Eureka Forbes Complaints & Reviews

I have an Aquagaurd water purifier bought in 2002 in Delhi. The model is classic and i have been regular as far as maintainence is concerned and recently after getting posted to Gorakhpur i got AMC done .My whole family has not been keeping well so i got the water from my Aqugaurd tested and was shocked to see loads of gut bacteria at very high unexpected levels. I contacted the local Eureka forbes guys 2 weeks back and they took water in...

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I have a Eureka Forbes Water Purifier-Compact Model which is under AMC with a franchisee of Eureka Forbes in Sriganganagar in Rajasthan. Despite repeated complaints, the representatives of the franchisee has failed to respond. Every phone call to the franchisee- [protected]/[protected] ends with them promising that the representative will arrive immediately, however despite 3 complaints they have failed to come.

The company...

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Hi
I purchaged Aqua Guard of Eureka Forbes one shop in marathalli . The person came after 1 week to fix the Aqua Guard in my home after so many calls to him, even the shop owner is also not caring about the customer.
we are not able to feel the difference in the taste of the water with before or after installing the Aqua Guard . It's a 2 litre one .
please advice us whether to do any adjustments in the flow of...

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i AM SORRY TO SAY THAT FOR A COMPANY LIKE EUERKA FORBES THE HANDLING OF CUSTOMER COMPLAINT IS NOT SATISFACTORY. AS SUCH I REQUEST THE CONCERNED TO TAKE UP THE MATTER WITH YOUR RANCHI JHARKHAND OFFICE....

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Aqua Guard water filter HAS WORST CUSTOMER SERVICE...

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At our residence aquaguard water purifier has a leak which was checked by a mechanic from the authorised service dealer in December 2007. This purifier is under AMC for two years from 15 Jan 2007 upto 14 Jan 2009. The component which is needed to be changed is the back flush cap.

Repeated calls and complaints are of no use, they are blatantly shameless and for so many months they have been ignoring our calls.

Is...

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1. Does not working properly, the fall of water is very slowly...

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My Forbes crystal water purifier is nonfunctional which is under warranty. A complaint was formal complaint raised on 31-mar-2008 Complaint no 80246624. on customer helpline no:[protected]. & my no was provided .
Till today no service engg has called back. I have called the helpline line about 6 times after 31 mar, who only assure me that some service engg will call back.

santosh Poojary
:[protected]
Alt...

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Hi All
I was gifted this product by my sister about 2 yrs back. The product was bought in chennai and is being used in Bangalore. I had to wait for atleast a week to get it installed.

I have faced about a dozen problems in the last 2 yrs. I am the kind of guywho would work/live with minor issues but I have had enough of this appliance now.

Last week, The machine simply stopped working. I called up the...

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Our vacum cleaner (Eureka Forbes Bullet Model) has not been working since last july. My wife and me called up the company many times, but no response. Even calling up the customer care did not help either. Details of complaint no, names of the persons etc can be provided, but I feel it is of no use. This company simply does not care. Their service for Water purifies is equally poor.

There slogan "Eureka Forbes, your friend...

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Sir,

I purchased a Trendy Xeon Eureka Forbes Vaccum Cleaner (P37) on 23/02/2008 from Sony Mony Electronics, Vile Parle (West) - Bill No. 3007936 dated 23/02/2008 but I have still not received the manual nor the warranty card.

The person who came for a demo said that it would be despatched by courier. However inspite of repeatedly lodging complaints on Eureka's Helpline or with Sony Mony, we have not receied...

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I had given Cash INR15, 130/- on 09-Mar-2008 to Jitendra Patil (Phone No. [protected]) (Code No. 9002710) for Compact and

Booster models. After that everyday he is saying today tomorrow. My Complain Registered # is 80217532. Calling Eureka Help

Line on 3988333 and other Eureka Andheri Sales Office also waste of time, you just hold and listen their advertisement....

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Delay in attending complaint
My RO Purifier is making a lot of noice. I had lodged complaint with your Customer Care Cell and the service person told that your pump need a replacement and will be done within one week. Thereafter i kept on calling customer care but no one came to replace the pump. My complain was registered on 14.02.2008. But till date they have not fixed the problem. The RO Purifier is under warrenty having Customer...

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i purchased an eureka forbes aquaguard total ro last march.
1. i have not recd the bill yet.
2. i askod for aquaguard total ro, but the person delivered aquaguard total nf. i had to return it back. the person was not willing to take it back. i had to force him
3. there is no follow up from the company regarding any enquiry. they say they will scall back and then no one calls.
4. i[censored] need servicing of your water...

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I had an Aquaguard Total RO filter installed at my place on 9th March 2008. In the process of installation the technician of Eureka Forbes broke my Hindware tap and the attached piping behind it. I called up the service manager (Mr. Ali) and asked him to replace it since it was their negligence. To my surprise he initially flatly rejected that it was due to their fault and said that the tap broke due to normal wear and tear and due to hard...

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My name is Vikrant Jain. I have taken Eureka Forbes Spring Fresh water Purifier from Naveen Electronics Model Town, 2 years back.

I am regularly taking the AMC from my Spring Fresh product but the problem is i am not receiving the services from the company properly & regularly.

The Water purifier that i am using is not working from last 7 days now, & as a result i don't have a single drop of water...

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I have a water Purifier from Eureka Forbes. I bought this almost 8-10 years back and i was enjoyingan excellent service. But for last few years it has been hell. Last Contract i have given with full advance is in the month of december 2006. Till november 2007, no one has turned up for the routine maintenance of cleaning and changing the charcoal. i complained in the month of November 2007 and wanted them to extend the contract for another...

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Hi

I would like to bring your attention towards the most fraud company and there truth about Annual Maint. Contract. The company is AQUA GUARD. They do demo for selling products at every nook and corner and when it comes to customer service they cheat huge sum of hard earn money of customer in the name of AMC.

I availed there AMC and even after 11 month 28 days they have never replied my calls, service is a...

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Eureka Forbes Ltd. does not pay my full salary.I think some employee if Kalyani CRC of Westbengal are froad and they forfitted my sallary amount.My Employee Code is - 9021301 of Kalyani CRC. I only recieved tottal Rs.- 3970 in two month.I resigned from the job due to missbehaveiour of Mr. Ajit Biswas.So if the concern authority take some action against thoes person then I will be very much oblised to them....

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Mr Arvind Nagar, Gp. Customer sales specialist, who is working with Eureka Forbes came at home & demonstrated the vacume cleaner of Eureka forbes. He informed us that with the purchase of this Vaccume cleaner we will get two gifts, first on your Birthday & second on your Anniversary, which will be amounting in the range of Rs. 550 to 1000. so I perchased the Vacume Cleaner model, Euroclean Futuro, Sr No 9005772(Batch code 11113, Manuf....

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Eureka Forbes Complaints & Reviews

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Eureka Forbes reviews & complaints page 390

water from the Aquagaurd loaded with gut bacteria

Non Attendance to Complaints

No change in taste of water after purifying

IMPROPER HANDLING OF COMPLAINT

hOPELESS CUSTOMER SERVICE

AMC-water leaking for four months

Do not working properly

crystal water purifier nonfunctional

Total Absence of Support

Vacuum Cleaner

Warranty Card and Manual not received

Given Cash, No Delivery

r o plant in warranty service not attended

after sales service

Breakage of Tap by Technician

Poor Customer Service Despite of AMC

No Service during Contract Period

CHEATING ON THE NAME OF AMC

Not satisfied Employee

CHEATING BY SALES SPECIALIST

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Eureka Forbes Complaints & Reviews

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