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Eureka Forbes Complaints & Reviews

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Updated: Dec 17, 2024
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Eureka Forbes reviews & complaints page 298

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S
Sangeetha312
from Bengaluru, Karnataka
Oct 20, 2014
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Cheap Sales Representative

Address: Bangalore, Karnataka

Eureka Forbes has 0 value for Customer service. They have hired Cheap attitude representative like Shivu and Dilip from #5 Jayachamarjendra Ind. Layout, Yelchenhalli, Uttarahalli Bangalore 560060 . Please don't buy any products from Eureka Forbes representatives they no manners and they don't answer calls for any problem related calls nor they will respond to our calls.. They will pickup calls from unknown thinking it might be a sales...
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Pradeep Dokha
from Bengaluru, Karnataka
Oct 20, 2014
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Filter not repaired

Address: Thane, Maharashtra

Hi,
My RO +UV water purifier if not working since almost a month.
I had tried calling the Khare Enterprise Virar to get this repaired since I bought this from there and its in warrenty.
After repeated calls, I didnt get any service.

Then I raised a complaint to Erueka forbes (complaint number :[protected] on 13th october'2014.
Generally it takes 2 days for their attention and ge th problem rectified.br...
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vijayalatha srini
from Chennai, Tamil Nadu
Oct 19, 2014
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have given 17 complaints in one month but no response

Address: Chennai, Tamil Nadu

a o waterpu yfier 2 yrs bck but very poor service everytime after service probelm only your manager named muruganandham mobile num [protected] and service man praveen [protected] treating people like no respect for people first not at all attending calls they come running behind untill we put AMC we have seen such a worst cheating fraud company if my complaint doesnt bring a change and both those guys shud b punished orelse next day Ill sue...
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scud86
from Pratapgarh, Uttar Pradesh
Oct 19, 2014
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take money sent item but not install no refund

Address: New Delhi, Delhi

ur sales & service person Mr. Sudharshan mob. no. [protected] said we can't install ur AQUAGUARD GENUIS at your home bcoz water tank is not able to provide proper pressure to GENUIS so you have to mail customer care n we can arrange pickup service n return ur product n we'll issue full refund to u. so kindly return my money n take ur GENIUS from my home Dear customer, Thank you for shopping with us. We have received the payment.Your...
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paramjeetk
from New Delhi, Delhi
Oct 19, 2014
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customer ID: 1011504065, Very pathetic after sales support (reg: Euroclean wet & dry vaccum cleaner)

Address: New Delhi, Delhi

Such a good company but sorry to say very bad after sale service support. First i followed up for the product for 3-4 days for which i was informed from sales, will be delivered with in 2 days. After having the product, I informed Mr Gaurav (mobile no. [protected]) facing the problem in utility and please arrange for the demo of the product on Sunday (19/10/14) for which he agreed. On follow up since 9 am, had the confirmation for the...
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Malli Matla
from Gurgaon, Haryana
Oct 19, 2014
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Non installation of Water purifier since 4 days

Address: Bangalore, Karnataka

My name is Nagamallaiah M. I have purchased Aquaguard Geneus water purifier on 15 Oct. 2014. The sales person Mr. Saravanan/ Murugesan (+91 [protected]/ [protected]) have promised that the installation would be done by 16th Oct. by evening. However, we have waited until then and contacted them the next morning on 17th Oct. But they've stopped answering calls since then. We waited for another day and now have contacted the customer care....
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snehakarkigautam
from Chennai, Tamil Nadu
Oct 18, 2014
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urgent

Address: Mumbai City, Maharashtra

We bought our RO machine through Eureka Forbes thinking it is the best but we are so disappointed by the service provided by them and regret our decision. Not only have you failed and neglected in complying with your obligation under the contract with me, the attitude of the company in dealing with me has been downright ignorant and disrespectful and caused me grave anguish, inconvenience and hardship. My RO stopped working on the 4th...
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S H KHANDAKER
from Kolkata, West Bengal
Oct 18, 2014
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Defective RO+UV unit supplied

Address: Jorhat, Assam

On my request for RO+UV water purifier system, your representative in Jorhat, Assam had installed one Aquaguard Enhance water purification system RO+UV bearing unit Sl.No.[protected] in my residence on Dtd.15.10.2014. On Dtd.18.10.2014 in the morning it was found that the water is overflowing from the storage and drain line continuously even when the supply to the unit was put off at night. It seems that the unit is defective and has...
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Anurag Jaiswal456
Oct 17, 2014
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Poor product with Very poor customer service

Address: Mumbai City, Maharashtra

Hello, It is just to inform you that I have done a big mistake purchasing the Eureka Forbes Aquagaurd Enhance water purifier. It looks absolutely fine but I don't know which genius has designed the product . After purifying the water, it goes to storage container where dust can easily enter. That is all done but the services which we get is the most pathetic. I keep calling and get another number to call and get help. They will say...
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devenddra
from Mumbai, Maharashtra
Oct 17, 2014
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Service charge paid now came to know person has left job

Address: Mumbai City, Maharashtra

We paid rs 375 as service charge to Eureka Forbes person last 1 week before now we came to know that he has left the job he has not provided us reciept copy saying he will give along with repair. Now everyone not corporating with us various complain no 78591491 &78655628 launch but no resolvement till now I kindly request not to purchase any eureka forbes products they will show demo in 30mins but when service parts comes it will...
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abhiarch25
from Mumbai, Maharashtra
Oct 16, 2014
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NON DELIVERY OF PRODUCT AFTER FULL PAYMENT

Address: Kolkata, West Bengal

Sir On 06 Oct I placed an online order on EUREKAFORBES website for Aquaguard classic with full payment through ICICI bank credit card but the item didn't delivered. I contact to customer care helpline of EUREKAFORBES to know my order status. But they didn't provide me any tracking details. My order detail is as follows.transaction id is [protected], Authorization Code is 414582 Customer ID is [protected]. I also sent email to euekaforbes...
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dearjp2000
from Kolkata, West Bengal
Oct 16, 2014
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Poor Performance of equipment and service.

Address: Ghazipur, Uttar Pradesh

Dear Sir, We have purchased the water purifier AQUASURE purifier AW RO+UV[protected] on 15-03-14 in the name of . Mr. Ranjan Kumar, Gora Bazar, near police chauki, Ghazipur (U.P.) from Bajaj Super Electrical, Misra Bazar, Gazipur. The service / installation person came and installed on same day . According to my family member, At the time of installation/ at the time of opening machine from packing Box there was some technical problem,...
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sethikc
from Delhi, Delhi
Oct 16, 2014
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Service request for Aqua guard not being attended

Address: Gurgaon, Haryana

On 10th Oct 14, we lodged Complaint No. 78553598 on phone number[protected] on behalf of Sri Aurobindo Society- Gurgaon regarding Aqua Guard not working properly.The service is being provided by Amrit Dhara Enterprise in Shushant Lok-1 in Gurgaon. We even spoke to the Technician ( Ravinder Singh) four times to visit us urgently but no one has come to rectify the defect in Aqua guard. Krishan Sethi Chairman Sri Aurobindo Society-...
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samaldip
from Bengaluru, Karnataka
Oct 16, 2014
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Very very poor service provided by EUREKA FORBES

Address: Bangalore, Karnataka

Hi, My name is Dipti Ranjan .. I purchased an EUROCLEAN XFORCE vaccum cleaner from EUREKA FORBES . After 1 month o[censored]se i found it's not all working . When i called their service centre, i found that less data is maintained for my product purchase . Even the model number is missing . I registered all my details and placed a service compliant . But after that i didn't receive any call from anyone from EUREKA FORBES . Now when i again...
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Praveen Billa
from Hyderabad, Telangana
Oct 16, 2014
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Please dont but Eureka Forbes Water Purifier

Address: Hyderabad, Andhra Pradesh

Its been less than a month i brought the water purifier and i have called the service center many times but they have'nt turned up. Not even a single drop of water coming from the inlet. Its the worst experience that i ever had in my life with any of the products. My humble request is please dont buy any of these products. Worst service......
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sachin_punde
from Thiruvananthapuram, Kerala
Oct 16, 2014
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wrong model of water purifier sold and then not ready to replace with correct model

Address: Pune, Maharashtra

I had bought a water purifier Aquaguard Enhance UV model on 26.08.2014 This model of water purifier was suggested by sales person from Eureka Forbes.After two days I received the water purifier it was installed on 29.08.2014 but we found that the output water quality is not drinkable as it feels heavy through throat.So I called the sales person and informed him the problem, he convinced me that he had made a complaint and a person from Eureka...
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visu.ibmmfop
from Yarada, Andhra Pradesh
Oct 15, 2014
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Product not delivered

Address: Hyderabad, Andhra Pradesh

Hi Team, I purchased Aqua guard Enchance Green RO system on Sep 25th 2014 through online payment worth 14990/- i did not get that till now, even after repeated complaints in the customer care center. They are giving false promise as they will deliver immediately.But till now it is not delivered. Your help will be greatly appreciated regarding this matter. Thank you Viswanath [protected]...
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achellappa
from Chennai, Tamil Nadu
Oct 15, 2014
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WARRANTY - SERVICE

Address: Chennai, Tamil Nadu

I had bought a Aquaguard RO+ UV Model water purifier on 16.12.2013 from your branch located in R.S.Puram, Coimbatore. To my dismay, I have to follow up with your service personnel to carry out the warranty service every time. Since I have transferred from Coimbatore to Chennai I requested your office to make a note and do the warranty service accordingly. On 4th October, 2014 I made a warranty service booking with your customer care vide...
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sureshrajan_j
from Chennai, Tamil Nadu
Oct 14, 2014
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Do not give money to Eureka Forbes before product delivery.

Address: Chennai, Tamil Nadu

Do NOT give even single rupee before the Eureka Forbes product is delivered to you, even if you decide to buy their product after reading this. This is the WORST buying experience in my life time. I registered for a demo of Eurovigil CCTV system in their website(Demo Id: 31654). Next day two agents came. One of them, called himself as the Territory Manager.They did not have anything to demo, only the printed papers. I ordered for the...
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s.dana
from Kolkata, West Bengal
Oct 14, 2014
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Indifferent Attitude by Your Service Provider of Durgapur Centre

Address: Bardhaman, West Bengal

Sir/s, I would like to inform you that Mr.Chanchal Chatterjee, a sales person of your Durgapur branch, visit my resident and adviced me to buy your Water Purifier, actually for Model- 'Genious' . As per his recomendation about this model I agree with him to buy the item because I have a child daughter. Mainly I want to gift pure water to my loevlyest daughter, so I agree to buy this product without any delay.Finally in March, 2014 I purchase...
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