Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

1

Updated: Mar 17, 2025

Complaints 11652

Resolved

1317

Unresolved

10335

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

DTDC Courier & Cargo

Recently resolved complaints

View all complaints

About a package from dtdc

Non delivered items

Delivery not attempted

Most useful reviews

Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

dtdc courier not delivered (office closed or door lock - (cir)

consignment not delivered and has been redirected

Featured stories

Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24

Sending the item to wrong address instead of my address

Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints page 14

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Hi Team,

There are 2 issues, which is already raised with DTDC team ticket number R73794153.

1) The item was submitted on 13th, while the dtdc tracking process states 14th April . delay in shippement.
Have shared the photo along with refernce number of same, the box being intact.

2) with point 1, when it was stated handle with care it means need attention right? so whatevet happened is...

Helpful

Found this helpful?

Address: 5th Main Chamrajpet, Bengaluru

I have purchased 4 Shirts from a Ambala based seller & got the Courier details along with POD No: D60124036 from seller on 21st April 2023.

Upon tracking got shock to see that courier has all ready delivered to Belagavi to wrong address insted of Chamrajpet - Bengaluru.

Lodged the complaint calling DTDC Courier customer care : complaint no: 7369806

Also got to know that, DTDC Courier delivery person...

Helpful

Found this helpful?

Write a comment

The courier guy kept calling and asking to call due to language barrier and was unable to find the location despite multiple descriptions and instructions. Then he didn't ask for otp and later on WhatsApped me for otp and kept saying the opt is wrong as asked to send some gibberish in call to his WhatsApp number. Now he is sending Good night message. I have blocked his number but please instruct your delivery person not to send WhatsApp message...

Helpful

Found this helpful?

Write a comment

On 02/05/2023, I received a mobile call from [protected] at 3.03 pm that
" i am to deliver your courier that i am standing in front of Pb national bank
Village Daun ". I told him to keep standing there as i shall reach instantly in 3/4 minutes . I reached that spot at 3.06 pm but no one was there and i
phoned that person at 3.07, 3.08 and 3.09pm but he cancelled all calls as can be seen from call history of my mobile...

Helpful

Found this helpful?

Write a comment

Shipment AWB no D54777236 was booked on 24th April 2023. It's shipped from Delhi to Pune 411039 on the same day. But it has stuck at Pune-Pimpri Branch of DTDC since last 6 days. Last status update date is 28th April.
I want it to be delivered ASAP....

Helpful

Found this helpful?

Write a comment

Consignment AWB no D54777236 was shipped from Delhi to Puen (411039) Booking date - 24th April 2023. DTDC tracking shows it has arrived at Pune-Pimpri branch since last 6 days. It's stuck there no further updates. No delivery....

Helpful

Found this helpful?

Write a comment

Address: Dtdc, cochin

Customer didn't receive the product but update shows it was delivered... Please deliver it

Customer name - Vijo C Varghese
Tracking No. R72961725...

Helpful

Found this helpful?

Write a comment

Address: Swastik Disa Corporate Park Opp Shreyas Cinema, Lal Bahadur Shastri Rd, Ghatkopar West, Mumbai, Maharashtra 400086

My consignment (W[protected] is not delivered till now and is out for delivery from 29th April 2:20 PM. I connected to DTDC customer care and every time they say they will deliver soon but till now its not delivered. It has my original medical documents and these guys are not having any idea where are the now. they have misplaced my docs which is not acceptable at all.

I am connected to them via email and over phone also..but...

Helpful

Found this helpful?

Write a comment

Address: Makardah, Howrah 711409

Website: DTDC courier

DTDC courier partner never deliver any shipment come through the courier, Each and every courier partner like, Blue dart, Delhivery, EComm, Xpressbees, Shadowfax and so all, everyone come to my house and deliver my products. Few days ago I order some household item from Amazon, and the seller send the product through DTDC courier, When the product reached my destination, the delivery partner called me and told me that, I have to come to their...

Helpful

Found this helpful?

Write a comment

Hello my name is lucky saha. My parcel was delivered to the wrong person by the delivery crew. Please assist me by returning my parcel. My tracking ID is K61268559...

Helpful

Found this helpful?

Write a comment

Address: Sahyadri Nagar, Pumping Road, Vadner Dumala

For D56833961 cosignment number, the address is showing as RECEIVER SHIFTED FROM GIVEN ADDRESS-(CIR) .Where as Pin code and Address is not change as per details provided.

Its already been 10 days still it not delivered why its getting delayed and why its showing as invalid address...

Helpful

Found this helpful?

Write a comment

My package is not getting delivered, the tracking details says that my area is restricted which is incorrect. if the package is not delivered today, it is not going to be of any use.

Tracking details:D28913646...

Helpful

Found this helpful?

Write a comment

I have not received my courier from DTDC H36181591 and courier guy mentioned succesfully delivered in Nagole Parcel Brach and i have visited their nagole parcel branch they have searched everything and said that they dont have parcel in branch give us 1 day time will check and get back to you. Next day i have called them and they said courier guy didnt return the courier to them and that guy is admitted hospital now give us 2 days time we...

Helpful

Found this helpful?

Write a comment

I have courier my previous office laptop in the DTDC courier on 10-April-2023 in Hyderabad KPHB. Destination is the Chennai. They said it will be delivered in 3 days. But till now (11 days) shipment is not updated and when enquired in the booking office they do not know where exactly courier it is and do not know whether it will be delivered or not. It is costliest device and DTDC has not taking any responsibility to trace it or they do not...

Helpful

Found this helpful?

Write a comment

Sir, the courier partner didn't deliver my item as it much needed for as water for human .they neither deliver nor giving any answer .so kindly resolve this concern as soon as possible nd try make my item deliver soon as my exam is in near.thank you!...

Helpful

Found this helpful?

Write a comment

It was supposed to be a fast track delivery. They charged us for that. They told it will take 2 days. But it is not delivered yet.
I needed my Passport urgently. Extremely Poor Service. Not going to use it again.
V67267632...

Helpful

Found this helpful?

Write a comment

Address: Shop-1, Radha Krishna Plaza, Next To Mizza 9, opp. KPIT, Gaothan, Hinjawadi, Pune, Maharashtra 411057

K60543882

My parents have sent a courier from Kolkata to Hinjewadi phase 1, Pune via DTDC. Upon reaching the courier office called me and asked to collect the parcel from their office instead of delivering the parcel to my door step. To collect the parcel from office I have to travel more than 2.5 kms. This is not the first time as previously the delivery person asked to come to another location to get the parcel for which...

Helpful

Found this helpful?

Write a comment

Tracking No: D59495890. This package was due to be delivered today but it shows as Not Delivered(OFFICE CLOSED OR DOOR LOCK-(CIR)). I did not receive a single phone call notifying me of this and no information online about when the package will get redelivered. Unable to reach customer service as well. Please rectify and deliver the package asap, it's very expensive and important....

Helpful

Found this helpful?

Write a comment

Address: at. New Kuakhai city, Mancheswar, Bhubaneswar pin 751017

Dear Sir/Mam,
I am Abhisek from Pk Electromech Pvt Ltd. I was booked 2 parcel of light from SAR Engineering from Delhi on 11th and 12th of April but till now my product is reaching to me. But when I checked in DTDC courier tracking it was showing that door or office locked but a single call or message shared to me from DTDC.
Kindly send my product to me asap...

Helpful

Found this helpful?

Write a comment

Address: Shop number 3, Appu Padma residency, opp to AP Diary,Anantapur

Hi. This is Sandhya from Anantapur. I suppose to receive a parcel from Kurnool. The shipment I'd is H71831616. Till now I didn't receive. Yesterday delivery boy called me and speaking irregular and telling the address is not correct, I cont delivery the parcel and I am sending it back. Actually the delivery boy delivered wrong address two days back. They returned the parcel next day. After that the delivery boy called me and telling I cont...

Helpful

Found this helpful?

Write a comment