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Eureka Forbes Complaints & Reviews

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Updated: Dec 17, 2024
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Eureka Forbes reviews & complaints page 294

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R
ravish00786m
Dec 14, 2014
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no service engineer came to my home for rectify the problem

Address: Karnal, Haryana

MY NAME IS RAVISH KUMAR FROM SECTOR 14 URBAN ESTATE KARNAL[ HARYANA]... DEAR SIR...I HAVE DONE [AMC] FROM M/S C.R ENTERPRISES SHOP NO 28, RED CROSS MARKET KARNAL...AUTH.DIRECT SALE & SERVICE CENTRE OF AQUAGUARD & VACUUM CLEANERS ..KARNAL. DEAR SIR I HAVE DONE AMC OF RS WORTH 1250/- FROM THIS ENTERPRISES..WHEN EVER I FACE A PROBLEM I HAVE TO CALL THEM SOO MANY TIMES..ON TELLING MY PROBLEM WHICH I HAVE BEEN FACING THIS SERVICE CENTRE...
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tamilsen
from Taliparamba, Kerala
Dec 12, 2014
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NOT SENDING SERVICE PERSON

Address: Chennai, Tamil Nadu

I am using your product of AQUA RIVIVA(PRODUCT OF EUREKA FORBES)and having warranty up to year 2015. I have registered complaint (ref no:[protected])and calling frequently to customer care to send service person but so far no response. Req no: [protected]Customer Id: [protected]PL NOTE THAT : FROM 03.09.14 TO 04.12.14 we have got following service req nos.. but no responsible.. 78026521 78043998 78043998 78734880 79331002...
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lt col rameshwar
from Hyderabad, Telangana
Dec 10, 2014
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Poor quality product

Address: Hyderabad, Andhra Pradesh

COMPLAINT AGAINST AQUAFLO Dear Sir, I am approaching you through this mail regarding a complaint of AQUAFLO DX, which I purchased from CSD canteen. My details are as under: 1. Name : Lt Col Rameshwar Gupta 2. Address for Correspondence : 28 A Hanuman temple enclave Opp RTO office, Karkhana Trimulghreey Secunderabad - 500015 3. Mobile No : [protected] 4. Email Id : [protected]@yahoo.in 5. Product purchased :...
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Mohan Asangi
from Channapatna, Karnataka
Dec 10, 2014
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Clumsy installation and poor after sales service

Address: Dharwad, Karnataka

I am from Hubli. A Salesman from Eureka Forbes, CTS. No. 4436, Vijaya Building, Vidyanagar, Hubli Came to us and for a about 2 months he repeatedly convinced me to buy a auqaguard. Purifier. We have accepted to buy one and purchased a AQUAGUARD UV ENHANCE making the advance payment. The Salesman's name is Anand P, Cell No. [protected]. Next day one of your serviceman came and installed the equipment. We asked to install the equipment...
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kv006
from New Delhi, Delhi
Dec 10, 2014
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Compliant No. 90789374 dated 01.12.2014 for replacement of RO

Address: New Delhi, Delhi

Sir The above complaint has not yet been resolved despite repeated follow up over telephone and email to your customer care. How much time your company takes to get it resolved. For the last 10 days we are compelled to take dirty water due to your poor service. It was not expected from reputed company to cheat the consumer after selling the wrong product. We requested to replace Green RO with RO+UV but not yet replaced. I again...
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Suresh Sigandoor
from Bengaluru, Karnataka
Dec 9, 2014
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Regarding Product Invoice

Address: Bangalore, Karnataka

we have purchased Euroclean wet and dry vaccum cleaner on 22 october 2014, but still now we have not received original Product Invoice..Worst service by eureka forbes and i suggest the people not to buy any eureka forbes product...My "Order Form Cum Receipt Number is:[protected]"...Kindly deliver the product invoice soon...
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sailajamavilla
from Hyderabad, Telangana
Dec 9, 2014
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Incomplete servicing

Address: Nellore, Andhra Pradesh

I am a customer of eurekafobes aqua guard(customer code:[protected]).We have 3 years of extended warranty until 29thdecember of this year.According to extended warranty they need to service 2 times a year in which during the 1st service they had to change the filters and the next time they had to clean the water purifier.They need to service for every six months without being informed by us.For the first service of this year they had come...
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Suresh Sigandoor
from Bengaluru, Karnataka
Dec 8, 2014
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Regarding original Product Invoice

Address: Bangalore, Karnataka

Dear Sir/Madam, I think you people are just cheating your customers because we bought Euroclean wet and dry vaccum cleaner on 22 october 2014 but still now we have not received any original Product Invoice..If we call to your senior team leader he is saying that within 2 to 4 days you will get invoice, but still now we didn't receive any Invoice..Something wrong has happened and that fellow is not giving genuine reason what has happened...Shame...
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arun96641
from Mumbai, Maharashtra
Dec 8, 2014
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default piece

Hello, I purchased Device aquagaurd Device Extra tuff from D-Mart on 15 nov 2014. After 15 days i got the problem in a device were tap is not working. i complain in customer care but they not give me proper response. My complain no is 79344822. i didn't expect from eureka fobers. plz try to sort these problem soon. Regards Arun Singh [protected]...
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S
sannay
from Pune, Maharashtra
Dec 5, 2014
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yearly AMC not done.

Company has sent reminder message of due of yearly AMC and told to send renew message After that received message as our person will contact shortly. However no any call received from company person. The reference no is as [protected]. Kindly arrange engineer for AMC otherwise i have to take up matter with customer forum against company...
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V
vivi_krish
from Mumbai, Maharashtra
Dec 4, 2014
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Worst and Pathetic Service - Still waiting for the problem resolution

Address: Bangalore, Karnataka

I gave a complaint on 22nd November ([protected]) but didn't get any response and was surpirsed to know that the complaint has been closed without even visiting my home. However, I gave a fresh complaint ([protected]) on 1st December and despite multiple follow ups and calls, till now nobody has attended to our complaint. This is an absolute pathetic service provided by Eureka Forbes. I have not been able to use my aquagaurd sice past 15 days...
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mohandubey2007
from Nagercoil, Tamil Nadu
Dec 4, 2014
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NON INSTALLATION OF WATER PURIFIER - AQUAFLO DX FROM AQUAGUARD

Address: Ballia, Uttar Pradesh

I have purchased water purifier AQUAFLO DX from Aquaguard (Eureka Forbes) and put a request for installation on 01 Dec 14. I have been promised that installation services will be provided within 24-48 hrs. Although, I have made several attempts to get the installation at an early date. But, unfortunately, none of them have turned up till now. My service request no. is[protected]. The customer care and product service seem to be pathetic. Mohan...
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G
gopschwing
from Chennai, Tamil Nadu
Dec 4, 2014
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Water Purifier Magna Machine Registration

Address: Chennai, Tamil Nadu

This Purifier I have Purchased just 20 days before but i have faced problem of water leakage from the Purifier and complaint Raised 2 times and the Service Personnel came and solved but not yet solved Permanently still giving trouble of water Leakage and fortnight onwards water spill over the Kitchen Room. So i have decided to send back the machine to your Office.or else you may arrange to Replace the machine at the Earliest I am un happy...
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L
LoveToBeInPune
from Mumbai, Maharashtra
Dec 4, 2014
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DO NOT BUY Aquaguard Geneus - Bad value for Money and Pathetic service

Address: Pune, Maharashtra

I purchased the Geneus model in 2013 when it was newly launched. DO NOT buy this product because it uses the same UV and RO techniques as the cheaper and basic models, you just end up paying a premium for its style and classy design which again is faulty ( the glass/bottle stand under the water tap has no outlet for drainage and water just sits there and stagnates and smells). The worst bit about buying the Geneus is that because it is...
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raviabs
from Hyderabad, Telangana
Dec 4, 2014
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False Commitment

Address: Hyderabad, Andhra Pradesh

A sales guy named Mani Shankar came to us for a demo of Eureka forbes wet and dry vaccum cleaner.After seeing the demo we decided to buy it but since there was an offer on this product if we buy it online. So, we were buying it and this guy told us that the same offer i can also give on payment through cash. Infront o[censored]s he spoke to his senior and convinces us about it. He told the free product in this offer will be delivered the next day...
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P
priyake
from Hyderabad, Telangana
Dec 3, 2014
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Candle not changed

Address: Hyderabad, Andhra Pradesh

We bought AMC which was valid from Oct 2011 to Oct 2014. As per AMC, candle should be changed every year for 3 years. Candles were changed for the years 2011 and 2012. For the year 2013, a service rep came in the month of December. Instead of changing the candle, he said that the existing candle is fine and will replace it in Aug 2014. We believed the service rep. In year 2014, the service rep did not come in the month of August. Instead,...
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M
monalishaghosh12
from Kolkata, West Bengal
Dec 3, 2014
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service is too poor and cheat with me

Address: North 24 Parganas, West Bengal

Dear sir, I Sri Tamal Sadhukhan Was purchased an ELEGANT RO WATER PURIFIER OF EUREKA FORBES FROM UNIT CANTEEN, THE PARK ISHAPORE (CSD CANTEEN)ON DATED 11/05/2014 AND CANTEEN BILL NUMBER IS 005702.AFTER PURCHASE THE SALES BOY OF EUREKA FORBES INTIMATED ME TO PURCHASE AN IRON GUARD FOR THE MACHINE SAFETY. AFTER THAT WHEN THE TIME OF MACHINE INSTALLATION THE REPRESENTATIVE SAID AS THE Distance between FILTER AND RESERVER BELLW THAN 15 FEET THEN...
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B
boca
from Mumbai, Maharashtra
Dec 3, 2014
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non technical maintenance staff

Address: Kolkata, West Bengal

I have an atom ro water purifier last three years, and AMC with above company till jan 2015, but last six month iam suffering alots of servicing problem with every month, all new technician are visit my residence and handle the machine search a new problem.thats why iam suffering a lot last six month.two times change of iron filter, pump, fuse etc etc no permanent solution for me .I[censored] are engazing somebody to maintain ur customer pls visit...
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Chellappan Nair
Dec 3, 2014
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Non-replacement of the water pipe

Address: Pathanamthitta, Kerala

The water pipe connecting the tap and purifier had been broken and had been shown to the technician(Clint, phn-[protected]). After replacing the candle, I was assured that the pipe is available and will be replaced within 3-4 days.But til date nobody has come for the replacement of the pipe. I have made several calls to their call centres/Service centres. It has been almost 4 months Still the problem is not attended .At the service centre...
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Manjula Madhu
from Bengaluru, Karnataka
Dec 2, 2014
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Eureka Fobes Water Purifier not working after Service

Address: Bangalore, Karnataka

Hi Eureka I have Eureka Forbes water purifier Enhance RO. I raised request no :[protected] on 14 Nov and the technician serviced on 22 Nov After Service technician did service, the water is flowing out even if the device is switched off. I have raised new request [protected] on Dec 1 .Can you please help rectify the problem caused by your technician. Earlier the unit was completely working fine. The technician mentioned he was trainee...
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