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DEN Networks Complaints & Reviews

denboomband.com

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Updated: Jul 3, 2024

Complaints 719

Resolved

79

Unresolved

640

So far, so good. DEN Networks is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DEN Networks will keep up the work and continue to help more customers with their concerns even better 🤝

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Left with full payment and not installing the broadband connection

DEN Networks reviews & complaints page 34

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Address: New Delhi, Delhi

A guy named Shailesh (sales executive den boomband) came to me on[protected] where he offered a few plans in which i chose a plan of rs. 750/- per month(14% service charge excluded ) as per his request i paid him 3 months payment which was rs. 2565/- by cash his commitment to me was that the connection will be installed within 2 hours but when he took money and went to office he didn't respond me over call. I called him on 9.30 PM at...

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Address: Thane, Maharashtra

The DEN Cable service provider not provided original bill to customers as well not provide sufficient rights to customers all rights are completely in Cable operators hand. The A. S. TV cable service operator is Charged customers Rs.330/- per month & when the customer asked him for low cost recharge pack / subscription pack the owner of A. S. TV Cable Service Mr. Iqbal M. A. Patel told that (to DEN customers) you must have to pay Rs.330/-...

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Address: New Delhi, Delhi

Everytime i complaint about internet being slow than the mentioned speed it give me 2 kbps speed, inspite of 120 Everytime i call customer care, an executive comes n says pk we will look into problem n get back... But no action ever taken. They are just fooling people. I will never recommend this connection to anyone because they never do what they commit. +. Inspite of controlled use my data usuage of 15 mb funishes in 10 days and...

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Address: Ghaziabad, Uttar Pradesh

Before i proceed with my sorrowful story with den boomband, my subject disclaimer should've conveyed my message to you already. My recommendation: suffer with your existing isp but never go for den boomband (If you are not insane like me ;) ) .

To begin with, i had a local isp connection for the past 2 years with some minor outage issues throughout. I was under the impression that being a local setup they were...

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Address: New Delhi, Delhi

Your internet really sucks. it has not worked for 3 hours continuously since installment. i have other important matters to attend to rather than keep waiting for your internet to do my job. If you want your connections to be continued in this locality and do not want to loose your subscribers because of the review I give them about your service, then, take this complaint seriously fix my internet connection ASAP. My connection was installed...

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Address: New Delhi, Delhi

Veena singh reg. Mobile no. [protected]. Purchased den three month net connection on 31st may 2015 with the offer of three movie tickets free with this connection. But till the date i can not receive that movie tickets. Icalled several times in den company on customer care no then i got one authentication no. Then i have done my booking two times but till the date we can not receive any answer from them, i got only one msg that they will reply...

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Address: New Delhi, Delhi

my register mobile No is [protected] .On 7/5/2015, yours men have visited my house with offers and schemes to became den's subscriber.i selected one which I have to deposit 3 months advance subscription in return i would get free movie tickets.Now two months passed: still i have not get any ticket.Many times i have booked complaint at toll free number[protected] .Each time got same reply "resolving my complaint with 24 hours."They are resolving...

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Address: Ghaziabad, Uttar Pradesh

Hello I sent below mail to them and it's been 5 days with no response. Account adjustments request was made 45 days back and no revert or action taken yet on it. Today their services have stopped working at all and I have finally decided to switch over to another ISP. ************ I have account with you user I'd AMARPALICM402 I have been using your services from past many months now. Last in May you migrated the server...

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Address: Ghaziabad, Uttar Pradesh

Dear Sir/madam, I made a wrong payment of Rs. 683, in Login ABHISHEK_K, this is in the name of Abhishek Khurana mobile no. [protected], at rohini. I spoked that person he said this no. is no more active. My ID is ABHISHEKK_471, registered in the name of Abhishek Monu Kaushik, at vasundhra. Many times i called at customer care no, but there is no response at all each time explain your entire story. since 5 days i am explaining,...

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Den Broadband has been doing the serious fraud in the process of installing broadband connection. Acc to their policy they will take full installation charge during the door form fillup procedure and after that they will not recieve customer call and will block the number also.
same has happened with me and kindly take some harsh step against them....

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Address: New Delhi, Delhi

The services of den cable services is really realy pathetic in south delhi.
No signal for the past three weeks in complete delhi cantt area.
Inspite of repeated com[laints no action is taken by them,
The customer care person also expresses its helpness
And on being asked to upgrade the complaint expresses their
Inability. Excueses given range from change in setting tab
(Though their is no configurable...

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Address: New Delhi, Delhi

0037379 is the from no. i have filled and i have paid the complete amount on 30th june and the executive have confirmed to place the connection within 48hrs but till date no one is there to answer any query related the connection the all neighbour connections are been done the only mine is left add-: rz-864 st-17 palam colony sath ngr new dehli 110045 contact person- akash sharma no. [protected]...

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Address: New Delhi, Delhi

Respected Sir/Madam, I have a internet connection of Den Boomband. I purchased it on 29th of june & till it is not working. When i do call to customercare they always said to me that this problem will resolve in 5 hrs but till yet it is not happen. So i request to you please take a strict action against DEN service provider. Mob no.- [protected] Ankur Chaudhary...

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Address: New Delhi, Delhi

i ashish chaurasia mobile no [protected], email .id:jonuchaurasia99gmail.com, purched a new wifi connection of den boom band on 6 june 2015 and seller commited me to give 1200 rs gift voucher on this connection.and said that this voucher is scheme offererd by company dis time..but its almost around 1 month, i didnt got any respond from the seller...so as per seller commitment, give my voucher as soon as possible...otherwise i should have...

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Address: Ghaziabad, Uttar Pradesh

Amount was taken from us on4th june 2015 and also registration id was generated immediately and no connection has been made yet. Pls strictly take actions against the torture done to us. You know how important is Internet now a days for students....

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Address: New Delhi, Delhi

Hello Sir, I am a user of Den internet denboomband.com. I have got the connection recently at the address c-88, majlis park, gali no 6, 2nd floor, new Delhi - 110033. Due to some circumstances, I had to shift the building, and now I am staying at 238, Tulsi Marg, Keval Park, Delhi-110033. I have made a request on[protected] for shifting the connection to my new address, and they have accepted the request, and said that it will be...

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Address: New Delhi, Delhi

Hi I Purchased 3 months Internet plan with 5 MBPS and 30 GB package. It also consists 6 free movie tickets included. But i didn't get that. Its almost a month. And I called customer care many times. And also I wrote mail to [protected]@rewardport.in several time. They are not responding. Daily I facing issue with Internet also. Please resolve my problem as fast as you can....

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Address: New Delhi, Delhi

Hi, My name is sanket sharma and I request for Den Boomboom Braodband, company representative has taken check of Rs 2, 565.00. Later the engineering told that installation can not be done due to technical reason but company has withdraw the money from account. I have chasing for my refund since the day the but there is not corrective information is being providing. My Mobile Number - [protected] Please look into it...

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Address: New Delhi, Delhi

I have purchase internet connection 5mbps with 15gb and it also consists 5 free movies tickets with it with in the 10days of the connetion puchased but almost two month have been passed i canot get the tickets so please lessened towards my complaint otherwise i wiill go to cosumer forum...

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Address: New Delhi, Delhi

my name is mangesh aggarwal my wifi is not working..i had made a complaint but the services are very bad . till now there is no response of my complaint. my contact no. is [protected] kindly help me out ....

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