a payment of internet but no body is coming to pick the amount, i have spkoen with sagar, rohit and Ansh and swarn lata sinha (supervisor)..Ansh told me that he already send a issue mail to concern team but no body contacts me.nobody is telling me the truth, i called in the morning as well today, than rohit recieve my call and he said i''ll arange a call back for you from Ansh but nobody called me...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dshar40
from Delhi, Delhi
Nov 4, 2015
Resolved
Report
Copy
Resolved

Network connection

Address: 110095
Website: denboomband.com

Hi I just wanted to inform that my internet connection is not working on my pc since 3 days and I have complaint two times, still I am waiting for my internet connection problem to get resolved I have not got any call from their side I am paying 950 Rs per month rent for this so why would I pay for these 3 days. Please take serious action against this company this company is making fool o[censored]s by charging money for those days on which I...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Allied Digital
1.3
(44)
Tata Sky
2.1
(12311)
Independent TV
1
(1023)