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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

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Updated: Mar 17, 2025

Complaints 11652

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10335

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

dtdc courier not delivered (office closed or door lock - (cir)

consignment not delivered and has been redirected

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Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24

Sending the item to wrong address instead of my address

Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints page 15

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I have booked a courier with green service.7 Days are gone, since it is showing at a same place. It contains some important documents which are required next week. I have raised the ticket, multiple times, hence they are closing the tickets of their own, Their unprofessional behaviour is unacceptable. I have booked on 4th of April and today is 12th of April, still no updates, Courier Number is V87529856...

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Address: Hyderabad

Website: dtdc.in

Hi,
I ordered a kurta from LucknowIChikan and they sent the package through DTDC. I tracked for the package today and saw that it was delivered on 8th
April itself to someone. Someone else signed the package wrongfully. it is not my signature. Please kindly help me.

The tracking number is U22938395...

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Address: Reliance MCT Rewari Near Kamalpur Haryana

Dear sir,
My consignment W12459846 originated on 03/04/2023 for Rewari.
Still not delivered at Rewari no body called me about current situation.
Requesting to do needful.

Regards

Khalid
[protected]...

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The parcel was booked on 31st March in the name of Goldi Chowdhury which has not yet delivered at the correct address. But it is showing "delivered" in the portal of DTDC which is an utter lie n false statement as well....

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Booked package on 4th April from Behrampore (W.B) to Hyderabad with premium service to deliver EDD-6th April by paying high charges as it was urgent and priority.

Still no update of the package, called multiple times to customer care representative, higher authority, followup mails, raised a query but no proper update and resolution, it seems there is no further status of the package and when it will be delivered and misleading...

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Address: Dtdc shadol nodal point

I write this mail to inform u that I had booked a parcel from your dtdc courier centre in Aluva on 30/03/2023 to destination address -IWIN JOSEPH K J
Obc boys hostel
Igntu Amarkantak
Pin:484887
Anuppur, Madhya pradesh
Mobile No. : [protected]
Enrolment number -[protected]

I have attached receipt of my parcel that I registered.they have told me the parcel will reach my hands within...

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My AWB no is D52411888, it left from bhopal on 25th march and received at bangalore on 30th march. Since then its been tossed from one branch to another branch within bangalore. It has been moved from one branch to another branch over 10 times and they havent made an attempt to deliver. Now they are searching where the parcel is, this is completely unprofessional...

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My parcel with tracking number R73794358 has not been delivered to my address, but the tracking online at the DTDC website says it has been delivered on 3.4.23 at 20:51. It has been an absolute waste of time trying to contact customer service or the local branch office in Mattanchery, as they do not pick up the phone. The complaints portal at DTDC said they would contact the local office and get back to me but never did.
Unbelievably...

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Address: VILLA NO 72, PHASE 1, SRI MYTHRI VILLAS, PATELGUDA, BEERAMGUDA, HYDERBAD, TELANGANA 502032 LANDMARK - OPP. ELLENKI ENGINEERING COLLEGE

My DTDC tracking number is D28797450. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call me even a single time! All other couriers get delivered to this address easily. Please resolve my issue at the earliest....

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Address: DTDC Main Office https://maps.app.goo.gl/wqyCUnqqHmRPjYDi9?g_st=ic

Respected sir(DTDC),
hence the package is more important for me.
this is to inform that seller has packed on 27 march 2023..dont even call me and simply writing customer unavailable.this is trully unfair towards me.as i enquired with seller they shared that the courier partner named dtdc is delaying my courier
with trackng id D59261898 has witheld from ernakulam north main office due to negligence..
so you greviences...

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Address: Fuljhore road, fuljhore, jemua road, Dr. B. c. roy engineering college, Nivedita girls hostal, Durgapur , Pin code:- 713206

Sent a courier from purnea to durgapur (pin code:-713206).
Status is shown as Not Delivered (ADDRESS INCOMPLETE OR WRONG-(CIR)). I have even tried to contect but no responde. AWB/ CONSIGNMENT NUMBER D28577234.
I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers...

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I ordered a book through Amazon on 23rd March which arrived at nearest dtdc office - dtdc agroha branch, hisar, Haryana.

the agent called me on 28th march and said to collect the package from the office till 5pm and when I asked him to deliver to the address given, he said that they are not going to deliver the
package.
at 5 pm he updated the status to delivering
at 7 : 10 he updated it as -not delived...

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Product consignment no. : B17452811
My package was not delivered and redirected without the product even reaching the destination. There was no phone call or anything about the delivery. Please send the delivery to the address again and try to send it within 3:40pm to 7:00pm...

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Address: DTDC Kolkata Apex ; 201/1, Rajarhat Main Rd, Dash Drone, Sukanta Pally, Rajarhat, Kolkata, West Bengal 700136

Sir this is Arifa Parvin
My tracking id is D28315386.
Dtdc courier is delaying deliberately. This is very important parcel for me. First the tracking showed out for delivery on 27th March 2023 and after all day with no call from the delivery person, It shows Restricted delivery (OTR).
Again next day on 28th March it showed out for delivery and didn't delivered my parcel. I didn't get a single call from the delivery executive...

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I had sent an official document through consignment number K60625584 of DTDC on 22nd March 23. The tracking is showing that consignment has not been delivered yet and reason shown as Office Closed or Door Lock on 25th Mar 23. Please note that this Office is closed on Saturday and Sunday. Please resend the consignment on Monday (27th March 2023 after 11AM till 6 PM)...

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My courier id is D59174093…. The delivery status is showing as delivered and I received a message too telling my order is delivered… but I have not received any courier yet…I don’t understand why the status will be updated to delivered without delivering the package....

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Sir this is Chhanda Mitra my tracking id is D54704870. Dtdc courier is delaying delebarately. This is very important parcel for me. First they promised me to deliver 20 of march and after that several times promise date got change. In this parcel important book was there for my exam. Please do some thing for me....

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Address: Taratala

I was supposed to get delivered an order X88583977 today. But suddenly the status is showing 'Not Delivered'. The delivery guy did not even bother to call me. This is irritating and disgusting....

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My parcel from Amazon via DTDC has the RECEIVER NOT AVAILABLE-(CIR) twice since 18th March 2023 but I have not received any calls yet and no one has visited my home too. Please resolve the issue.

My tracking Id is D57333745...

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Why my pick up not done...

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